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GR Solaris Cancun & Spa - All Inclusive

Others
8.0
/10
Very Good
4,093 reviews

What Guests Say About Their Stay

Malinda

10.0
/ 10
Our favorite resort! We have been going there 15+ years and love it. Very clean, food is good and staff is amazing!

Sarah

10.0
/ 10
Not only were there clean facilities, but the staff was super nice, accommodating, and gave us a direct line to ask questions and get help whenever we needed something. We got VIP treatment with our Expedia benefits and got a free room upgrade with an ocean view! 10/10 would definitely come back to this same resort!

Shennae

10.0
/ 10
I loved the staff, the food had some great options. Right next to the beach. Fun events that the hotel put on for you throughout the day. Clean rooms. Overall will for sure return again.
In the Area
See Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, CP 77500

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
GR Solaris Cancun & Spa - All Inclusive is located in area / city Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around GR Solaris Cancun & Spa - All Inclusive

Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, CP 77500
Discover More Places
Lobby GR Solaris Cancun & Spa - All Inclusive
Exterior 2 GR Solaris Cancun & Spa - All Inclusive

Discover More About GR Solaris Cancun & Spa - All Inclusive

General


Near Delfines Beach

Location


A stay at GR Solaris Cancun & Spa - All Inclusive places you in the heart of Cancun, within a 10-minute walk of Delfines Beach and Iberostar Cancun Golf Course. This all-inclusive property is 5.1 mi (8.2 km) from La Isla Shopping Mall and 10.7 mi (17.2 km) from Moon Palace Golf Club.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Iberostar Cancun Golf Course - 0.5 km / 0.3 mi
El Rey Ruins - 0.5 km / 0.3 mi
Nichupté Lagoon - 0.6 km / 0.4 mi
Delfines Beach - 0.7 km / 0.5 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1.6 km / 1 mi
Maya Museum of Cancun - 2.6 km / 1.6 mi
San Miguelito - 2.9 km / 1.8 mi
Oasis Arena - 3 km / 1.8 mi
Aquaworld - 3.5 km / 2.2 mi
Ballenas Beach - 4.5 km / 2.8 mi
Playa Coral - 6.6 km / 4.1 mi
Riviera Cancun Golf Resort - 7 km / 4.3 mi
Arrecife de Puerto Morelos National Park - 7.1 km / 4.4 mi
Luxury Avenue Shopping Mall - 7.1 km / 4.4 mi
Kukulcan Plaza Shopping Mall - 7.3 km / 4.5 mi

The preferred airport for GR Solaris Cancun & Spa - All Inclusive is Cancun Intl. Airport (CUN) - 13.3 km / 8.3 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a health club, and an outdoor tennis court. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Dining


Grab a bite at Cafe Solaris, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 11:30 AM.

Rooms


Make yourself at home in one of the 306 guestrooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in GR Solaris Cancun & Spa - All Inclusive

Bar, Cafe and Lounge GR Solaris Cancun & Spa - All Inclusive
Bar, Cafe and Lounge
Swimming Pool GR Solaris Cancun & Spa - All Inclusive
Swimming Pool
Entertainment Facility GR Solaris Cancun & Spa - All Inclusive
Entertainment Facility
Fitness Center GR Solaris Cancun & Spa - All Inclusive
Fitness Center
Functional Hall GR Solaris Cancun & Spa - All Inclusive
Functional Hall

Things to Do

  • Shops
  • Outdoor pool
  • Beach umbrella
  • TV lounge
  • Health club
  • Garden
  • Spa
  • Beach towel
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Sports and Recreations

  • Beach volleyball
  • Fitness center
  • Billiard
  • Tennis court

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Limited parking
  • Valet parking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Nearby Facilities

  • Gift shop
  • ATM/Banking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in GR Solaris Cancun & Spa - All Inclusive

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Property does not require health documentation at check-in, Professional property host/manager, Green Key (Foundation for Environmental Education), By ocean, Cashless transactions are available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at GR Solaris Cancun & Spa - All Inclusive
306
Number of floors in GR Solaris Cancun & Spa - All Inclusive
7
Another facilities in GR Solaris Cancun & Spa - All Inclusive
Shops, Outdoor pool, Beach umbrella, TV lounge, Health club

Frequently asked question in GR Solaris Cancun & Spa - All Inclusive

What are available facilities at GR Solaris Cancun & Spa - All Inclusive?
There are top facilites at GR Solaris Cancun & Spa - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at GR Solaris Cancun & Spa - All Inclusive?
The standard check-in time at GR Solaris Cancun & Spa - All Inclusive is starting from From 15:00 while the latest check-out time is at Before 11:00
Does GR Solaris Cancun & Spa - All Inclusive provide breakfast?
Yes, GR Solaris Cancun & Spa - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of GR Solaris Cancun & Spa - All Inclusive?
GR Solaris Cancun & Spa - All Inclusive is a 4.0-star hotel.
How many floors does GR Solaris Cancun & Spa - All Inclusive have?
GR Solaris Cancun & Spa - All Inclusive has 7 floors.
See All

More Reviews from Other Guests in GR Solaris Cancun & Spa - All Inclusive

Overall Ratings & Reviews GR Solaris Cancun & Spa - All Inclusive

Other sources (4,093)
8.0
Very Good
From 4,093 reviews
Cleanliness

8.8

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews GR Solaris Cancun & Spa - All Inclusive

Number of reviews per page
20
40
Top reviews
Kelli
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were amazing! Clean rooms. Beautiful beach. Only downside for me was how early all the bars closed. Only the lobby bar was open past 5-6pm. Also, no food options after the buffet closes at 10pm. With a younger crowd, we were looking for late night snacks and there were zero options… even for purchase.
Brian
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pros. Hotel. Very clean, lots of pool, staff was excellent. Food and drinks included Cons. (I’m admitting I’m a food snob). The food wasn’t really good. Drink “top shelf” Smirnoff Bacardi captain morgan Jim beam and sometimes I saw Johnny black. The frozen drinks had a strange taste
Caroline
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

1-Need much more organization 2- too slow in dining area 3-the worst part or experience is that we got a call at 12:30am from the reception just to tell us that the check out is at 12pm 4-no umbrella for our whole 7 day stay!
Malinda
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our favorite resort! We have been going there 15+ years and love it. Very clean, food is good and staff is amazing!
Zulfiya
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lines to buffet, poor choice of dishes, no food left at chef's station leaves bad impression. So called pool/bar at the main lobby is lrft to imagination what to do there. The resort looks like is struggling to keep up with appearance but in no vain. Beside the gorgeous sea which we love a lot I wouldn't recommend to go there. It's not even 3 stars . The Speedy shuttle service was not speedy at all, in fa t they had us wait for more than an hour to get from airport to hotel giving lame excuses though the trip was about 20 minites. That also spiled our vacation mood.
Read More
Mary
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was great! Room staff always treated us well and cleaned well. Entertainment staff - Israel and Rubin have always been so friendly and helpful. They remember and greet everyone like they are special. Make sure people can be involved if the want. I am not impressed with new management. Pool was cold most of the time we were there. Last 2 days finally warm enough to get in and enjoy activities. Only able to reserve 3 times in the restaurants which wasn’t great. The buffet was okay but not great. The omelets in the morning were my favorite thing. Oliglia ( not sure spelling) was a master at it. Bartenders Mauricio and Abraham and wait staff very friendly and took great care of us. Loved Pinto, Lizeth, and Angel. Now, management… requested pool to be heated from day one, told it would be and it wasn’t. Attempted to request more reservations but ignored. Entertainment manager wore no name tag or the new uniforms but was present expecting them to follow his rules. As guests we felt the strain amongst staff although no one said anything or acted differently, it felt off. It is not the same vibe from the previous 5 years and I will be looking for different resorts to visit in the future.
Read More
Julissa
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff is always great
James Ludvig
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The resort and staff were good. The food and whatever flavorings the use in the drinks were terrible.
Mabel
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Debe hacer mas variedad de comida!
PAMELA
icon-Family
Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Do not stay here! The staff was not friendly or helpful when needed help with multiple things. Our app did not work correctly for dinner and when asking multiple times for help we were just told to go to the restaurant when it opened. Each time we were turned away. The buffet food was awful. The bathrooms in the facility were always out of toilet paper and hand soap even at 11am. Our air did not work in our room so we had to go down every day and ask for help. When I asked if we could get our refrigerator restocked with water and beer due to the inconvenience we were told no. The pool bar water was dirty and slimy most days. I will never go back again or recommend this place. The beach chairs were awful and it was not awful area
Read More
Lynn M
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay. Liked the option to have either a quiet adult only pool or the busy family pool. Loved that the WIFI worked wherever you went and never had to log back in after the first time. A/C in the bedroom was either off or freezing (ok as it had a fan.) Entertainment in the lobby was very loud. Drinks weren’t consistent throughout but the pours were plentiful!
Read More
Avelina Garado
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, and great service.
Margaret
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All the staff was nice and courteous.
Sarah
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not only were there clean facilities, but the staff was super nice, accommodating, and gave us a direct line to ask questions and get help whenever we needed something. We got VIP treatment with our Expedia benefits and got a free room upgrade with an ocean view! 10/10 would definitely come back to this same resort!
Shennae
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved the staff, the food had some great options. Right next to the beach. Fun events that the hotel put on for you throughout the day. Clean rooms. Overall will for sure return again.
Jesus
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms where average. Friendly staff. Decent buffet. The hotel interior and rooms could use a makeover. Overall. Its a budget hotel .
Thi Kim Ngoc
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

DO NOT BOOK THIS RESORT IF YOU ARE TRAVELING WITH A BIG GROUP. I traveled to Cancun with a group of 15 people (12 adults and 3 kids), and staying at GR Solaris Cancun was one of the most frustrating travel experiences we’ve had. We planned this trip 5 months in advance, made specific room requests early (king beds, crib, rooms close together), and none of it was honored. Check-in alone took 45 minutes. We were given no king room, no crib, and our rooms were scattered across different floors. If you’re counting on your requests being respected — don’t. The room itself looked decent at first glance, but we had two serious issues: • The sliding balcony door did not lock (major safety concern). • We found dirty boxer underwear hidden between the extra pillows. When we reported this, staff showed zero urgency and never once apologized. Finding someone else’s underwear in your room should not be treated as “normal,” yet that’s exactly how it felt. We asked to move rooms and requested to be closer to family — that turned into another nightmare. They made us check out of our room before 11am but didn’t have a new room available until 2pm. We had two kids with us. We were left waiting around for hours with luggage. Completely inconvenient and poorly handled. Now let’s talk about restaurants — because this was the biggest disaster. If you are a group larger than 3–4 people, be prepared for chaos. The system does not accommodate large groups properly. Reservations can only be m
Read More
Eric
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean, couldn’t find dust in even the hardest to reach places. We really enjoyed the all-inclusive benefits and the Expedia VIP perks put it over the top. Food quality and selection was solid, and for a family with kids the buffet and snack bars are clutch. Seemed like there was also a daily surprise cookout almost every day with something delicious. We also enjoyed the daily activities, particularly the water aerobics with Israel and Ruben. We only went to one evening show, but we found it entertaining. It was clear that the staff care and put effort into making the experience enjoyable for guests. The beach was very nice and the ocean was the most spectacular color I’ve ever seen. We would be very happy to have an opportunity to stay here again.
Read More
Denzil
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very clean and nice 👌
ALEXEIS M PUBILLONES
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The facilities are good overall, but the rooms need upgrades. Entertainment is very limited, and the hotel feels too quiet. Except for a few friendly staff members, most employees seemed unhappy. Food variety is poor and quality is average, even at the specialty restaurants. Breakfast gets overcrowded, and the service at the overflow restaurant is weak due to understaffing. Overall, I would not return to this hotel.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 GR Solaris Cancun & Spa - All Inclusive

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews GR Solaris Cancun & Spa - All Inclusive

Other sources (4,093)
8.0
Very Good
From 4,093 reviews
Cleanliness

8.8

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews GR Solaris Cancun & Spa - All Inclusive

Number of reviews per page
20
40
Top reviews
Kelli
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were amazing! Clean rooms. Beautiful beach. Only downside for me was how early all the bars closed. Only the lobby bar was open past 5-6pm. Also, no food options after the buffet closes at 10pm. With a younger crowd, we were looking for late night snacks and there were zero options… even for purchase.
Brian
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pros. Hotel. Very clean, lots of pool, staff was excellent. Food and drinks included Cons. (I’m admitting I’m a food snob). The food wasn’t really good. Drink “top shelf” Smirnoff Bacardi captain morgan Jim beam and sometimes I saw Johnny black. The frozen drinks had a strange taste
Caroline
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

1-Need much more organization 2- too slow in dining area 3-the worst part or experience is that we got a call at 12:30am from the reception just to tell us that the check out is at 12pm 4-no umbrella for our whole 7 day stay!
Malinda
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our favorite resort! We have been going there 15+ years and love it. Very clean, food is good and staff is amazing!
Zulfiya
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lines to buffet, poor choice of dishes, no food left at chef's station leaves bad impression. So called pool/bar at the main lobby is lrft to imagination what to do there. The resort looks like is struggling to keep up with appearance but in no vain. Beside the gorgeous sea which we love a lot I wouldn't recommend to go there. It's not even 3 stars . The Speedy shuttle service was not speedy at all, in fa t they had us wait for more than an hour to get from airport to hotel giving lame excuses though the trip was about 20 minites. That also spiled our vacation mood.
Read More
Mary
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was great! Room staff always treated us well and cleaned well. Entertainment staff - Israel and Rubin have always been so friendly and helpful. They remember and greet everyone like they are special. Make sure people can be involved if the want. I am not impressed with new management. Pool was cold most of the time we were there. Last 2 days finally warm enough to get in and enjoy activities. Only able to reserve 3 times in the restaurants which wasn’t great. The buffet was okay but not great. The omelets in the morning were my favorite thing. Oliglia ( not sure spelling) was a master at it. Bartenders Mauricio and Abraham and wait staff very friendly and took great care of us. Loved Pinto, Lizeth, and Angel. Now, management… requested pool to be heated from day one, told it would be and it wasn’t. Attempted to request more reservations but ignored. Entertainment manager wore no name tag or the new uniforms but was present expecting them to follow his rules. As guests we felt the strain amongst staff although no one said anything or acted differently, it felt off. It is not the same vibe from the previous 5 years and I will be looking for different resorts to visit in the future.
Read More
Julissa
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff is always great
James Ludvig
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The resort and staff were good. The food and whatever flavorings the use in the drinks were terrible.
Mabel
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Debe hacer mas variedad de comida!
PAMELA
icon-Family
Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Do not stay here! The staff was not friendly or helpful when needed help with multiple things. Our app did not work correctly for dinner and when asking multiple times for help we were just told to go to the restaurant when it opened. Each time we were turned away. The buffet food was awful. The bathrooms in the facility were always out of toilet paper and hand soap even at 11am. Our air did not work in our room so we had to go down every day and ask for help. When I asked if we could get our refrigerator restocked with water and beer due to the inconvenience we were told no. The pool bar water was dirty and slimy most days. I will never go back again or recommend this place. The beach chairs were awful and it was not awful area
Read More
Lynn M
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay. Liked the option to have either a quiet adult only pool or the busy family pool. Loved that the WIFI worked wherever you went and never had to log back in after the first time. A/C in the bedroom was either off or freezing (ok as it had a fan.) Entertainment in the lobby was very loud. Drinks weren’t consistent throughout but the pours were plentiful!
Read More
Avelina Garado
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, and great service.
Margaret
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All the staff was nice and courteous.
Sarah
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not only were there clean facilities, but the staff was super nice, accommodating, and gave us a direct line to ask questions and get help whenever we needed something. We got VIP treatment with our Expedia benefits and got a free room upgrade with an ocean view! 10/10 would definitely come back to this same resort!
Shennae
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved the staff, the food had some great options. Right next to the beach. Fun events that the hotel put on for you throughout the day. Clean rooms. Overall will for sure return again.
Jesus
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms where average. Friendly staff. Decent buffet. The hotel interior and rooms could use a makeover. Overall. Its a budget hotel .
Thi Kim Ngoc
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

DO NOT BOOK THIS RESORT IF YOU ARE TRAVELING WITH A BIG GROUP. I traveled to Cancun with a group of 15 people (12 adults and 3 kids), and staying at GR Solaris Cancun was one of the most frustrating travel experiences we’ve had. We planned this trip 5 months in advance, made specific room requests early (king beds, crib, rooms close together), and none of it was honored. Check-in alone took 45 minutes. We were given no king room, no crib, and our rooms were scattered across different floors. If you’re counting on your requests being respected — don’t. The room itself looked decent at first glance, but we had two serious issues: • The sliding balcony door did not lock (major safety concern). • We found dirty boxer underwear hidden between the extra pillows. When we reported this, staff showed zero urgency and never once apologized. Finding someone else’s underwear in your room should not be treated as “normal,” yet that’s exactly how it felt. We asked to move rooms and requested to be closer to family — that turned into another nightmare. They made us check out of our room before 11am but didn’t have a new room available until 2pm. We had two kids with us. We were left waiting around for hours with luggage. Completely inconvenient and poorly handled. Now let’s talk about restaurants — because this was the biggest disaster. If you are a group larger than 3–4 people, be prepared for chaos. The system does not accommodate large groups properly. Reservations can only be m
Read More
Eric
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean, couldn’t find dust in even the hardest to reach places. We really enjoyed the all-inclusive benefits and the Expedia VIP perks put it over the top. Food quality and selection was solid, and for a family with kids the buffet and snack bars are clutch. Seemed like there was also a daily surprise cookout almost every day with something delicious. We also enjoyed the daily activities, particularly the water aerobics with Israel and Ruben. We only went to one evening show, but we found it entertaining. It was clear that the staff care and put effort into making the experience enjoyable for guests. The beach was very nice and the ocean was the most spectacular color I’ve ever seen. We would be very happy to have an opportunity to stay here again.
Read More
Denzil
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very clean and nice 👌
ALEXEIS M PUBILLONES
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The facilities are good overall, but the rooms need upgrades. Entertainment is very limited, and the hotel feels too quiet. Except for a few friendly staff members, most employees seemed unhappy. Food variety is poor and quality is average, even at the specialty restaurants. Breakfast gets overcrowded, and the service at the overflow restaurant is weak due to understaffing. Overall, I would not return to this hotel.
Read More
Number of reviews per page
20
40