Sofitel Munich Bayerpost

Lovely service from front of desk and everyone we came across very friendly and helpful. Room was clean and had all amenities. Spa was very nice, swimming pool was very unique not your average pool.

Good hotel, very good location in Munich. Great bar.

Beautiful rooms, excellent service, nice spa and pool, convenient to train station and subway systems. Exceptional stay!

Construction left us with no sleep

Great staff and lovely rooms but meals and parking pricey. Much cheaper to park on the street a couple of blocks down.

Not real 5 star hotel in my view - location by the train station leaves at bit to be desired.

Super.

Wonderful hotel right in the heart of Munich!

Everything is PERFECT

This hotel is badly in need of a refresh

Everything was great, lovely staff

Check in was pretty smooth. We arrived early and the room was not yet ready, but it was ready earlier than the 3 pm time. The room was clean and well organized. We got the loft suite and the sofa bed was made up for our kids right away. The room was pretty tight for space unfortunately, but it may be expected given the central location of the hotel. The AC was a bit weak and the room was often on the warm side until it was dark outside. We appreciated the two bathrooms a lot. The pool looked quite nice but we didn’t have the time to try it. Overall a pleasant stay. 😊

The hotel was a clean and smart haven in the city. Excellent position for all the transport links (less than an hour to the airport). Only 10 minutes from two major Beer Gardens! We only had breakfast at the hotel, a good fresh selection of the usual suspects with some local specialities but the staff made it! Charming and subtlety attentive. Splendid!

Lovely hotel convenient to train station. Very comfortable.

★★★☆☆ 3/5 Our stay at Sofitel Munich Bayerpost was pleasant enough, but overall somewhat disappointing given the hotel’s reputation, five-star status and premium pricing. The location adjacent to Munich Hauptbahnhof is excellent and makes exploring the city and onward rail travel very convenient. The room was clean and comfortable, but surprisingly compact, with less space than we had expected from a luxury hotel. Unfortunately, several aspects of the experience fell short. The in-room television lacked smart TV functionality and offered little programming beyond German-language channels. The fitness centre was small and inadequately equipped, with limited space and equipment. Service throughout the hotel was largely absent rather than poor—staff were polite, but there was little of the attentiveness or hospitality one expects from a Sofitel property. Food and beverage offerings were expensive and, in our experience, average in quality. There was nothing fundamentally wrong with our stay, and the hotel served as a comfortable base for our time in Munich. However, for the price paid, we expected a considerably higher standard of facilities, service and overall experience. We left feeling that the Sofitel Munich Bayerpost trades more on its reputation and location than on delivering a truly five-star experience.

beautiful place

Located near the main train station, thus not the best area, but safe and walking distance to the old town. Hotel itself is great, but the staff and management were even better, very caring and accommodative when we had a maintenance issue with the plumbing.

There was an issue with water supply which I was not made aware of at check-in. So in the middle of having a shower having arrived at the hotel after midnight, I suffered 3rd° burn when the cold water supply ran out. The check-in after midnight tinted my stay at the hotel staff member was less than helpful or enthusiastic. Appreciate it was late at night but it’s still a very tired traveller coming into a five star hotel and expected the standard to be five star. When I was asked a check out how my day was I did explain the above and got no apology or any gesture from the morning staff. I stayed at this hotel a few years back on a trip to Munich and the staff couldn’t have been more helpful at the time. I judged my experience this time against that bar.

Lovely modern hotel with good sized rooms and great staff. Great quality breakfast

Excellent hotel, great location not far at all from the main center where you find lots of shopping and restaurants. The staff are very nice would definitely stay there again.