Grand Aston Puncak Hotel & Resort

Finding rooms for you...
9.0
/10
Exceptional
1,737 reviews

What Guests Say About Their Stay

Cahya T. G.

9.7
/ 10
I've had another experience at a resort hotel with complete facilities, friendly service, and a convenient location, even with a beautiful view. Overall, the room was nice, complete with amenities, and the plus point of the room I booked was the larger-than-usual bed. The breakfast menu was varied. And I also got a free photo session with a photographer, which turned out amazing. You should definitely try a staycation here. For me, this is one of the best hotels in Puncak. Thank you to the creative team for the mirror art. The best!
See original

Verified Traveler

10.0
/ 10
So Happy Staycation at grand aston puncak, the staff was friendly, hot water at swimming pool, and variety of food

D***a

9.7
/ 10
The staff are very friendly, the service and hotel rooms are really great.
See original

Rangga M.

10.0
/ 10
Prompt service, friendly staff, super cold AC (amazing). Large swimming pool with heated water, spacious rooms, a wide and varied breakfast menu, delicious food, and a stunning view from the restaurant. We'll definitely be back here again 😊
See original

Mahar D.

10.0
/ 10
Staying at the Grand Aston Puncak with my family was an extraordinary experience. The extremely comfortable rooms, friendly staff, delicious food, heated swimming pool, and kids' club make this hotel well worth a return visit.
See original
In the Area
See Map
Jl. Raya Puncak No. 54 - Gadog, Kec. Cipanas, Kab Cianjur, Jawa Barat, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

Main Facilities

Read More
This accommodation offers:
Winery
Outdoor pool
Outdoor heated pool
Archery
Outdoor pool
Table tennis
Children pool
Swimming pool
Laundry service
Fitness center
Restaurant
Luggage storage
Elevator
Garden
note: hotel was previously named GRAND ASTON Puncak Hotel & Resort Staying at Grand Aston Puncak Hotel & Resort is a good choice when you are visiting Cipanas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around Grand Aston Puncak Hotel & Resort

Jl. Raya Puncak No. 54 - Gadog, Kec. Cipanas, Kab Cianjur, Jawa Barat, Cipanas, Puncak, Jawa Barat, Indonesia, 43253
Discover More Places
Lobby Grand Aston Puncak Hotel & Resort
Lobby 2 Grand Aston Puncak Hotel & Resort

Discover More About Grand Aston Puncak Hotel & Resort

note: hotel was previously named GRAND ASTON Puncak Hotel & Resort

Location
Staying at Grand Aston Puncak Hotel & Resort is a good choice when you are visiting Cipanas.

About Grand Aston Puncak Hotel & Resort

Not only located within easy reach of various places of interests for your adventure, but staying at Grand Aston Puncak Hotel & Resort will also give you a pleasant stay.

For you, travelers who wish to travel comfortably on a budget, Grand Aston Puncak Hotel & Resort is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Grand Aston Puncak Hotel & Resort provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand Aston Puncak Hotel & Resort , a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Aston Puncak Hotel & Resort .

Grand Aston Puncak Hotel & Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Aston Puncak Hotel & Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Aston Puncak Hotel & Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Aston Puncak Hotel & Resort .

All facilities in Grand Aston Puncak Hotel & Resort

Facility

  • Winery
  • Outdoor pool
  • Outdoor heated pool
  • Archery
  • Outdoor pool
  • Table tennis
  • Children pool
  • Swimming pool
Entertainment Facility Grand Aston Puncak Hotel & Resort
Entertainment Facility
Functional Hall Grand Aston Puncak Hotel & Resort
Functional Hall
Common Space Grand Aston Puncak Hotel & Resort
Common Space
Lobby Grand Aston Puncak Hotel & Resort
Lobby
Accommodation Services Grand Aston Puncak Hotel & Resort
Accommodation Services

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Breakfast
  • Cafe
  • Dining area
  • Dietary menu
  • Winery

Transportation

  • Valet parking

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Meeting facilities

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Archery
  • Table tennis

Things to Do

  • Barbecue
  • Fitness center
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Outdoor heated pool
  • Outdoor pool
  • Picnic area
  • Spa

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Accommodation Policy & General Information in Grand Aston Puncak Hotel & Resort

General Check-in Instructions

Hotel check in time start from 15:00 - 23:59

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Aston Puncak Hotel & Resort
215
Number of floors in Grand Aston Puncak Hotel & Resort
9
Another facilities in Grand Aston Puncak Hotel & Resort
Kids club, Children pool, Breakfast, Cafe, Dining area

Frequently asked question in Grand Aston Puncak Hotel & Resort

What is normal check-in & check-out time at Grand Aston Puncak Hotel & Resort ?
The standard check-in time at Grand Aston Puncak Hotel & Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Aston Puncak Hotel & Resort provide breakfast?
Yes, Grand Aston Puncak Hotel & Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Aston Puncak Hotel & Resort ?
Grand Aston Puncak Hotel & Resort is a 5.0-star hotel.
How many floors does Grand Aston Puncak Hotel & Resort have?
Grand Aston Puncak Hotel & Resort has 9 floors.
How many rooms are available at Grand Aston Puncak Hotel & Resort ?
Grand Aston Puncak Hotel & Resort has 215 rooms in total.
See All

More Reviews from Other Guests in Grand Aston Puncak Hotel & Resort

9.1
Exceptional
From 1,731 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

9.0

Location

9.1

Service and Facilites

9.1

People often mention about Grand Aston Puncak Hotel & Resort
All
Staff Friendliness (296)
Ambiance (276)
Bedroom (263)
Hotel Area (255)
Taste (255)
Family Friendly (239)
Variety (237)
Bathroom (236)
Room Space (220)
Accessibility (203)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Aston Puncak Hotel & Resort

Number of reviews per page
20
40
Customer reviews
A***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Good, highly recommended, will come here again next trip.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Nov 2026
Dear Valued Guest, Greetings from Grand Aston Puncak. Thank you for your positive review and feedback. We are delighted to hear that you enjoyed your stay with us and plan to return on your next trip. We are honored to have been a part of your wonderful experience. We look forward to welcoming you back to Grand Aston Puncak for an even more memorable experience. Sincerely, Andy Grindaldi Mattinetta, General Manager
Translated by Google Icon
See original
T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
We are Aston lovers, every year we always go to Aston for a birthday trip, going around to various Aston branches. This is the first time we got a balcony room that really smelled of cigarettes even though we had requested a non-smoking room. Experiences at Aston Sentul and Aston Bogor also took rooms with balconies but the rooms did not smell of cigarettes at all. Really disappointed to the point that the mattress and sheets smelled very strongly of cigarettes, whether they were not changed or what. Luckily after complaining the staff quickly came to change the sheets. The balcony was also dirty with cigarette ash on the floor from previous guests. For the room, it was really disappointing from all the Astons I have been to. The breakfast menu variety is also not as much as other Astons and the taste is also a bit lacking even though Aston is usually known for its variety and delicious taste. The plus point is the view is really very beautiful, it can eliminate the annoyance of a bad mood due to the condition of the room. Plus all the staff are very friendly and helpful as Aston standards, really admire the friendliness of the staff, especially Ms. Nabilah who helped with the mirror art ❤️
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Nov 2026
Dear Valued Guest, Thank you for being a part of the Aston Villa community and for your trust in choosing Aston Villa as the venue for your special celebrations each year. Your trust and loyalty mean a great deal to us. However, we regret the unpleasant experience, particularly the cigarette smoke smell in your room, the cleanliness of the linens, and the balcony, despite your request for a non-smoking room. We also regret that the variety and taste of breakfast this time did not meet your expectations compared to other Aston Villa hotels. All of your feedback is taken very seriously by management and we will continue to evaluate our standards for room cleanliness, balcony inspections, and the quality and variety of our breakfast. Furthermore, we are pleased to hear that the friendliness and responsiveness of our team continue to impress. In particular, we would like to thank Nabilah for her assistance with the mirror installation. We will pass on our thanks to her. Once again, we regret that this experience did not reflect the standards and expectations you would receive from the Aston Villa community. We sincerely hope to welcome you back and provide a better experience on your next visit. Thank you for remaining a part of the Aston Villa community. Sincerely, Andy Grindaldi Mattinetta, General Manager
Translated by Google Icon
See original
niken d. f.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
I was quite surprised by the hotel's changes, from the service atmosphere from arrival to check-in. The check-in service was too indifferent; guests' requests needed to be followed up. The twin beds were combined, making the middle part uncomfortable, which sank. The floorboards were peeling, dangerous for feet due to the sharp edges. My baby had to wear socks or sandals all the time. I got a connecting room, and the sound was so loud that the neighboring room was trying to open the connecting door handle. Breakfast was no longer appealing, with no live cooking of kwetiau, fried rice, fried noodles, and other dishes like the one I had three years ago. I was quite disappointed. I left something behind but wasn't informed immediately on the day of check-out, even though we were still in the Aston area waiting in line for photo selection and printing. And we were still touring around Aston until the afternoon. That's all, hopefully it's better.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Nov 2026
Dear Mr. Niken, This is a message from Grand Aston Puncak Hotel. Thank you for taking the time to share your experience and feedback during your stay at Grand Aston Puncak. We apologize that your stay did not meet your and your family's expectations. We understand your disappointment regarding some of the situations and inconveniences that occurred during your stay. We sincerely apologize for this unpleasant experience, especially since you trusted Grand Aston Puncak as your family's vacation destination. All your feedback will be considered and evaluated by the relevant team in order to improve and become a lesson in enhancing the quality of service and guest comfort. We greatly appreciate your trust and feedback. We sincerely hope to have the opportunity to welcome you and your family again for a better stay at Grand Aston Puncak. Sincerely, Andy Grindaldi Mattinetta, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was friendly and helpful, and the view from the deluxe mountain view room was beautiful. Check-in was smooth, and early check-in was possible because the room was ready. The cleanliness of the room and hotel area was excellent.
Translated by Google Icon
See original
+5
1 people find it helpful
Accommodation's Reply
03 Nov 2026
Dear Valued Guest, Greetings from Grand Aston Puncak. Thank you so much for your positive review and compliments. We are delighted to hear that you enjoyed your stay at Grand Aston Puncak, from the friendliness and responsiveness of our team, the stunning mountain views from the Deluxe Mountain View room, to the smooth check-in process and the early check-in service we arranged. We also appreciate your focus on the cleanliness of the room and the hotel grounds. Your review inspires our entire team to strive to maintain the quality of service, cleanliness, and comfort to provide the best possible stay experience for all our guests. We look forward to welcoming you back to Grand Aston Puncak again for another memorable and impressive stay. Sincerely, Andy Grindaldi Mattinetta, General Manager
Translated by Google Icon
See original
S***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's just so-so, nothing special about staying here. The food is limited and the taste is just average.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Greetings from Grand Aston Puncak Hotel. Thank you for taking the time to share your stay with us. We apologize that your experience, including the variety and taste of the food we served, did not meet your expectations. Your feedback is invaluable in helping us improve the quality of our service, menu variety, and food taste, in order to provide a better stay for all our guests. We hope to welcome you back again with an even better experience at Grand Aston Puncak. Sincerely, Andy Grindaldi Mattinetta, General Manager
Translated by Google Icon
See original
Ani M. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
All the best. TOP breakfast variety.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2026
Dear Ms. Ani, Greetings from Grand Aston Puncak. Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us, especially our varied breakfast menu. Your feedback and comments are invaluable to us as we strive to maintain the quality of our service and improve the dining experience for all our guests. We hope to welcome you back to Grand Aston Puncak again. Sincerely, Andy Grindaldi Mattinetta, General Manager
Translated by Google Icon
See original
Profile Picture
Cahya T. G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
I've had another experience at a resort hotel with complete facilities, friendly service, and a convenient location, even with a beautiful view. Overall, the room was nice, complete with amenities, and the plus point of the room I booked was the larger-than-usual bed. The breakfast menu was varied. And I also got a free photo session with a photographer, which turned out amazing. You should definitely try a staycation here. For me, this is one of the best hotels in Puncak. Thank you to the creative team for the mirror art. The best!
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Oct 2026
Dear Ms. Cahya, Sincerely yours from Grand Aston Puncak. Thank you so much for your wonderful review and compliments. We are delighted to hear that you enjoyed your stay at Grand Aston Puncak, from the excellent facilities and friendly service to the superb location and stunning views. We are also pleased that you were satisfied with the comfort of the room, amenities, bed size, and the varied breakfast menu we provided. We are delighted to know that the photoshoot with our photographer and the glass art exhibit made a special impression on your stay. We will pass on your compliments to the relevant team to inspire us to continue providing creative, fun, and memorable experiences for all our guests. Thank you for recommending Grand Aston Puncak as one of the best hotels in Puncak. We look forward to welcoming you again to create more special moments and memorable stays with us. Sincerely, Andi Grinaldi, Mattinetta, General Manager
Translated by Google Icon
See original
d***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Overall good..... The staff are champions, the food is delicious
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Oct 2026
Dear Valued Guest, Grand Aston Puncak Hotel & Resort would like to express our deepest gratitude for your review and compliments. We are delighted that you enjoyed your stay at Grand Aston Puncak, especially the warm welcome from our team and the food we served. Your compliment about "excellent staff" is a great encouragement to our entire team, who will continue to strive to provide the best service with the utmost warmth. Grand Aston Puncak looks forward to welcoming you back again and providing you with an even more memorable stay. Sincerely, Andy Grindaldi Mattinetta, General Manager
Translated by Google Icon
See original
D***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Nice hotel with excellent service. Good job, Grand Aston Puncak. Next vacation, will be back again....🫰
Find this review helpful?
Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Warmest Greetings from Grand Aston Puncak! Thank you so much for your wonderful review and kind appreciation. We are delighted to know that you enjoyed our hotel and experienced excellent service during your stay. It truly means a lot to our team to know that you are looking forward to coming back. We will be delighted to welcome you again and create another memorable experience at Grand Aston Puncak. 🫰 Warmest Regards, Andi Grinaldi Mattinetta General Manager
D***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Strategic location, but even better if the room has a view.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Greetings from Grand Aston Puncak Hotel! Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the excellent location of Grand Aston Puncak Hotel, and we understand that the view from your room is an important part of your stay. Your feedback is invaluable, and we will use it to improve and provide the best possible experience for all our guests. Sincerely, Andy Grindaldi Mattinetta, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I had a wonderful staycation at the Grand Aston. The view was stunning, the breakfast delicious, and the staff friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
18 Sep 2026
"Dear Valued Guest, Warm greetings from Grand Aston Puncak. Thank you for your excellent rating and review, which is a great encouragement to the entire Grand Aston Puncak team. For more information, please visit puncak.Astonhotelsinternational.com to guarantee the best room rates. We also invite you to join our Archipelago International membership program via the application, which you can download from the following links: Bit.Ly/ArchipelagoAndroid or Apple.Co/3NzF1k1, to enjoy other benefits. If you require any further assistance, please contact our team again; we are always happy to help. Grand Aston Puncak looks forward to welcoming you back in the future. Sincerely, Andi Grinaldi | Mattinetta, General Manager"
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
So Happy Staycation at grand aston puncak, the staff was friendly, hot water at swimming pool, and variety of food
1 people find it helpful
Accommodation's Reply
18 Sep 2026
"Dear Valued Guest, Warmest greetings from Grand Aston Puncak Hotel & Resort. Thank you for choosing Grand Aston Puncak Hotel & Resort and for taking the time to share your experience with us. The entire team at Grand Aston Puncak Hotel & Resort is delighted to know that you enjoyed your stay with us, particularly the comfort of our facilities, the service provided, the quality of our food, and the amenities available. Your feedback truly motivates us to continue delivering memorable experiences. englishtemplates.com Should you require any further assistance, please do not hesitate to contact our team, who will be more than happy to assist you. We look forward to welcoming you and your family back on your next visit. Warmest Regards, Andi Grinaldi Mattinetta | General Manager"
Erdi W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
All services from the first check-in to check-out, in short, I was very satisfied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2026
"Hello Mr. Erdy, warm greetings from Grand Aston Puncak. Thank you for choosing Grand Aston Puncak as your preferred accommodation and thank you for taking the time to write a review about your stay. The entire Grand Aston Puncak team is delighted that you enjoyed your stay. Mr. Iman, if you require any further assistance, please contact our team again. They are always ready to help you, and Grand Aston Puncak hopes to welcome you and your family again. Sincerely, Andy Grindaldi Mattinetta | General Manager"
Translated by Google Icon
See original
Shin L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Recommended hotel, staff friendly.
Find this review helpful?
Accommodation's Reply
10 Sep 2026
"Dear Valued Guest, Warm greetings from Grand Aston Puncak Hotel & Resort. Thank you for choosing Grand Aston Puncak Hotel & Resort and for taking the time to write a review about your stay. The entire team at Grand Aston Puncak Hotel & Resort is delighted that you enjoyed your stay, especially the comfort, service, food, and amenities we provided. If you require any further assistance, please feel free to contact our team again; they are always ready to help. Grand Aston Puncak Hotel & Resort looks forward to welcoming you and your family back again in the future. Sincerely, Andy Grindaldi Mattinetta | General Manager"
Translated by Google Icon
See original
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Excellent service and friendly staff and nice view
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
04 Sep 2026
"Dear Valued Guest, Warm greetings from Grand Aston Puncak Hotel & Resort. Thank you for choosing Grand Aston Puncak Hotel & Resort and for taking the time to share your review of your stay. The entire team at Grand Aston Puncak Hotel & Resort is delighted to hear that you enjoyed your stay, particularly the comfort, service, food, and amenities we provided. If you require any further assistance, please feel free to contact our team again; we are always happy to help. Grand Aston Puncak Hotel & Resort looks forward to welcoming you and your family back again in the future. Sincerely, Andy Grindaldi Mattinetta | General Manager"
Translated by Google Icon
See original
Kusuma L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The hotel staff was friendly and provided us with good information.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
20 Aug 2026
Dear Ms. Kusuma L., Sincerely yours from Grand Aston Puncak. Thank you for choosing Grand Aston Puncak as your preferred accommodation and for taking the time to write a review about your stay. The entire Grand Aston Puncak team is delighted that you enjoyed your stay. Ms. Kusuma, if you require any further assistance, please contact our team again. They are always ready to help. Grand Aston Puncak hopes to welcome you and your family again. Sincerely, Andy Grindaldi Mattinetta, General Manager
Translated by Google Icon
See original
Cindy C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The hotel was indeed beautiful, I loved the garden as well. The receptionist staff were great in accommodating us. The view from both restaurants was amazing, especially in the early morning. However, it took us an hour and a half to check in for two rooms, and some electricity plugs were broken in both rooms.
1 people find it helpful
Accommodation's Reply
11 Aug 2026
Hi Ibu Cincy C, Warmest Greetings from Grand Aston Puncak Hotel & Resort, Thank you for choosing Grand Aston Puncak Hotel & Resort as your prefered accommodation and taking your time to share your experience at Grand Aston Puncak Hotel & Resort. It is a pleasure to know that you had a great time at Grand Aston Puncak Hotel & Resort, We are thank you for your wonderful feedback towards us. Ibu Cindy, for further assistance please do not hesitate to contact our team and Grand Aston Puncak is waiting for your next visit when travel bring you back to Puncak area. Warmest Regards, Andi Grinaldi Mattinetta General Manager
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The staff are very friendly, the service and hotel rooms are really great.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Warm greetings from Grand Aston Puncak Hotel & Resort. Thank you for choosing Grand Aston Puncak Hotel & Resort and for taking the time to write a review about your stay. The entire team at Grand Aston Puncak Hotel & Resort is delighted to hear that you enjoyed your stay, especially your comfort, service, food, and amenities. If you require any further assistance, please feel free to contact our team; they are always ready to help. Grand Aston Puncak Hotel & Resort hopes to welcome you and your family back again in the future. Sincerely, Andy Grindaldi Mattinetta, General Manager
Translated by Google Icon
See original
Profile Picture
Rangga M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Prompt service, friendly staff, super cold AC (amazing). Large swimming pool with heated water, spacious rooms, a wide and varied breakfast menu, delicious food, and a stunning view from the restaurant. We'll definitely be back here again 😊
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Aug 2026
Dear Ms. Ranga M., Sincerely yours from Grand Aston Puncak. Thank you for choosing Grand Aston Puncak as your preferred accommodation and for taking the time to write a review about your stay. The entire Grand Aston Puncak team is delighted to know that you enjoyed your stay. Ms. Ranga, if you require any further assistance, please contact our team again. They are always ready to help. Grand Aston Puncak hopes to welcome you and your family again. Sincerely, Andy Grindaldi Mattinetta, General Manager
Translated by Google Icon
See original
i***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Comfortable, pleasant, nice place.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 Aug 2026
With our deepest regards, warm greetings from Grand Aston Puncak Hotel & Resort. Thank you for choosing Grand Aston Puncak Hotel & Resort and for taking the time to share your stay review. The entire team at Grand Aston Puncak Hotel & Resort is delighted to hear that you enjoyed your stay, especially the comfort, service, food, and amenities we offer. If you require any further assistance, please feel free to contact our team again; they are always ready to help. Grand Aston Puncak Hotel & Resort hopes to welcome you and your family back again in the future. Sincerely, Andy Grindaldi Mattinetta, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Grand Aston Puncak Hotel & Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.