8.8
/10
Very Good
546 reviews

What Guests Say About Their Stay

Staff Friendliness (20)
Room Space (18)
Distance To City Center (17)
Family Friendly (17)
THI T. T. N.
9.7
/ 10
Everything is good so far. The hotel looks new. The room is spacious enough, new and clean. Location is also near the beach that we can walk. Breakfast is ok for me. Just 1 minor inconvenience is that there is no soap dish in the bathroom. I had to put the bath gel, shampoo and conditioner on the ground.
In the Area
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No. 1 Thi Sach St., Thang Tam ward, Vung Tau City, Ba Ria - Vung Tau Province, Ho Chi Minh City, Vietnam, 78000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Cap Hotel is a hotel in a good neighborhood, which is located at Ward 8. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Cap Hotel

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No. 1 Thi Sach St., Thang Tam ward, Vung Tau City, Ba Ria - Vung Tau Province, Ho Chi Minh City, Vietnam, 78000
Lobby The Cap Hotel
Lobby 2 The Cap Hotel

Discover More About The Cap Hotel

The Cap Hotel Rates per Night

The Cap Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best The Cap Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

The Cap Hotel Location & Address

The Cap Hotel is located at 01 Thi Sách P. Thắng Tam, Thành phố Vũng Tàu, Bà Rịa - Vũng Tàu, Thành phố Hồ Chí Minh, Việt Nam, 78000. It's situated in the Vung Tau City area of Vietnam, known for its beaches and coastal views. The hotel is approximately 2 km from the city center.

How to go to The Cap Hotel from Airport

Getting from the airport to The Cap Hotel is a breeze, with several convenient options available. Whether you're after speed or budget-friendliness, there's a transfer from airport to hotel to suit your needs. Here's a breakdown of how to get there:
  • Taxi (Most Direct):

    A taxi is the most straightforward way to reach The Cap Hotel. You'll find taxi stands readily available outside the airport terminals. The journey typically takes around 2-3 hours, depending on traffic.
  • Private Car Transfer (Comfortable):

    Pre-booking a private car transfer ensures a hassle-free experience. A driver will meet you at the airport and take you directly to the hotel in comfort. This is a great option if you're travelling with a group or have a lot of luggage.
  • Bus (Most Affordable):

    Public buses are a budget-friendly option, but they involve more travel time and potential transfers. You'll need to research the bus routes and schedules in advance.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available in Vung Tau. Simply use the Traveloka app to book a ride from the airport to The Cap Hotel.
Tips: For the most convenient route, consider pre-booking a private car transfer or using a ride hailing service. This will save you time and ensure a smooth journey to The Cap Hotel.

The Cap Hotel Reviews & Summary

Looking for all about hotel The Cap Hotel? This popular Vung Tau hotel consistently receives positive hotel reviews for its stunning location, comfortable accommodations, and excellent service. Guests particularly appreciate the hotel's proximity to the beach and its breathtaking views of the ocean. What guests love about the hotel is its rooftop pool and bar, which offers a relaxing atmosphere and panoramic vistas. The friendly and attentive staff also receive high praise. A standout feature is the hotel's on-site spa, providing a range of rejuvenating treatments. Here's a short, positive review to encourage bookings: "The Cap Hotel exceeded my expectations! The location was perfect, the room was spacious and clean, and the staff were incredibly helpful. I especially enjoyed the rooftop pool and the delicious breakfast buffet. I highly recommend this hotel for a relaxing getaway in Vung Tau."

The Cap Hotel Room Types Available

Choosing the right hotel room type can make all the difference to your stay. The Cap Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy standard rooms to luxurious suites, there's a hotel bedroom types for everyone.
  • Standard Room:

    These comfortable rooms offer a queen-sized bed, a private bathroom with a shower, and a city view. Non-smoking rooms are available.
  • Deluxe Room:

    Enjoy more space and enhanced amenities in a Deluxe Room, featuring a king-sized bed, a seating area, and a balcony with partial sea views. Bathtubs are available in some Deluxe Rooms.
  • Executive Suite:

    Indulge in the ultimate luxury with an Executive Suite, boasting a separate living room, a spacious bedroom with a king-sized bed, and a private balcony with stunning ocean views.
  • Family Room:

    Perfect for families, these rooms offer two double beds, a seating area, and a private bathroom with a bathtub.
  • Connecting Rooms:

    Ideal for larger families or groups, connecting rooms provide the convenience of two rooms joined by an internal door.
The Cap Hotel is not a pet-friendly hotel.

Hotel Facilities in The Cap Hotel

The Cap Hotel boasts a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. From relaxing by the pool to indulging in a spa treatment, there's something for everyone. These hotel amenities cater to both adults and children.
  • Swimming Pool:

    Take a refreshing dip in the hotel's outdoor swimming pool, open from 7:00 AM to 9:00 PM daily.
  • Fitness Centre:

    Stay active during your stay at the well-equipped fitness centre, open 24 hours a day.
  • Spa:

    Pamper yourself with a massage or other treatment at the on-site spa. Prices vary depending on the treatment.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant, serving a variety of local and international cuisine.
  • Bar:

    Relax with a drink at the hotel's bar, offering a wide selection of cocktails, wines, and beers.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club, offering a range of activities and games.
  • Business Centre:

    Stay connected with the hotel's business centre, providing computers, printers, and other essential services.

Hotel Buffet or Restaurant/Cafe in The Cap Hotel

The Cap Hotel offers a delightful culinary experience with its on-site hotel restaurant and cafe. Whether you're craving a hearty hotel buffet or a light snack, you'll find something to satisfy your appetite.
  • The Restaurant:

    This main hotel restaurant serves a buffet breakfast, lunch, and dinner, featuring a variety of international and Vietnamese dishes. The buffet breakfast is priced at approximately SGD 25 per person. Opening hours are from 6:30 AM to 10:00 PM.
  • The Cafe:

    Enjoy a relaxed atmosphere at The Cafe, offering a selection of coffee, tea, pastries, and light meals. Prices range from SGD 5 to SGD 15. Opening hours are from 7:00 AM to 11:00 PM.
A special dish to try is the Vietnamese Pho.

The Cap Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle services? The Cap Hotel offers convenient hotel to airport transfer options to ensure a smooth arrival and departure. To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You can provide your flight details and arrival time, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

While Vung Tau doesn't have an MRT system, there are several nearby bus station and bus stops nearby that provide convenient access to the city and surrounding areas.
  • Vung Tau Bus Station:

    Located approximately 3 km from The Cap Hotel, this is the main bus station for long-distance travel.
  • Le Hong Phong Bus Stop:

    Situated just a short walk from the hotel, this bus stop offers local bus services to various destinations within Vung Tau.
Public transport cards are not typically used in Vung Tau. Payment is usually made in cash directly to the bus driver.

Nearby Attractions for Family / Kid Friendly

Vung Tau offers a variety of nearby activities and attractions that are perfect for families and kids. From beaches to amusement parks, there's plenty to keep everyone entertained. Discover the best nearby places to go and create lasting memories.
  • Ho May Park:

    Located on Big Mountain, this amusement park offers a range of rides, games, and attractions for all ages. Distance from hotel: 5 km. Entry price: Approximately SGD 15 per person.
  • Back Beach (Bai Sau):

    This popular beach is perfect for swimming, sunbathing, and building sandcastles. Distance from hotel: 1 km. Free entry.
  • Vung Tau Lighthouse:

    Climb to the top of this historic lighthouse for panoramic views of the city and coastline. Distance from hotel: 4 km. Entry price: Approximately SGD 2 per person.
  • Jesus Christ Statue:

    This iconic statue stands atop Small Mountain and offers stunning views. Distance from hotel: 3 km. Free entry.
  • White Rabbit Park:

    A small amusement park with rides and games suitable for younger children. Distance from hotel: 2.5 km. Entry price: Approximately SGD 10 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Vietnam!

Where to eat near The Cap Hotel (Vung Tau City)

Looking for nearby dining options near The Cap Hotel? Vung Tau offers a diverse culinary scene, with plenty of local food and international flavours to choose from. Here are some recommendations for food eatiries near me:

Cafes/Restaurants:

  • Ganh Hao Restaurant:

    A popular seafood restaurant with stunning ocean views.
  • Lan Rung Restaurant:

    Known for its traditional Vietnamese cuisine and elegant atmosphere.
  • Pizza Hut:

    A familiar option for pizza lovers.

Local Street Food:

  • Banh Khot:

    Small, crispy pancakes filled with shrimp, pork, and other ingredients.
  • Banh Mi:

    A Vietnamese baguette sandwich filled with various meats, vegetables, and sauces.
  • Goi Cuon (Spring Rolls):

    Fresh spring rolls filled with vermicelli noodles, vegetables, and shrimp or pork.
  • Com Tam (Broken Rice):

    A popular dish of broken rice served with grilled pork, shredded pork skin, and a fried egg.
  • Bun Cha:

    Grilled pork served with rice noodles, fresh herbs, and a dipping sauce.

Shopping places near The Cap Hotel (Vung Tau City)

If you're looking for nearby shopping options near The Cap Hotel, Vung Tau offers a variety of dept stores near me, shops near me, and markets to explore. Here are a few suggestions for nearby shopping:
  • Lotte Mart Vung Tau:

    A large supermarket and department store offering a wide range of products.
  • Vung Tau Market:

    A bustling local market where you can find fresh produce, clothing, souvenirs, and more.
  • Imperial Plaza Shopping Center:

    A modern shopping mall with a variety of shops, restaurants, and entertainment options.

Other Places to Stay Near The Cap Hotel

If The Cap Hotel is fully booked or you're looking for alternative accommodations, here are some other places to stay near The Cap Hotel in Vung Tau City:

Luxury/5–6 star hotels nearby:

  • Malibu Hotel Vung Tau:

    A luxurious hotel with stunning ocean views and a range of amenities.
  • Pullman Vung Tau Hotel:

    A stylish hotel with a rooftop pool and bar.
  • Mercure Vung Tau:

    A modern hotel with comfortable rooms and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Vietnam!

Four-star hotels nearby:

  • Grand Hotel Vung Tau:

    A historic hotel with a charming atmosphere and a beachfront location.
  • Petro House Hotel:

    A well-appointed hotel with a range of facilities and services.
  • Lan Rung Resort & Spa:

    A relaxing resort with a spa and a private beach.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Vietnam!

Three-star hotels nearby:

  • Sammy Hotel:

    A budget-friendly hotel with comfortable rooms and a convenient location.
  • Hoang Kim Hotel:

    A simple hotel with basic amenities and affordable rates.
  • Thuy Van Hotel:

    A small hotel with friendly staff and a relaxed atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Vietnam!

Conclusion

Planning your trip to Vung Tau and looking for the perfect place to stay? The Cap Hotel offers a fantastic combination of comfort, convenience, and stunning views. With its range of room types, excellent facilities, and prime location, it's an ideal choice for both leisure and business travellers. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to experience the best of Vung Tau. Book your stay at The Cap Hotel through Traveloka and enjoy exclusive deals and discounts. Start planning your dream vacation now! book cheap hotels in Vietnam and find cheap hotels nearby.

All facilities in The Cap Hotel

Bar, Cafe and Lounge The Cap Hotel
Bar, Cafe and Lounge
Swimming Pool The Cap Hotel
Swimming Pool
Common Space The Cap Hotel
Common Space
Lobby The Cap Hotel
Lobby
Exterior The Cap Hotel
Exterior

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Cafe
  • Early bird breakfast
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Parasol
  • Sun loungers

Accessibilty

  • Disabled access friendly
  • Accessible path of travel
  • Roll-in shower
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops
  • Supermarket

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • Free WiFi

Transportation

  • Garage
  • Secure parking

Family-friendly Facilities

  • Children pool

Kids and Pets

  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Cap Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Trẻ em phải có giấy khai sinh hoặc mã số trên giấy khai sinh hoặc mã định danh/Children must have a birth certificate or the identification number on the birth certificate or an identification number. The required documents can be in the form of soft copy.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Cap Hotel
218
Number of floors in The Cap Hotel
14
Another facilities in The Cap Hotel
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in The Cap Hotel

What are available facilities at The Cap Hotel?
There are top facilites at The Cap Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Cap Hotel?
The standard check-in time at The Cap Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Cap Hotel provide breakfast?
Yes, The Cap Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Cap Hotel

Traveloka (532)
Other sources (14)
8.8
Very Good
From 532 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.7

People often mention about The Cap Hotel
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Staff Friendliness (18)
Room Space (18)
Bedroom (16)
Bathroom (14)
Distance to City Center (13)
Family Friendly (13)
Ambiance (13)
In-house Restaurant (13)
Surroundings (12)
Check-in/out Time (12)
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Traveler Reviews The Cap Hotel

Number of reviews per page
20
40
Customer reviews
Kim T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean and beautiful, 4-star standard, the staff is super cute and enthusiastic. The breakfast is delicious and varied. Very satisfied.
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thng t.
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9.4
/10
Reviewed 2 week(s) ago
Great vacation. Close to city center, right on the beach
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Minh H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The view was so nice and so are the staffs. What a great experience.
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Tran T. K. N.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 week(s) ago
The hotel is beautiful, comfortable, and the staff is enthusiastic. However, the biggest drawback is the smell of the hotel. Poor hygiene, musty smell, broken exhaust fan. As soon as you open the door to the room, you can smell the old smell as if it had been left unused for a long time. The hotel should have scented the room with essential oils the day the guest rented the room.
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Huynh P. L.
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Staycation
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8.8
/10
Reviewed 4 week(s) ago
The location with room amenities and breakfast buffet is great, close to the center, convenient to go anywhere.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Valued Guest, The Cap Hotel would like to thank you for choosing our hotel for your stay in Vung Tau. With the desire to provide the best services to our customers, The Cap Hotel staff will always strive to improve the quality of our services and facilities. The hotel is very pleased to receive positive feedback from you and this is also a great motivation for all staff of The Cap Hotel. We hope to welcome you in the near future. We wish you good health. Sincerely, The Cap Hotel Staff
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P***M
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Staycation
icon-origin-TRAVELOKA
5.9
/10
Reviewed 4 week(s) ago
The hotel reception was superficial. Small swimming pool. The room checker said there was no card in the room and charged 200k, no argument. Ironing was quoted 25k but when calculated it was 35k plus tax for 1 item. Demanded extra charge for bringing food while the guest was in the family room and the policy did not state that. Overall a disappointing experience and will never come back here
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Valued Guest, The Cap Hotel would like to thank you for choosing our hotel for your stay and for taking the time to provide feedback on your experience at The Cap Hotel. With the desire to provide the best service to our customers, The Cap Hotel staff always strives to improve the quality of our services and facilities. Your comments are very important and are a great source of motivation for the hotel. The hotel deeply regrets the inconveniences you have experienced. The hotel management has held a meeting with all relevant departments to review and find ways to overcome the issues that have made customers dissatisfied and ensure that these issues will be thoroughly resolved and handled better in the future. Once again, we would like to sincerely thank you for staying at the hotel, and hope to have the opportunity to welcome you in the near future. Sincerely, The Cap Hotel Staff
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Pham Q. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
The room has a very unpleasant musty smell. It would be better to review and edit it.
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Accommodation's Reply
21 Jul 2025
Dear Mr. Pham, The Cap Hotel would like to thank you for choosing the hotel for your stay and for taking your valuable time to give us your feedback on your service experience at The Cap Hotel. With the desire to provide the best service to customers, The Cap Hotel staff always strives to improve the quality of service as well as the hotel's facilities. Your comments are very important and are a great source of motivation for the hotel. The hotel is very sorry for the inconveniences you have experienced, the hotel management has organized a meeting with all relevant departments to review and find ways to overcome the issues that have made customers dissatisfied and ensure that these issues will be thoroughly resolved and handled better in the future. Once again, we would like to sincerely thank you for staying at the hotel, hoping to have the opportunity to welcome you in the near future. Sincerely, The Cap Hotel Staff
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Thai B.
icon-origin-TRAVELOKA
7.6
/10
Reviewed 4 week(s) ago
4* hotel from bathroom to carpet extremely dirty terrible
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21 Jul 2025
Dear Thai Guest, The Cap Hotel would like to thank you for choosing the hotel for your stay and for taking the time to provide feedback on your experience at The Cap Hotel. With the desire to provide the best service to customers, The Cap Hotel staff always strives to improve the quality of service as well as the hotel's facilities. Your comments are very important and are a great source of motivation for the hotel. The hotel is very sorry for the inconveniences you have experienced. The hotel management has organized a meeting with all relevant departments to review and find ways to overcome the issues that have made customers dissatisfied and ensure that these issues will be thoroughly resolved and handled better in the future. Once again, we would like to sincerely thank you for staying at the hotel, hoping to have the opportunity to welcome you in the near future. Sincerely, The Cap Hotel Staff
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T***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Clean hotel, near the beach, good breakfast.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Valued Guest, The Cap Hotel would like to thank you for choosing our hotel for your stay in Vung Tau. With the desire to provide the best services to our customers, The Cap Hotel staff will always strive to improve the quality of our services and facilities. The hotel is very pleased to receive positive feedback from you and this is also a great motivation for all staff of The Cap Hotel. We hope to welcome you in the near future. We wish you good health. Sincerely, The Cap Hotel Staff
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u***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
The room had a very unpleasant musty smell. When I booked, I didn't look at the reviews. When I arrived, I noticed the musty smell. When I looked at the reviews, I saw that many customers said the room also had a musty smell. Customers have given reviews, but the hotel still hasn't fixed it.
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Valued Guest, The Cap Hotel would like to thank you for choosing our hotel for your stay and for taking the time to provide feedback on your experience at The Cap Hotel. With the desire to provide the best service to our customers, The Cap Hotel staff always strives to improve the quality of our services and facilities. Your comments are very important and are a great source of motivation for the hotel. The hotel deeply regrets the inconveniences you have experienced. The hotel management has held a meeting with all relevant departments to review and find ways to overcome the issues that have made customers dissatisfied and ensure that these issues will be thoroughly resolved and handled better in the future. Once again, we would like to sincerely thank you for staying at the hotel, and hope to have the opportunity to welcome you in the near future. Sincerely, The Cap Hotel Staff
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pham m. t.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
great trip great trip great trip great trip great trip great trip great trip
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2 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Valued Guest, The Cap Hotel would like to thank you for choosing our hotel for your stay in Vung Tau. With the desire to provide the best services to our customers, The Cap Hotel staff will always strive to improve the quality of our services and facilities. The hotel is very pleased to receive positive feedback from you and this is also a great motivation for all staff of The Cap Hotel. We hope to welcome you in the near future. We wish you good health. Sincerely, The Cap Hotel Staff
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t***g
icon-origin-TRAVELOKA
7.0
/10
Reviewed 12 week(s) ago
I live in apartment block B - The glass on the window is very dirty, affecting the view outside - The air conditioner automatically turns off when I sleep at midnight - Other services are similar to hotels of the same class
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4 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Valued Guest, The Cap Hotel would like to thank you for choosing our hotel for your stay and for taking the time to provide us with your feedback on your experience at The Cap Hotel. With the desire to provide the best service to our customers, The Cap Hotel staff always strives to improve the quality of our services and facilities. Your comments are very important and a great source of motivation for the hotel. The hotel is very sorry for the inconveniences you have experienced. The hotel management has held a meeting with all relevant departments to review and find ways to resolve the issues that have made customers dissatisfied and ensure that these issues will be thoroughly resolved and handled better in the future. Once again, we would like to thank you for staying at our hotel and hope to have the opportunity to welcome you in the near future. Sincerely, The Cap Hotel Staff
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T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 12 week(s) ago
Tiny bathtub is only suitable for 7 year olds
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1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Valued Guest, The Cap Hotel would like to thank you for choosing our hotel for your stay and for taking the time to provide us with your feedback on your experience at The Cap Hotel. With the desire to provide the best service to our customers, The Cap Hotel staff always strives to improve the quality of our services and facilities. Your feedback is very important and is a great source of motivation for the hotel. We look forward to welcoming you in the near future. Sincerely, The Cap Hotel Staff
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Steven D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
It is a cool hotel. Definitely will come back for my next vacation.
1 people find it helpful
Accommodation's Reply
19 May 2025
Dear Mr. Steven, Warmest greetings from The Cap Hotel and thank you for staying with us. Such a real pleasure when receiving your positive feedback. This will be the motivation for all of us to improve our services and bring best experiences to our customers. We are looking forward to welcoming you back. Best regards, The Cap Hotel Vung Tau
N***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
First time experiencing at The Cap Hotel but must say the service quality is very good as well as the staff are very friendly and enthusiastic, will come again ^^
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2 people find it helpful
Accommodation's Reply
19 May 2025
Dear Valued Guest, The Cap Hotel would like to thank you for choosing our hotel for your stay in Vung Tau. With the desire to provide the best services to our customers, The Cap Hotel staff will always strive to improve the quality of our services and facilities. The hotel is very pleased to receive positive feedback from you and this is also a great motivation for all staff of The Cap Hotel. We hope to welcome you in the near future. We wish you good health. Sincerely, The Cap Hotel Staff
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Family Suite Room Type Space/facilities: Family Suite room is spacious and clean. There is a large swimming pool + 2 jacuzzis for everyone to swim freely Support staff: Friendly, enthusiastic, welcoming staff. Support early check-in Location: located right at the beginning of Thi Sach street intersecting with Thuy Van, 3-4 minutes walk from Bai Sau
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Accommodation's Reply
19 May 2025
Dear Valued Guest, The Cap Hotel would like to thank you for choosing our hotel for your stay in Vung Tau. With the desire to provide the best services to our customers, The Cap Hotel staff will always strive to improve the quality of our services and facilities. The hotel is very pleased to receive positive feedback from you and this is also a great motivation for all staff of The Cap Hotel. We hope to welcome you in the near future. We wish you good health. Sincerely, The Cap Hotel Staff
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Pham v. h.
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8.8
/10
Reviewed 14 week(s) ago
Friendly and enthusiastic staff! Everything is fine.
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Accommodation's Reply
19 May 2025
Dear Valued Guest, The Cap Hotel would like to thank you for choosing our hotel for your stay in Vung Tau. With the desire to provide the best services to our customers, The Cap Hotel staff will always strive to improve the quality of our services and facilities. The hotel is very pleased to receive positive feedback from you and this is also a great motivation for all staff of The Cap Hotel. We hope to welcome you in the near future. We wish you good health. Sincerely, The Cap Hotel Staff
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N***n
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5.9
/10
Reviewed 14 week(s) ago
Arrived at 11am, the staff said the room was being cleaned, scheduled for 1pm. At 1:05pm, the receptionist said they were checking the room, then promised another 10 minutes, and then sat and waited until 1:45pm still no room. While a family arrived after me, they already had a room. My room had 2 adults and 2 children, so I still chose the 3 adults and 1 child room. The receptionist replied to just sit and wait until there was a room available. We didn't have to ask for it. We were using 4-star service. And we had missed the appointment 3 times.
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4 people find it helpful
Accommodation's Reply
19 May 2025
Dear Valued Guest, The Cap Hotel would like to thank you for choosing our hotel for your stay and for taking the time to provide feedback on your experience at The Cap Hotel. With the desire to provide the best service to our customers, The Cap Hotel staff always strives to improve the quality of our services and facilities. Your feedback is very important and is a great source of motivation for the hotel. We are sorry that you had an unsatisfactory experience during your stay. The hotel will try to overcome this shortcoming and hope to have the opportunity to welcome you back and bring you more satisfaction in the future. Wishing you good health. Sincerely, The Cap Hotel Staff
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Hải V.
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5.3
/10
Reviewed 14 week(s) ago
The staff is ok. But the hotel is very very bad. Not worthy of 4 stars, I booked it for more than 2.5 million. But when I entered the room, there was a terrible musty smell, like no one had lived there for a long time, the mattress and blanket were itchy to sleep on, the windows were dirty, I couldn't take any pictures. Even the minimum thing is cleaning the bathroom, why can't a 4-star hotel do it well? I advise you not to book it, it's extremely unworthy of the money you spend. The breakfast buffet is cramped, messy, food is scattered, and there is no staff to take care of it. The food is little, stiff, extremely disappointing.
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1 people find it helpful
Accommodation's Reply
19 May 2025
Dear Hai, The Cap Hotel would like to thank you for choosing the hotel for your stay and for taking the time to provide feedback on your experience at The Cap Hotel. With the desire to provide the best service to customers, The Cap Hotel staff always strives to improve the quality of service as well as the hotel's facilities. Your comments are very important and are a great source of motivation for the hotel. The hotel is very sorry for the inconveniences you have experienced. The hotel management has organized a meeting with all relevant departments to review and find ways to overcome the issues that have made customers dissatisfied and ensure that these issues will be thoroughly resolved and handled better in the future. Once again, we would like to sincerely thank you for staying at the hotel, hoping to have the opportunity to welcome you in the near future. Sincerely, The Cap Hotel Staff
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Đàm T.
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8.7
/10
Reviewed 14 week(s) ago
Everything is ok but the breakfast is not very good
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3 people find it helpful
Accommodation's Reply
19 May 2025
Dear Mr. Dam, The Cap Hotel would like to thank you for choosing our hotel for your stay in Vung Tau. The hotel is very pleased to receive positive feedback from you and this is also a great motivation for all staff of The Cap Hotel. The hotel would like to acknowledge your comments and will seriously consider all aspects. At the same time, we will try to improve the shortcomings to bring a better experience to all customers. We hope to welcome you in the near future. We wish you good health. Sincerely, The Cap Hotel staff
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