L'Hôtel Québec par JARO

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8.4
/10
Very Good
2,526 reviews

What Guests Say About Their Stay

Claudiane

10.0
/ 10
Hôtel excellente pour les enfants et les parents qui peuvent relaxer également. Sauveteur à la piscine a eu une belle approche auprès des enfants lorsqu'ils couraient autour de la piscine. Belle ambiance!

Claudy

10.0
/ 10
Tout a été parfais pendant toute la fin de semaine. Mes enfants ont vraiment apprécié toutes les activités auxquelles ils ont participé. Un gros wow. Ce n'était ni notre premiere ni notre dernière fois...

Catherine

10.0
/ 10
Ont a vraiment aimé cet Hôtel, la piscine, la nourriture, la propreté tout étaient parfait. Aussi elle est pres de tout, Aquarium du Quebec, les centres uet le vieux Quebec, je la recommande.
In the Area
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3115, avenue des Hôtels, Lévis, Chaudière-Appalaches, Québec, Canada, G1W 3Z6

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at L'Hôtel Québec par JARO is a good choice when you are visiting Lévis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around L'Hôtel Québec par JARO

3115, avenue des Hôtels, Lévis, Chaudière-Appalaches, Québec, Canada, G1W 3Z6
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Lobby L'Hôtel Québec par JARO
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Discover More About L'Hôtel Québec par JARO

General


Near Aquarium of Quebec

Location


Located in Québec City (Sainte-Foy-Sillery-Cap-Rouge), L'Hôtel Québec par JARO is within a 5-minute drive of Aquarium of Quebec and Laurier Quebec. This family-friendly hotel is 1 mi (1.7 km) from Laval University Hospital and 1.1 mi (1.8 km) from Place de la Cite.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Laurier Quebec - 1.1 km / 0.7 mi
Aquarium of Quebec - 1.4 km / 0.9 mi
Laval University Hospital - 1.5 km / 0.9 mi
Saint Lawrence River - 1.6 km / 1 mi
Place de la Cite - 1.6 km / 1 mi
Place Sainte-Foy - 1.7 km / 1.1 mi
Quebec Bridge - 1.8 km / 1.1 mi
Jardin Botanique Roger-Van den Hende - 2.4 km / 1.5 mi
Parc du Domaine-des-Retraités - 2.4 km / 1.5 mi
Laval University - 2.8 km / 1.7 mi
Pierre Laporte Bridge - 2.9 km / 1.8 mi
Samuel-de Champlain Promenade - 3.2 km / 2 mi
PEPS - 3.3 km / 2 mi
Parc de la Plage-Jacques-Cartier - 3.4 km / 2.1 mi
Cegep de Sainte-Foy - 3.5 km / 2.2 mi

The preferred airport for L'Hôtel Québec par JARO is Quebec City Jean Lesage Intl. Airport (YQB) - 9.3 km / 5.8 mi

Facilities


Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.

Business Facilities


Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Dining


Grab a bite at Le 10 Vagues, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Full breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms


Treat yourself to a stay in one of the 204 guestrooms, featuring fireplaces and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.

All facilities in L'Hôtel Québec par JARO

Swimming Pool L'Hôtel Québec par JARO
Swimming Pool
Entertainment Facility L'Hôtel Québec par JARO
Entertainment Facility
Fitness Center L'Hôtel Québec par JARO
Fitness Center
Functional Hall L'Hôtel Québec par JARO
Functional Hall
Common Space L'Hôtel Québec par JARO
Common Space

Things to Do

  • TV lounge
  • Indoor pool
  • Garden
  • Sauna
  • Pool sun loungers

General

  • Banquet
  • Reception hall
  • Fireplace in lobby
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Sports and Recreations

  • Table tennis
  • Game room
  • Fitness center

Family-friendly Facilities

  • Children games
  • Kids club

Food and Drinks

  • Poolside bar
  • Breakfast

Public Facilities

  • Parking
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Business facilities

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in L'Hôtel Québec par JARO

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
17:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 17:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at L'Hôtel Québec par JARO
204
Number of floors in L'Hôtel Québec par JARO
6
Another facilities in L'Hôtel Québec par JARO
TV lounge, Indoor pool, Garden, Sauna, Pool sun loungers

Frequently asked question in L'Hôtel Québec par JARO

What are available facilities at L'Hôtel Québec par JARO?
There are top facilites at L'Hôtel Québec par JARO such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at L'Hôtel Québec par JARO?
The standard check-in time at L'Hôtel Québec par JARO is starting from 17:00 - 00:00 while the latest check-out time is at Before 11:00
Does L'Hôtel Québec par JARO provide breakfast?
Yes, L'Hôtel Québec par JARO provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of L'Hôtel Québec par JARO?
L'Hôtel Québec par JARO is a 4.0-star hotel.
How many floors does L'Hôtel Québec par JARO have?
L'Hôtel Québec par JARO has 6 floors.
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More Reviews from Other Guests in L'Hôtel Québec par JARO

8.4
Very Good
From 2,526 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews L'Hôtel Québec par JARO

Number of reviews per page
20
40
Top reviews
Philippe
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not as advertised, you hear the noise from the dj and the pool until 11pm. They don't clean the rooms properly, the furniture is extremely worn out and the staff don't seem to care much about helping customers. Avoid going there if you want to relax.
Claudiane
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hôtel excellente pour les enfants et les parents qui peuvent relaxer également. Sauveteur à la piscine a eu une belle approche auprès des enfants lorsqu'ils couraient autour de la piscine. Belle ambiance!
Emilie
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean but bedside lamps were not working and front desk staff did not help to solve the issue, second bed mattress was awfully hard. Special thanks to the staff from the restaurant inside the hotel (10 vagues) who served us with kindness while we arrived at 10 pm, exhausted.
Michel
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Un séjour familial exceptionnel.
Joannie
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Les arcades étaient continuellement brisé et je devais aller a la réception pour l'argent. Buffet pas terrible. A la carte cest mieux. Il devrait avertir l'heure de fermeture des buffets quand on le prend. Le monde court dans les corridors et jouent au mini hockey. Les indications ne sont pas claire dans l'hôtel. Que dire de ce rendre a l'hôtel avec les travaux tres compliqué. Assez pour ne pas y retourner ou le recommander
Read More
Cindy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Très bien et nous avons eu beaucoup de plaisirs en famille.
Martine
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nous avons adoré notre séjour avec les enfants.
Nabil
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel
Marc
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel for families. If you are English, the magic shows are in French. Pool and splash pad were great! Restaurant wasn’t the best for quality food
Claudy
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tout a été parfais pendant toute la fin de semaine. Mes enfants ont vraiment apprécié toutes les activités auxquelles ils ont participé. Un gros wow. Ce n'était ni notre premiere ni notre dernière fois...
Mélanie
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Perfect for kids!
Hailon
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tout etait vraiment beau!!!
May
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean with good amenity and family friendly. However imo pool can be improved. We found its a bit not as clean as we expected. Especially the hot tub. Other than that everything else was good
Jo-Ann
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed in a suite, the suites are small. All the activities and the pool were packed, it was not enjoyable at all. We had lunch at the restaurant in the hotel. It took over 1/2 hr to get our food. We didn't order anything complicated. A salad, nachos, 2 kids meals . Once it came, it was not very good ,you could tell it was left under the heat lamp for too long. Would not go back.
Read More
Morgane Laurie Y.
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Piscine, sauna et zone d’eau pour enfant vraiment froid, pas agréable. Eau piscine trouble. Construction autour du site complique l’arrivée des taxi, très long. Chambre vieillotte, pas de prise proche du lit.
Steven
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Other than the pool area for kids, the hotel is actually very subpar. Even the pool area itself is chaotic, not enough seating, and extremely humid. However , it’s still fun for the kids. Hidden fees / exclusions: even if it’s a room for 4 people , you pay extra fees for over 2 people ( even if they are kids ) . Cleaning is not done everyday - they only refill coffee ( which they didn’t do) and replace towels ( they replaced 1 towel- we are a family of 4). The didn’t even give a wipe to the table or attempt to clean at all. Food and beverage add up (10$ drinks by the pool , breakfast buffet nothing special at almost 25$ each ) We had an « upgraded » suite with 2 rooms. It was downstairs from the lobby. When you got to the "1st" floor you walk by this electrical room left wide open with garbage everywhere. Got to our room, had to call front desk as TV remote was not working. The room itself was not worth the price ( little square pillows, cracks in the walls). The hotel gave me the option of a late check out to make up for the many issues encountered - I didn’t bother responding to their call about it. They didn’t even offer to bring more towels ( like we complained about). Although the pool area is nice for kids , I would not recommend this hotel as the price point does not match amenities.
Read More
Catherine
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ont a vraiment aimé cet Hôtel, la piscine, la nourriture, la propreté tout étaient parfait. Aussi elle est pres de tout, Aquarium du Quebec, les centres uet le vieux Quebec, je la recommande.
Susy
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hôtel très bruyant si vous avez une chambre donnant sur la piscine surtout le samedi soir avec show de chansonniers jusqu’à 10h30
Courtnee
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great family friendly and very fun for kids
Shahrzad
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Family and was good
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 L'Hôtel Québec par JARO

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 2,526 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews L'Hôtel Québec par JARO

Number of reviews per page
20
40
Top reviews
Philippe
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not as advertised, you hear the noise from the dj and the pool until 11pm. They don't clean the rooms properly, the furniture is extremely worn out and the staff don't seem to care much about helping customers. Avoid going there if you want to relax.
Claudiane
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hôtel excellente pour les enfants et les parents qui peuvent relaxer également. Sauveteur à la piscine a eu une belle approche auprès des enfants lorsqu'ils couraient autour de la piscine. Belle ambiance!
Emilie
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean but bedside lamps were not working and front desk staff did not help to solve the issue, second bed mattress was awfully hard. Special thanks to the staff from the restaurant inside the hotel (10 vagues) who served us with kindness while we arrived at 10 pm, exhausted.
Michel
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Un séjour familial exceptionnel.
Joannie
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Les arcades étaient continuellement brisé et je devais aller a la réception pour l'argent. Buffet pas terrible. A la carte cest mieux. Il devrait avertir l'heure de fermeture des buffets quand on le prend. Le monde court dans les corridors et jouent au mini hockey. Les indications ne sont pas claire dans l'hôtel. Que dire de ce rendre a l'hôtel avec les travaux tres compliqué. Assez pour ne pas y retourner ou le recommander
Read More
Cindy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Très bien et nous avons eu beaucoup de plaisirs en famille.
Martine
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nous avons adoré notre séjour avec les enfants.
Nabil
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel
Marc
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel for families. If you are English, the magic shows are in French. Pool and splash pad were great! Restaurant wasn’t the best for quality food
Claudy
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tout a été parfais pendant toute la fin de semaine. Mes enfants ont vraiment apprécié toutes les activités auxquelles ils ont participé. Un gros wow. Ce n'était ni notre premiere ni notre dernière fois...
Mélanie
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Perfect for kids!
Hailon
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tout etait vraiment beau!!!
May
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean with good amenity and family friendly. However imo pool can be improved. We found its a bit not as clean as we expected. Especially the hot tub. Other than that everything else was good
Jo-Ann
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed in a suite, the suites are small. All the activities and the pool were packed, it was not enjoyable at all. We had lunch at the restaurant in the hotel. It took over 1/2 hr to get our food. We didn't order anything complicated. A salad, nachos, 2 kids meals . Once it came, it was not very good ,you could tell it was left under the heat lamp for too long. Would not go back.
Read More
Morgane Laurie Y.
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Piscine, sauna et zone d’eau pour enfant vraiment froid, pas agréable. Eau piscine trouble. Construction autour du site complique l’arrivée des taxi, très long. Chambre vieillotte, pas de prise proche du lit.
Steven
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Other than the pool area for kids, the hotel is actually very subpar. Even the pool area itself is chaotic, not enough seating, and extremely humid. However , it’s still fun for the kids. Hidden fees / exclusions: even if it’s a room for 4 people , you pay extra fees for over 2 people ( even if they are kids ) . Cleaning is not done everyday - they only refill coffee ( which they didn’t do) and replace towels ( they replaced 1 towel- we are a family of 4). The didn’t even give a wipe to the table or attempt to clean at all. Food and beverage add up (10$ drinks by the pool , breakfast buffet nothing special at almost 25$ each ) We had an « upgraded » suite with 2 rooms. It was downstairs from the lobby. When you got to the "1st" floor you walk by this electrical room left wide open with garbage everywhere. Got to our room, had to call front desk as TV remote was not working. The room itself was not worth the price ( little square pillows, cracks in the walls). The hotel gave me the option of a late check out to make up for the many issues encountered - I didn’t bother responding to their call about it. They didn’t even offer to bring more towels ( like we complained about). Although the pool area is nice for kids , I would not recommend this hotel as the price point does not match amenities.
Read More
Catherine
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ont a vraiment aimé cet Hôtel, la piscine, la nourriture, la propreté tout étaient parfait. Aussi elle est pres de tout, Aquarium du Quebec, les centres uet le vieux Quebec, je la recommande.
Susy
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hôtel très bruyant si vous avez une chambre donnant sur la piscine surtout le samedi soir avec show de chansonniers jusqu’à 10h30
Courtnee
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great family friendly and very fun for kids
Shahrzad
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Family and was good
Number of reviews per page
20
40