Are there any parking spots at V Hotel Bencoolen ?

Yes: Yes, there are parking spots at V Hotel Bencoolen

Is there a swimming pool at V Hotel Bencoolen?

Yes, a swimming pool is available at V Hotel Bencoolen.

What do past guests say about V Hotel Bencoolen?

V Hotel Bencoolen is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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V Hotel Bencoolen

Name: V Hotel Bencoolen
Address: 48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627, 48 Bencoolen Street, Singapore, 189627, Singapore
Rating: 8.4

Hotels

Sustainable Hotel

8.4

/10

Very Good

5,897 reviews

What Guests Say About Their Stay

Accessibility (161)

Distance To City Center (141)

Staff Friendliness (141)

Surroundings (139)

Indri A. A.

10.0

/ 10

Clean room, bidet available. Great location, near Bugis but not crowded, easy access to MRT and bus. Thanks to friendly guy Benson who served us, my stay was great!

J***u

9.4

/ 10

The staff is very friendly, especially Mr. Henry. Very helpful, polite, and friendly. The place is near MRT and easy to find food around there.

Verified Traveler

10.0

/ 10

This is our 3rd time staying here. Very clean, not too small, and the location is perfect. The staff are very welcoming, especially Mr. Benson, who is always helpful to us.

Teja N. M. P.

9.4

/ 10

The hotel location is very strategic, less than a minute to Bencoolen MRT station. The staff are very friendly and helpful, thanks to Henry & Benson for assisting during check-in & check-out.

Verified Traveler

9.1

/ 10

The staff was very friendly, the location is also great. Good choice if you want to stay near MRT/bus station and still close to the city (like Orchard/Marina).

In the Area

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48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

V Hotel Bencoolen is a 4 star hotel that is located in one of the famous locations in Singapore which is Bugis. It is also within vicinities of Haw Par Villa. This hotel is one of the many contemporary skyscrapers present in the skies of Singapore. The hotel is also nearby to attractions such as the Singapore National Museum, Church of St Peter and Paul, Sri Krishnan Hindu Temple and Kwan Im Thong Buddhist Temple and Orchard Road. It takes around 20 minutes to get to Singapore city centre. There is also the Bugis street Bazaar and a mall nearby at the City Hall as well.The hotel has their own restaurant where they would be able to provide a buffet breakfast. They are also able to cook up Meditrranean dishes. It is located around 150 meters from the main hotel. It is an absolute haven. Besides Mediterranean dish, Trattoria Lafiandra are able to provide other variety of food too. The food are also halal food and Muslim guest do not need to worry about eating anything there.The hotel is currently holding a promotion that any guests who book at this hotel will receive a 2 hour late check out and complimentary parking.

Available Room Types in V Hotel Bencoolen

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What's around V Hotel Bencoolen

48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627

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V Hotel Bencoolen Rates per Night

V Hotel Bencoolen room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best V Hotel Bencoolen hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

V Hotel Bencoolen Location & Address

V Hotel Bencoolen is located at 48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627. It's situated at 48 Bencoolen Street, Singapore 189623. The hotel is approximately 1.5 km from the city center.

How to go to V Hotel Bencoolen from Airport

Arranging your hotel transfer from the airport to hotel is a crucial part of planning your trip. Getting to V Hotel Bencoolen from Changi Airport is relatively straightforward, with several options available. Here's a breakdown to help you choose the best hotel transfer for your needs:

Taxi (Most Direct):
A taxi is the most direct way to get to V Hotel Bencoolen. You can easily find a taxi at the airport's taxi stand. The journey typically takes around 20-30 minutes, depending on traffic.
Ride Hailing (Convenient):
Ride-hailing services like Traveloka are readily available at Changi Airport. Simply book a ride through the app, and a driver will pick you up. This option offers a fixed price, so you know the cost upfront.
MRT (Most Affordable):
The MRT (Mass Rapid Transit) is the most affordable option. Take the East-West Line from Changi Airport MRT Station (CG2) to City Hall MRT Station (EW13/NS25). Transfer to the North-South Line and alight at Dhoby Ghaut MRT Station (NS24/NE6/CC1). From there, it's about a 5-minute walk to V Hotel Bencoolen.
Airport Shuttle (Cost-Effective):
Airport shuttles are available and offer a shared transfer service to various hotels in the city. This is a cost-effective option if you're travelling solo or don't mind sharing a ride.

Tips:

For the most convenient route, consider a taxi or ride-hailing service, especially if you have luggage. If you're on a budget, the MRT is a great option, but be prepared for some walking.

V Hotel Bencoolen Reviews & Summary

Looking for all about hotel V Hotel Bencoolen? Reading hotel reviews is a great way to get an inside look before you book. These reviews offer insights into the experiences of previous guests, helping you make an informed decision.

Guests consistently praise V Hotel Bencoolen for its excellent location, making it easy to explore the Bugis area and beyond. The hotel's modern design and comfortable rooms are also frequently mentioned. A standout feature is the rooftop pool, offering stunning city views. Many reviewers appreciate the friendly and helpful staff, who go the extra mile to ensure a pleasant stay.

Here's a short, positive review: "Great location, clean rooms, and fantastic rooftop pool! The staff were incredibly helpful and made our stay memorable. Highly recommend!"

V Hotel Bencoolen Room Types Available

Choosing the right hotel room type can significantly enhance your stay. V Hotel Bencoolen offers a variety of categories of hotel rooms to suit different needs and preferences. Understanding the different hotel bedroom types available will help you select the perfect space for your visit.

Superior Room:
These rooms offer comfortable accommodation with city views. Non-smoking rooms are available.
Deluxe Room:
Slightly larger than the Superior Rooms, these rooms often include a bathtub. Non-smoking options are available.
Premier Room:
These rooms offer enhanced amenities and may include a bidet. Non-smoking rooms are available.
Family Room:
Designed for families, these rooms offer more space and may include multiple beds. Non-smoking rooms are available.

V Hotel Bencoolen is not a pet-friendly hotel. Please check with the hotel directly for any specific requirements or exceptions.

Hotel Facilities in V Hotel Bencoolen

Hotel amenities can make or break a trip. V Hotel Bencoolen boasts a range of hotel facilities designed to enhance your stay. Whether you're travelling for business or leisure, there's something for everyone.

Rooftop Swimming Pool:
Enjoy stunning city views while taking a dip in the rooftop pool. Open daily from 7:00 AM to 10:00 PM.
Fitness Centre:
Stay active during your stay with the hotel's well-equipped fitness centre. Open 24 hours.
Business Centre:
For business travellers, the hotel offers a business centre with printing and fax services.
Laundry Service:
Keep your clothes fresh with the hotel's laundry service. Additional fees apply.
Free Wi-Fi:
Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in V Hotel Bencoolen

Exploring the hotel buffet, hotel restaurant, and hotel cafe options can be a delightful culinary journey. V Hotel Bencoolen offers several dining options to satisfy your cravings. From casual cafes to more formal restaurants, there's something for every palate.

Restaurant:
Serves a variety of international and local dishes. Open for breakfast, lunch, and dinner. Prices range from SGD 20-50 per person.
Cafe:
Offers light snacks, pastries, and beverages. Perfect for a quick bite or a relaxing coffee break. Prices range from SGD 5-20.
Buffet Breakfast:
Enjoy a wide selection of breakfast items, including both Western and Asian options. Available daily from 6:30 AM to 10:30 AM. Price: SGD 30 per person.

The restaurant is known for its signature dish, Singapore Chilli Crab. Be sure to try it during your stay!

V Hotel Bencoolen Airport pickups and How to Book

Arranging hotels with airport shuttle services can make your arrival and departure seamless. V Hotel Bencoolen offers hotel to airport transfer services for added convenience. Here's how to book and what you need to know.

V Hotel Bencoolen offers airport pick-up services upon request. To book, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport. Additional charges apply, typically around SGD 60-80.

Nearby MRT Station & Bus Stops

Navigating Singapore is easy with its efficient public transportation system. Knowing the MRT nearby and nearby bus station locations can help you explore the city with ease. Here are some nearby MRT stations and bus stops near V Hotel Bencoolen:

Bencoolen MRT Station (Downtown Line):
Approximately 200 meters away.
Dhoby Ghaut MRT Station (North-South, North-East, Circle Lines):
Approximately 500 meters away.
Rochor MRT Station (Downtown Line):
Approximately 600 meters away.
Bus Stop B07517 (Bencoolen St):
Located right outside the hotel.
Bus Stop B04019 (Middle Rd):
Approximately 300 meters away.

You can purchase a Singapore Tourist Pass for unlimited travel on public transport. Alternatively, you can use an EZ-Link card or simply pay with your contactless credit card. EZ-Link cards can be purchased at any MRT station.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities that are family and kid-friendly? There are plenty of nearby places to go and nearby sightseeing places in and around Bugis. Here are some things to see nearby that are perfect for families:

Gardens by the Bay:
A stunning horticultural attraction with futuristic Supertrees and beautiful gardens. Approximately 4 km from the hotel. Entry price: Varies depending on the attraction, but the outdoor gardens are free.
Singapore Zoo:
Home to a wide variety of animals in naturalistic habitats. Approximately 25 km from the hotel. Entry price: SGD 48 for adults, SGD 33 for children.
ArtScience Museum:
An interactive museum exploring the intersection of art, science, culture, and technology. Approximately 3 km from the hotel. Entry price: Varies depending on the exhibition, typically around SGD 25-35.
National Museum of Singapore:
Discover Singapore's rich history and culture through engaging exhibits. Approximately 1 km from the hotel. Entry price: SGD 15 for adults, SGD 10 for students and seniors.
S.E.A Aquarium:
One of the world's largest aquariums, home to over 100,000 marine animals. Approximately 7 km from the hotel. Entry price: SGD 41 for adults, SGD 30 for children.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Singapore!

Where to eat near V Hotel Bencoolen (Bugis)

Exploring nearby dining options is a must when staying in Bugis. From local food to international cuisine, there are plenty of food eatiries near me. Here are some great places to eat near V Hotel Bencoolen:

Cafes/Restaurants:

Tiong Bahru Bakery:
A popular bakery known for its delicious croissants and pastries.
Clinton Street Baking Company:
Famous for its pancakes and American comfort food.
Artichoke:
A modern Middle Eastern restaurant with a creative menu.

Local Street Food:

Hainanese Chicken Rice:
A classic Singaporean dish of poached chicken and fragrant rice.
Laksa:
A spicy coconut curry noodle soup.
Char Kway Teow:
Stir-fried noodles with cockles, Chinese sausage, and vegetables.
Satay:
Grilled meat skewers served with peanut sauce.
Kaya Toast:
Toasted bread with coconut jam and butter.

Shopping places near V Hotel Bencoolen (Bugis)

Looking for nearby shopping destinations? There are several shops near me and nearby shopping options in and around Bugis. Here are some great places to indulge in some retail therapy:

Bugis Street Market:
A bustling market with a wide variety of affordable clothing, souvenirs, and electronics.
Bugis Junction:
A modern shopping mall with a mix of international and local brands.
Sim Lim Square:
A haven for electronics enthusiasts, offering a wide range of computers, cameras, and gadgets.

Other Places to Stay Near V Hotel Bencoolen

If V Hotel Bencoolen isn't quite what you're looking for, there are plenty of other affordable hotels nearby. Here are some alternative options in the Bugis area:

Luxury/5–6 Star Hotels Nearby:

The Ritz-Carlton, Millenia Singapore:
Known for its luxurious accommodations and stunning views.
Mandarin Oriental, Singapore:
Offers exceptional service and a prime location.
Pan Pacific Singapore:
Features a range of dining options and a luxurious spa.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Singapore!

Four-Star Hotels Nearby:

Hotel G Singapore:
A stylish hotel with a rooftop bar and comfortable rooms.
Mercure Singapore Bugis:
Offers a convenient location and modern amenities.
Parkroyal on Beach Road:
Features a swimming pool and a variety of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Singapore!

Three-Star Hotels Nearby:

Hotel Boss:
Offers affordable accommodation and a rooftop pool.
ibis budget Singapore Bugis:
A budget-friendly option with clean and comfortable rooms.
Fragrance Hotel - Bugis:
Provides basic amenities and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Singapore!

Conclusion

Finding the perfect hotel can be a daunting task, but with the right information, you can make an informed decision. Hotel availability can vary, so it's always best to book in advance. Whether you're looking for a luxurious getaway or a budget-friendly stay, Bugis has something to offer every traveller.

Ready to book your stay at V Hotel Bencoolen or explore other options? Check out Traveloka for the best deals and easy hotel reservations. Start planning your dream vacation today!

Don't forget to book cheap hotels in Singapore and find cheap hotels nearby on Traveloka!

All facilities in V Hotel Bencoolen

Swimming Pool

Fitness Center

Lobby

Accommodation Services

Exterior

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Hotel Services

Concierge
Money changer
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff

General

AC
Non-smoking room
Swimming pool
Smoking area
Smoke-free

In-room Facilities

Cable TV
Hairdryer
In-room safe
Shower
TV

Public Facilities

Parking
Elevator
Restaurant
WiFi in public area

Food and Drinks

Restaurant with AC
Buffet breakfast
No alcohol

Things to Do

Fitness center
Outdoor pool

Accessibilty

Accessible bathroom
Wheelchair accessible

Transportation

Parking with surcharge

Connectivity

Free WiFi

Accommodation Policy & General Information in V Hotel Bencoolen

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

General Check-in Instructions

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Additional Policy

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at V Hotel Bencoolen	271
Number of floors in V Hotel Bencoolen	10
Another facilities in V Hotel Bencoolen	ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in V Hotel Bencoolen

What are available facilities at V Hotel Bencoolen?

There are top facilites at V Hotel Bencoolen such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at V Hotel Bencoolen?

The standard check-in time at V Hotel Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00

Does V Hotel Bencoolen provide breakfast?

Yes, V Hotel Bencoolen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of V Hotel Bencoolen

V Hotel Bencoolen has a 4.0-star rating.

How many floors does V Hotel Bencoolen have?

V Hotel Bencoolen has 10.

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More Reviews from Other Guests in V Hotel Bencoolen

Overall Ratings & Reviews V Hotel Bencoolen

Traveloka (4,895)

Other sources (1,002)

8.6

Very Good

From 4,895 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.5

Meal

7.9

Location

9.0

Service and Facilites

8.7

People often mention about V Hotel Bencoolen

All

Accessibility (119)

Staff Friendliness (107)

Surroundings (103)

Distance to City Center (102)

Bedroom (89)

Bathroom (88)

Wifi (78)

Hotel Area (77)

Ambiance (75)

Check-in/out Time (70)

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Traveler Reviews V Hotel Bencoolen

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Customer reviews

Anna E.

6.7

/10

Reviewed 2 day(s) ago

The hotel is very well located with many transportation options. The room was small for 2 persons with each 28" baggage and a normal-sized backpack. The cleaning service only changed towels and tidied up our bed. Our trash piled up because it was not removed from our room. The pillows were very hard and high, and we all had neck pain. The duvet was also small for 2 persons. The breakfast was boring and had average quality. There were not many options, and a couple of guests even paid for other breakfast the restaurant sells or ate instant noodles. We only ate the breakfast because we paid for it in advance. The staff were friendly and welcoming. The hotel was okay for 1 or 2 days, but I don't recommend staying here for a longer time.

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Accommodation's Reply

23 Jun 2026

Thank you for taking the time to share your experience during your stay with us. We genuinely appreciate your feedback as it helps us improve our services and ensure a better experience for our guests. We are pleased to hear that you found our hotel well-located and that our staff provided friendly and welcoming service. However, we sincerely apologize for the inconveniences you encountered regarding the room size, cleaning service, bedding comfort, and breakfast options. Your comments about the room size are duly noted. We understand how important space is when traveling with luggage, and we will take this into consideration as we review our accommodations. Additionally, we regret that our housekeeping did not meet your expectations in terms of trash removal; this is certainly an area we will address with our team to ensure it does not happen again. Regarding the bedding, we appreciate your feedback on the pillows and duvet size. Comfort is paramount to us, and we'll explore alternatives to enhance guest satisfaction in these areas. As for breakfast options, we're sorry to hear that it fell short of your expectations. We continuously strive to provide a diverse selection of high-quality food items and will look into ways to improve both variety and quality based on your input. While we're glad you found value in staying with us for a short duration, we hope you'll consider giving us another chance in the future. Should you decide to visit again, please feel free to reach out directly so we can ensure a more comfortable experience tailored specifically for you. Thank you once again for your valuable feedback. We wish you all the best in your future travels!

r***a

Leisure

8.8

/10

Reviewed 4 day(s) ago

I traveled to Singapore with my two daughters. The location is the best, easy to access because it's so near to the MRT station. Personally, the room is small, but it's clean and tidy. First, we got a room with no view at all and requested a room with a better view. They moved us to another room which had a better view. Thank you❤️ and highly recommended!

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Accommodation's Reply

22 Jun 2026

Thank you so much for taking the time to share your experience during your recent stay in Singapore with us. We are thrilled to hear that you and your daughters enjoyed the convenience of our location, especially being so close to the MRT station. We appreciate your feedback regarding the room size. While we strive to provide comfortable accommodations, we understand that space can be a concern for some guests. We're glad that our team was able to assist you by moving you to a room with a better view upon your request. It’s wonderful to know that this made your stay more enjoyable. Your recommendation means a lot to us, and we are grateful for your kind words. We hope to welcome you and your daughters back in the future for another memorable stay!

Indri A. A.

Leisure

10.0

/10

Reviewed 2 week(s) ago

Clean room, bidet available. Great location, near Bugis but not crowded, easy access to MRT and bus. Thanks to friendly guy Benson who served us, my stay was great!

1 people find it helpful

Accommodation's Reply

12 Jun 2026

Dear Indri, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay and found our location convenient. Being close to Bugis while maintaining a quieter atmosphere is something we strive for, and it's great to know it met your expectations. We're also glad you appreciated the cleanliness of your room and the availability of the bidet. Our housekeeping team works diligently to ensure every detail is perfect for our guests. It's wonderful to hear that Benson made a positive impact on your stay with his friendly service. We will be sure to pass along your kind words to him, as he truly embodies our commitment to exceptional hospitality. We hope to welcome you back soon for another great experience!

C***e

Staycation

10.0

/10

Reviewed 2 week(s) ago

Convenient location, good amenities, but the room is smaller in person than in the pictures.

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Accommodation's Reply

12 Jun 2026

Thank you for taking the time to share your thoughts about your recent stay with us. We truly appreciate your feedback as it helps us enhance our services and ensure a better experience for all our guests. We are delighted to hear that you found our location convenient and enjoyed the amenities we offer. Our team works hard to provide a comfortable and enjoyable environment, and it's always rewarding to know when we've succeeded in these areas. However, I sincerely apologize for any disappointment caused by the size of your room not meeting your expectations based on the pictures. We strive to provide accurate representations of our accommodations, but I understand how important it is for our guests to feel that they have chosen a space that fits their needs perfectly. If you decide to stay with us again, please feel free to reach out directly so we can assist you in selecting a room that better suits your preferences. Your comfort is our top priority, and we would love the opportunity to make your next visit even more enjoyable!

D***a

Leisure

10.0

/10

Reviewed 2 week(s) ago

It's a pleasant experience to stay here because you can leave all your luggage before check-in or check-out. The service is very friendly, especially from Mr. Henry. It's close to both the MRT and bus stations. The rooms are clean and comfortable, and of course, there's a bidet. Access to popular attractions is easy, and for those who like to smoke, it's easy to find a smoking area.

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Accommodation's Reply

10 Jun 2026

Thank you so much for taking the time to share your experiences during your stay with us. We are delighted to hear that you had a pleasant experience and that our services met your expectations. It is wonderful to know that our luggage storage facilities made your check-in and check-out processes more convenient. We aim to provide a stress-free experience for our guests, and it’s great to hear that this aspect stood out to you. I will personally pass on your kind words to Mr. Henry, as he takes great pride in ensuring our guests feel welcomed and comfortable. Our team is always striving to offer friendly and attentive service, so your feedback serves as a fantastic motivation for them. We are also thrilled that you appreciated our clean and comfortable rooms and the accessibility of both public transport and attractions. It's our intention to make our guests' stay as enjoyable as possible, and we’re glad our convenient location contributed to that experience. Lastly, we're pleased to hear that you found the designated smoking areas appropriate. We understand how important it is to cater to all our guests’ needs. Thank you once again for your thoughtful feedback. We hope to welcome you back on your next visit!

Megawati S. A.

9.1

/10

Reviewed 2 week(s) ago

The hotel is recommended, clean and close to the mosque and MRT.

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1 people find it helpful

Accommodation's Reply

10 Jun 2026

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our establishment to be clean and conveniently located near the mosque and MRT. Your recommendation means a lot to us, as we continuously strive to provide our guests with an exceptional experience. We believe that cleanliness and accessibility are vital components of a comfortable stay, and it’s rewarding to know that our efforts have resonated with you. If you have any further comments or suggestions on how we might enhance our services, please feel free to share them. We value your input and aim to improve our offerings based on guest feedback. Thank you once again for your kind words. We look forward to welcoming you back on your next visit!

G***i

Leisure

9.1

/10

Reviewed 3 week(s) ago

The staff is friendly and accommodating.

1 people find it helpful

Accommodation's Reply

05 Jun 2026

Thank you for taking the time to share your feedback regarding your recent experience with our staff. We are delighted to hear that you found them friendly and accommodating. At V Hotel Bencoolen, we strive to provide exceptional service, and it is always encouraging to receive positive comments about our team. Your kind words will be shared with them, as they serve as a great motivation to continue delivering the best possible experience for our valued customers. If there is anything else you would like to share or if there are areas where we can improve, please do not hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Verified Traveler

Leisure

10.0

/10

Reviewed 3 week(s) ago

I stayed for three days and asked for help cleaning every day. When I returned from my trip, the room was clean. The staff was very helpful. The hotel is in a great location. The MRT is very close, and Grab picks up from the hotel's backyard.

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Accommodation's Reply

05 Jun 2026

Thank you for taking the time to share your experience during your recent stay with us. We are delighted to hear that you found our staff helpful and that your room was well-maintained throughout your visit. It is also great to know that you appreciated our strategic location, with convenient access to the MRT and Grab services. We strive to provide our guests with a comfortable and enjoyable experience, and your feedback reinforces our commitment to excellence. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future.

Irene Y.

9.4

/10

Reviewed 4 week(s) ago

Overall, everything was great. The location, service, facilities, and cleanliness were all very good. The only small note is that the room is a bit compact, so opening a large suitcase can be slightly inconvenient. However, this did not affect my overall experience, as everything else was already very good. I was satisfied with my stay and would recommend this hotel. 😊

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Accommodation's Reply

10 Jun 2026

Thank you so much for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that you had a great overall experience and that you found our location, service, facilities, and cleanliness to your satisfaction. We appreciate you bringing the compactness of the room to our attention. Your input is invaluable, as it helps us identify areas for improvement. While we strive to offer a comfortable experience, we understand that space can be a concern for some guests, especially when it comes to handling luggage. We are always looking for ways to enhance our accommodations, and your thoughts will certainly aid us in this process. It makes us very happy to know that, despite this small note, your overall experience was positive and that you would recommend our hotel to others. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back in the future to provide you with an even better stay. Thank you once again for your feedback. If you have any other suggestions or concerns, please feel free to reach out to us. We always value the opinions of our guests.

Vo Ngoc T. P.

Staycation

9.1

/10

Reviewed 4 week(s) ago

The room was a bit small, but the staff were friendly and lovely.

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Accommodation's Reply

26 May 2026

Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our staff to be friendly and charming. We appreciate your comments about the room size, as we continually strive to improve our facilities and services. Your insights are invaluable in helping us enhance our guests' experiences. Should you have any further suggestions or require assistance, please do not hesitate to reach out. We look forward to welcoming you back in the future.

windy s. s.

Leisure

10.0

/10

Reviewed 5 week(s) ago

quite recommended... the atmosphere and near the MRT...

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Accommodation's Reply

22 May 2026

Thank you for your feedback regarding your recent experience. We are delighted to hear that you found our location convenient and enjoyed the atmosphere. Your recommendation means a lot to us, and we strive to create an environment that is both welcoming and accessible for all our guests. If you have any further suggestions or comments, please do not hesitate to share. We look forward to welcoming you back soon!

Musrifa M.

Medical

10.0

/10

Reviewed 7 week(s) ago

Clean & location ok, but small room

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Accommodation's Reply

13 May 2026

Thank you for your feedback regarding your recent experience with us. We are pleased to hear that you found the cleanliness and location satisfactory. However, we regret to learn that the condition of the restroom did not meet your expectations. Please be assured that we take such concerns seriously and will address this issue promptly to ensure a more pleasant experience for our guests in the future. Your input is invaluable to us, and we appreciate you taking the time to share it. Should you have any further suggestions or concerns, please do not hesitate to reach out. Thank you once again for your feedback.

Verified Traveler

9.1

/10

Reviewed 7 week(s) ago

Great location, friendly staff

2 people find it helpful

Accommodation's Reply

10 May 2026

Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you enjoyed our great location and found our staff to be friendly. Your kind words serve as a wonderful motivation for our team, and we will continue to strive to provide excellent service and a welcoming atmosphere for all our guests. If there is anything else you would like to share or if there’s any way we can assist you further, please do not hesitate to reach out. We look forward to welcoming you back soon!

Ridwan Y.

Leisure

9.4

/10

Reviewed 7 week(s) ago

Hotel location near with Mosque and MRT Station, very good for travelling

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Accommodation's Reply

06 May 2026

Thank you for your email and for expressing your interest in our hotel. I am pleased to inform you that our location is indeed conveniently situated near a mosque, as well as the MRT station, making it an excellent choice for travelers seeking accessibility and comfort during their stay. Our proximity to these key amenities ensures that guests can easily explore the surrounding area while enjoying their time with us. If you have any further questions or need assistance with your booking, please do not hesitate to reach out. We look forward to welcoming you soon!

b***y

10.0

/10

Reviewed 8 week(s) ago

Thank you for upgrading our room and for making our stay at V Hotel Bencoolen a truly enjoyable experience. It's strategically located in front of the Bencoolen Mosque, right next to the MRT station, near the food court, with several halal restaurants to choose from, and family-friendly. The staff were friendly and very helpful. We recommend V Hotel Bencoolen as your choice of accommodation in Singapore.

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Accommodation's Reply

04 May 2026

Thank you very much for taking the time to share your wonderful experience at V Hotel Bencoolen. We are delighted to hear that you enjoyed your upgraded room and found your stay both pleasant and comfortable. It is gratifying to know that our strategic location, adjacent to Bencoolen Mosque and MRT station, contributed positively to your visit. We strive to provide a family-friendly environment with convenient access to various dining options, including halal food, and it’s heartening to learn that our staff were able to assist you during your stay. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back on your next visit to Singapore.

Aldila

Leisure

9.4

/10

Reviewed 8 week(s) ago

I felt comfortable staying at this hotel. All the staff were friendly, polite, and very helpful from check-in to check-out. I also had a very pleasant experience because I was allowed free early check-in around 9:30 AM and free late check-out until noon. I then chose to extend my stay until 3 PM, and the additional fee was not too expensive, very worth it. All hotel facilities are well-maintained and functioning properly, making the stay even more comfortable. The hotel's location is also very strategic, very close to the MRT station and across from the mosque, making it easy to get around during your stay. However, I have a small suggestion. When I was going to my room, I was in the elevator with a staff member who was carrying a work trolley for repairs. Perhaps in the future, it could be considered to use a dedicated staff elevator or to arrange operational arrangements more conveniently for guests. Overall, my stay at this hotel was still pleasant, and I was satisfied with the service provided.

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2 people find it helpful

Accommodation's Reply

28 Apr 2026

Dear Aldila, Thank you for taking the time to share your experience during your recent stay with us. We are delighted to hear that you felt comfortable and well taken care of by our friendly and helpful staff from check-in to check-out. It is always our goal to provide exceptional service, and we are thrilled that we met your expectations. We appreciate your kind words regarding the early check-in and late check-out options. We strive to accommodate our guests’ needs as best as we can, and it’s wonderful to know that these arrangements added to your overall satisfaction. It’s also great to hear that you found our facilities well-maintained and enjoyed the strategic location of the hotel. Being close to public transport and local attractions is indeed a significant advantage for our guests. Thank you for bringing up your suggestion about the elevator usage. We take guest feedback seriously, as it helps us improve our services. I will ensure that this suggestion is shared with our management team so we can consider implementing a more convenient operational arrangement in the future. Overall, we are pleased that you had a pleasant stay with us, and we hope to welcome you back soon! If there is anything else we can do for you or if you'd like assistance planning your next visit, please do not hesitate to reach out.

Verified Traveler

10.0

/10

Reviewed 9 week(s) ago

very fun

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2 people find it helpful

Accommodation's Reply

01 May 2026

Thank you for your enthusiastic feedback! I am delighted to hear that you found the experience so enjoyable. Your positive remarks are greatly appreciated and motivate us to continue delivering quality experiences. If you have any further thoughts or suggestions, please feel free to share them. We value your input as it helps us improve and serve you better. Thank you once again for taking the time to reach out!

Krisjanuardi A.

Leisure

8.8

/10

Reviewed 9 week(s) ago

Nice hotel, very near MRT station Bencoolen (blue line) or Bras Basah (yellow line), several convenience stores nearby, walking distance to Fort Canning, easy walk to Bugis. Quite small though for the 3-people room.

1 people find it helpful

Accommodation's Reply

21 Apr 2026

Dear Krisjanuari A, Thank you for taking the time to share your thoughts about your recent stay with us. We truly appreciate your feedback and are glad to hear that you enjoyed our convenient location near the MRT stations Bencoolen and Bras Basah, as well as the proximity to several convenience stores and popular attractions like Fort Canning and Bugis. We understand that room size can be a concern, especially when accommodating three guests. Please know that we are continuously working to enhance our guest experience, including evaluating our room configurations to better meet the needs of larger groups. Your insights are invaluable in helping us improve our services, and we hope to welcome you back in the future for an even more enjoyable stay. If there’s anything specific you would like us to consider for your next visit, please feel free to reach out. Thank you once again for your feedback!

N***i

Leisure

8.2

/10

Reviewed 10 week(s) ago

Quite a long distance to Bugis

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Accommodation's Reply

21 Apr 2026

Thank you for your recent feedback regarding your stay at our hotel. We appreciate you taking the time to share your thoughts, and we value your input as it helps us improve our services. I understand that you found our location to be quite a distance from Bugis. While we strive to provide a peaceful environment away from the hustle and bustle of the city, we also recognize that proximity to key attractions is important for many of our guests. For future visits, I would recommend considering alternative transportation options such as public transit or ride-sharing services, which can make traveling to Bugis more convenient. Additionally, if you're looking for local recommendations or assistance with transportation arrangements during your next stay, please do not hesitate to reach out to our front desk team—we are here to help! Once again, thank you for your feedback. We hope to have the opportunity to welcome you back in the future and provide an even better experience.

Dessy A.

Staycation

10.0

/10

Reviewed 10 week(s) ago

Nice area, very convenient, and staff very kind and friendly. I'll be there again.

1 people find it helpful

Accommodation's Reply

19 Apr 2026

Dear Dessy A, Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay in our area and found it to be convenient. It's also wonderful to know that our staff made a positive impression on you with their kindness and friendliness. We always strive to create a welcoming environment for our guests, and your kind words serve as an excellent motivation for our team. We'll be sure to pass along your compliments to them, as it means a lot to have their efforts recognized. We look forward to welcoming you back during your next visit! If there's anything specific you would like to experience or need assistance with for your next stay, please don't hesitate to let us know. Thank you once again for your wonderful feedback!

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