How many rooms are available at Goldvitel Hotel Surabaya?

Goldvitel Hotel Surabaya has 104 rooms in total.

Does Goldvitel Hotel Surabaya provide parking?

Yes, Goldvitel Hotel Surabaya provides parking. Please confirm details directly with the hotel.

Does Goldvitel Hotel Surabaya have a swimming pool?

Yes, a swimming pool is available at Goldvitel Hotel Surabaya.

Does Goldvitel Hotel Surabaya provide late check-out?

Yes, late check-out is available at Goldvitel Hotel Surabaya, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Goldvitel Hotel Surabaya?

Goldvitel Hotel Surabaya is well-known for its Location, Service and Facilites, Meal, as reviewed by verified Traveloka guests.

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Goldvitel Hotel Surabaya

Name: Goldvitel Hotel Surabaya
Address: Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261, Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Jawa Timur, 60261, Indonesia
Rating: 8.6

Hotels

Preferred Partner Plus

All-star Accommodation

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8.6

/10

Very Good

2,097 reviews

What Guests Say About Their Stay

Uly R. S.

10.0

/ 10

There's a club, a rooftop bar, and VIP karaoke. The rooms are clean and comfortable. The location is strategic. A gym and swimming pool are also available. The breakfast menu is comprehensive and delicious. There's a wide selection of food and desserts.

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V***i

9.4

/ 10

Such a beautiful trip with family in Goldvitel Hotel. Highly recommended for the next trip in Surabaya. Keep up and thank you!

J***y

10.0

/ 10

Friendly and detailed service when explaining, comfortable room, breakfast taste just right for my palate and my family's.

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F***a

10.0

/ 10

Excellent and friendly service. Thank you for celebrating my birthday and providing me with a birthday cake. It was truly memorable! ⭐⭐⭐⭐⭐ 🎂✨💕

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PT Carbay S. I.

10.0

/ 10

The rooms are clean, comfortable, and well-appointed. The beds are comfortable, the air conditioning works well, and the in-room amenities are complete enough to meet your needs during your stay. The hotel grounds are also well-maintained.

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In the Area

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Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Goldvitel Hotel Surabaya is a hotel is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Goldvitel Hotel Surabaya

Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261

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Discover More About Goldvitel Hotel Surabaya

Location

Goldvitel Hotel Surabaya is a hotel is located at Genteng.

About Goldvitel Hotel Surabaya

Goldvitel Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Goldvitel Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Goldvitel Hotel Surabaya.

Goldvitel Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Goldvitel Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Goldvitel Hotel Surabaya provides a pleasant accommodation for your stay.

From business event to corporate gathering, Goldvitel Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Goldvitel Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Goldvitel Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Goldvitel Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Goldvitel Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Goldvitel Hotel Surabaya.

All facilities in Goldvitel Hotel Surabaya

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Bellhop
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Late check-out
Laundry service
Luggage storage
Medical service
Multilingual staff
Wedding service

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Things to Do

Fitness center
Karaoke
Massage
Outdoor pool
Sauna
Spa

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Shops
Supermarket

Transportation

Area shuttle with surcharge
Bicycle rental
Shopping center shuttle
Valet parking

Food and Drinks

Bar
Buffet breakfast
Cafe
Pub

General

AC
Non-smoking room
Swimming pool

Shuttle Service

Airport transfer (surcharge)
Cruise shuttle (surcharge)
Ferry terminal shuttle (surcharge)

Business Facilities

Conference room
Meeting facilities

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Goldvitel Hotel Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Goldvitel Hotel Surabaya	104
Number of floors in Goldvitel Hotel Surabaya	20
Another facilities in Goldvitel Hotel Surabaya	Bellhop, Concierge, Doorman, Express check-in, Express check-out

Frequently asked question in Goldvitel Hotel Surabaya

What are available facilities at Goldvitel Hotel Surabaya?

There are top facilites at Goldvitel Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Goldvitel Hotel Surabaya?

The standard check-in time at Goldvitel Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Goldvitel Hotel Surabaya provide breakfast?

Yes, Goldvitel Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Goldvitel Hotel Surabaya?

Goldvitel Hotel Surabaya is a 4.0-star hotel.

How many floors does Goldvitel Hotel Surabaya have?

Goldvitel Hotel Surabaya has 20 floors.

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More Reviews from Other Guests in Goldvitel Hotel Surabaya

Overall Ratings & Reviews Goldvitel Hotel Surabaya

Traveloka (2,097)

8.6

Very Good

From 2,097 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.3

Meal

8.4

Location

8.9

Service and Facilites

8.5

People often mention about Goldvitel Hotel Surabaya

All

Distance to City Center (248)

Staff Friendliness (209)

Ambiance (209)

Bedroom (206)

Bathroom (176)

Accessibility (166)

Hotel Area (156)

Room Space (152)

Surroundings (140)

Variety (135)

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Traveler Reviews Goldvitel Hotel Surabaya

Number of reviews per page

Customer reviews

Uly R. S.

Business

10.0

/10

Reviewed 3 hour(s) ago

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Satifah

10.0

/10

Reviewed 3 day(s) ago

Good service and okay room.

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Accommodation's Reply

02 Sep 2026

Dear Ms./Mrs. Satifah, Sincerely, Goldvitel Surabaya Hotel. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Surabaya Hotel. Your positive experience during your stay, with its excellent service, comfortable dining options, and suitable rooms, encourages us to maintain the quality of our accommodations and services. We sincerely hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Surabaya Hotel. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Surabaya Hotel

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V***i

9.4

/10

Reviewed 4 day(s) ago

Such a beautiful trip with family in Goldvitel Hotel. Highly recommended for the next trip in Surabaya. Keep up and thank you!

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H***u

8.5

/10

Reviewed 5 day(s) ago

Overall okay, need to be improved further.

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Accommodation's Reply

31 Aug 2026

Dear Mr./Mrs. Hu, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including your excellent rating for Goldvitel Hotel Surabaya. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Usaha b. J. a. 1.

Leisure

10.0

/10

Reviewed 1 week(s) ago

Not ready when entering the room, waited more than 30 minutes.

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1 people find it helpful

Accommodation's Reply

29 Aug 2026

Dear Mr./Ms. Business B.J.A., 1. Sincerely yours, from Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya an excellent rating. Your family's experience during your stay at Goldvitel Hotel Surabaya reinforces our commitment to maintaining the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Z***n

Business

8.5

/10

Reviewed 2 week(s) ago

The 5th, 6th, and 7th floors are for nighttime entertainment, and the noise is so loud that it reaches the rooms. Don't buy the promotional rates, as the rooms are extremely small.

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1 people find it helpful

Accommodation's Reply

28 Aug 2026

Dear Mr. Z*n, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya an excellent rating. Your experience and your family at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit our hotel again. We look forward to your return. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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D***d

10.0

/10

Reviewed 2 week(s) ago

It's really fun to have a holiday in Surabaya with accommodation close to the city.

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Accommodation's Reply

28 Aug 2026

Dear Mr./Ms./Mrs. D*D, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience and the excellent rating you gave Goldvitel Hotel Surabaya during your stay. Your impressive vacation photos in Surabaya, with convenient city access, and your experience with your family at Goldvitel Hotel Surabaya encourage us to maintain the quality of our accommodations and services. We sincerely hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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A***s

Leisure

10.0

/10

Reviewed 2 week(s) ago

Quite satisfying for a family vacation.

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3 people find it helpful

Accommodation's Reply

22 Aug 2026

Dear Mr./Ms. A*s, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your memorable family vacation experience motivates us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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J***y

Business

10.0

/10

Reviewed 2 week(s) ago

My first stay was amazing, both in terms of ambiance and location, and the breakfast was delicious. The staff was also incredibly friendly (special thanks to Mas Wawan and the restaurant team at the sky lounge). The view from the sky lounge was stunning. Parking was a bit tricky, but otherwise, it was amazing.

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1 people find it helpful

Accommodation's Reply

21 Aug 2026

Dear Mr./Ms. J*y, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your family's experience visiting Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will be able to return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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H***o

6.1

/10

Reviewed 2 week(s) ago

The room and toilet smelled really bad from the moment we entered. The hotel was quiet.

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Accommodation's Reply

21 Aug 2026

Dear Mr./Ms./Mrs. Ho, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya an excellent rating. Your experience and your family at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

The facilities are very complete and very close to the shopping center.

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Accommodation's Reply

20 Aug 2026

Dear Mr./Mrs. G*t, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave our hotel. You mentioned the comprehensive facilities and convenient location near shopping centers. Your family's experience at Goldvitel Hotel Surabaya encourages us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Hieu T.

8.5

/10

Reviewed 2 week(s) ago

The view is beautiful. The food is decent. It gets a bit noisy at night, so it's best to stay on the 8th floor or higher.

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Accommodation's Reply

20 Aug 2026

Dear Hieu T, Thank you very much for taking the time to share your valuable feedback about our hotel. We are happy to hear that you enjoyed the beautiful view and delicious cuisine. We apologize for any inconvenience caused by the noise at night. We also appreciate your suggestion to request a room on the 8th floor or higher. Based on your feedback, we will strive to improve our services and conduct staff training to provide a quieter environment. We look forward to welcoming you back again. Thank you. Sincerely, Hari Susilo General Manager, Room Department, King Vit Hotel Surabaya

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Nadia O.

Leisure

8.8

/10

Reviewed 3 week(s) ago

Strategically located hotel, close to malls and restaurants. The staff is friendly and very helpful. The room was a little dirty.

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Accommodation's Reply

20 Aug 2026

Dear Ms. Nadia Oh, Sincerely, Goldvitel Hotel Surabaya, Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and thank you for taking the time to share your experience and giving Goldvitel Hotel Surabaya an excellent rating. Your experience and your family at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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iqro b.

10.0

/10

Reviewed 3 week(s) ago

My wife and I are very grateful for my stay at this hotel with good service and not far from the city center.

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Accommodation's Reply

20 Aug 2026

Dear Mr. Ikro B, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your family's experience visiting Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Antonius E.

Staycation

8.2

/10

Reviewed 3 week(s) ago

Salty food. Why does breakfast require a fee for coffee? Whatever type of coffee you want, breakfast should be free, right?

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1 people find it helpful

Accommodation's Reply

20 Aug 2026

Dear Mr. Antonius E., Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya an excellent rating. Your experience and your family at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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I***n

Staycation

6.2

/10

Reviewed 3 week(s) ago

I was given a free coupon, but it turned out to only be fried tofu and pork rind crackers. I might as well skip the coupon altogether.

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Accommodation's Reply

22 Aug 2026

Dear Mr./Ms. I*n, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya an excellent rating. Your experience and your family at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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J***y

Staycation

10.0

/10

Reviewed 3 week(s) ago

Friendly and detailed service when explaining, comfortable room, breakfast taste just right for my palate and my family's.

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1 people find it helpful

Accommodation's Reply

21 Aug 2026

Dear Mr./Ms. J*y, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your experience and the excellent rating you gave Goldvitel Hotel Surabaya. During your stay, you described the friendly and attentive service, comfortable rooms, and delicious breakfast that both you and your family enjoyed. Your family's experience at Goldvitel Hotel Surabaya encourages us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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F***a

Business

10.0

/10

Reviewed 3 week(s) ago

Excellent and friendly service. Thank you for celebrating my birthday and providing me with a birthday cake. It was truly memorable! ⭐⭐⭐⭐⭐ 🎂✨💕

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Accommodation's Reply

21 Aug 2026

Dear Mr./Ms. F*a, Thank you so much for your appreciation and for taking the time to share your experience, including giving our hotel an excellent rating. We are delighted to know that the birthday cake we provided as a small gift made a lasting impression and brought joy to your special day. Happy Birthday once again! May this year be filled with happiness, good health, and success for you. 🎂✨ Your family's memorable experience during your stay at Goldvitel Surabaya motivates us to continue maintaining the quality of our accommodations and services. We sincerely hope that you and your family will return to stay with us again. We look forward to your next visit! Sincerely, Susilo Day, Rooms Division Manager - Goldvitel Surabaya

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N***s

Business

8.7

/10

Reviewed 3 week(s) ago

There are lots of small cockroaches in the bedroom and insects in the bathroom.

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Accommodation's Reply

21 Aug 2026

Dear Mr./Ms. N*s, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya an excellent rating. Your experience and your family at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We sincerely hope you and your family will visit our hotel again. We look forward to your return. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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M Rivandi

10.0

/10

Reviewed 3 week(s) ago

Celebrating my mom's birthday with a staycation here was the best. Friendly service and great facilities, thank you.

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1 people find it helpful

Accommodation's Reply

15 Aug 2026

Dear Mr./Ms. M. Rivandi, Sincerely yours from Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave to Goldvitel Hotel Surabaya. Your family's experience visiting Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.