How many rooms are available at Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya has 96 rooms in total.

Does Bekizaar Hotel Surabaya provide parking?

Yes, Bekizaar Hotel Surabaya provides parking. Please confirm details directly with the hotel.

Does Bekizaar Hotel Surabaya provide early check-in?

Yes, early check-in is available at Bekizaar Hotel Surabaya, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Bekizaar Hotel Surabaya

Name: Bekizaar Hotel Surabaya
Address: Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jl. Basuki Rahmad No. 15, Jawa Timur, 60271, Indonesia
Rating: 8.4

Hotels

Preferred Partner

8.4

/10

Very Good

9,037 reviews

What Guests Say About Their Stay

Distance To City Center (474)

Staff Friendliness (428)

Accessibility (371)

Bedroom (361)

Verified Traveler

9.4

/ 10

The hotel is very strategically located in front of Tunjungan Plaza and close to everything. The rooms are clean and reasonably priced. There's a cafe in front, which is really nice to sit around. I forgot to take a photo, and if I ever go back to Surabaya, I'd definitely stay at this hotel. The staff are also friendly, including the security guards, who are friendly and helpful.

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FRANCISCA A.

9.4

/ 10

If you want to be close to the mall, I recommend staying at this hotel. It's very pleasant and comfortable. The staff is very friendly and helpful.

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S***i

10.0

/ 10

Friendly staff, excellent service, very affordable prices, close to mall access, delicious food with quite a variety, always stay here when in Surabaya.

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Anto

9.7

/ 10

A place to stay in the city center, across from TP, and close to everything. Everything was great, from the service to the cleanliness of the rooms to the comfort.

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s***i

10.0

/ 10

The hotel is comfortable, clean, and the staff are friendly. It's just a short walk across the street from Tunjungan Plaza. I always stay here when I'm in Surabaya.

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In the Area

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Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Bekizaar Hotel Surabaya

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What's around Bekizaar Hotel Surabaya

Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

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Discover More About Bekizaar Hotel Surabaya

Location

Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng.

About Bekizaar Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Bekizaar Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Bekizaar Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Bekizaar Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bekizaar Hotel Surabaya, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bekizaar Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bekizaar Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bekizaar Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Bekizaar Hotel Surabaya is the right place to stay.

All facilities in Bekizaar Hotel Surabaya

Bar, Cafe and Lounge

Functional Hall

Lobby

Accommodation Services

Exterior

Public Facilities

Parking
Coffee/tea in lobby
Early check-in
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Set menu dinner
Set menu lunch

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Business Facilities

Business center
Computer station
Meeting facilities
Photocopier
Projector

General

AC
Non-smoking room
Smoking area

Transportation

Car rental
Valet parking

Accessibilty

Accessibility equipment
Accessible parking

Nearby Facilities

Gift shop
Shops

Things to Do

Barbecue
Massage

Connectivity

LAN Internet
Free WiFi

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Bekizaar Hotel Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Bekizaar Hotel Surabaya	96
Number of floors in Bekizaar Hotel Surabaya	8
Another facilities in Bekizaar Hotel Surabaya	Coffee/tea in lobby, Early check-in, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Bekizaar Hotel Surabaya

What are available facilities at Bekizaar Hotel Surabaya?

There are top facilites at Bekizaar Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Bekizaar Hotel Surabaya?

The standard check-in time at Bekizaar Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Bekizaar Hotel Surabaya provide breakfast?

Yes, Bekizaar Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Bekizaar Hotel Surabaya?

Bekizaar Hotel Surabaya is a 3.0-star hotel.

How many floors does Bekizaar Hotel Surabaya have?

Bekizaar Hotel Surabaya has 8 floors.

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More Reviews from Other Guests in Bekizaar Hotel Surabaya

Overall Ratings & Reviews Bekizaar Hotel Surabaya

Traveloka (8,997)

Other sources (40)

8.5

Very Good

From 8,997 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.9

Service and Facilites

8.5

People often mention about Bekizaar Hotel Surabaya

All

Distance to City Center (303)

Staff Friendliness (277)

Bedroom (249)

Accessibility (245)

Ambiance (242)

Bathroom (230)

Surroundings (224)

Hotel Area (223)

Check-in/out Time (177)

Taste (169)

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Traveler Reviews Bekizaar Hotel Surabaya

Number of reviews per page

Customer reviews

E***a

Staycation

9.1

/10

Reviewed 4 day(s) ago

Very close to Tunjungan Plaza

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Verified Traveler

9.4

/10

Reviewed 1 week(s) ago

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Accommodation's Reply

03 Jun 2026

Dear Mr. G*t, Thank you very much for your review and trust. We are delighted that you were impressed with the excellent location of Bekisar Hotel Surabaya, close to Tunjungan Plaza and various attractions in the city center. We are also pleased to hear that the cleanliness of the room, the atmosphere of the reception area, and the friendliness and helpfulness of all staff, including the security team, made your stay a memorable experience. Your positive feedback encourages us to continue striving to provide the best service. We hope to welcome you back again when you visit Surabaya. Sincerely, Sainul Afandi, General Manager

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Verified Traveler

Business

10.0

/10

Reviewed 1 week(s) ago

Strategically located near TP Mall, the food is varied and caters to Indonesian tastes. Our family's favorite hotel.

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Accommodation's Reply

03 Jun 2026

Dear Valued Guest, Thank you for your review and trust. We are delighted to hear that you enjoyed our hotel's excellent location near Tunjungan Plaza, as well as our diverse breakfast menu that caters to Indonesian tastes. It is a great honor for us that our hotel was your family's favorite and motivates us to continue providing the best service. We hope to welcome you and your family back to Bekisar Hotel Surabaya again. Sincerely, Zainul Afandi, General Manager

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N***i

Leisure

10.0

/10

Reviewed 2 week(s) ago

Clean rooms, close to the mall, and friendly service.

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Accommodation's Reply

03 Jun 2026

Dear Mr./Ms. N*i, Thank you very much for your review. We are delighted to hear that you were impressed with the cleanliness of the room, the hotel's location near the shopping mall, and the friendly service from our team. Your satisfaction motivates us to continue providing the best possible guest experience. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, Sainul Affandi, General Manager

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Cendra w.

Staycation

7.0

/10

Reviewed 2 week(s) ago

The staff was friendly. However, I happened to get a smoking room. The room was quite clean. Unfortunately, the air conditioning wasn't cooling, and there was a constant dripping sound. Not to mention the annoying noise from the room next door (a group of girls) that was still giggling until 2 a.m., like the sound of chairs shifting.

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Accommodation's Reply

03 Jun 2026

Dear Ms. Sendra W., Thank you for your review of Bekisar Hotel Surabaya. We are pleased to hear that you were satisfied with the cleanliness of your room and the friendliness of our staff. However, we apologize for the inconvenience you experienced regarding the air conditioning not being cool enough, the dripping noise from the AC unit, and the noise from the adjacent room which reduced the quality of your rest. This feedback is very valuable to us, and we will immediately contact the relevant team to investigate and improve our services for the comfort of all our guests. We hope to welcome you back to Bekisar Hotel Surabaya for a better stay experience in the future. Sincerely, Sainul Affandi, General Manager

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B***y

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is friendly. I will definitely come back again.

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Accommodation's Reply

21 May 2026

Dear Mr./Ms. B*y, Thank you for your review of Bekisar Hotel Surabaya. We are delighted to hear that the friendliness of our staff left a positive impression on you during your stay. Knowing that you wish to return is a pleasure and motivates us to continue striving for the best service. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, Zainul Afandi (General Manager)

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n***a

Transit

6.9

/10

Reviewed 3 week(s) ago

Going up to the 3rd floor and entering the room, the smell of cigarettes was very strong.

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Accommodation's Reply

21 May 2026

Dear Valued Guest, Thank you for your review of Bekisar Hotel Surabaya. We apologize for any inconvenience you may have experienced during your stay. Your review will help us improve our services in the future. We hope you will return to stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)

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v***a

8.8

/10

Reviewed 3 week(s) ago

The location is very strategic, the staff is friendly and helpful, the rooms are clean and the space is sufficient. On the first floor, noise can still be heard from outside the room, the room next door, and from outside the hotel. Better soundproofing would be a plus!

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Accommodation's Reply

21 May 2026

Dear Guest, Thank you very much for staying at Hotel Bekizar (Surabaya). We are delighted to hear that you were satisfied with the hotel's convenient location, clean and tidy rooms, and warm and attentive service. We also appreciate your feedback regarding the noise from the first-floor rooms. We take this issue very seriously and will strive to improve our services to ensure a more comfortable stay for our guests in the future. We look forward to welcoming you back to Hotel Bekizar (Surabaya). Thank you again. General Manager Zainur Apandi

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D***a

10.0

/10

Reviewed 3 week(s) ago

The staff service is very friendly, even willing to help drive me when I'm sick, cool.

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Accommodation's Reply

21 May 2026

Dear Mr./Ms. D*a, Thank you for your review of Bekisar Hotel Surabaya. We are very pleased to hear that the friendliness and warm hospitality of our staff made your stay comfortable, especially while you were feeling unwell. Providing the best care and service to our guests is always our top priority. We wish you good health and we hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, Zainul Afandi (General Manager)

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V***a

Staycation

9.4

/10

Reviewed 3 week(s) ago

The room was clean, comfortable, the AC was cool, the staff was friendly, and most importantly, it was very close to the resort. I'd probably come back here again on my next vacation.

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Accommodation's Reply

21 May 2026

Dear Mr./Ms. V*a, Thank you for your review of Bekisar Hotel Surabaya. We are delighted to hear that your clean and comfortable rooms, cool air conditioning, and friendly staff provided you with a pleasant stay. The hotel's location near Tunjungan Plaza was also very convenient for our guests. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, Sainul Affandi (General Manager)

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F***r

Leisure

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly.. Very helpful during the check-in and check-out process.. This is the second time I have stayed here.. Very comfortable.

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Accommodation's Reply

18 May 2026

Dear Mr./Ms. F*r, Thank you for your review and for your continued trust in choosing Begisar Hotel Surabaya for your stay. We are delighted to hear that you felt comfortable throughout your stay and were satisfied with the friendliness and assistance of our staff, especially during the check-in and check-out process. We look forward to welcoming you back again for an even more memorable stay. Sincerely, Zainul Afandi (General Manager)

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M***a

10.0

/10

Reviewed 4 week(s) ago

Highly recommended for those of you who are looking for the best accommodation in the city of Surabaya.

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Accommodation's Reply

18 May 2026

Dear Ms./Mrs. M*a, Thank you for your feedback and positive review. We are delighted that you enjoyed your stay. We hope that Bekisar Hotel Surabaya will always be your best choice when visiting Surabaya. We look forward to welcoming you back again. Sincerely, Zainul Afandi (General Manager)

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J***s

10.0

/10

Reviewed 4 week(s) ago

The service is great, the rooms are clean and comfortable, the food is delicious

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Accommodation's Reply

18 May 2026

Dear Mr./Ms. J*s, Thank you for your positive review and rating. We are delighted to hear that you were satisfied with the service, cleanliness and comfort of the room, and the food we served. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, Sainul Affandi (General Manager)

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G***a

Leisure

8.5

/10

Reviewed 4 week(s) ago

The rooms are nice and quite comfortable, right in front of Tunjungan Plaza. There's a food stall and live music every Saturday night.

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Accommodation's Reply

18 May 2026

Dear Mr. G*a, Thank you for your review and positive rating. We are delighted to hear that you felt comfortable during your stay and enjoyed the hotel's location opposite Tunjungan Plaza. We are also pleased to hear that you enjoyed the Angkarinkan atmosphere and live music on Saturday nights. We hope to welcome you back to Bekisar Hotel Surabaya again. Sincerely, Zainul Afandi (General Manager)

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Verified Traveler

Leisure

10.0

/10

Reviewed 4 week(s) ago

Always stay here when on holiday in Surabaya

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Accommodation's Reply

18 May 2026

Dear Valued Guest, Thank you for your continued trust in Bekisar Hotel Surabaya. Every time you visit Surabaya, we are delighted that you have chosen us as your accommodation. We hope to welcome you back again and wish you a pleasant stay. Sincerely, Sa'inul Affandi (General Manager)

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Rininta P.

Staycation

10.0

/10

Reviewed 5 week(s) ago

It's fun, the staff are friendly, and the rooms are clean. Hopefully, it will continue to grow.

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Accommodation's Reply

07 May 2026

Dear Ms. Rininta P., Thank you for your review of Bekisar Hotel Surabaya. Your review will help us improve the hotel in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Sainul Affandi (General Manager)

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L***l

10.0

/10

Reviewed 5 week(s) ago

Very very comfortable and the staff are friendly

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1 people find it helpful

Accommodation's Reply

07 May 2026

Dear Mr./Ms. L*l, Thank you for your review of Begisar Hotel Surabaya. Your feedback will help us improve our services in the future. We hope you will return to stay at our hotel again, and we are committed to providing you with the best service. Sincerely, Sainul Affandi (General Manager)

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N***a

9.0

/10

Reviewed 5 week(s) ago

The room's AC still makes noise, so it's a bit annoying, and the water is a bit yellow.

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Accommodation's Reply

07 May 2026

Dear Mr./Ms. N*a, Thank you for your review of Bekisar Hotel Surabaya. We apologize for any inconvenience you may have experienced during your stay. Your review will help us improve our services in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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M***a

10.0

/10

Reviewed 5 week(s) ago

Very enjoyable, and recommend to stay here

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Accommodation's Reply

07 May 2026

Dear Ms. M*ai, Thank you for your review of Bekizaar Surabaya Hotel. Your review will help us improve the hotel in the future. We hope you will stay with us again, and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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Verified Traveler

Business

9.4

/10

Reviewed 5 week(s) ago

Our favorite hotel if we want to go to Surabaya, strategic because it is in front of Tunjungan Plaza

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Accommodation's Reply

07 May 2026

Dear Mr./Mrs. G*t, Thank you for your review of Begisar Hotel Surabaya. Your review will help us improve in the future. We hope you will stay with us again and we will certainly provide you with the best service. Sincerely, Zainul Afandi (General Manager)

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.