Savoy Le Grand Hotel

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8.0
/10
Very Good
1,009 reviews

What Guests Say About Their Stay

Shirlyn

10.0
/ 10
Clean room, property was beautiful, friendly staff. Property located in nice area. next trip will stay longer

Arshad

10.0
/ 10
Hotel are undergoing a major construction project…loud works, didn’t allow us to rest as we had hoped too

Lucy

10.0
/ 10
The poolside seating was very comfortable. The staff was very friendly and helpful. I had a great time here.
In the Area
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Avenue de la Menara, Marrakesh, Marrakesh-Safi, Morocco, 40000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Savoy Le Grand Hotel is located in area / city Marrakesh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Savoy Le Grand Hotel

Avenue de la Menara, Marrakesh, Marrakesh-Safi, Morocco, 40000
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General


Near Menara Mall

Location


A stay at Savoy Le Grand Hotel places you in the heart of Marrakech, steps from Avenue Mohamed VI and Menara Mall. This luxury hotel is 0.6 mi (0.9 km) from Menara Gardens and 0.7 mi (1.1 km) from Palais des Congrès.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Avenue Mohamed VI - 0.2 km / 0.1 mi
Menara Mall - 0.3 km / 0.2 mi
Place of Youth - 0.6 km / 0.4 mi
Menara Gardens - 0.9 km / 0.6 mi
Palais des Congrès - 1.1 km / 0.7 mi
Bab El Djedid - 1.2 km / 0.7 mi
Casino de Marrakech - 1.3 km / 0.8 mi
Le Grand Casino de La Mamounia - 1.4 km / 0.8 mi
Royal Tennis Harti - 1.5 km / 0.9 mi
Harti Garden - 1.5 km / 0.9 mi
Cyber Park - 1.5 km / 0.9 mi
Theatre Royal - 1.7 km / 1.1 mi
Koutoubia Mosque - 1.8 km / 1.1 mi
Artisanal Craft Center Marrakech - 2 km / 1.2 mi
Place du 16 November - 2.2 km / 1.4 mi

The preferred airport for Savoy Le Grand Hotel is Menara Airport (RAK) - 4.1 km / 2.6 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 2 outdoor swimming pools and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Dining


Enjoy international cuisine at Le Metropole, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 4 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 444 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

All facilities in Savoy Le Grand Hotel

Bar, Cafe and Lounge Savoy Le Grand Hotel
Bar, Cafe and Lounge
Swimming Pool Savoy Le Grand Hotel
Swimming Pool
Entertainment Facility Savoy Le Grand Hotel
Entertainment Facility
Fitness Center Savoy Le Grand Hotel
Fitness Center
Functional Hall Savoy Le Grand Hotel
Functional Hall

Things to Do

  • Outdoor pool
  • Indoor pool
  • Barbecue
  • Turkish bath
  • TV lounge
  • Spa
  • Health club
  • Picnic area
  • Garden
  • Library
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station

Nearby Facilities

  • Shops
  • Hair salon
  • ATM/Banking

Public Facilities

  • Coffee shop
  • Parking

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Savoy Le Grand Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 03:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Savoy Le Grand Hotel
444
Number of floors in Savoy Le Grand Hotel
5
Another facilities in Savoy Le Grand Hotel
Outdoor pool, Indoor pool, Barbecue, Turkish bath, TV lounge

Frequently asked question in Savoy Le Grand Hotel

What are available facilities at Savoy Le Grand Hotel?
There are top facilites at Savoy Le Grand Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Savoy Le Grand Hotel?
The standard check-in time at Savoy Le Grand Hotel is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00
Does Savoy Le Grand Hotel provide breakfast?
Yes, Savoy Le Grand Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Savoy Le Grand Hotel?
Savoy Le Grand Hotel is a 5.0-star hotel.
How many floors does Savoy Le Grand Hotel have?
Savoy Le Grand Hotel has 5 floors.
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More Reviews from Other Guests in Savoy Le Grand Hotel

Overall Ratings & Reviews Savoy Le Grand Hotel

Traveloka (2)
Other sources (1,007)
8.0
Very Good
From 1,007 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Savoy Le Grand Hotel

Number of reviews per page
20
40
Top reviews
Melissa
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very rude and unprofessional staff. The AC wasn’t functioning well and most of the time the room was very hot. Room service is very late and not to the standard of the price paid. Misunderstood the booking days and made me pay for an extra night while at checkin I gave them the dates I was supply to stay, when I told them they need to fix it they argued about the new price and when asked for the authorities they wouldn’t call the police and physically blocked me from leaving the premises to call the police. They held my suitcases and passport in my room and did not inform me that I was supposed to checkout on the 19th until I returned from my day out. Overall customer service is very poor and unprofessional, there is no customer satisfaction not the price paid is worth the amenities. Paid similar price at the ritz and had the best ever experience and service. This shows how the hospitality in French managed hotels in Morocco and the customer service in general still lacking and the bureau of tourism should be aware of these issues. I would not recommend this facility to anyone else in the future.
Read More
peter
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I travel all year for work and this is the worst hotel i have ever been too. Staff are rude and dont care! Rooms are dated and everything in room was broken including tv, balcony, door iron and safe. Told management but didnt really care Spoke to General Manager Muhammed and he was worse than his staff. Told me he would give me a discount when i go back to hotel as if i ever would. He was rude an arrogant. The changed our room 3 times in 3 days which took hours to do but he couldn't see a problem with that. Rudest General manager iv ever encountered. Pool area is nice with DJ playing but staff just dont care. Im in Marrakech every year and its amazing. Arab culture is so welcoming but this hotel is the opposite. Even every taxi we got in agreed that all they ever heard was problems with this hotel. No wander it has changed names 4 times in past 20 years. Btw is fully under construction but in there true sneaky way they dont tell you. Reception was full of people complaining and all you could hear around the pool area was people with issues with hotel. This was not unique to me. Reviews must be manufactured or fabricated. U must visit Marrakech it is amazing but if you stay at this hotel your trip will be ruined.
Read More
Alexander
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall we were quite disappointed in this hotel. It carries the "Savoy" name but is considerably rough around the edges. One of the four hotel buildings is actually an incomplete building site. The finishings in the rooms are of a quite sub-standard (poor tile grouting, marble still have writing on it from installation, our balcony door would not lock). The hotel also charges too much for some services, given their quality. For example, the evening buffet cost around £25 per head but the food was overall fairly poor. We only ate there as our flight arrived late. Another example is that the hotel charges £20 per person for 1 hour of hot tub use, even if you have purchased spa treatments. Every other spa I have ever been to would include this for free if you had booked treatments. Cocktails are also exorbitant prices. The staff were generally very helpful, but no more so than a normal hotel.
Read More
Alexandro
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hospitality
Shirlyn
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, property was beautiful, friendly staff. Property located in nice area. next trip will stay longer
Ahmed
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good
Arshad
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel are undergoing a major construction project…loud works, didn’t allow us to rest as we had hoped too
Lineker
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
Guadalupe
icon-Family
Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Communication with hotel very poor. Sent messages via Expedia and email before arrival and received no response. There is no hotel shuttle, they will send you a taxi and will charge you higher rate. Much cheaper and faster to get an uber. The service in the hotel is pretty average or below average. There is only one or two people that were really outstanding, real shame, below expectations.
Read More
Lucy
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The poolside seating was very comfortable. The staff was very friendly and helpful. I had a great time here.
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean but some construction work was going on receptionist Sara and Fatimazara was very helpful and friendly breakfast was great and Nawal who took care of us was brilliant and the supervisor Hamza made sure we were locked after very well TV channels need improvement we will definitely go back
Parminder
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel. Ideal location near to everything you need.
Alex
icon-Family
Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The bathroom was dirty and seemed not clean
Sanj
icon-with Friends
with Friends
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Building works!! Check before booking
Delphine
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Service : terrible !
Ramana
icon-Family
Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was not at all responsive to our requests, room was hot with no A/C (repeated requests to fan was ignored) andloud.
Ari
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

room looks basic, with old and tired furniture. Not what is expected from a 5 star hotel. Air conditioning is off, because it's "winter", even though it was 28 degrees and the pool area is very noisy due to the hotel being extended which made it look like a building site!
Satish Kumar
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fanastic
Kiren
icon-with Children
with Children
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We have stayed here as a family before and it was lovely which is why we returned last week. Unfortunately I would avoid this hotel until their construction work is complete. That was the shock we received when we got there. There was no mention of works on the website or anywhere. We were advised by reception staff that the noise would not be heard from the room which was not true. The hotel staff kindly changed our room to another but the noise was still loud from the room. It was disappointing given we were there to relax. We were constantly wokem by the noise of drilling and banging which was very unsettling. We were offered one complimentary dinner the first night we arrived which was awful. We ended up leaving the hotel to get dinner elsewhere and unfortunately in the day we also used to leave because of the noise. The rooms were also too hot and it took some effort to get a fan in the room. We were told there is not any AC but the blower system last time was cool air however it was blowing warm air this time. Housekeeping kept forgetting to give us fresh towels each day, the old would be removed and none to replace them. When we tried to contact reception or housekeeping the phone would often just ring for ages with no answer so most of the trip we gave up. Overall experience this time left a negative feeling of us not wanting to return any time soon. Very unfortunate as we loved the hotel the first time around but I feel things could be handled better.
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Andrew
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great sized room. Good amenities, service was on the slow side and there was major building work happening which we were not aware of before we arrived.
Number of reviews per page
20
40

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Lobby 4 Savoy Le Grand Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Savoy Le Grand Hotel

Traveloka (2)
Other sources (1,007)
8.0
Very Good
From 1,007 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Savoy Le Grand Hotel

Number of reviews per page
20
40
Top reviews
Melissa
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very rude and unprofessional staff. The AC wasn’t functioning well and most of the time the room was very hot. Room service is very late and not to the standard of the price paid. Misunderstood the booking days and made me pay for an extra night while at checkin I gave them the dates I was supply to stay, when I told them they need to fix it they argued about the new price and when asked for the authorities they wouldn’t call the police and physically blocked me from leaving the premises to call the police. They held my suitcases and passport in my room and did not inform me that I was supposed to checkout on the 19th until I returned from my day out. Overall customer service is very poor and unprofessional, there is no customer satisfaction not the price paid is worth the amenities. Paid similar price at the ritz and had the best ever experience and service. This shows how the hospitality in French managed hotels in Morocco and the customer service in general still lacking and the bureau of tourism should be aware of these issues. I would not recommend this facility to anyone else in the future.
Read More
peter
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I travel all year for work and this is the worst hotel i have ever been too. Staff are rude and dont care! Rooms are dated and everything in room was broken including tv, balcony, door iron and safe. Told management but didnt really care Spoke to General Manager Muhammed and he was worse than his staff. Told me he would give me a discount when i go back to hotel as if i ever would. He was rude an arrogant. The changed our room 3 times in 3 days which took hours to do but he couldn't see a problem with that. Rudest General manager iv ever encountered. Pool area is nice with DJ playing but staff just dont care. Im in Marrakech every year and its amazing. Arab culture is so welcoming but this hotel is the opposite. Even every taxi we got in agreed that all they ever heard was problems with this hotel. No wander it has changed names 4 times in past 20 years. Btw is fully under construction but in there true sneaky way they dont tell you. Reception was full of people complaining and all you could hear around the pool area was people with issues with hotel. This was not unique to me. Reviews must be manufactured or fabricated. U must visit Marrakech it is amazing but if you stay at this hotel your trip will be ruined.
Read More
Alexander
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall we were quite disappointed in this hotel. It carries the "Savoy" name but is considerably rough around the edges. One of the four hotel buildings is actually an incomplete building site. The finishings in the rooms are of a quite sub-standard (poor tile grouting, marble still have writing on it from installation, our balcony door would not lock). The hotel also charges too much for some services, given their quality. For example, the evening buffet cost around £25 per head but the food was overall fairly poor. We only ate there as our flight arrived late. Another example is that the hotel charges £20 per person for 1 hour of hot tub use, even if you have purchased spa treatments. Every other spa I have ever been to would include this for free if you had booked treatments. Cocktails are also exorbitant prices. The staff were generally very helpful, but no more so than a normal hotel.
Read More
Alexandro
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hospitality
Shirlyn
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, property was beautiful, friendly staff. Property located in nice area. next trip will stay longer
Ahmed
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good
Arshad
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel are undergoing a major construction project…loud works, didn’t allow us to rest as we had hoped too
Lineker
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
Guadalupe
icon-Family
Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Communication with hotel very poor. Sent messages via Expedia and email before arrival and received no response. There is no hotel shuttle, they will send you a taxi and will charge you higher rate. Much cheaper and faster to get an uber. The service in the hotel is pretty average or below average. There is only one or two people that were really outstanding, real shame, below expectations.
Read More
Lucy
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The poolside seating was very comfortable. The staff was very friendly and helpful. I had a great time here.
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean but some construction work was going on receptionist Sara and Fatimazara was very helpful and friendly breakfast was great and Nawal who took care of us was brilliant and the supervisor Hamza made sure we were locked after very well TV channels need improvement we will definitely go back
Parminder
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel. Ideal location near to everything you need.
Alex
icon-Family
Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The bathroom was dirty and seemed not clean
Sanj
icon-with Friends
with Friends
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Building works!! Check before booking
Delphine
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Service : terrible !
Ramana
icon-Family
Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was not at all responsive to our requests, room was hot with no A/C (repeated requests to fan was ignored) andloud.
Ari
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

room looks basic, with old and tired furniture. Not what is expected from a 5 star hotel. Air conditioning is off, because it's "winter", even though it was 28 degrees and the pool area is very noisy due to the hotel being extended which made it look like a building site!
Satish Kumar
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fanastic
Kiren
icon-with Children
with Children
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We have stayed here as a family before and it was lovely which is why we returned last week. Unfortunately I would avoid this hotel until their construction work is complete. That was the shock we received when we got there. There was no mention of works on the website or anywhere. We were advised by reception staff that the noise would not be heard from the room which was not true. The hotel staff kindly changed our room to another but the noise was still loud from the room. It was disappointing given we were there to relax. We were constantly wokem by the noise of drilling and banging which was very unsettling. We were offered one complimentary dinner the first night we arrived which was awful. We ended up leaving the hotel to get dinner elsewhere and unfortunately in the day we also used to leave because of the noise. The rooms were also too hot and it took some effort to get a fan in the room. We were told there is not any AC but the blower system last time was cool air however it was blowing warm air this time. Housekeeping kept forgetting to give us fresh towels each day, the old would be removed and none to replace them. When we tried to contact reception or housekeeping the phone would often just ring for ages with no answer so most of the trip we gave up. Overall experience this time left a negative feeling of us not wanting to return any time soon. Very unfortunate as we loved the hotel the first time around but I feel things could be handled better.
Read More
Andrew
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great sized room. Good amenities, service was on the slow side and there was major building work happening which we were not aware of before we arrived.
Number of reviews per page
20
40