Clarion Hotel The Hub

Clean, helpful staff, great breakfast

Staff and Property were amazing. Property is close to city center and has a wonderful view of the river/canal.

The delicious breakfast is very well stocked and displayed with very good food. However, the behavior of the guests is appalling! I was bumped by people trying to get food. One man jumped in front of me, stretched his arm in front of me, grabbed a cup and filled it with coffee while I was clearly ahead of him in line, already holding an empty cup. The vibe in the dining room felt like sharks at a feeding frenzy. As an American, I’m sensitive to my countrymen behaving badly but I did not witness this at all! It appeared to be mostly big Europeans acting rudely.

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Excellent value for money hotel. The room itself is nothing overly special, but the whirl pool, sauna, steam room and jacuzzi, plus the breakfast made this a fantastic stay. To clarify, nothing wrong with the room at all, it was clean, good quality toiletries, large TV with casting etc, but it was a compact room. Staff were very friendly and helpful (especially considering how busy it was with a football cup final and race in the city). Highly recommend.

Staff great, hotel lovely, room nice - actual room was boiling constantly which impacted our sleep due to no working temp control in room and reception said they’d sort it but it did not seem to make a difference.

The breakfast was fantastic. The evening dinner was a bit expensive.

Safety hazard from a lamp hanging from the ceiling next to the dresser in room 1128

Was great

We had 3 nights at the Clarion The Hub. I would fully recommend it for location across the road from the central station. For early staters there is a no cooked breakfast out from 4am where else do you see that. The main breakfast was the biggest selection/variety of food I’ve seen over many years decades of travelling.

Good food and helpful staff

Lots of front desk staff so we didn’t have to wait for anything. Both the rooftop bar and the lobby bar had really nice staff and great cocktails. The breakfast buffet was massive and really high quality. The pool in the basement was an infinity pool so that was fun to try and they have a steam and a dry sauna as well that we enjoyed on our last night. This hotel is also across the street from the central train station and the local transportation had stops all around here. Very walkable as well. This is one of the best hotels I’ve stayed at for tourism. Everything was pretty close.

I stayed in this hotel a few times before and I booked it again mainly because of the steam/sauna rooms. Sad to say I definitely will not return to this hotel in future. As before I booked the Standard Double Room. The room is supposed to have a small sofa/ chair by the bed, as featured in the standard double room photos, apart from a chair in front of the desk. In the room I got this time, there is only one chair by the desk. Also, the fridge did not work - it's warm inside. I called the front desk and asked for another room. To avoid misunderstanding on whether to categorise the furniture in question as a chair or sofa, I specifically said there was only one chair in the room in front of the desk. The lady who answered my call assured me that in a (mere) standard double room only one chair is available for guests, almost in a mocking tone. So I went down to the front desk and asked for another room. The staff apologised and said that not all standard double rooms have that piece of furnture. In the end I still got a room with only one, uncomfortable chair by the desk. However, I later found out that the phone in the room did not work; so when I had to contact housekeeping, the only choice was to go to the front desk... Front desk staff are very helpful and friendly, to be fair. But there are lots of other hotels in the area with way more comfortable rooms, which include a sofa and functioning fridge/phone. I surely will not return to Clarion The Hub.

Great location, very easy access to sights and restaurants/shops. There was a strike when we visited so no housekeeping which we weren’t told. Staff at reception and the restaurant/bar were very friendly and helpful. Breakfast was great with a huge choice. The pool was closed which we weren’t told. Comfortable bed and nice smelling Rituals toiletries in the bathroom.

Friendly staff; great central location, awesome buffet breakfast selection. Well appointed gym with sauna and steam. Only downsides were poor A/C system and beds are too soft. That said I would still return to this hotel

Easy walk to tourist areas and convenience store restaurants

Breakfast was excellent. Really appreciated the free access to the spa area, one of the few hotels in the area that do not apply restrictions and surcharges.

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Lovely hotel and friendly staff

breakfast was good and good options to eat