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GR Solaris Cancun & Spa - All Inclusive

Lain-lain
8.0
/10
Sangat Baik
4,093 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Tiago

10.0
/ 10
This was our second time staying at GR Solaris, and once again, it did not disappoint! My wife and I came back with a group of friends, and we all had an amazing experience. The staff truly makes this place special — everyone is so friendly, welcoming, and always ready to help. They go above and beyond to make sure your stay is unforgettable. You really feel taken care of from the moment you arrive. The food and drinks were excellent, with plenty of options for everyone. The accommodations are very comfortable and cozy, making it easy to relax and feel at home. The amenities are outstanding, and there’s always something to enjoy. We especially loved the live shows, karaoke at the bar, and the pool activities — they’re fun, engaging, and create such a great atmosphere. The beach is absolutely beautiful, and the best part is that it’s just a few steps away from the resort. Waking up and being so close to the ocean is truly special. We genuinely love this resort and will definitely be coming back soon. It already feels like our second home!

Jerry Dean

10.0
/ 10
The room was great. Housekeeping did and excellent job. Staff was always helpful and great. Would recommend this hotel

felicito

10.0
/ 10
Had a great stay with my wife and our two kids. The place was clean, and the staff was great.
Di Kawasan
Lihat Peta
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, CP 77500

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
GR Solaris Cancun & Spa - All Inclusive terletak di kawasan / bandar Benito Juárez. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran GR Solaris Cancun & Spa - All Inclusive

Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, CP 77500
Temui Lebih Banyak Tempat
Lobi GR Solaris Cancun & Spa - All Inclusive
Luar Bangunan 2 GR Solaris Cancun & Spa - All Inclusive

Ketahui Lebih Lanjut Mengenai GR Solaris Cancun & Spa - All Inclusive

General


Berdekatan Pantai Delfines

Location


Penginapan di GR Solaris Cancun & Spa - All Inclusive menempatkan anda di tengah-tengah Cancun, dalam lingkungan 10 minit berjalan kaki dari Pantai Delfines dan Padang Golf Iberostar Cancun. Hartanah merangkumi semua ini berada 17.2 km dari Kelab Golf Moon Palace dan 8.2 km dari Pusat Beli-belah La Isla.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Padang Golf Iberostar Cancun - 0.5 km / 0.3 mi
Runtuhan El Rey - 0.5 km / 0.3 mi
Jejak Runtuhan El Rey - 0.5 km / 0.3 mi
Laguna Nichupté - 0.6 km / 0.4 mi
Pantai Delfines - 0.7 km / 0.5 mi
West Coast of Isla Mujeres, Punta Cancun dan Taman Negara Punta Nizuc - 1.6 km / 1 mi
Muzium Maya Cancun - 2.6 km / 1.6 mi
San Miguelito - 2.9 km / 1.8 mi
Oasis Arena - 3 km / 1.8 mi
Aquaworld - 3.5 km / 2.2 mi
Pantai Ballenas - 4.5 km / 2.8 mi
Pantai Coral - 6.6 km / 4.1 mi
Resort Golf Riviera Cancun - 7 km / 4.3 mi
Taman Marin Nasional Puerto Morelos - 7.1 km / 4.4 mi
Pusat Membeli-belah Luxury Avenue - 7.1 km / 4.4 mi

Lapangan terbang pilihan untuk GR Solaris Cancun & Spa - All Inclusive adalah Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 13.3 km / 8.3 bt

Facilities


Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk 3 kolam renang terbuka, sebuah kelab kesihatan dan sebuah gelanggang tenis terbuka. Ciri-ciri tambahan di hartanah ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk daftar keluar ekspres, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Letak kenderaan valet percuma terdapat di tapak hartanah.

Dining


Menjamu selera di Cafe Solaris, salah sebuah daripada 5 restoran di hartanah, atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Snek juga tersedia di kedai kopi atau kafe. Bersantailah dengan minuman yang menyegarkan dari bar tepi kolam atau salah sebuah daripada 3 bar/ruang istirahat. Sarapan bufet percuma disajikan pada setiap hari dari 7:30 hingga 11:30.

Rooms


Selesakan diri anda di salah satu daripada 306 bilik tamu yang menampilkan bar mini (dengan beberapa item percuma) dan Televisyen LED. Bilik mempunyai balkoni persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut.

Semua kemudahan dari GR Solaris Cancun & Spa - All Inclusive

Bar, Kafe dan Lounge GR Solaris Cancun & Spa - All Inclusive
Bar, Kafe dan Lounge
Kolam Renang GR Solaris Cancun & Spa - All Inclusive
Kolam Renang
Kemudahan Hiburan GR Solaris Cancun & Spa - All Inclusive
Kemudahan Hiburan
Pusat Kecergasan GR Solaris Cancun & Spa - All Inclusive
Pusat Kecergasan
Dewan Majlis GR Solaris Cancun & Spa - All Inclusive
Dewan Majlis

Aktiviti

  • Kedai
  • Kolam renang terbuka
  • Payung pantai
  • Ruang TV
  • Kelab kesihatan
  • Taman
  • Spa
  • Tuala pantai
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan bufet
  • Sarapan
  • Bar snek

Umum

  • Kawasan merokok
  • Bankuet
  • Parkir
  • Teres

Sukan & Rekreasi

  • Bola tampar pantai
  • Kecergasan
  • Biliard
  • Gelanggang tenis

Kemudahan Umum

  • Kedai kopi
  • Kopi/teh di lobi
  • Lif

Mesra Keluarga

  • Kelab kanak-kanak
  • Kolam renang kanak-kanak

Pengangkutan

  • Parkir terhad
  • Parkir valet

Kemudahan OKU

  • Parkir mudah diakses OKU
  • Laluan mudah diakses OKU

Kemudahan Berhampiran

  • Kedai cenderamata
  • ATM/Perbankan

Kemudahan Internet

  • WiFi percuma

Kemudahan Perniagaan

  • Bilik mesyuarat

Polisi Penginapan & Maklumat Umum di GR Solaris Cancun & Spa - All Inclusive

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 11:00

Haiwan Peliharaan

Pets Not Allowed

Dasar Tambahan

Hartanah ini tidak memerlukan dokumentasi kesihatan semasa mendaftar masuk, Hos/pengurus hartanah profesional, Green Key (Yayasan untuk Pendidikan Persekitaran), Tepi lautan, Transaksi tanpa tunai disediakan, Hartanah ini tidak menawarkan ujian COVID-19 di lokasi

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di GR Solaris Cancun & Spa - All Inclusive
306
Bilangan tingkat di GR Solaris Cancun & Spa - All Inclusive
7
Fasilitas lain di GR Solaris Cancun & Spa - All Inclusive
Kedai, Kolam renang terbuka, Payung pantai, Ruang TV, Kelab kesihatan

Soalan lazim tentang GR Solaris Cancun & Spa - All Inclusive

Apa facilities yang tersedia di GR Solaris Cancun & Spa - All Inclusive?
Berikut facilities yang ada di GR Solaris Cancun & Spa - All Inclusive seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di GR Solaris Cancun & Spa - All Inclusive?
Masa check-in di GR Solaris Cancun & Spa - All Inclusive bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah GR Solaris Cancun & Spa - All Inclusive menyediakan sarapan pagi?
Ya, GR Solaris Cancun & Spa - All Inclusive menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh GR Solaris Cancun & Spa - All Inclusive?
GR Solaris Cancun & Spa - All Inclusive ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di GR Solaris Cancun & Spa - All Inclusive?
GR Solaris Cancun & Spa - All Inclusive mempunyai 7 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di GR Solaris Cancun & Spa - All Inclusive

Penilaian & Ulasan Keseluruhan GR Solaris Cancun & Spa - All Inclusive

Sumber lain (4,093)
8.0
Sangat Baik
Daripada 4,093 ulasan
Kebersihan

8.8

Keselesaan Bilik

8.0

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong GR Solaris Cancun & Spa - All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Tiago
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

This was our second time staying at GR Solaris, and once again, it did not disappoint! My wife and I came back with a group of friends, and we all had an amazing experience. The staff truly makes this place special — everyone is so friendly, welcoming, and always ready to help. They go above and beyond to make sure your stay is unforgettable. You really feel taken care of from the moment you arrive. The food and drinks were excellent, with plenty of options for everyone. The accommodations are very comfortable and cozy, making it easy to relax and feel at home. The amenities are outstanding, and there’s always something to enjoy. We especially loved the live shows, karaoke at the bar, and the pool activities — they’re fun, engaging, and create such a great atmosphere. The beach is absolutely beautiful, and the best part is that it’s just a few steps away from the resort. Waking up and being so close to the ocean is truly special. We genuinely love this resort and will definitely be coming back soon. It already feels like our second home!
Read More
Dawn
icon-dengan Rakan
dengan Rakan
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The ocean view from our room was beautiful, but within our room, the bathroom door would not close, the bathroom sink leaked, and the room door had to be closed with some force in order to latch it. (Room-3 star) The staff was attentive and very friendly! From the bartenders to the maid service, the staff was accommodating and helpful. (Staff-5 star) The buffet food was mediocre, and when we ate at Don Gus, the portions were small and the steak was chewy and inedible. (Food-2 star) The entertainment at the pool was good throughout the day, but it was lacking in the evening. (Entertainment-3 star) Suggestions— The swim up bar and music should be at the adults only pool area.
Read More
Jerry Dean
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The room was great. Housekeeping did and excellent job. Staff was always helpful and great. Would recommend this hotel
felicito
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Had a great stay with my wife and our two kids. The place was clean, and the staff was great.
Mary Grace
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Staff are amazing!
Kristopher
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Had issues with the room. The bathroom handle broke, water dripped from the ceiling vent on the floor, and service to repair issues were slow. Also, the breakfast and lunch were good. Dinner in the specialty restaurants the menu was limited and service was poor.
Candace
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Clean rooms, very friendly staff, beautiful spaces, kids club.
Renee
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The staff was terrific, service was superb and I really enjoyed my stay. The food
Sreejesh Sasi
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Overall the stay was great. The room was not super excellent per say but no complaints. The staff was nice and the beach was clean. Kids enjoyed the pool and snack places around it. Daily shows and pool side activities make the stay wonder. One of the restaurants that we wanted to try was closed all week :( Buffet was great as well with lot of food variety.
Read More
Gabriel
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The hotel itself was good, but the experience was frustrating due to constant miscommunication. At check-in, we were told we could request a late checkout the same day, only to find out later that it wasn’t possible. We kept being told different things by different staff members. We were asked to come back at 9 to speak with a manager, then 9:30, then 10:30, and eventually told no manager was available. After all that running around, we called customer service and they were able to help. Later, we were told the supervisor Leonardo was there and suddenly the checkout time changed to 3 PM, even though we had previously been told that after paying we could stay until 5 PM. We also experienced similar issues with room service — told one thing one day, and the next day it was completely different. Aside from all the confusion and lack of clear communication, the hotel itself was good, but the overall experience was stressful because of these issues.
Read More
Todd
icon-dengan Rakan
dengan Rakan
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The staff is amazing!!! The management and new manager is horrible now. Way too much to list that has gone totally downhill and even gone.
Juan
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Excellent. Thank you
Michaela
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Everything about this resort was AMAZING ! The rooms were a great size to the food being amazing to the Staff that were always helpful . Our Canadian Families will return ❤️🇨🇦❤️🇲🇽
Howayne
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Staff great, room clean, great food buffet and from the restaurants. Great getaway for my and I we had the lagoon view then after a day switched to the ocean view both rooms were great.
Dalton
icon-dengan Anak
dengan Anak
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

So it started out I paid for a partial ocean view room with a king bed and I even reached out to the hotel well prior to arriving stating that it would be much easier for my wife and I with two young children to have a king rather then two doubles we show up and they tell us they’re unable to be accommodating. We go to our room and you literally can’t see the ocean unless your out on the balcony (not worth the extra they charged) or pictures showed in what was advertised We went down in a group and we mentioned we could wait so we could all sit and eat together and we were met with fairly rude staff that weren’t accommodating what so ever The food was okay nothing to call home about They are way understaffed for waiters at the pool They give you a bottle of water per guest at the arrival and expect you to fill at these “fill stations” they have on every floor which sounds awesome cause we brought our yetis but all the fill stations filters are shot and I don’t know about you but I’m not risking unfiltered Mexican water with kids or at all I reached out to the front desk to be confronted with again rude employees telling me that there’s nothing they can do until I got mad and finally they gave us again only one water bottle per person stating they’d fix it we were there for 7 days and when we left it still wasn’t fixed It seemed every-time you turned around tips were expected not appreciated (I don’t mind tipping but it’s a tip not an expectation)
Read More
Tracey Xiomara
icon-dengan Anak
dengan Anak
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Any and all requests were denied, reception/front desk staff was not accommodating, the faucet in our bathroom did not work, amenities and food were not the best. Overall we wished for a better experience but had to make the most of our stay. Only plus is the beautiful beach and easy access to get there. The staff in their eating establishments were always kind and attentive.
Read More
Yuyuen
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

A very nice resort. Rooms and facilities are clean. Friendly front desk staff, maintenance staff and cleaning staff. Restaurant staff was under pressure, reflected on their attitude and services. No personal control on AC. Too cold at night. Pillows are hard. Overall we enjoyed our stay. But would hesitate to go back. Simple improvements would bring us back to this beautiful resort!
Read More
sukhvir kaur
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Old but very clean. Everything was good but food was not good. Same thing throughout the day. Same menu no quality. If you are vegetarian just eat raw vegetables and rice all day. Food by the pools was fresh and taste good. Elevators were very slow which takes lots of time to go up and down. Staff had a language problem so hard to communicate to get anything. Otherwise we had a so much fun. Pool entertainment parties were very much fun. If you don’t care about the food then you going to love this place.
Read More
Claire
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Room and common areas were clean and nice
navdeep
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Very clean resort, friendly staff.
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 GR Solaris Cancun & Spa - All Inclusive

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Penilaian & Ulasan Keseluruhan GR Solaris Cancun & Spa - All Inclusive

Sumber lain (4,093)
8.0
Sangat Baik
Daripada 4,093 ulasan
Kebersihan

8.8

Keselesaan Bilik

8.0

Perkhidmatan dan Kemudahan

8.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong GR Solaris Cancun & Spa - All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Tiago
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

This was our second time staying at GR Solaris, and once again, it did not disappoint! My wife and I came back with a group of friends, and we all had an amazing experience. The staff truly makes this place special — everyone is so friendly, welcoming, and always ready to help. They go above and beyond to make sure your stay is unforgettable. You really feel taken care of from the moment you arrive. The food and drinks were excellent, with plenty of options for everyone. The accommodations are very comfortable and cozy, making it easy to relax and feel at home. The amenities are outstanding, and there’s always something to enjoy. We especially loved the live shows, karaoke at the bar, and the pool activities — they’re fun, engaging, and create such a great atmosphere. The beach is absolutely beautiful, and the best part is that it’s just a few steps away from the resort. Waking up and being so close to the ocean is truly special. We genuinely love this resort and will definitely be coming back soon. It already feels like our second home!
Read More
Dawn
icon-dengan Rakan
dengan Rakan
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The ocean view from our room was beautiful, but within our room, the bathroom door would not close, the bathroom sink leaked, and the room door had to be closed with some force in order to latch it. (Room-3 star) The staff was attentive and very friendly! From the bartenders to the maid service, the staff was accommodating and helpful. (Staff-5 star) The buffet food was mediocre, and when we ate at Don Gus, the portions were small and the steak was chewy and inedible. (Food-2 star) The entertainment at the pool was good throughout the day, but it was lacking in the evening. (Entertainment-3 star) Suggestions— The swim up bar and music should be at the adults only pool area.
Read More
Jerry Dean
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The room was great. Housekeeping did and excellent job. Staff was always helpful and great. Would recommend this hotel
felicito
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Had a great stay with my wife and our two kids. The place was clean, and the staff was great.
Mary Grace
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Staff are amazing!
Kristopher
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Had issues with the room. The bathroom handle broke, water dripped from the ceiling vent on the floor, and service to repair issues were slow. Also, the breakfast and lunch were good. Dinner in the specialty restaurants the menu was limited and service was poor.
Candace
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Clean rooms, very friendly staff, beautiful spaces, kids club.
Renee
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The staff was terrific, service was superb and I really enjoyed my stay. The food
Sreejesh Sasi
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Overall the stay was great. The room was not super excellent per say but no complaints. The staff was nice and the beach was clean. Kids enjoyed the pool and snack places around it. Daily shows and pool side activities make the stay wonder. One of the restaurants that we wanted to try was closed all week :( Buffet was great as well with lot of food variety.
Read More
Gabriel
icon-Percutian Keluarga
Percutian Keluarga
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The hotel itself was good, but the experience was frustrating due to constant miscommunication. At check-in, we were told we could request a late checkout the same day, only to find out later that it wasn’t possible. We kept being told different things by different staff members. We were asked to come back at 9 to speak with a manager, then 9:30, then 10:30, and eventually told no manager was available. After all that running around, we called customer service and they were able to help. Later, we were told the supervisor Leonardo was there and suddenly the checkout time changed to 3 PM, even though we had previously been told that after paying we could stay until 5 PM. We also experienced similar issues with room service — told one thing one day, and the next day it was completely different. Aside from all the confusion and lack of clear communication, the hotel itself was good, but the overall experience was stressful because of these issues.
Read More
Todd
icon-dengan Rakan
dengan Rakan
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The staff is amazing!!! The management and new manager is horrible now. Way too much to list that has gone totally downhill and even gone.
Juan
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Excellent. Thank you
Michaela
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Everything about this resort was AMAZING ! The rooms were a great size to the food being amazing to the Staff that were always helpful . Our Canadian Families will return ❤️🇨🇦❤️🇲🇽
Howayne
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Staff great, room clean, great food buffet and from the restaurants. Great getaway for my and I we had the lagoon view then after a day switched to the ocean view both rooms were great.
Dalton
icon-dengan Anak
dengan Anak
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

So it started out I paid for a partial ocean view room with a king bed and I even reached out to the hotel well prior to arriving stating that it would be much easier for my wife and I with two young children to have a king rather then two doubles we show up and they tell us they’re unable to be accommodating. We go to our room and you literally can’t see the ocean unless your out on the balcony (not worth the extra they charged) or pictures showed in what was advertised We went down in a group and we mentioned we could wait so we could all sit and eat together and we were met with fairly rude staff that weren’t accommodating what so ever The food was okay nothing to call home about They are way understaffed for waiters at the pool They give you a bottle of water per guest at the arrival and expect you to fill at these “fill stations” they have on every floor which sounds awesome cause we brought our yetis but all the fill stations filters are shot and I don’t know about you but I’m not risking unfiltered Mexican water with kids or at all I reached out to the front desk to be confronted with again rude employees telling me that there’s nothing they can do until I got mad and finally they gave us again only one water bottle per person stating they’d fix it we were there for 7 days and when we left it still wasn’t fixed It seemed every-time you turned around tips were expected not appreciated (I don’t mind tipping but it’s a tip not an expectation)
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Tracey Xiomara
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dengan Anak
4.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Any and all requests were denied, reception/front desk staff was not accommodating, the faucet in our bathroom did not work, amenities and food were not the best. Overall we wished for a better experience but had to make the most of our stay. Only plus is the beautiful beach and easy access to get there. The staff in their eating establishments were always kind and attentive.
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Yuyuen
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

A very nice resort. Rooms and facilities are clean. Friendly front desk staff, maintenance staff and cleaning staff. Restaurant staff was under pressure, reflected on their attitude and services. No personal control on AC. Too cold at night. Pillows are hard. Overall we enjoyed our stay. But would hesitate to go back. Simple improvements would bring us back to this beautiful resort!
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sukhvir kaur
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Old but very clean. Everything was good but food was not good. Same thing throughout the day. Same menu no quality. If you are vegetarian just eat raw vegetables and rice all day. Food by the pools was fresh and taste good. Elevators were very slow which takes lots of time to go up and down. Staff had a language problem so hard to communicate to get anything. Otherwise we had a so much fun. Pool entertainment parties were very much fun. If you don’t care about the food then you going to love this place.
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Claire
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Room and common areas were clean and nice
navdeep
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Very clean resort, friendly staff.
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