Hilton Cairns

A great place to stay - awesome breakfasts. Walking distance to many places. We had minimal issues (eg: the TV was playing up) but the staff were eager to help out.

room was comfortable and clean

Great view with a waterfront balcony. Front desk crew were “ok”. The dining room staff were great. Breakfast buffet included a self-serve juicer which included beets, apples, carrots & more for fresh juice. Loved that - we don’t usually find that at most hotels. Location is great - just around the corner from many restaurants and the wharf. Entire area is very walkable. Hotel is mostly clean. Hallway tiles and room doors look tired but rooms are clean, bed comfortable and water hot. Enjoyed the great water pressure with the shower head provided. Very good experience!

They don’t provide toothbrush and breakfast doesn’t have avocados 😮‍💨

The room was clean and the check-in in and out process easy

Friendly staff

We stay at Hilton in Cairns when most properties in Cairns are booked out, overall it is okay but for the price it would really need some renovations, old carpet, old room, dirty building, old furniture in lobby.... Breakfast was amazing though

Overall, everything was perfect! However, the television power kept turning off automatically whenever we came back from lunch or dinner, and this happened for two nights in a row. What made us uncomfortable was that the staff seemed impatient about the issue and implied that we had been using too much electricity, even though we had just returned from being outside. We didn’t feel very comfortable with the attitude during those interactions.

The breakfast was comprehensive, fresh and delicious and the staff were hospitable, efficient and polite. My room was clean and comfortable plus had a lovely view over the adjacent marina, water and nearby forested hinterland.

We loved the breakfast

Breakfast was good. Several choices. In room dining closed by 10pm. This is poor. Many travellers arrive with jet lag and will be hungry and awake at night. Not good enough for an international hotel chain. Beautiful location close to everything in CBD. Directly on the water, beautiful views. Charge of $36 for a car park inside the hotel garage is too high. We are not in Brisbane.

Stayed here 15 years ago and not much changed. Bed was uncomfortable and pillows flat. Buffet was really great However, was disappointed with the overall quality of this hotel, didn’t seem to meet up to a Hilton standard we find in other places around the world.

Our room wasn’t cleaned properly on the second day of our stay. The rooms are very small and crammed. Water view from the balcony is very nice.

The breakfast was amazing . The gals at the front were friendly and very attentive . Always a smile and a good morning .

Clean room serviced everyday food breakfast great recived discount up graded room

Friendly and professional staff! Amy and Alexandra were very attentive and addressed all our questions! The hotel room was clean, comfortable, and had great views!

Messaged requesting an early check, didn’t receive a reply or acknowledgement. Very uncomfortable mattress & pillows.

Rooms are spacious and clean. Staff were very friendly and helpful. Nothing was a problem. Buffet breakfast was very fresh and selection was great. They even have a gluten free station.

Great location to the esplanade

Great location and staff was amazing!!