Hotel Sercotel Maya Alicante

Hotels
8.2
/10
Very Good
996 reviews

What Guests Say About Their Stay

Paul
10.0
/ 10
Really nice hotel. Excellent breakfast. Nice pool with sunbeds. Helpful staff
Philip
10.0
/ 10
Very convenient for tram & bus. Helpful staff. Had to ask for coffee / tea / milk and kettle.
Susan
10.0
/ 10
Very busy breakfast buffet but not long to wait to be seated . Excellent choice of food , all freshly prepared . The room was clean and spacious with a large comfy bed and effective aircon. The reception staff were exceptionally friendly and helpful .
In the Area
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Canónigo Manuel Penalva, 2, Alicante, Comunitat Valenciana, Spain, 3002

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named Hotel Maya Staying at Hotel Sercotel Maya Alicante is a good choice when you are visiting Alicante. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Sercotel Maya Alicante

Canónigo Manuel Penalva, 2, Alicante, Comunitat Valenciana, Spain, 3002
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Discover More About Hotel Sercotel Maya Alicante

note: hotel was previously named Hotel Maya

Location


Staying at Hotel Sercotel Maya Alicante is a good choice when you are visiting Alicante.

About Hotel Sercotel Maya Alicante

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Sercotel Maya Alicante.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Sercotel Maya Alicante exclusively for you.

Hotel Sercotel Maya Alicante is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Sercotel Maya Alicante is the right place to stay.

All facilities in Hotel Sercotel Maya Alicante

Others Hotel Sercotel Maya Alicante
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Beach sun loungers
  • Pool sun loungers

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Banquet
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant

Business Facilities

  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Conference rooms

Hotel Services

  • Multilingual staff
  • Wedding service
  • Express check-out
  • 24-hour Receptionist

Sports and Recreations

  • Fitness center
  • Billiard

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hotel Sercotel Maya Alicante

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Sercotel Maya Alicante
194
Number of floors in Hotel Sercotel Maya Alicante
11
Another facilities in Hotel Sercotel Maya Alicante
Beach umbrella, Outdoor pool, Beach sun loungers, Pool sun loungers, Bar

Frequently asked question in Hotel Sercotel Maya Alicante

What are available facilities at Hotel Sercotel Maya Alicante?
There are top facilites at Hotel Sercotel Maya Alicante such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Sercotel Maya Alicante?
The standard check-in time at Hotel Sercotel Maya Alicante is starting from 16:00 - 12:00 while the latest check-out time is at Before 12:00
Does Hotel Sercotel Maya Alicante provide breakfast?
Yes, Hotel Sercotel Maya Alicante provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Sercotel Maya Alicante
Hotel Sercotel Maya Alicante has a 3.0-star rating.
How many floors does Hotel Sercotel Maya Alicante have?
Hotel Sercotel Maya Alicante has 11.
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More Reviews from Other Guests in Hotel Sercotel Maya Alicante

8.2
Very Good
From 996 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

8.0

Service and Facilites

8.4

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Most Relevant
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Traveler Reviews Hotel Sercotel Maya Alicante

Number of reviews per page
20
40
Top reviews
Lee
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Overall, I really enjoyed my stay here. Breakfast was varied and plentiful. Something for everyone. Bar food and drink prices were reasonable. Food portions were huge! The menu needs better descriptions of what to expect - it's not clear what comes with fries etc. The whole hotel was very clean. Check in was fine but more information could have been given at check in (or in the room) about the hotel and the area. (Small tip - please don't announce the room number of female travellers as everyone behind me could hear) I was there during the weather warning and the forecasted heavy rain - this meant lots of guests staying in and around the hotel. The bar staff were very rushed and short-staffed. It's a pity the hotel hadn't brought in support and planned for this. The breakfast and bar staff were excellent though - always very helpful and friendly! I had read reviews about poor noise insultation between rooms and I had no problems for 5 of my 6 nights. Unfortunately, an inconsiderate man moved into the room next door on my last night and he was extremely loud. When I asked him to reduce the noise level, he and his female guest (I believe she had another room in the hotel) laughed and got louder and louder. Not the fault of the hotel though. I didn't report it to them as I was leaving the next day. Hopefully no-one else has their stay spoiled by this rude man.
Read More
Paul
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Really nice hotel. Excellent breakfast. Nice pool with sunbeds. Helpful staff
Philip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very convenient for tram & bus. Helpful staff. Had to ask for coffee / tea / milk and kettle.
Simin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice staff, excellent location for metro, rooms a little dated but fine, breakfast has good variety for all the family!
Ross
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pet friendly, good parking, close to beach and restaurants. Hotel and particularly the rooms/bathrooms are too dated to award 4 or 5 stars however staff are great and so is location
Lorraine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff are so friendly and cleanliness was excellent
allen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice pool and breakfast
Michael
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All reception nice
C
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel was nice, lovely breakfast, good value for price. Pool is small, always sun beds available anytime of day, 2 smoking areas available on ground floor. A few restaurants nearby, harbour & old town approx 0.9 mile away.
Kelly
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms have paper thin walls. Staff not unfriendly but not overly friendly. Breakfast was dissapointing. Basically all the reviews i read previously were true. But in fairness, hotel was clean and good value for money.
Michael
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Check in is too late at 4. Bathroom dated breakfast is excellent
Krista
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Convenient to team and walk to beach or Castile de Santa Barbara. Ocean view balcony was worth it.
Susan
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very busy breakfast buffet but not long to wait to be seated . Excellent choice of food , all freshly prepared . The room was clean and spacious with a large comfy bed and effective aircon. The reception staff were exceptionally friendly and helpful .
Alasdair
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel was clean and staff were friendly and helpful. Breakfast was also good. However some of the fixtures and fittings were in poor condition and the shower didn't maintain temperature well
Gillian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Lovely hotel very clean and tidy , breakfast had plenty of choice would stay here again .
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice hotel, friendly staff, great breakfast, would definitely recommend
Rene
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location and friendly staff! We did had an issue with the airconditioner
Tania
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very good customer service and the view to the Castillo de Santa Barbara is amazing.
Zaba
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Fantastic breakfast buffet. Dirty room- 2 used cotton buds found behind the bidet and a biscuit under the curtains. I kicked that out on to the balcony. Next day room was cleaned and the biscuit had disappeared but the cotton buds hadn’t! Room 404. Be interesting to see if they are still there. Some reception staff were indifferent.
Read More
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good hotel, great location, central with bus stop & tram nearby too. Breakfast had everything you could imagine to choose from. Nice poolside snack bar. All staff were friendly & helpful.
Number of reviews per page
20
40

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Others 4 Hotel Sercotel Maya Alicante

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 996 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Sercotel Maya Alicante

Number of reviews per page
20
40
Top reviews
Lee
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Overall, I really enjoyed my stay here. Breakfast was varied and plentiful. Something for everyone. Bar food and drink prices were reasonable. Food portions were huge! The menu needs better descriptions of what to expect - it's not clear what comes with fries etc. The whole hotel was very clean. Check in was fine but more information could have been given at check in (or in the room) about the hotel and the area. (Small tip - please don't announce the room number of female travellers as everyone behind me could hear) I was there during the weather warning and the forecasted heavy rain - this meant lots of guests staying in and around the hotel. The bar staff were very rushed and short-staffed. It's a pity the hotel hadn't brought in support and planned for this. The breakfast and bar staff were excellent though - always very helpful and friendly! I had read reviews about poor noise insultation between rooms and I had no problems for 5 of my 6 nights. Unfortunately, an inconsiderate man moved into the room next door on my last night and he was extremely loud. When I asked him to reduce the noise level, he and his female guest (I believe she had another room in the hotel) laughed and got louder and louder. Not the fault of the hotel though. I didn't report it to them as I was leaving the next day. Hopefully no-one else has their stay spoiled by this rude man.
Read More
Paul
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Really nice hotel. Excellent breakfast. Nice pool with sunbeds. Helpful staff
Philip
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very convenient for tram & bus. Helpful staff. Had to ask for coffee / tea / milk and kettle.
Simin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice staff, excellent location for metro, rooms a little dated but fine, breakfast has good variety for all the family!
Ross
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pet friendly, good parking, close to beach and restaurants. Hotel and particularly the rooms/bathrooms are too dated to award 4 or 5 stars however staff are great and so is location
Lorraine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff are so friendly and cleanliness was excellent
allen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice pool and breakfast
Michael
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All reception nice
C
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel was nice, lovely breakfast, good value for price. Pool is small, always sun beds available anytime of day, 2 smoking areas available on ground floor. A few restaurants nearby, harbour & old town approx 0.9 mile away.
Kelly
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms have paper thin walls. Staff not unfriendly but not overly friendly. Breakfast was dissapointing. Basically all the reviews i read previously were true. But in fairness, hotel was clean and good value for money.
Michael
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Check in is too late at 4. Bathroom dated breakfast is excellent
Krista
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Convenient to team and walk to beach or Castile de Santa Barbara. Ocean view balcony was worth it.
Susan
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very busy breakfast buffet but not long to wait to be seated . Excellent choice of food , all freshly prepared . The room was clean and spacious with a large comfy bed and effective aircon. The reception staff were exceptionally friendly and helpful .
Alasdair
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel was clean and staff were friendly and helpful. Breakfast was also good. However some of the fixtures and fittings were in poor condition and the shower didn't maintain temperature well
Gillian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Lovely hotel very clean and tidy , breakfast had plenty of choice would stay here again .
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice hotel, friendly staff, great breakfast, would definitely recommend
Rene
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location and friendly staff! We did had an issue with the airconditioner
Tania
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very good customer service and the view to the Castillo de Santa Barbara is amazing.
Zaba
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Fantastic breakfast buffet. Dirty room- 2 used cotton buds found behind the bidet and a biscuit under the curtains. I kicked that out on to the balcony. Next day room was cleaned and the biscuit had disappeared but the cotton buds hadn’t! Room 404. Be interesting to see if they are still there. Some reception staff were indifferent.
Read More
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Good hotel, great location, central with bus stop & tram nearby too. Breakfast had everything you could imagine to choose from. Nice poolside snack bar. All staff were friendly & helpful.
Number of reviews per page
20
40