Ciel-Luxe Hotels

Hotels
8.8
/10
Very Good
442 reviews

What Guests Say About Their Stay

Oscar

10.0
/ 10
Beautiful place to stay and delicious breakfast! Will definitely come back.

Maria

10.0
/ 10
This has been at least my fourth or fifth stay and I am satisfied every time. Location is very central, staff is always super friendly, kind and attentive.

Chavon

10.0
/ 10
I like the breakfast that was included in my stay. The staff was friendly. The room was clean and it was walkable and friendly to tourist.
In the Area
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5ta Calle Poniente No. 6, Antigua, Sacatepéquez, Guatemala, 3001

Main Facilities

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Restaurant
WiFi
Staying at Ciel-Luxe Hotels is a good choice when you are visiting Antigua Guatemala.
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What's around Ciel-Luxe Hotels

5ta Calle Poniente No. 6, Antigua, Sacatepéquez, Guatemala, 3001
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Lobby Ciel-Luxe Hotels
Lobby 2 Ciel-Luxe Hotels

Discover More About Ciel-Luxe Hotels

Location


Staying at Ciel-Luxe Hotels is a good choice when you are visiting Antigua Guatemala.

About Ciel-Luxe Hotels

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Ciel-Luxe Hotels provides a pleasant accommodation for your stay.

From business event to corporate gathering, Ciel-Luxe Hotels provides complete services and facilities that you and your colleagues need.

Ciel-Luxe Hotels is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Ciel-Luxe Hotels is the right place to stay.

All facilities in Ciel-Luxe Hotels

Entertainment Facility Ciel-Luxe Hotels
Entertainment Facility
Common Space Ciel-Luxe Hotels
Common Space
Lobby Ciel-Luxe Hotels
Lobby
Exterior Ciel-Luxe Hotels
Exterior
Others Ciel-Luxe Hotels
Others

Hotel Services

  • Wedding service
  • Luggage storage
  • Porter
  • Concierge

Things to Do

  • Romantic proposal packages
  • Garden

Transportation

  • Shopping center shuttle (surcharge)
  • Area shuttle with surcharge

Food and Drinks

  • Continental breakfast
  • Breakfast

General

  • Banquet
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Ciel-Luxe Hotels

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - 23:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ciel-Luxe Hotels
20
Number of floors in Ciel-Luxe Hotels
1
Another facilities in Ciel-Luxe Hotels
Wedding service, Luggage storage, Porter, Concierge, Romantic proposal packages

Frequently asked question in Ciel-Luxe Hotels

What are available facilities at Ciel-Luxe Hotels?
There are top facilites at Ciel-Luxe Hotels such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ciel-Luxe Hotels?
The standard check-in time at Ciel-Luxe Hotels is starting from 15:00 - 23:30 while the latest check-out time is at Before 11:00
Does Ciel-Luxe Hotels provide breakfast?
Yes, Ciel-Luxe Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ciel-Luxe Hotels?
Ciel-Luxe Hotels is a 3.5-star hotel.
How many floors does Ciel-Luxe Hotels have?
Ciel-Luxe Hotels has 1 floors.
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More Reviews from Other Guests in Ciel-Luxe Hotels

8.8
Very Good
From 442 reviews
Cleanliness

9.4

Room Comfort

8.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Ciel-Luxe Hotels

Number of reviews per page
20
40
Top reviews
Oscar
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful place to stay and delicious breakfast! Will definitely come back.
Maria
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This has been at least my fourth or fifth stay and I am satisfied every time. Location is very central, staff is always super friendly, kind and attentive.
Chavon
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I like the breakfast that was included in my stay. The staff was friendly. The room was clean and it was walkable and friendly to tourist.
Eduardo
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No I have to pay a taxi 75$ To aeroport in Guatemala City
Crystal
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms clean, close to everything, staff is amazing friendly and helpful, great location.. I would recommend this hotel 10/10 . Food is amazing as well!
Serina
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice space! Clean and easy to access
Cindia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Gorgeous room, spacious, beautiful hotel, amazing staff, great service
ronald
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Loved location and staff (very kind and helpful). Room a bit small, no closet or enough room for both suitcases.
Nahom
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room with unique layout, pleanty of nearby shops. The friendliest staff and a great breakfast included in my price. The plants and flowers were amazing to see in the hallways and gardens.
Onica
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excelente atención de todo el personal.
Romilio
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This location was nicely furnished and looking very elegant fitting the theme of Antigua very accurately very elegant and lively
Qin
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location is superb! You can walk everywhere. The hotel courtyard is very nicely decorated. Perfect to sit around and drink coffee. What stood out for me was how helpful and pleasant the staff members were. They always smiled and greeted me by name. Always helped me whenever I had a question or needed some guidance. Definitely recommend.
Read More
David
icon-Family
Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Ciel-Luxe cancelled our reservation two hours prior to our departure for Guatemala. No more to comment upon. First time I’ve ever experienced this.
Julissana
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was very courteous, kind, and accommodating. The restaurant, specifically waiter Orlando was beyond amazing. I strongly recommend this place; very intimate, with its own unique design/history.
Francisco
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It’s a beautiful place, however upon arrival we were assigned a different room than originally requested without air conditioning. They did move us to the original room we requested. Very nice room however very noisy due to traffic and pedestrian noise. Bring ear plugs and an eye mask. The room should be more insulated. Great location, food, and staff.
Read More
Edward
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff was amazing and the room was clean.
Babu
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

St
Kaushal
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly and accomadating staff
Lovedy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This was a friendly, classic Guatemalan hotel. My room was fine but needed more outlets and while baths were ok, they need to be renovated. The staff was lovely and helpful. Great rooftop dining and music. With a few upgrades this could be a 4 star hotel!
Julio
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I haven’t even had the chance to stay I’m not sure what happened but the rooms where over sold, I had a call from the hotel saying that didn’t have any rooms available for me and my family there were trying to find rooms in another hotels close by By 6 pm they didn’t find any available in the whole town The only option is call expedia and see if I can get a chance… well … calling expedia was terrible and almost impossible been in a different country and been on a plane trying to message in the app dealing with a computer, since my check in was already pass it was nothing to do I hope it will be easier to communicate with expedia The hotel find me a Airbnb for my days It was not what I was paying and expected but I had rooms So yes it was not as smooth as expected
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Ciel-Luxe Hotels

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 442 reviews
Cleanliness

9.4

Room Comfort

8.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ciel-Luxe Hotels

Number of reviews per page
20
40
Top reviews
Oscar
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful place to stay and delicious breakfast! Will definitely come back.
Maria
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This has been at least my fourth or fifth stay and I am satisfied every time. Location is very central, staff is always super friendly, kind and attentive.
Chavon
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I like the breakfast that was included in my stay. The staff was friendly. The room was clean and it was walkable and friendly to tourist.
Eduardo
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No I have to pay a taxi 75$ To aeroport in Guatemala City
Crystal
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms clean, close to everything, staff is amazing friendly and helpful, great location.. I would recommend this hotel 10/10 . Food is amazing as well!
Serina
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice space! Clean and easy to access
Cindia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Gorgeous room, spacious, beautiful hotel, amazing staff, great service
ronald
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Loved location and staff (very kind and helpful). Room a bit small, no closet or enough room for both suitcases.
Nahom
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room with unique layout, pleanty of nearby shops. The friendliest staff and a great breakfast included in my price. The plants and flowers were amazing to see in the hallways and gardens.
Onica
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excelente atención de todo el personal.
Romilio
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This location was nicely furnished and looking very elegant fitting the theme of Antigua very accurately very elegant and lively
Qin
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location is superb! You can walk everywhere. The hotel courtyard is very nicely decorated. Perfect to sit around and drink coffee. What stood out for me was how helpful and pleasant the staff members were. They always smiled and greeted me by name. Always helped me whenever I had a question or needed some guidance. Definitely recommend.
Read More
David
icon-Family
Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Ciel-Luxe cancelled our reservation two hours prior to our departure for Guatemala. No more to comment upon. First time I’ve ever experienced this.
Julissana
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was very courteous, kind, and accommodating. The restaurant, specifically waiter Orlando was beyond amazing. I strongly recommend this place; very intimate, with its own unique design/history.
Francisco
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It’s a beautiful place, however upon arrival we were assigned a different room than originally requested without air conditioning. They did move us to the original room we requested. Very nice room however very noisy due to traffic and pedestrian noise. Bring ear plugs and an eye mask. The room should be more insulated. Great location, food, and staff.
Read More
Edward
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The staff was amazing and the room was clean.
Babu
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

St
Kaushal
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly and accomadating staff
Lovedy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This was a friendly, classic Guatemalan hotel. My room was fine but needed more outlets and while baths were ok, they need to be renovated. The staff was lovely and helpful. Great rooftop dining and music. With a few upgrades this could be a 4 star hotel!
Julio
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I haven’t even had the chance to stay I’m not sure what happened but the rooms where over sold, I had a call from the hotel saying that didn’t have any rooms available for me and my family there were trying to find rooms in another hotels close by By 6 pm they didn’t find any available in the whole town The only option is call expedia and see if I can get a chance… well … calling expedia was terrible and almost impossible been in a different country and been on a plane trying to message in the app dealing with a computer, since my check in was already pass it was nothing to do I hope it will be easier to communicate with expedia The hotel find me a Airbnb for my days It was not what I was paying and expected but I had rooms So yes it was not as smooth as expected
Read More
Number of reviews per page
20
40