Hakone Kowakien

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8.9
Exceptional
307 reviews

What Guests Say About Their Stay

Srinath

10.0
/ 10
we were happy with everything in the hotel. Nothing to complain about. We were there to enjoy private Onsen and it was very nice. There is some Sulphur smell in the corridors but I guess, that is expected when you are near a hot spring.

Alan

10.0
/ 10
The place is amazing great breakfast and dinner and the amenities and activities are great

Steven

10.0
/ 10
There were great instructions in English for the bath. There is a very handy shuttle bus to Gora that is a helpful additional alternative to bus. This place is only about two years old so everything is very clean and fresh.
In the Area
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1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407

Main Facilities

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This accommodation offers:
Lazy river
Outdoor pool
Game room
Laundry service
Parking
Luggage storage
Garden
Multilingual staff
24-hour Receptionist
Hakone Kowakien is a hotel is located at Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Kowakien

1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407
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Lobby Hakone Kowakien
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Discover More About Hakone Kowakien

General
Near Hakone Kowakien Yunessun

Location
With a stay at Hakone Kowakien in Hakone (Ninohira), you'll be a 4-minute walk from Hakone Kowakien Yunessun and 14 minutes by foot from Hakone Open Air Museum. This hotel is 3.9 mi (6.3 km) from Hakone Hot Springs and 4.8 mi (7.7 km) from Lake Ashi.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Okada Museum of Art - 0.2 km / 0.1 mi
Hakone Kowakien Yunessun - 0.3 km / 0.2 mi
Chisuji Falls - 0.8 km / 0.5 mi
Hakone Open Air Museum - 1.1 km / 0.7 mi
Hakone Gora Park - 1.7 km / 1 mi
Hakuundo Chaen - 1.8 km / 1.1 mi
Hakone Museum of Art - 2 km / 1.2 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.6 km / 1.6 mi
Sengokuhara Onsen - 2.6 km / 1.6 mi
Ōwakudani - 3.1 km / 1.9 mi
Pola Museum of Art - 4.3 km / 2.7 mi
Sengokuhara Susuki Prairie - 6.1 km / 3.8 mi
Hakone Venetian Glass Museum - 6.2 km / 3.9 mi
Hakone Hot Springs - 6.3 km / 3.9 mi
Hakone Ropeway - 6.3 km / 3.9 mi

The nearest airports are:
Haneda Airport (HND) - 99.3 km / 61.7 mi
Narita Intl. Airport (NRT) - 165.9 km / 103.1 mi

Renovations
The property will be renovating from October 6 2025 to June 30 2027 (completion date subject to change). The following areas are affected:

  • Exterior
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Facilities
Take advantage of recreational opportunities offered, including hot springs, a lazy river, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Business Facilities
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Dining
Grab a bite to eat at the フォンテンブロー, a restaurant where you can take in the garden view, or stay in and take advantage of room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Rooms
Make yourself at home in one of the 150 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and coffee/tea makers.

All facilities in Hakone Kowakien

Facility

  • Lazy river
  • Outdoor pool
  • Game room
Swimming Pool Hakone Kowakien
Swimming Pool
Entertainment Facility Hakone Kowakien
Entertainment Facility
Common Space Hakone Kowakien
Common Space
Lobby Hakone Kowakien
Lobby
Accommodation Services Hakone Kowakien
Accommodation Services

Transportation

  • Limited parking

Things to Do

  • Garden
  • Outdoor pool
  • Spa
  • Sauna

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking
  • Lazy river
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Nearby Facilities

  • Gift shop
  • Shops

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hakone Kowakien

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
, If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakone Kowakien
150
Number of floors in Hakone Kowakien
6
Another facilities in Hakone Kowakien
Limited parking, Garden, Outdoor pool, Spa, Sauna

Frequently asked question in Hakone Kowakien

What is normal check-in & check-out time at Hakone Kowakien?
The standard check-in time at Hakone Kowakien is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00
Does Hakone Kowakien provide breakfast?
Yes, Hakone Kowakien provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Kowakien?
Hakone Kowakien is a 4.0-star hotel.
How many floors does Hakone Kowakien have?
Hakone Kowakien has 6 floors.
How many rooms are available at Hakone Kowakien?
Hakone Kowakien has 150 rooms in total.
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More Reviews from Other Guests in Hakone Kowakien

Overall Ratings & Reviews Hakone Kowakien

Traveloka (5)
Other sources (302)
9.0
Exceptional
From 302 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.0

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Traveler Reviews Hakone Kowakien

Number of reviews per page
20
40
Top reviews
Karen
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is a family-friendly hotel with a strong focus on kids, so there are lots of children around, especially at lunch, which can be overwhelming. The hotel is very nice; the pool and gardens are also attractive. However, if you're visiting without small children, it might not be the best choice.
Srinath
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

we were happy with everything in the hotel. Nothing to complain about. We were there to enjoy private Onsen and it was very nice. There is some Sulphur smell in the corridors but I guess, that is expected when you are near a hot spring.
Maria Ester
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I am allergic to seafood, we talked to the staff and the chef and no one helped me or cared about it. They just didn’t take any responsibility, it was horrible, they should change.
Illya
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Water park and SPA are across the road. But everything was great.
Alan
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The place is amazing great breakfast and dinner and the amenities and activities are great
Steven
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

There were great instructions in English for the bath. There is a very handy shuttle bus to Gora that is a helpful additional alternative to bus. This place is only about two years old so everything is very clean and fresh.
SEONG SIG
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

good
Iffat
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Relaxing stay, enjoyed the private onsen.
Roland
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We enjoyed the Onsen and all the amenities
Steve
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Stunning accommodation.
Mimi
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice onsen and the beds were comfortable. The buffet was great.
Tanner
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A nice getaway into the mountains of Hakone. The private onsens were really nice and relaxing (about $15 USD for an hour), easy to book too. The massage services were wonderful as well. My wife and I got breakfast and dinner included in our stay as well which had a pretty good variety and quality to it. Convenient too since there are not really any restaurants nearby but you can get to one if you take the bus or walk for a bit. Great staff, clean facilities. The washer dryer situation was rough. Washed well enough but the drying part didn't work so well.
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Cathy
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Our stay at Hakone Kowakien was wonderful. Just to clarify we stay in the Hakone Kowakien Hotel. (Not the Ten-yu) I notice there were mix up of reviews when I was researching the hotel before our trip. The area around the hotel are breathtaking and the grounds beautiful. They are doing some work outside of the dining area while we were there so the windows are covered up and you don’t get a view while you are eating. We opted for breakfast and dinner during our stay. They had a good variety of food to choose from. I find I had a hard time trying everything because I get full long before that. It is a buffet so it does feel a bit chaotic and cafeteria like. But it worked well for us as a family. My son can eat whatever he likes. Our room was on the 5th floor overlooking the mountains and trees. It was a nice change of scenery after spending 5 nights in the middle of Tokyo. The rooms are minimal but clean and in great condition. We enjoyed the Onsen on the roof. I find it was a great way to wake up in the morning and wished I had stay longer to enjoy it. We also booked a private bath. For ¥2500 I highly recommend it if you are shy. We also made use of the pass to Yunessun. We only went to the part where you wear a bathing suit. Over all we enjoyed it. The change room and showers were clean. The pools are a little hit and miss. It has definitely passed its prime. It is worth a go if the hotel gives you free passes to go there but I would not pay much to go in otherwise.
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Pauline
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Best food i’ve ever had at a hotel buffet
Aaron
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Hotel is convenient located across from Yunessen, so it’s served by many buses. The hotel was undergoing some significant renovations to its garden during our stay, and it sadly resulted in all of the curtains to be drawn in the restaurant for the meals. The breakfast and dinner buffet selection was somewhat basic and limited, coupled with the lack of any outside views, made the dining experience quite miserable considering the price that we paid for the room. The room itself was average - we expected toiletries such as body lotion to be provided at this class of hotel. There was free basic coffee in the lobby but the machine looked like it could do lattes and espressos - it just wasn’t turned on for guests. The outdoor onsen was very nice - I felt there was a missed opportunity for them to market it as an infinity onsen if they just removed those tall frosted glass. The garden was amazing though and the kids play area was very well done with sketching tablet feature. We had strangely minimal interactions with the staff - they helped with checking in but checkout was automated and luggage storage was also fully automated. Overall, it was a pleasant stay with the exception of the dining environment that was below expectation.
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Tomomi
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We had an embarrassing experience of trying to check into the Ten Yu hotel, which is the higher ended hotel with the same name. I wish they would have acknowledged that it “happens all the time” but all we felt was embarrassing and shame. Once checked into the Kowakien Hotel, everything was fine. But the initial embarrassment never left us. We did enjoy the onsen and food, and the location was perfect. Just don’t make the mistake we did… but the hotel is wonderful.
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Michael
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Food was so-so. Hotel does not forward luggage with Yamato as others do. Location is pretty awkward and taxis unwilling to go there
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent petit déjeuner et jardin magnifique.
volodymyr
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Breakfast and dinner are very good.
NELSON H
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Ok
Number of reviews per page
20
40

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Exterior 4 Hakone Kowakien

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.