Sofitel Munich Bayerpost

Excellent hotel, great location not far at all from the main center where you find lots of shopping and restaurants. The staff are very nice would definitely stay there again.

Staff was awesome! 10/10

This staff were all super friendly and helpful and the breakfast was superb. I never saw my husband eat so much for breakfast in 43 years. He gained a much needed 5 pounds and I'm sure it was the breakfasts! But the pool is a must experience as it is like swimming in a grotto. Also loved the proximity to Central train station to easily travel for site-seeing.

Concierge very helpful with all travel questions and needs.

Clean room, staff and breakfast

The hotel lobby have a food kitchen smell and think it needs to be revisited. The room is great and location is great. Breakfast is very bad and poor selection I would not recommend it.

Not a 5 star hotel. Furniture is either chipped or stained, the hair dryer was not working, minimal vanity kits, no hangers in the wardrobe, the light in the room was poor and the room was dark, the body lotion tub was empty, breakfast and general food in the hotel was meh, coffee was horrible, room service far too expensive for the food quality, spa area is okay (the massages are one thing I’d definitely recommend). Most inconveniences were fixed with a call to the front desk and a bit of a wait, but even so it just shows a lack of attention to detail and care for customers, especially for the price paid and the stars it claims to have. Stayed at better Sofitels in the past (i.e., Sofitel in Gdansk Poland) Sadly would not recommend or return to this one.

The concierge is never available. Never on time when we are told they start. Very limited hours and support for a hotel of this stature. Also, i had them ship a package for me. That took over a month to get done. No follow up. This is the same hotel that when Covid started and I wasn’t allowed top fly into Munich Germany they refused to reimburse me. Kept my money and never offered a credit of any kind. Finally. Try and reach them. Very difficult via phone..

The hotel is essentially attached to the main train station, which is a super plus for daily travel and a bit of a minus in the evening where there are some shady characters on the street. The big minus for us was the fact that the bathroom is essentially entirely exposed to the room, with a sliding glass enclosure that does not block sound or sight. We had a superior room but barely any room around the bed so nothing gained from the supposed savings for not having physical walls for the bathroom. Hotel service is great, check in was super easy and fast. If we had to stay in Munich again, perhaps one of the other many hotels near the train station with real bathrooms a better option.

I arrived at the hotel at 12:30pm; I was told that I couldn’t get my room as it wasn’t ready until 3pm. However if I paid 120 Euro then a room was suddenly available right then. Highly questionable

Everything was as expected from a 5 star hotel

Generally very good

The room was really nice. Had a huge bathtub. The staff was friendly and very knowledgeable.

Cleaning staff was fantastic and spa facilities were wonderrul. It was nice to have coffee in room. However, for a five star resort and of course price it was missing amenities and all around charm / care. Of course it was convenient to station so that’s one of the perk but I don’t know that I’d stay again for the price. It felt more like a large Marriott

First off, the staff was super friendly and helpful, but the room missed its mark. The set up was awkward and a little run down. It could use a facelift. When the room was made up each day there was always something missing. It was either the small towels one day, or clean glasses the next, or the shower caps, you get what I mean, requiring a phone call to the desk every afternoon. It touted a heated pool/spa, which was barely staffed, the water was not very warm, the steam room was out of order, it was not worth our time. We were disappointed.

Nice

The room was very clean and quiet despite being very close to the Hauptbanhof. One can take S1 or S8 from Munich airport and you can literally walk to the hotel front in minutes. Spa facility was included in our fare. Their IsarBar makes fabulous cocktails so definitely worth it. It's walking distance to the old town, a few museums and beer gardens nearby. The only negative for me personally is that the pillows were very floppy so if you need firmer one, remember to ask the staff.

Very clean, convenient, excellent property. High recommended.

Excellent hotel. Friendly and helpful staff ant in a great location.

Clean room, great staff, great food, conveniently located.