Cross Hotel Kyoto

Hotels
9.5
/10
Exceptional
1,464 reviews

What Guests Say About Their Stay

Henny K.

9.7
/ 10
Sangat strategis, bersih, nyaman, friendly staff, dekat dengan tempat keramaian, gampang cari makan dan naik bus.

Sara

10.0
/ 10
Clean room, very helpful staff. Breakfast had a wide selection of food and drink. Great location to navigate from.

Michelle

10.0
/ 10
Great location to various eateries and staff were super helpful with the check in process. The room was contemporary with a great layout to make use of the space.

James

10.0
/ 10
Beautiful hotel, perfectly located in Kyoto. The hotel was spotless, and all the amenities we expected and more.
In the Area
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71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto Prefecture, Kyoto, Kansai, Japan, 604-8031

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Cross Hotel Kyoto is a hotel is located at Nakagyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cross Hotel Kyoto

71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto Prefecture, Kyoto, Kansai, Japan, 604-8031
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Discover More About Cross Hotel Kyoto

General


Near Pontocho Alley

Location


With a stay at Cross Hotel Kyoto, you'll be centrally located in Kyoto, steps from Kawaramachi Street and within a 10-minute walk of Shijo Street. This hotel is 0.9 mi (1.4 km) from Nishiki Market and 1.3 mi (2.1 km) from Kyoto Imperial Palace.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kiyamachi Street - 0.1 km / 0.1 mi
Kawaramachi Street - 0.1 km / 0.1 mi
Pontocho Alley - 0.1 km / 0.1 mi
Kamo River - 0.2 km / 0.1 mi
Teramachi Street - 0.3 km / 0.2 mi
Shijo Street - 0.6 km / 0.4 mi
Kyoto Shinkyogoku Shopping Street - 0.6 km / 0.4 mi
Gion Shirakawa Area - 0.7 km / 0.4 mi
Nishiki Market - 0.7 km / 0.4 mi
Hanamikoji Street - 0.7 km / 0.4 mi
Kyoto MINAMIZA Theatre - 0.7 km / 0.5 mi
Kenninji Temple - 1.1 km / 0.7 mi
Yasaka Shrine - 1.2 km / 0.8 mi
Kyoto Gyoen National Garden - 1.2 km / 0.8 mi
Gion Corner - 1.3 km / 0.8 mi

The nearest airports are:
Itami Airport (ITM) - 46.4 km / 28.8 mi
Kobe Airport (UKB) - 80.3 km / 49.9 mi
Kansai Intl. Airport (KIX) - 97.9 km / 60.8 mi

Facilities


Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Dining


Grab lunch at KIHARU Brasserie, a restaurant that specializes in Mediterranean cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

All facilities in Cross Hotel Kyoto

Bar, Cafe and Lounge Cross Hotel Kyoto
Bar, Cafe and Lounge
Entertainment Facility Cross Hotel Kyoto
Entertainment Facility
Common Space Cross Hotel Kyoto
Common Space
Lobby Cross Hotel Kyoto
Lobby
Exterior Cross Hotel Kyoto
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessible bathroom
  • Braille or raised signage
  • Wheelchair accessible
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Smoking area

Accommodation Policy & General Information in Cross Hotel Kyoto

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Professional property host/manager, LGBTQIA+ friendly, No cribs (infant beds) available, Unicode Support true, No rollaway/extra beds available, Sakura Quality, Essential workers only - NO
  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cross Hotel Kyoto
301
Number of floors in Cross Hotel Kyoto
9
Another facilities in Cross Hotel Kyoto
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Cross Hotel Kyoto

What are available facilities at Cross Hotel Kyoto?
There are top facilites at Cross Hotel Kyoto such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Cross Hotel Kyoto?
The standard check-in time at Cross Hotel Kyoto is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Cross Hotel Kyoto provide breakfast?
Yes, Cross Hotel Kyoto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cross Hotel Kyoto?
Cross Hotel Kyoto is a 3.5-star hotel.
How many floors does Cross Hotel Kyoto have?
Cross Hotel Kyoto has 9 floors.
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More Reviews from Other Guests in Cross Hotel Kyoto

Overall Ratings & Reviews Cross Hotel Kyoto

Traveloka (15)
Other sources (1,449)
9.6
Exceptional
From 1,449 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Kyoto

Number of reviews per page
20
40
Top reviews
Sara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room, very helpful staff. Breakfast had a wide selection of food and drink. Great location to navigate from.
Christina
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fantastic room
Michelle
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location to various eateries and staff were super helpful with the check in process. The room was contemporary with a great layout to make use of the space.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel, perfectly located in Kyoto. The hotel was spotless, and all the amenities we expected and more.
Louis M.
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Très bien situé
Alejandro
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was very well positioned, near the train station and Gion área, the buffet was varies, they helped with the takyuubin service and everyone was very polite. The only issue with the room was a red stain in the carpet but aside from that the room was big, clean and with good amenities.
Colin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Helpful, willing staff
Darcy
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean, and perfect, with all necessary amenities. The staff was professional, helpful, and courteous. Thank you for a wonderful stay!
Lori
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The service was excellent, the atmosphere en pointe, and the location was perfect!
Briana
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean ,l
PING HSUAN
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Subject: Hygiene Incident on Feb 9 and Inadequate Handling – Request for Review Hello, We stayed at Cross Hotel in Kyoto from February 4 to 12, booked through your platform. Housekeeping on February 5 was normal, and from February 6 to 8 the assigned housekeeper performed well and the room condition was satisfactory. However, on February 9, after housekeeping service, we returned to our room and found a used cleaning cloth placed directly on top of our open suitcase. Food items were placed on the suitcase at that time. The cloth had not been removed after cleaning was completed. We immediately reported this to the front desk. The staff only removed the cloth and did not arrange any re-cleaning or sanitation of the suitcase surface. Over the following two days, we continued to notice incomplete cleaning procedures, including: • Floors not properly vacuumed (we were traveling with a crawling baby) • The outer plastic packaging from a tissue refill left in the room, along with an unused tissue (which only became wrinkled after our baby touched it) Additionally, during breakfast service, we observed a staff member drop a fruit tong and place it back on the buffet without replacement or sanitization. Management did not meet with us until the third day. The only compensation offered was two bottles of sparkling water and a one-hour late check-out. Given that this incident involved hygiene concerns and affected approximately 2–3 days of our stay, we believe the response w
Read More
Man Yee
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staffs are friendly, room clean n tidy; Sitting area in Lobby is very comfortable n relaxing.
Thiago
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great Location. Good room.
Tomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was very nice. First of all the location is just perfect. You can walk pretty much anywhere, and otherwise you have a subway line just a few minutes away. it's also very convenient to move in taxi. The room was spacious and very nice. It had good amenities, a coffee maker, a nice TV, tons of storage space, and the bed was super comfortable. The bathroom was great too. And everything was ultra clean. The staff was very friendly and helpful. And breakfast was very good, totally worth it. I would definitely recommend it and go back my next time in Kyoto.
Read More
Sylvia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very spacious family room and great breakfast and location! Perfect for our Christmas stay
Sophie
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location, room/bathroom size, bed comfiness
eunho
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

매니지먼트가 잘~되고있다는 느낌으로 신뢰가 듬뿍
James
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay! Awesome location, staff is very helpful. Great breakfast with lots of options that change daily!
April
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Rooms were very clean and spacious. The breakfast buffet had many options for Japanese breakfast vs. European breakfast, vs. US style breakfast. The beds were also very comfortable! The check in and check out process was more automated and easy to do. This property is also in a great location close to shopping and a train station.
Read More
KUOWEI
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room and nice staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Cross Hotel Kyoto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Cross Hotel Kyoto

Traveloka (15)
Other sources (1,449)
9.6
Exceptional
From 1,449 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Kyoto

Number of reviews per page
20
40
Top reviews
Sara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room, very helpful staff. Breakfast had a wide selection of food and drink. Great location to navigate from.
Christina
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fantastic room
Michelle
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location to various eateries and staff were super helpful with the check in process. The room was contemporary with a great layout to make use of the space.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel, perfectly located in Kyoto. The hotel was spotless, and all the amenities we expected and more.
Louis M.
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Très bien situé
Alejandro
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel was very well positioned, near the train station and Gion área, the buffet was varies, they helped with the takyuubin service and everyone was very polite. The only issue with the room was a red stain in the carpet but aside from that the room was big, clean and with good amenities.
Colin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Helpful, willing staff
Darcy
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean, and perfect, with all necessary amenities. The staff was professional, helpful, and courteous. Thank you for a wonderful stay!
Lori
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The service was excellent, the atmosphere en pointe, and the location was perfect!
Briana
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean ,l
PING HSUAN
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Subject: Hygiene Incident on Feb 9 and Inadequate Handling – Request for Review Hello, We stayed at Cross Hotel in Kyoto from February 4 to 12, booked through your platform. Housekeeping on February 5 was normal, and from February 6 to 8 the assigned housekeeper performed well and the room condition was satisfactory. However, on February 9, after housekeeping service, we returned to our room and found a used cleaning cloth placed directly on top of our open suitcase. Food items were placed on the suitcase at that time. The cloth had not been removed after cleaning was completed. We immediately reported this to the front desk. The staff only removed the cloth and did not arrange any re-cleaning or sanitation of the suitcase surface. Over the following two days, we continued to notice incomplete cleaning procedures, including: • Floors not properly vacuumed (we were traveling with a crawling baby) • The outer plastic packaging from a tissue refill left in the room, along with an unused tissue (which only became wrinkled after our baby touched it) Additionally, during breakfast service, we observed a staff member drop a fruit tong and place it back on the buffet without replacement or sanitization. Management did not meet with us until the third day. The only compensation offered was two bottles of sparkling water and a one-hour late check-out. Given that this incident involved hygiene concerns and affected approximately 2–3 days of our stay, we believe the response w
Read More
Man Yee
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staffs are friendly, room clean n tidy; Sitting area in Lobby is very comfortable n relaxing.
Thiago
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great Location. Good room.
Tomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was very nice. First of all the location is just perfect. You can walk pretty much anywhere, and otherwise you have a subway line just a few minutes away. it's also very convenient to move in taxi. The room was spacious and very nice. It had good amenities, a coffee maker, a nice TV, tons of storage space, and the bed was super comfortable. The bathroom was great too. And everything was ultra clean. The staff was very friendly and helpful. And breakfast was very good, totally worth it. I would definitely recommend it and go back my next time in Kyoto.
Read More
Sylvia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very spacious family room and great breakfast and location! Perfect for our Christmas stay
Sophie
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location, room/bathroom size, bed comfiness
eunho
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

매니지먼트가 잘~되고있다는 느낌으로 신뢰가 듬뿍
James
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay! Awesome location, staff is very helpful. Great breakfast with lots of options that change daily!
April
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Rooms were very clean and spacious. The breakfast buffet had many options for Japanese breakfast vs. European breakfast, vs. US style breakfast. The beds were also very comfortable! The check in and check out process was more automated and easy to do. This property is also in a great location close to shopping and a train station.
Read More
KUOWEI
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room and nice staff
Number of reviews per page
20
40