8.4
/10
Very Good
546 reviews

What Guests Say About Their Stay

Doris

10.0
/ 10
The hotel’s location is fantastic! So close to Westlake and the shopping malls, all within walking distance. Room was clean and the bathroom was nice. Wished the opening hours of the pool was earlier and not 11.30am.

Peggy

10.0
/ 10
The hotel is little bit old but the location and the staff are great. The room is clean and the breakfast is good too.

Robin

10.0
/ 10
Absolutely a beautiful place and an amazing stay! I traveled alone from USA, couldn’t ask for more! Directly across from West Lake! Amazing staff, food, hospitality and room!
In the Area
See Map
333 West Lake Avenue, Zhejiang Province, 333 Westlake Avenue, Shangcheng, Shangcheng Qu, Hangzhou, Zhejiang, China, 310002

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Sofitel Hangzhou Westlake is a hotel is located at Shangcheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sofitel Hangzhou Westlake

333 West Lake Avenue, Zhejiang Province, 333 Westlake Avenue, Shangcheng, Shangcheng Qu, Hangzhou, Zhejiang, China, 310002
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Others 2 Sofitel Hangzhou Westlake

Discover More About Sofitel Hangzhou Westlake

Location


Sofitel Hangzhou Westlake is a hotel is located at Shangcheng Qu.

About Sofitel Hangzhou Westlake

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sofitel Hangzhou Westlake is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sofitel Hangzhou Westlake.

All facilities in Sofitel Hangzhou Westlake

Others Sofitel Hangzhou Westlake
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

Transportation

  • Bus/truck parking

General

  • Swimming pool

Accommodation Policy & General Information in Sofitel Hangzhou Westlake

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Sofitel Hangzhou Westlake
233
Number of floors in Sofitel Hangzhou Westlake
5
Another facilities in Sofitel Hangzhou Westlake
Concierge, Express check-in, Express check-out, 24-hour Receptionist, WiFi in public area

Frequently asked question in Sofitel Hangzhou Westlake

What are available facilities at Sofitel Hangzhou Westlake?
There are top facilites at Sofitel Hangzhou Westlake such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sofitel Hangzhou Westlake?
The standard check-in time at Sofitel Hangzhou Westlake is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Sofitel Hangzhou Westlake?
Sofitel Hangzhou Westlake is a 5.0-star hotel.
How many floors does Sofitel Hangzhou Westlake have?
Sofitel Hangzhou Westlake has 5 floors.
How many rooms are available at Sofitel Hangzhou Westlake?
Sofitel Hangzhou Westlake has 233 rooms in total.
See All

More Reviews from Other Guests in Sofitel Hangzhou Westlake

8.4
Very Good
From 525 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofitel Hangzhou Westlake

Number of reviews per page
20
40
Top reviews
Doris
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel’s location is fantastic! So close to Westlake and the shopping malls, all within walking distance. Room was clean and the bathroom was nice. Wished the opening hours of the pool was earlier and not 11.30am.
James
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Its not actually a five star hotel. More like a 3 star. Whilst its in a good location, thats not enough to justify it
Peggy
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is little bit old but the location and the staff are great. The room is clean and the breakfast is good too.
Martin
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff were all around very nice!
Benjamin
icon-
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Dated, room felt like a sauna, nothing like a Sofitel should be
Robin
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Absolutely a beautiful place and an amazing stay! I traveled alone from USA, couldn’t ask for more! Directly across from West Lake! Amazing staff, food, hospitality and room!
Kelly
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Spacious n convenient location. Have good transport service
Wee Hong
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Good service staff, environment, and location. One staff, Tim, provides absolutely good service to make sure we get our ride to our next destination smoothly.
Margie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice checking in experience
Fulco
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Received a room upgrade and had a nice breakfast with my kid. Next to West Lake, so can’t beat the location. Swimming pool is small but we enjoyed it anyway. Nice views from the terrace on the 6th floor overseeing the lake. Overall, a great stay.
Yuen Teng
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I like the room as they really fulfill my request on high floor and upgrade my room.
Ka Fai Joseph
icon-Leisure
Leisure
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The hotel claims to be 5 stars but the lobby, facilities and staff manner are not up to this level. 4 stars at most. Dining choices and quality are not 5 stars too. In brief, not the Sofitel standard as expected. However, the room is spacious and very close to West Lake. Traffic around the hotel is pretty congested too. Would consider other 5 stars around the Lake in next trip.
Read More
Debbie Miu Kwan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room was great and the staff was always courteous.
Celine
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very clean room, cleaning staff (
JUNGHYUN
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The facility is quite old but maintained well. The breakfast buffet and customer service were satisfied.
Thu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great location and service.
Jie
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Excellent hotel with great buffet breakfast and very friendly hotel staff
Shang-Woo
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Close to westlake.
Hany
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

.
Bradley
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Lovely hotel amazing location
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Sofitel Hangzhou Westlake

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 525 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofitel Hangzhou Westlake

Number of reviews per page
20
40
Top reviews
Doris
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel’s location is fantastic! So close to Westlake and the shopping malls, all within walking distance. Room was clean and the bathroom was nice. Wished the opening hours of the pool was earlier and not 11.30am.
James
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Its not actually a five star hotel. More like a 3 star. Whilst its in a good location, thats not enough to justify it
Peggy
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is little bit old but the location and the staff are great. The room is clean and the breakfast is good too.
Martin
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff were all around very nice!
Benjamin
icon-
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Dated, room felt like a sauna, nothing like a Sofitel should be
Robin
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Absolutely a beautiful place and an amazing stay! I traveled alone from USA, couldn’t ask for more! Directly across from West Lake! Amazing staff, food, hospitality and room!
Kelly
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Spacious n convenient location. Have good transport service
Wee Hong
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Good service staff, environment, and location. One staff, Tim, provides absolutely good service to make sure we get our ride to our next destination smoothly.
Margie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice checking in experience
Fulco
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Received a room upgrade and had a nice breakfast with my kid. Next to West Lake, so can’t beat the location. Swimming pool is small but we enjoyed it anyway. Nice views from the terrace on the 6th floor overseeing the lake. Overall, a great stay.
Yuen Teng
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I like the room as they really fulfill my request on high floor and upgrade my room.
Ka Fai Joseph
icon-Leisure
Leisure
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The hotel claims to be 5 stars but the lobby, facilities and staff manner are not up to this level. 4 stars at most. Dining choices and quality are not 5 stars too. In brief, not the Sofitel standard as expected. However, the room is spacious and very close to West Lake. Traffic around the hotel is pretty congested too. Would consider other 5 stars around the Lake in next trip.
Read More
Debbie Miu Kwan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room was great and the staff was always courteous.
Celine
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very clean room, cleaning staff (
JUNGHYUN
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The facility is quite old but maintained well. The breakfast buffet and customer service were satisfied.
Thu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great location and service.
Jie
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Excellent hotel with great buffet breakfast and very friendly hotel staff
Shang-Woo
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Close to westlake.
Hany
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

.
Bradley
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Lovely hotel amazing location
Number of reviews per page
20
40