Cross Hotel Kyoto

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9.5
/10
Exceptional
2,358 reviews

What Guests Say About Their Stay

R***e

9.4
/ 10
Cross Hotel had a great location, chic design, staff very helpful and was upgraded when checking in. Superb experience!

Henny K.

9.7
/ 10
Sangat strategis, bersih, nyaman, friendly staff, dekat dengan tempat keramaian, gampang cari makan dan naik bus.

Virginia

10.0
/ 10
My favorite hotel in Japan! It was absolutely perfect in every way. Clean, beautifully decorated, helpful staff, easy check in, super quiet, comfortable beds, room size was large and felt more like a small apartment with a sitting area and dividing doors. Location is near so many popular spots Gion, Nishiki Market, Pontocho Alley, lots of shops and restaurants, the river and close to subway stations. I did not want to leave. Highly recommend!

Giri

10.0
/ 10
Excellent location, staff, breakfast. It was an ideal location for a family location

En-Tien

10.0
/ 10
The location is excellent, within walking distance to shops, restaurants, subway, bus, etc. The room os spacious for a 3-star hotel, with the toilet in a closet-size space separated from the bathroom, which is very nice for two people in the morning wanting to use the bathroom.
In the Area
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71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kansai, Japan, 604-8031

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Cross Hotel Kyoto is a hotel is located at Nakagyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cross Hotel Kyoto

71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kansai, Japan, 604-8031
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General


Near Pontocho Alley

Location


With a stay at Cross Hotel Kyoto, you'll be centrally located in Kyoto, steps from Kawaramachi Street and within a 10-minute walk of Shijo Street. This hotel is 0.9 mi (1.4 km) from Nishiki Market and 1.3 mi (2.1 km) from Kyoto Imperial Palace.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kiyamachi Street - 0.1 km / 0.1 mi
Kawaramachi Street - 0.1 km / 0.1 mi
Pontocho Alley - 0.1 km / 0.1 mi
Kamo River - 0.2 km / 0.1 mi
Teramachi Street - 0.3 km / 0.2 mi
Shijo Street - 0.6 km / 0.4 mi
Kyoto Shinkyogoku Shopping Street - 0.6 km / 0.4 mi
Gion Shirakawa Area - 0.7 km / 0.4 mi
Nishiki Market - 0.7 km / 0.4 mi
Hanamikoji Street - 0.7 km / 0.4 mi
Kyoto MINAMIZA Theatre - 0.7 km / 0.5 mi
Kenninji Temple - 1.1 km / 0.7 mi
Yasaka Shrine - 1.2 km / 0.8 mi
Kyoto Gyoen National Garden - 1.2 km / 0.8 mi
Gion Corner - 1.3 km / 0.8 mi

The nearest airports are:
Itami Airport (ITM) - 46.4 km / 28.8 mi
Kobe Airport (UKB) - 80.3 km / 49.9 mi
Kansai Intl. Airport (KIX) - 97.9 km / 60.8 mi

Facilities


Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Dining


Grab lunch at KIHARU Brasserie, a restaurant that specializes in Mediterranean cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

All facilities in Cross Hotel Kyoto

Bar, Cafe and Lounge Cross Hotel Kyoto
Bar, Cafe and Lounge
Entertainment Facility Cross Hotel Kyoto
Entertainment Facility
Common Space Cross Hotel Kyoto
Common Space
Lobby Cross Hotel Kyoto
Lobby
Exterior Cross Hotel Kyoto
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessible bathroom
  • Braille or raised signage
  • Wheelchair accessible
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Smoking area

Accommodation Policy & General Information in Cross Hotel Kyoto

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. A scheduled power outage will take place on January 18, 2027 from 11 AM-5 PM. All facilities that use power will not be available during this time. Check-in time begins at 5 PM on this date.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cross Hotel Kyoto
301
Number of floors in Cross Hotel Kyoto
9
Another facilities in Cross Hotel Kyoto
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Cross Hotel Kyoto

What are available facilities at Cross Hotel Kyoto?
There are top facilites at Cross Hotel Kyoto such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Cross Hotel Kyoto?
The standard check-in time at Cross Hotel Kyoto is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Cross Hotel Kyoto provide breakfast?
Yes, Cross Hotel Kyoto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cross Hotel Kyoto?
Cross Hotel Kyoto is a 3.5-star hotel.
How many floors does Cross Hotel Kyoto have?
Cross Hotel Kyoto has 9 floors.
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More Reviews from Other Guests in Cross Hotel Kyoto

Overall Ratings & Reviews Cross Hotel Kyoto

Traveloka (16)
Other sources (2,342)
9.6
Exceptional
From 2,342 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Kyoto

Number of reviews per page
20
40
Top reviews
Virginia
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My favorite hotel in Japan! It was absolutely perfect in every way. Clean, beautifully decorated, helpful staff, easy check in, super quiet, comfortable beds, room size was large and felt more like a small apartment with a sitting area and dividing doors. Location is near so many popular spots Gion, Nishiki Market, Pontocho Alley, lots of shops and restaurants, the river and close to subway stations. I did not want to leave. Highly recommend!
Read More
Giri
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent location, staff, breakfast. It was an ideal location for a family location
En-Tien
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location is excellent, within walking distance to shops, restaurants, subway, bus, etc. The room os spacious for a 3-star hotel, with the toilet in a closet-size space separated from the bathroom, which is very nice for two people in the morning wanting to use the bathroom.
Adriana
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent service and amenities.
Adriana
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms are very comfortable and clean. The service from the people is fast and polite. One of the best places I have been to.
Ophelia
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely hotel, fantastic location, staff were amazing!
Eileen
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Big, clean and modern rooms. Staff was very friendly and helpful. Location is amazing and walking distance to Gion, restaurants and Nishiki area. We loved the coffee machine in the lobby too especially since we always started our day early when everything else was still closed.
WEISZU
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

First
xuemei
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel with great location
Phuong
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is in a great central location! Close by to Pontocho, Gion and train station. The canal next to the hotel was so beautiful with cherry blossoms and willow trees. Comfy beds and cozy rooms. The breakfast buffet was good also. Note that the hotel's restaurant closes by 3 pm. Would definitely recommend this hotel!
Kaveh
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and comfortable. One thing I found a bit unusual was that there was no hand soap in the toilet area near the small basin. I noticed the same in another hotel, so I’m not sure if this is common in Japan or specific to this hotel. The breakfast area was spacious with plenty of seating. I arrived around 9:00–9:15 am and didn’t have to wait to be seated, which was great. There was a good selection of both Western and Japanese breakfast options. However, as some other guests have mentioned, certain hot items such as steak and vegetables were not very warm. The display showed 50°C, but the food itself felt cooler than expected. I’m not sure if this is a hotel policy or something that was overlooked. The staff were friendly and very helpful. They even arranged to ship my luggage to my next hotel in Tokyo, which made my trip much easier. The location of the hotel is also excellent.
Read More
Danielle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was clean, staff were friendly. Tons of food options close by. Location was great, quick walk to the subway.
Monica
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay!
Cheryl
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was super with a wide variety of items
Sharon
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was very well located, very clean and the staff was helpful. Breakfast had a vast selection. We loved the ease of walking to many shops, Nishiki Market, many sites and also having the subway close by as needed.
NIA
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel in walkable distance to many sites. Really new property. Would stay there again. Perfect!
Eduardo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Love the hotel!! Great service and excellent location!!
Michael
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great property in central Kyoto location. Staff is professional, breakfast includes western options and the room was spacious and well appointed.
Urjit
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, beautifully appointed hotel and rooms, breakfast spread is good. No laundry on site.
Christina
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is excellent. Very few amenities tho. The breakfast offered by the restaurant connected to the hotel is definitely worth the money.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Cross Hotel Kyoto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Cross Hotel Kyoto

Traveloka (16)
Other sources (2,342)
9.6
Exceptional
From 2,342 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Kyoto

Number of reviews per page
20
40
Top reviews
Virginia
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My favorite hotel in Japan! It was absolutely perfect in every way. Clean, beautifully decorated, helpful staff, easy check in, super quiet, comfortable beds, room size was large and felt more like a small apartment with a sitting area and dividing doors. Location is near so many popular spots Gion, Nishiki Market, Pontocho Alley, lots of shops and restaurants, the river and close to subway stations. I did not want to leave. Highly recommend!
Read More
Giri
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent location, staff, breakfast. It was an ideal location for a family location
En-Tien
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The location is excellent, within walking distance to shops, restaurants, subway, bus, etc. The room os spacious for a 3-star hotel, with the toilet in a closet-size space separated from the bathroom, which is very nice for two people in the morning wanting to use the bathroom.
Adriana
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent service and amenities.
Adriana
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms are very comfortable and clean. The service from the people is fast and polite. One of the best places I have been to.
Ophelia
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely hotel, fantastic location, staff were amazing!
Eileen
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Big, clean and modern rooms. Staff was very friendly and helpful. Location is amazing and walking distance to Gion, restaurants and Nishiki area. We loved the coffee machine in the lobby too especially since we always started our day early when everything else was still closed.
WEISZU
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

First
xuemei
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel with great location
Phuong
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is in a great central location! Close by to Pontocho, Gion and train station. The canal next to the hotel was so beautiful with cherry blossoms and willow trees. Comfy beds and cozy rooms. The breakfast buffet was good also. Note that the hotel's restaurant closes by 3 pm. Would definitely recommend this hotel!
Kaveh
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and comfortable. One thing I found a bit unusual was that there was no hand soap in the toilet area near the small basin. I noticed the same in another hotel, so I’m not sure if this is common in Japan or specific to this hotel. The breakfast area was spacious with plenty of seating. I arrived around 9:00–9:15 am and didn’t have to wait to be seated, which was great. There was a good selection of both Western and Japanese breakfast options. However, as some other guests have mentioned, certain hot items such as steak and vegetables were not very warm. The display showed 50°C, but the food itself felt cooler than expected. I’m not sure if this is a hotel policy or something that was overlooked. The staff were friendly and very helpful. They even arranged to ship my luggage to my next hotel in Tokyo, which made my trip much easier. The location of the hotel is also excellent.
Read More
Danielle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was clean, staff were friendly. Tons of food options close by. Location was great, quick walk to the subway.
Monica
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay!
Cheryl
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was super with a wide variety of items
Sharon
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was very well located, very clean and the staff was helpful. Breakfast had a vast selection. We loved the ease of walking to many shops, Nishiki Market, many sites and also having the subway close by as needed.
NIA
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel in walkable distance to many sites. Really new property. Would stay there again. Perfect!
Eduardo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Love the hotel!! Great service and excellent location!!
Michael
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great property in central Kyoto location. Staff is professional, breakfast includes western options and the room was spacious and well appointed.
Urjit
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, beautifully appointed hotel and rooms, breakfast spread is good. No laundry on site.
Christina
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is excellent. Very few amenities tho. The breakfast offered by the restaurant connected to the hotel is definitely worth the money.
Number of reviews per page
20
40