How many rooms are available at Berjaya Penang Hotel?

Berjaya Penang Hotel has 320 rooms in total.

Does Berjaya Penang Hotel provide parking?

Yes, Berjaya Penang Hotel provides parking. Please confirm details directly with the hotel.

Does Berjaya Penang Hotel have a swimming pool?

Yes, a swimming pool is available at Berjaya Penang Hotel.

Does Berjaya Penang Hotel provide airport transfer?

Yes, Berjaya Penang Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Berjaya Penang Hotel?

Berjaya Penang Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Berjaya Penang Hotel

Name: Berjaya Penang Hotel
Address: One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350, One-stop Midlands, Burmah Road, Penang, 10350, Malaysia
Rating: 8.3

Hotels

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8.3

/10

Very Good

5,586 reviews

What Guests Say About Their Stay

zaza b.

9.7

/ 10

Our stay at Berjaya Penang Hotel was truly enjoyable. The hotel location is very strategic, with plenty of restaurants nearby, and it is conveniently situated right in the heart of the city. We were very satisfied with the Family Room. It was spacious, comfortable, and perfect for our family of 4. The bed linens and duvet were clean, the beds were large and comfortable, the room had a beautiful view, and the bathroom was also very clean. The customer service was excellent. All the staff were incredibly friendly and went above and beyond to fulfill all of my requests. Thank you Berjaya Penang Hotel for making our stay such a pleasant experience. Special thanks to all the wonderful staff!

I***L

8.5

/ 10

Nice hotel, for those who want to get treatment at Adventis Hospital Penang... this hotel is recommended and the location is right in front of Adventis Hospital

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Shirley S.

10.0

/ 10

Great view from any corner room, whether left or right. The staff from top to bottom are very friendly and kind. Although the breakfast is vegetarian, it is very delicious and varied. Strategic location, to Adventist Hospital is very close, just across the street. To the famous Welling drug store is also very close, a 5-minute walk. There is also a Catholic church before the Welling store. And if you want to eat Ay Hai Nam, the famous Sim Nan Huat is also close, a 5-minute walk. Overall, highly recommended. If you want KFC, there is also a mini mart next to the hotel.

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Shirley S.

10.0

/ 10

The staff, from the top to the bellboys, are very friendly and kind. Although the food at the hotel is vegetarian, it is delicious and very varied. Near the Welling Store and there is a Catholic church before Welling Store (where to buy medicine). It is a 10-15 minute walk to Gurney Paragon and to Gurney Plaza it can be 25 minutes by Grab for only RM 5. To Adventist Hospital, just cross the road in less than 5 minutes. Overall, it is highly recommended. If you want to eat Hainanese Chicken Sim Nam Huat, it is only a 5 minute walk.

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hernanto l.

10.0

/ 10

Great hotel with the best suitable location, particularly for Adventist visitors. Pleasant stay and friendly and useful staff. Highly recommended.

In the Area

See Map

One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

note: hotel was previously named Georgetown City Hotel Staying at Berjaya Penang Hotel is a good choice when you are visiting Gurney Drive. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Berjaya Penang Hotel

One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350

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Discover More About Berjaya Penang Hotel

note: hotel was previously named Georgetown City Hotel

Location

Staying at Berjaya Penang Hotel is a good choice when you are visiting Gurney Drive.

About Berjaya Penang Hotel

Whether you are planning an event or other special occasions, Berjaya Penang Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Berjaya Penang Hotel.

Are you a shopaholic? Staying at Berjaya Penang Hotel will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Berjaya Penang Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Berjaya Penang Hotel, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Berjaya Penang Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Berjaya Penang Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Berjaya Penang Hotel.

All facilities in Berjaya Penang Hotel

Swimming Pool

Fitness Center

Functional Hall

Lobby

Exterior

Hotel Services

Bellhop
Welcoming drinks
Concierge
Money changer
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Medical service
Mobile
Multilingual staff
Wedding service

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Cloakroom
Family room
Heater
Non-smoking room
Swimming pool
Terrace

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Separate shower and tub
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Business Facilities

Business center
Business facilities
Conference room
Meeting facilities
Photocopier
Projector
Theatre/auditorium

Food and Drinks

Bar
Breakfast
Buffet breakfast
Buffet lunch
Dining area
Snacks

Transportation

Airport transfer
Limited parking
Limo or town car service

Things to Do

Fitness center
Outdoor pool

Connectivity

Internet point
Free WiFi

Accessibilty

Disabled access friendly

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Berjaya Penang Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Malaysian rate only for Malaysian. The required documents can be in the form of soft copy.

Facility

Water Disruption open for limited number of guests per day from 10-1-2024 to 10-1-2024.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Berjaya Penang Hotel	320
Number of floors in Berjaya Penang Hotel	29
Another facilities in Berjaya Penang Hotel	Bellhop, Welcoming drinks, Concierge, Money changer, Front desk

Frequently asked question in Berjaya Penang Hotel

What are available facilities at Berjaya Penang Hotel?

There are top facilites at Berjaya Penang Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Berjaya Penang Hotel?

The standard check-in time at Berjaya Penang Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Berjaya Penang Hotel provide breakfast?

Yes, Berjaya Penang Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Berjaya Penang Hotel?

Berjaya Penang Hotel is a 4.0-star hotel.

How many floors does Berjaya Penang Hotel have?

Berjaya Penang Hotel has 29 floors.

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More Reviews from Other Guests in Berjaya Penang Hotel

Overall Ratings & Reviews Berjaya Penang Hotel

Traveloka (5,222)

Other sources (364)

8.4

Very Good

From 5,222 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.3

Meal

8.0

Location

8.8

Service and Facilites

8.4

People often mention about Berjaya Penang Hotel

All

Staff Friendliness (104)

Bedroom (90)

Variety (78)

Bathroom (76)

Surroundings (75)

Ambiance (75)

Room Space (74)

Accessibility (72)

Taste (70)

Hotel Area (65)

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Traveler Reviews Berjaya Penang Hotel

Number of reviews per page

Customer reviews

Verified Traveler

Leisure

10.0

/10

Reviewed 1 week(s) ago

Best. Close to the city center, friendly service.

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V***a

Medical

9.1

/10

Reviewed 1 week(s) ago

The staff are all friendly and polite. Good location. However, the downside is the air-con in the room is not cold enough.

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J***n

Medical

9.7

/10

Reviewed 2 week(s) ago

Close to Adventist Hospital and Penang city center.

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Irene A. C.

Medical

9.0

/10

Reviewed 2 week(s) ago

I always stay at this hotel whenever I visit Adventist Hospital, as it’s conveniently located just across the street. The staff are always very friendly and helpful, which makes every stay pleasant. One thing to note is that the breakfast buffet is entirely vegetarian, so keep that in mind if you prefer more variety in the morning. The hotel has both classic and newly renovated rooms, and I’d definitely recommend staying in one of the renovated rooms if possible! However, I was told that the renovated rooms can only be specifically requested or booked when you make a reservation directly through the hotel’s website. If you book through an OTA, they’re unable to guarantee one. Overall, a very convenient and comfortable place to stay, especially if you’re visiting Adventist Hospital.

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Pendi t. w.

Transit

8.7

/10

Reviewed 2 week(s) ago

Unfortunately, we booked a 1-bedroom, but we got a twin.

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K***a

Leisure

9.7

/10

Reviewed 4 week(s) ago

The staff were friendly. Near shopping mall.

1 people find it helpful

zaza b.

Staycation

9.7

/10

Reviewed 7 week(s) ago

Find this review helpful?

Accommodation's Reply

29 Jul 2026

Dear zaza b. Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

s***a

Leisure

8.8

/10

Reviewed 7 week(s) ago

Got a room on the 29th floor at the top, the view is amazing.

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2 people find it helpful

Accommodation's Reply

29 Jul 2026

Dear s***a, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay on the 29th floor and the amazing view. We look forward to welcoming you back to Berjaya Penang Hotel soon.

t***a

8.2

/10

Reviewed 7 week(s) ago

Just a B hotel for business. It’s quite far away from George Town, but an A+ if you visit a hospital, especially Adventist Hospital.

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Accommodation's Reply

29 Jul 2026

Dear t***a, Thank you for your review and for sharing your feedback. We are glad that our location was convenient for your visit to Adventist Hospital. We appreciate your comments and hope to welcome you back to Berjaya Penang Hotel on your next visit.

t***a

Business

8.1

/10

Reviewed 7 week(s) ago

There's nothing better than a hotel, just for Adventist patients.

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1 people find it helpful

Accommodation's Reply

29 Jul 2026

Dear t***a, Thank you for sharing your feedback. We are pleased to know that our location was convenient for your visit to Adventist Hospital. Your comments are appreciated, and we will continue striving to improve our facilities and services. We hope to welcome you back to Berjaya Penang Hotel in the future.

t***a

Medical

8.5

/10

Reviewed 8 week(s) ago

Honestly, this hotel is just so-so. Besides being far from tourist attractions, the only good thing is if you want to go to Adventist Hospital.

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Accommodation's Reply

29 Jul 2026

Dear t***a, Thank you for taking the time to share your feedback. We appreciate your comments and are pleased to know that our location was convenient for guests visiting Adventist Hospital. We value your observations and will continue working to improve our facilities and services. We hope to have the opportunity to welcome you back to Berjaya Penang Hotel in the future.

Abdul R. M. I.

9.7

/10

Reviewed 8 week(s) ago

Very nice hotel and clean. Super friendly staff.

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Accommodation's Reply

29 Jul 2026

Dear Abdul R. M. I. Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

M***l

6.9

/10

Reviewed 8 week(s) ago

I've stayed at Berjaya several times for check-ups at Adventist. This was the first time I've been given a room infested with ants, making it impossible to sleep. When I was given a new room, the air conditioning wasn't cooling. It was extremely uncomfortable this time around.

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Accommodation's Reply

29 Jul 2026

Dear Mr./Ms. M*l, Thank you for your review and for your continued trust in choosing Berjaya Penang Hotel. We apologize for the inconvenience you experienced regarding the ants in your room and the air conditioning not being cool enough. Your feedback is invaluable and has been forwarded to the relevant team for improvement. We hope to welcome you back for a more comfortable stay in the future.

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Gita K.

8.2

/10

Reviewed 8 week(s) ago

Air-conditioning was not working. Had to change room. Booked 4 rooms, only 2 rooms were cold.

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Accommodation's Reply

29 Jul 2026

Dear Gita K. Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the air-conditioning issues during your stay. We understand the discomfort, especially when you had booked multiple rooms and only some rooms were functioning well. Your feedback has been shared with our Engineering team for further attention and improvement. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable stay in the future.

t***a

Leisure

10.0

/10

Reviewed 9 week(s) ago

The hotel staff is friendly. The rooms are clean, and it's close to everything.

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Accommodation's Reply

29 Jul 2026

Dear t***a, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

Tofa

8.5

/10

Reviewed 10 week(s) ago

When booking a hotel, it's best not to book for three nights straight away; book one night first. Because if you book through an app, if you only stay one night, you won't get a refund. If you want to extend your stay, it's best to book directly at the hotel.

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Accommodation's Reply

02 Jul 2026

Hello Topa, Thank you for your valuable feedback. We understand your concerns regarding our booking and cancellation policies. We will do our best to provide clearer information to our customers and will continue to improve our policies. Thank you very much for your feedback. We will work to improve the enforcement of our policies.

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I***L

Medical

8.5

/10

Reviewed 11 week(s) ago

Nice hotel, for those who want to get treatment at Adventis Hospital Penang... this hotel is recommended and the location is right in front of Adventis Hospital

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Accommodation's Reply

02 Jul 2026

Dear I***L, Thank you for your feedback and recommendation; we are glad you found our hotel convenient and well located in front of Adventist Hospital Penang, and we look forward to welcoming you again.

Siti K. B. M. D.

Leisure

9.7

/10

Reviewed 11 week(s) ago

The staff is very friendly and very helpful..the environment is great..the room is on top..the breakfast is a bit lacking..there are ants on the table and the air conditioner is not cold enough..overall I am very satisfied..will come here again

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Accommodation's Reply

02 Jul 2026

Dear Mr./Ms. Siti K.B.M.D., Thank you for your feedback and support. We are pleased that you were satisfied with our staff service, atmosphere, and rooms. We appreciate your comments regarding breakfast, cleanliness, and air conditioning, and we will work to improve those aspects. We look forward to welcoming you again.

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a***n

Medical

6.8

/10

Reviewed 13 week(s) ago

Few elevators operate. Old hotel. Much of the furniture hasn't been updated.

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Accommodation's Reply

02 Jul 2026

Dear Mr./Ms. a***n, Thank you very much for your valuable feedback. We greatly appreciate your comments regarding the elevator facilities and the overall condition of the hotel. We have forwarded your feedback to the relevant department for improvement. We sincerely hope to receive your continued patronage.

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Z***a

Leisure

10.0

/10

Reviewed 13 week(s) ago

I am very satisfied with the friendly service of the staff from the moment I entered until checkout. Breakfast also has a lot of variety, so we can choose according to our taste. The swimming pool is also clean & maintained by the staff, so the children's safety is controlled. The room is also clean and tidy & has all the amenities. *The trust & responsibility part is 5 stars because my children lost their late husband's cellphone. The staff called & mentioned the loss of the item & we still didn't realize because we hadn't brought the item home yet. When we got the new call we realized the loss of the cellphone, this part I really respect because not everyone can be trusted & honest. Thx to all the staff of Berjaya Hotel* you are successful in all aspects. Keep it up! Thank you again. God willing, we will repeat it again next holiday 😃.

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Accommodation's Reply

02 Jul 2026

Dear Mr./Ms. Z***a, Thank you very much for your valuable feedback and support. We are delighted to hear that you were satisfied with the service, cleanliness, facilities, and breakfast at the hotel. We sincerely appreciate your compliments regarding the honesty of our staff. We will share your compliments with all our staff and use them to improve our services in the future. We hope to welcome you back again.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.