Hotel XYZ

Hotels
8.2
/10
Very Good
492 reviews

What Guests Say About Their Stay

Wilyn M. C.

8.5
/ 10
Good value for money!!!

Myah

10.0
/ 10
We stayed at XYZ hotel for about three weeks while vacationing there in tacloban city. All the staff were very friendly, respectful and polite. Our room was kept clean and comfortable. The only issues were that the WiFi keeps dropping off and had to re-log back in. The first 11 days we were at the “ Fine room Queen”5th floor room 503 which was okay, there were molds in the shower area and the air conditioning wasn’t as cold as it should. Also the trash cans didn’t have plastic bags in them. I had to request for plastic bags to be put inside the trash cans. The sink was clogged at first but then it was cleaned up and declogged. Then we moved to “ fantastic room” (6th floor room 610) which I love the most because it was cleaner than the “fine room” overall my room was clean and our trash cans did have a plastic bag in them. Also the air condition was colder this time. I loved the fantastic room and will stay again the next time we visit tacloban city. Oh the pool area was nice and clean as well and food was great too just wished there were more options for breakfast menu. Also the only thing I didn’t like there were too many tiny bugs crawling around each time I bring food or snacks. Maybe they could use pest control to make sure they keep the bugs away. I only seen one little roach in fantastic room I killed it as soon as I seen it (room 610)

pascal

10.0
/ 10
the valet opening the door and the warm greeting from all the staff made me feel right at home as soon as i stepped inside. Room Was very clean and spacious. Dinner on level 9 was also excellent. A taste of western food is nice break from rice everyday. It was a treat really. Breakfast was included in the booking and breakfast was great. My wife had the triple cheese toasty with the brew coffee and i had the french toast with bacon and scrambled eggs. This hotel is a good location for Immigration matters as its only 5 minutes away and also PSA for papers is 5 minutes away so perfect for our needs. Across the road you have a department store also very convenient. Will stay again. XYZ is my go to.

Arnel

10.0
/ 10
Best place in Tac! Clean modern and affordable. It’s the best deal in the city with free gourmet breakfast! Yes it’s included! They have a cool top floor pool that overlooks the city and right next to it is a restaurant/bar. The groundfloor has also a fusion restaurant that serves different menus and a coffee/pastry shop in the lobby! Will definitely stay again the the future!
In the Area
See Map
P. Zamora St., Downtown, Tacloban City, Leyte, Philippines, 6500

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel XYZ is located in area / city Downtown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel XYZ

P. Zamora St., Downtown, Tacloban City, Leyte, Philippines, 6500
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Lobby Hotel XYZ
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Location


Hotel XYZ is located in area / city Downtown.

About Hotel XYZ

From business event to corporate gathering, Hotel XYZ provides complete services and facilities that you and your colleagues need.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel XYZ.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel XYZ is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel XYZ is the right place to stay.

All facilities in Hotel XYZ

Bar, Cafe and Lounge Hotel XYZ
Bar, Cafe and Lounge
Swimming Pool Hotel XYZ
Swimming Pool
Entertainment Facility Hotel XYZ
Entertainment Facility
Fitness Center Hotel XYZ
Fitness Center
Lobby Hotel XYZ
Lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Limited parking
  • Airport transfer

Things to Do

  • Spa
  • Sauna

General

  • Reception hall
  • Parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel XYZ

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Contactless check-in is available
  • Fee for buffet breakfast: approximately PHP 385 for adults and PHP 197.5 for children
  • Airport shuttle fee: PHP 500 per person (one-way)
  • Early check-in fee: PHP 1000.00 (subject to availability)
  • Late check-out fee: PHP 1000.00 (subject to availability)
  • Rollaway bed fee: PHP 1400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel XYZ
56
Number of floors in Hotel XYZ
10
Another facilities in Hotel XYZ
Laundry service, Newspaper in lobby, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Hotel XYZ

What are available facilities at Hotel XYZ?
There are top facilites at Hotel XYZ such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel XYZ?
The standard check-in time at Hotel XYZ is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does Hotel XYZ provide breakfast?
Yes, Hotel XYZ provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel XYZ?
Hotel XYZ is a 3.0-star hotel.
How many floors does Hotel XYZ have?
Hotel XYZ has 10 floors.
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More Reviews from Other Guests in Hotel XYZ

Overall Ratings & Reviews Hotel XYZ

Traveloka (74)
Other sources (418)
8.2
Very Good
From 418 reviews
Cleanliness

8.4

Room Comfort

8.6

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel XYZ

Number of reviews per page
20
40
Top reviews
Edrian
icon-
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was outdated, sink was clogged, had to inform the staff TWICE just to fix the sink, shower drain poorly designed, it floods when you take a shower. AC was dripping/leaking. You can also hear the people pooping next room. Gym was 0 stars, no AC it was hot as hell, only one equipment and it was broken. One guy manning the cafe was too busy on his phone he was ignoring us, me and my nephews and nieces as we were buying desserts, his coworker had to tap him to notice us. The only good thing was the staff was courteous. The food was great too hence the one star.
Read More
Daniel
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Is the pool open
Myah
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff was so friendly and so courteous, our room was kept clean
Myah
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We stayed at XYZ hotel for about three weeks while vacationing there in tacloban city. All the staff were very friendly, respectful and polite. Our room was kept clean and comfortable. The only issues were that the WiFi keeps dropping off and had to re-log back in. The first 11 days we were at the “ Fine room Queen”5th floor room 503 which was okay, there were molds in the shower area and the air conditioning wasn’t as cold as it should. Also the trash cans didn’t have plastic bags in them. I had to request for plastic bags to be put inside the trash cans. The sink was clogged at first but then it was cleaned up and declogged. Then we moved to “ fantastic room” (6th floor room 610) which I love the most because it was cleaner than the “fine room” overall my room was clean and our trash cans did have a plastic bag in them. Also the air condition was colder this time. I loved the fantastic room and will stay again the next time we visit tacloban city. Oh the pool area was nice and clean as well and food was great too just wished there were more options for breakfast menu. Also the only thing I didn’t like there were too many tiny bugs crawling around each time I bring food or snacks. Maybe they could use pest control to make sure they keep the bugs away. I only seen one little roach in fantastic room I killed it as soon as I seen it (room 610)
Read More
Anthony
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is showing signs of age. Some mold in the shower sprayer The restaurant is very good with a lot of choices on the menu. The bed is comfortable. The bathroom doesn’t make much sense. The toilet is in one room with a sink with no soap or towel to use after you finish. There is a full length mirror on the inside of the door, I guess, so you can watch yourself go??? The staff and spa staff are all very friendly and helpful.
Read More
Randall
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room spotless, staff courteous...but the exercise room left something to be desired, machines in disrepair, no a/c working, etc.. breakfast included but lacked variety
george Marj
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

all very good
Arlene
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent Excellent Excellent
pascal
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

the valet opening the door and the warm greeting from all the staff made me feel right at home as soon as i stepped inside. Room Was very clean and spacious. Dinner on level 9 was also excellent. A taste of western food is nice break from rice everyday. It was a treat really. Breakfast was included in the booking and breakfast was great. My wife had the triple cheese toasty with the brew coffee and i had the french toast with bacon and scrambled eggs. This hotel is a good location for Immigration matters as its only 5 minutes away and also PSA for papers is 5 minutes away so perfect for our needs. Across the road you have a department store also very convenient. Will stay again. XYZ is my go to.
Read More
ANTHONY
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good breakfast
Arnel
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Best place in Tac! Clean modern and affordable. It’s the best deal in the city with free gourmet breakfast! Yes it’s included! They have a cool top floor pool that overlooks the city and right next to it is a restaurant/bar. The groundfloor has also a fusion restaurant that serves different menus and a coffee/pastry shop in the lobby! Will definitely stay again the the future!
Read More
Christian Jude Cabrera
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Even though it's rated as a 3 star hotel, they still have 5 star service and food. It's a really good place to stay and the staff are very well trained and take their job seriously. They have very good service and the food is really good.
Lance
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I have stayed at XYZ before and would recommend staying again. The most impressive part is how comfortable the bed is...it's heaven. The TV worked unlike other hotels. The staff are friendly and the door staff are incredibly helpful. The hotel gave me an upgraded room, which wasn't as good as previous. Although the bathroom was larger and supposedly wheelchair accessible, it would benefit from a shower seat. Also the bidet had no water pressure. The restaurant is good with some decent choice. Despite the few minor glitches, for a comfortable experience at a fair price I would choose Hotel XYZ.
Read More
troy
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff, great food at affordable prices.
James
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

They need a over haul of quality control. Things are breaking down.
Shawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was ok, the staff was amazing
Austin
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Paint chips fell from ceiling. Big cockroach. Dirty toilet. Lots of water damage. The room was not good but the breakfast was. Pool was closed.
Rochelle
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was clean and modern.
Quissy Reica
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Yes
Nathan
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Overall our experience at XYZ was great. We always find the staff very helpful and friendly. The complimentary breakfast is always a highlight that we look forward to when staying there. The rooms are generally very good but on our most recent stay, the room we had (606), had a big concrete column that was very close to the end of the bed. This made it a bit harder to move around the room and get to fridge and desk area. Other than that everything was great as always.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel XYZ

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel XYZ

Traveloka (74)
Other sources (418)
8.2
Very Good
From 418 reviews
Cleanliness

8.4

Room Comfort

8.6

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel XYZ

Number of reviews per page
20
40
Top reviews
Edrian
icon-
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was outdated, sink was clogged, had to inform the staff TWICE just to fix the sink, shower drain poorly designed, it floods when you take a shower. AC was dripping/leaking. You can also hear the people pooping next room. Gym was 0 stars, no AC it was hot as hell, only one equipment and it was broken. One guy manning the cafe was too busy on his phone he was ignoring us, me and my nephews and nieces as we were buying desserts, his coworker had to tap him to notice us. The only good thing was the staff was courteous. The food was great too hence the one star.
Read More
Daniel
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Is the pool open
Myah
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff was so friendly and so courteous, our room was kept clean
Myah
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We stayed at XYZ hotel for about three weeks while vacationing there in tacloban city. All the staff were very friendly, respectful and polite. Our room was kept clean and comfortable. The only issues were that the WiFi keeps dropping off and had to re-log back in. The first 11 days we were at the “ Fine room Queen”5th floor room 503 which was okay, there were molds in the shower area and the air conditioning wasn’t as cold as it should. Also the trash cans didn’t have plastic bags in them. I had to request for plastic bags to be put inside the trash cans. The sink was clogged at first but then it was cleaned up and declogged. Then we moved to “ fantastic room” (6th floor room 610) which I love the most because it was cleaner than the “fine room” overall my room was clean and our trash cans did have a plastic bag in them. Also the air condition was colder this time. I loved the fantastic room and will stay again the next time we visit tacloban city. Oh the pool area was nice and clean as well and food was great too just wished there were more options for breakfast menu. Also the only thing I didn’t like there were too many tiny bugs crawling around each time I bring food or snacks. Maybe they could use pest control to make sure they keep the bugs away. I only seen one little roach in fantastic room I killed it as soon as I seen it (room 610)
Read More
Anthony
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is showing signs of age. Some mold in the shower sprayer The restaurant is very good with a lot of choices on the menu. The bed is comfortable. The bathroom doesn’t make much sense. The toilet is in one room with a sink with no soap or towel to use after you finish. There is a full length mirror on the inside of the door, I guess, so you can watch yourself go??? The staff and spa staff are all very friendly and helpful.
Read More
Randall
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room spotless, staff courteous...but the exercise room left something to be desired, machines in disrepair, no a/c working, etc.. breakfast included but lacked variety
george Marj
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

all very good
Arlene
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent Excellent Excellent
pascal
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

the valet opening the door and the warm greeting from all the staff made me feel right at home as soon as i stepped inside. Room Was very clean and spacious. Dinner on level 9 was also excellent. A taste of western food is nice break from rice everyday. It was a treat really. Breakfast was included in the booking and breakfast was great. My wife had the triple cheese toasty with the brew coffee and i had the french toast with bacon and scrambled eggs. This hotel is a good location for Immigration matters as its only 5 minutes away and also PSA for papers is 5 minutes away so perfect for our needs. Across the road you have a department store also very convenient. Will stay again. XYZ is my go to.
Read More
ANTHONY
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good breakfast
Arnel
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Best place in Tac! Clean modern and affordable. It’s the best deal in the city with free gourmet breakfast! Yes it’s included! They have a cool top floor pool that overlooks the city and right next to it is a restaurant/bar. The groundfloor has also a fusion restaurant that serves different menus and a coffee/pastry shop in the lobby! Will definitely stay again the the future!
Read More
Christian Jude Cabrera
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Even though it's rated as a 3 star hotel, they still have 5 star service and food. It's a really good place to stay and the staff are very well trained and take their job seriously. They have very good service and the food is really good.
Lance
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I have stayed at XYZ before and would recommend staying again. The most impressive part is how comfortable the bed is...it's heaven. The TV worked unlike other hotels. The staff are friendly and the door staff are incredibly helpful. The hotel gave me an upgraded room, which wasn't as good as previous. Although the bathroom was larger and supposedly wheelchair accessible, it would benefit from a shower seat. Also the bidet had no water pressure. The restaurant is good with some decent choice. Despite the few minor glitches, for a comfortable experience at a fair price I would choose Hotel XYZ.
Read More
troy
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff, great food at affordable prices.
James
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

They need a over haul of quality control. Things are breaking down.
Shawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was ok, the staff was amazing
Austin
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Paint chips fell from ceiling. Big cockroach. Dirty toilet. Lots of water damage. The room was not good but the breakfast was. Pool was closed.
Rochelle
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was clean and modern.
Quissy Reica
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Yes
Nathan
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Overall our experience at XYZ was great. We always find the staff very helpful and friendly. The complimentary breakfast is always a highlight that we look forward to when staying there. The rooms are generally very good but on our most recent stay, the room we had (606), had a big concrete column that was very close to the end of the bed. This made it a bit harder to move around the room and get to fridge and desk area. Other than that everything was great as always.
Read More
Number of reviews per page
20
40