How many rooms are available at CLARO Makassar?

CLARO Makassar has 590 rooms in total.

Does CLARO Makassar provide parking?

Yes, CLARO Makassar provides parking. Please confirm details directly with the hotel.

Does CLARO Makassar have a swimming pool?

Yes, a swimming pool is available at CLARO Makassar.

Does CLARO Makassar provide airport transfer?

Yes, CLARO Makassar provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about CLARO Makassar?

CLARO Makassar is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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CLARO Makassar

Name: CLARO Makassar
Address: Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222, Jalan AP Pettarani No. 3, Sulawesi Selatan, 90222, Indonesia
Rating: 8.5

Hotels

8.5

/10

Very Good

14,461 reviews

What Guests Say About Their Stay

Bedroom (444)

Staff Friendliness (419)

Room Space (408)

Distance To City Center (405)

Verified Traveler

10.0

/ 10

The room was spacious, clean, and comfortable with a soft king-size bed. Breakfast was varied and delicious. The staff was friendly and prompt, and the hotel's location was excellent. Overall, it was a pleasant stay and recommended for both staycations and business trips.

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Frandi D.

8.5

/ 10

My stay here last week was perfectly fine. The hotel delivered exactly what you would expect. The room was comfortable and clean, service was professional, and the breakfast was standard. It's a solid choice that ticks all the boxes for a 4-star hotel. No complaints!

y***a

9.1

/ 10

My first time in Makassar, I stayed here. Since arriving, the security guard was friendly, the bellboy quickly carried my luggage and escorted me to my room, check-in was fast, I got a room near the elevator as requested, the room was spacious, cool, clean, the mattress was soft, the sheets were soft, and there was a refrigerator. I stayed here for 3 days, they asked for cleaning and changing the sheets every day, and they really did. I didn't try the food, but my friend who also stayed here said the in-room dining was delicious. Recommended 👍

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Surya D. F. S.

10.0

/ 10

Claro is one of the best hotels in Makassar. Its central location and easy access to everything make it a great choice. Furthermore, we chose Claro for this staycation because our youngest child wanted to play in the pool, and Claro is a great place for a comfortable swimming pool for children.

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Muhammad A.

10.0

/ 10

The staff, especially the security guards, were very friendly. As a wheelchair user, I was well-served right up to my room, and the breakfast was delicious and varied.

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In the Area

See Map

Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at CLARO Makassar is a good choice when you are visiting Pettarani. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around CLARO Makassar

Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222

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Discover More About CLARO Makassar

Location

Staying at CLARO Makassar is a good choice when you are visiting Pettarani.

About CLARO Makassar

Whether you are planning an event or other special occasions, CLARO Makassar is a great choice for you with a large and well-equipped function room to suit your requirements.

CLARO Makassar is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, CLARO Makassar provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at CLARO Makassar, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at CLARO Makassar is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from CLARO Makassar exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

CLARO Makassar is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at CLARO Makassar.

All facilities in CLARO Makassar

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast served to the table
Breakfast (surcharge)
Dining area
Fullboard with non-alcoholic drinks
Gala dinner
Halfboard with non-alcoholic drinks
Nightclub
Poolside bar
Pub
Set menu dinner
Set menu lunch
Show cooking restaurant
Snacks
Snack bar
Vegetarian meal
Winery

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper
Wedding service

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area

Things to Do

Entertainment for adults
Fitness center
Garden
Hot tub
Massage
Outdoor pool
Sauna
Spa

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Photocopier
Projector

Transportation

Airport transfer
Car rental
Secure parking
Valet parking
Valet parking (surcharge)

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Shops

Sports and Recreations

Billiard
Fitness center

Connectivity

LAN Internet
Free WiFi

Accessibilty

Wheelchair accessible

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in CLARO Makassar

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at CLARO Makassar	590
Number of floors in CLARO Makassar	17
Another facilities in CLARO Makassar	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in CLARO Makassar

What are available facilities at CLARO Makassar?

There are top facilites at CLARO Makassar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at CLARO Makassar?

The standard check-in time at CLARO Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00

Does CLARO Makassar provide breakfast?

Yes, CLARO Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of CLARO Makassar?

CLARO Makassar is a 4.0-star hotel.

How many floors does CLARO Makassar have?

CLARO Makassar has 17 floors.

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More Reviews from Other Guests in CLARO Makassar

Overall Ratings & Reviews CLARO Makassar

Traveloka (14,409)

Other sources (52)

8.6

Very Good

From 14,409 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Makassar

All

Bedroom (256)

Staff Friendliness (242)

Room Space (227)

Distance to City Center (226)

Accessibility (221)

Ambiance (217)

Bathroom (208)

Hotel Area (207)

Variety (204)

Taste (200)

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Traveler Reviews CLARO Makassar

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Customer reviews

Verified Traveler

10.0

/10

Reviewed 22 hour(s) ago

Safe, comfortable, fun, and the service is very friendly.

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Dian A.

Business

8.2

/10

Reviewed 2 day(s) ago

The view from the room is delightful, directly overlooking the pool. Hopefully, things will improve in the future, and cleanliness will be more taken care of.

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Dian A.

Business

8.5

/10

Reviewed 2 day(s) ago

Maybe the bathroom door needs more attention because it can't be closed tightly.

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Rachmawaty

Business

8.8

/10

Reviewed 2 day(s) ago

The room I stayed in for 8 nights was nice and clean. Unfortunately, the water heater didn't work, which is perfect for staying in the rainy season. It rained for 8 days and the hot water didn't work. The rest of the food, breakfast and Carita restaurant were delicious although a bit pricey.

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the m. m.

Staycation

10.0

/10

Reviewed 2 day(s) ago

Very impressive, the promotion is great, the food is also great

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Habib S. A.

10.0

/10

Reviewed 3 day(s) ago

I highly recommend Hotel Claro Makassar. It's amazing.

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M***e

9.1

/10

Reviewed 4 day(s) ago

Thank you for providing good and friendly service.

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H***b

10.0

/10

Reviewed 4 day(s) ago

It was a great pleasure to stay at this Claro hotel, it made me feel comfortable.

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s***i

7.3

/10

Reviewed 5 day(s) ago

Top deh .. you're there again .....

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Muhammad

Business

9.7

/10

Reviewed 1 week(s) ago

I like it here, the room is spacious in tower B

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Eva h.

Staycation

9.1

/10

Reviewed 1 week(s) ago

Fun to bring the family

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Nengsi

Staycation

9.4

/10

Reviewed 1 week(s) ago

Absolutely stellar. The rooms are spacious, comfortable, clean, and well-maintained.

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Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

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Accommodation's Reply

13 Feb 2026

Thank you for your comprehensive and positive Traveloka review. We are delighted to hear that you enjoyed the comfort of the rooms, the quality of the beds, the variety of breakfast options, the service of the staff, and the excellent location of Claro Makassar. Your compliments encourage us to strive to maintain the highest standards of service, whether for leisure or business travel. We look forward to welcoming you again. Sincerely, Angkiat Sinaga, General Manager

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nur h.

10.0

/10

Reviewed 1 week(s) ago

The reception staff are very friendly 🫶😍

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1 people find it helpful

Accommodation's Reply

13 Feb 2026

Thank you for this wonderful review. We are delighted to hear that the friendliness of our reception staff has left a positive impression on you. We will pass on your compliments to the team to inspire them to continue providing the best service. We hope to welcome you back to Claro Hotel Makassar again. Sincerely, Angkiat Sinaga, General Manager

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C***k

Business

8.5

/10

Reviewed 2 week(s) ago

Clean rooms, friendly hotel staff, varied food.

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Verified Traveler

Business

8.5

/10

Reviewed 2 week(s) ago

Okay. All the food is delicious. Good service. Close to the city center. The card room sometimes doesn't work.

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Accommodation's Reply

13 Feb 2026

Dear Valued Guest, Thank you for your review on Traveloka. We are delighted to hear that you were impressed with the food, service, and excellent location of Claro Hotel Makassar. We apologize for the inconvenience caused by the occasional malfunction of your room voucher. Your feedback is invaluable and has been forwarded to the relevant team to further improve and enhance our services. We hope to welcome you back for your next stay for an even better experience. Sincerely, Angkiat Sinaga, General Manager

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Y***S

10.0

/10

Reviewed 3 week(s) ago

Ample parking and guaranteed security

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Accommodation's Reply

13 Feb 2026

Thank you for your positive review. We are delighted to hear that our spacious parking facilities and security system contributed to a comfortable stay. We hope to welcome you back to Claro Hotel Makassar again. Sincerely, Angkiat Sinaga, General Manager

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Aul

9.4

/10

Reviewed 3 week(s) ago

Always a pleasure to stay at Claro

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Accommodation's Reply

13 Feb 2026

Thank you so much for your valuable review on Traveloka, Aul. We are delighted to hear that you had a wonderful time at Klarawanga Hotel. Your compliments encourage our team to continue striving to provide the best service. We hope to welcome you back again soon. Thank you. General Manager, Anguiat Sinaga

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N***l

Staycation

10.0

/10

Reviewed 3 week(s) ago

I stayed during my birthday, and they gave me a complimentary birthday cake! So greatful definitely will be back!

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Accommodation's Reply

13 Feb 2026

Dear Valued Guest, Thank you for sharing your wonderful experience in Traveloka. We are delighted to know that you celebrated your birthday with us and enjoyed the complimentary birthday cake. It is always our pleasure to create special moments for our guests. We truly appreciate your kind words and look forward to welcoming you back to CLARO Makassar soon. Warm regards, Anggiat Sinaga General Manager

A***o

Business

9.4

/10

Reviewed 3 week(s) ago

Overall good and satisfied ………

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Accommodation's Reply

13 Feb 2026

Dear Valued Guest, Thank you for your positive review of Traveloka. We are delighted to hear that you enjoyed your stay at Claro Makassar. Your compliments encourage our team to continue striving to provide the best service. We hope to welcome you again in the future. Sincerely, Angkiat Sinaga, General Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.