The Ritz-Carlton, Vienna

Hotels
9.2
/10
Exceptional
785 reviews

What Guests Say About Their Stay

Natasha
10.0
/ 10
Everything about the stay from the service to the food were of the highest quality. Can’t wait to come back!
William
10.0
/ 10
Our complete experience was way above our expectations. From the beginning of our stay to the end. From the bell
Natalia
10.0
/ 10
Great location, amazing service, love the bar and restaurants on property.
In the Area
See Map
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Gemeindebezirk Innere Stadt, Wien Stadt, Vienna, Austria, 1010

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Ritz-Carlton, Vienna is a hotel is located at Innere Stadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Ritz-Carlton, Vienna

Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Gemeindebezirk Innere Stadt, Wien Stadt, Vienna, Austria, 1010
Discover More Places
Others The Ritz-Carlton, Vienna
Others 2 The Ritz-Carlton, Vienna

Discover More About The Ritz-Carlton, Vienna

Location


The Ritz-Carlton, Vienna is a hotel is located at Innere Stadt.

About The Ritz-Carlton, Vienna

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Ritz-Carlton, Vienna exclusively for you.

The Ritz-Carlton, Vienna is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Ritz-Carlton, Vienna.

All facilities in The Ritz-Carlton, Vienna

Others The Ritz-Carlton, Vienna
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Spa
  • Picnic area
  • Garden
  • Sauna
  • Steam room

General

  • Parking
  • Rooftop terrace
  • Banquet
  • Ballroom
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Ritz-Carlton, Vienna

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately EUR 49 per person
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self parking fee: EUR 65 per day
  • Valet parking fee: EUR 65 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 21 days prior to check-in. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz-Carlton, Vienna
200
Number of floors in The Ritz-Carlton, Vienna
7
Another facilities in The Ritz-Carlton, Vienna
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in The Ritz-Carlton, Vienna

What are available facilities at The Ritz-Carlton, Vienna?
There are top facilites at The Ritz-Carlton, Vienna such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Vienna?
The standard check-in time at The Ritz-Carlton, Vienna is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Vienna provide breakfast?
Yes, The Ritz-Carlton, Vienna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Ritz-Carlton, Vienna?
The Ritz-Carlton, Vienna is a 5.0-star hotel.
How many floors does The Ritz-Carlton, Vienna have?
The Ritz-Carlton, Vienna has 7 floors.
See All

More Reviews from Other Guests in The Ritz-Carlton, Vienna

9.2
Exceptional
From 781 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Vienna

Number of reviews per page
20
40
Top reviews
Natasha
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything about the stay from the service to the food were of the highest quality. Can’t wait to come back!
Pu
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice staff! Room is very clean! Already put extra bed in the room!
William
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Our complete experience was way above our expectations. From the beginning of our stay to the end. From the bell
Newell
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay but just a bit off for a stay at the Ritz. Items to be in the room at check in were late (arrived after we did and we checked in late). Arrived early had our bags held by the bellhop and was told we would receive an email when are room was ready. We did not receive an email or text alerting us. Ended up checking into our room after four pm (over a hour past check in) when we got to our room our luge was not there. Nrlor was the champagne
Read More
Selatin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything it was specular
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was AWESOME. My only reservations about our stay relate to the lack of a view from what was supposed to be a view room. The room itself was first rate. Also the two restaurants at the hotel were decent but not spectacular.
Natalia
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location, amazing service, love the bar and restaurants on property.
Scott
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely experience overall
Stanley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff is very attentive and they do care very much about your stay and your experience at the hotel. We stayed 4 nights. Though we had some issues early with a humming from our AC unit, it was attended to immediately. We didn't expect anything, but the staff went the extra mile to make sure we had a pleasant stay at the hotel with many surprises. Thank you for caring and keep up the good work Eugenia Morgano (Front Office Manager) and staff.
Read More
Malcolm Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very good and expected service
Monica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent modern upscale hotel within walking distance of all main Vienna sights to see, shopping and great restaurants. Staff very attentive and friendly.
Suzette
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

People were super friendly. Unfortunately there was street construction outside all night in addition to a terrible sewage smell coming up from the shower drains. There were no North American plugs in the room and when we requested one we were told they had run out, we were unable to charge anything until the next morning. I would say this is not acceptable for a five star property. I would say value for money isn’t great here, I prefer some of the other properties in town. The staff were exceptional which was good, always friendly and helpful.
Read More
Priti
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Our stay at Ritz Carlton check in was very smooth , felt safe and convenient location to the main attraction's. The stem sauna timing could be extended as the current time made it difficult to attend facilities in the morning as one would be out by 10.00 am . Although they did their best to cater to vegetarian more attention to vegetarian option would be good as it felt limited to me. Overall pleasant stay with friendly staff 😊
Read More
Rami
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were not extremely helpful at times
Suneesha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We spent a week in Vienna for a relaxed stay. The location is great and walkable to a lot of places but very accessible to the underground, trams and buses in the area. We got the train from the airport to Wein Mitten (I think) which gave us a little walk to the hotel and that didn't take a lot of time. Right from the first to the last day staff were really welcoming, generous and polite. We booked a room with club lounge access which was great - although I would say food options there need some variety. Breakfast on the ground floor was amazing and the breakfast team could not do enough for us. Even for trips out we were able to build a snack box for pastries/fuits and get drinks to go when we had really early starts. Thank you to the club lounge team and Francisco and the entire breakfast team for looking after us so well :)
Read More
Aimen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The service is unbelievable and the hotel was very clean and relaxing.
Yevgeniy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Xxx
Akbar
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Needs refurbishing. My room had courtyard view. It was dark and couldn’t see the sky during the day. Tried to change the room but day of my arrival front or rear view was not available. Charged €650 per day plus breakfast.
Meryem
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great stay
Jean
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Fantastic grand hotel in the traditional style! Incredibly quiet for this location: highly recommended!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Ritz-Carlton, Vienna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 781 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Ritz-Carlton, Vienna

Number of reviews per page
20
40
Top reviews
Natasha
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything about the stay from the service to the food were of the highest quality. Can’t wait to come back!
Pu
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice staff! Room is very clean! Already put extra bed in the room!
William
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Our complete experience was way above our expectations. From the beginning of our stay to the end. From the bell
Newell
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay but just a bit off for a stay at the Ritz. Items to be in the room at check in were late (arrived after we did and we checked in late). Arrived early had our bags held by the bellhop and was told we would receive an email when are room was ready. We did not receive an email or text alerting us. Ended up checking into our room after four pm (over a hour past check in) when we got to our room our luge was not there. Nrlor was the champagne
Read More
Selatin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything it was specular
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was AWESOME. My only reservations about our stay relate to the lack of a view from what was supposed to be a view room. The room itself was first rate. Also the two restaurants at the hotel were decent but not spectacular.
Natalia
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location, amazing service, love the bar and restaurants on property.
Scott
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely experience overall
Stanley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff is very attentive and they do care very much about your stay and your experience at the hotel. We stayed 4 nights. Though we had some issues early with a humming from our AC unit, it was attended to immediately. We didn't expect anything, but the staff went the extra mile to make sure we had a pleasant stay at the hotel with many surprises. Thank you for caring and keep up the good work Eugenia Morgano (Front Office Manager) and staff.
Read More
Malcolm Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very good and expected service
Monica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent modern upscale hotel within walking distance of all main Vienna sights to see, shopping and great restaurants. Staff very attentive and friendly.
Suzette
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

People were super friendly. Unfortunately there was street construction outside all night in addition to a terrible sewage smell coming up from the shower drains. There were no North American plugs in the room and when we requested one we were told they had run out, we were unable to charge anything until the next morning. I would say this is not acceptable for a five star property. I would say value for money isn’t great here, I prefer some of the other properties in town. The staff were exceptional which was good, always friendly and helpful.
Read More
Priti
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Our stay at Ritz Carlton check in was very smooth , felt safe and convenient location to the main attraction's. The stem sauna timing could be extended as the current time made it difficult to attend facilities in the morning as one would be out by 10.00 am . Although they did their best to cater to vegetarian more attention to vegetarian option would be good as it felt limited to me. Overall pleasant stay with friendly staff 😊
Read More
Rami
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were not extremely helpful at times
Suneesha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We spent a week in Vienna for a relaxed stay. The location is great and walkable to a lot of places but very accessible to the underground, trams and buses in the area. We got the train from the airport to Wein Mitten (I think) which gave us a little walk to the hotel and that didn't take a lot of time. Right from the first to the last day staff were really welcoming, generous and polite. We booked a room with club lounge access which was great - although I would say food options there need some variety. Breakfast on the ground floor was amazing and the breakfast team could not do enough for us. Even for trips out we were able to build a snack box for pastries/fuits and get drinks to go when we had really early starts. Thank you to the club lounge team and Francisco and the entire breakfast team for looking after us so well :)
Read More
Aimen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The service is unbelievable and the hotel was very clean and relaxing.
Yevgeniy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Xxx
Akbar
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Needs refurbishing. My room had courtyard view. It was dark and couldn’t see the sky during the day. Tried to change the room but day of my arrival front or rear view was not available. Charged €650 per day plus breakfast.
Meryem
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great stay
Jean
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Fantastic grand hotel in the traditional style! Incredibly quiet for this location: highly recommended!
Number of reviews per page
20
40