Shangri La Mactan Cebu

Hotels
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9.3
/10
Exceptional
1,245 reviews

What Guests Say About Their Stay

Eddie

10.0
/ 10
My stay was Fantastic they took care of every need. The staff was on point and very knowledgeable

Rachel

10.0
/ 10
Luxury... we stayed here at the end of a 2 week trip and we didn't leave the hotel. It has everything from great food to beautiful beach area and all the property activities were fabulous 👌 You wont be disappointed.

Joseph

10.0
/ 10
I will definitely be staying here again on my next trip to the Philippines. The staff was very respectful, attentive to my needs and questions. The service at the Aqcua restaurant was so great, each morning we were greeted with a warm welcome and they remembered our drink preference every time. The front desk personnel were very friendly and helpful as well. The lobby lounge was great for a shake or a smoothie anytime. The lobby was surprisingly cool with a nice breeze flowing through. The room was nice and had everything we needed. The one and only drawback for me was the bed was too firm, for me. We were in the ocean side wing, next time I’m requesting an ocean view room instead of the garden view. 5 stars from me on this property and will definitely stay there again.
In the Area
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Punta Engano Road PO Box 86 Lapu-Lapu City, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
note: hotel was previously named Shangri-La Mactan, Cebu Shangri La Mactan Cebu is located in area / city Mactan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri La Mactan Cebu

Punta Engano Road PO Box 86 Lapu-Lapu City, Lapu-Lapu City, Mactan Island, Cebu, Philippines, 6015
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Lobby Shangri La Mactan Cebu
Lobby 2 Shangri La Mactan Cebu

Discover More About Shangri La Mactan Cebu

note: hotel was previously named Shangri-La Mactan, Cebu

Location
Shangri La Mactan Cebu is located in area / city Mactan.

About Shangri La Mactan Cebu

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri La Mactan Cebu exclusively for you.

Shangri La Mactan Cebu is a hotel with great comfort and excellent service according to most hotel's guests.

Shangri La Mactan Cebu is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Shangri La Mactan Cebu

Swimming Pool Shangri La Mactan Cebu
Swimming Pool
Lobby Shangri La Mactan Cebu
Lobby
Exterior Shangri La Mactan Cebu
Exterior
Others Shangri La Mactan Cebu
Others

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Transportation

  • Car rental
  • Valet parking

Things to Do

  • Health club
  • Massage

General

  • AC

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Parking
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant
  • 24-hour room service

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Early Check-in
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Gift shop

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Shangri La Mactan Cebu

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri La Mactan Cebu
530
Number of floors in Shangri La Mactan Cebu
9
Another facilities in Shangri La Mactan Cebu
Buffet breakfast, Continental breakfast, Car rental, Valet parking, Health club

Frequently asked question in Shangri La Mactan Cebu

What are available facilities at Shangri La Mactan Cebu?
There are top facilites at Shangri La Mactan Cebu such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri La Mactan Cebu?
The standard check-in time at Shangri La Mactan Cebu is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
Does Shangri La Mactan Cebu provide breakfast?
Yes, Shangri La Mactan Cebu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri La Mactan Cebu?
Shangri La Mactan Cebu is a 0.0-star hotel.
How many floors does Shangri La Mactan Cebu have?
Shangri La Mactan Cebu has 9 floors.
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More Reviews from Other Guests in Shangri La Mactan Cebu

Overall Ratings & Reviews Shangri La Mactan Cebu

Traveloka (19)
Other sources (1,226)
9.4
Exceptional
From 1,226 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews Shangri La Mactan Cebu

Number of reviews per page
20
40
Top reviews
Eddie
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My stay was Fantastic they took care of every need. The staff was on point and very knowledgeable
Rachel
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Luxury... we stayed here at the end of a 2 week trip and we didn't leave the hotel. It has everything from great food to beautiful beach area and all the property activities were fabulous 👌 You wont be disappointed.
Joseph
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I will definitely be staying here again on my next trip to the Philippines. The staff was very respectful, attentive to my needs and questions. The service at the Aqcua restaurant was so great, each morning we were greeted with a warm welcome and they remembered our drink preference every time. The front desk personnel were very friendly and helpful as well. The lobby lounge was great for a shake or a smoothie anytime. The lobby was surprisingly cool with a nice breeze flowing through. The room was nice and had everything we needed. The one and only drawback for me was the bed was too firm, for me. We were in the ocean side wing, next time I’m requesting an ocean view room instead of the garden view. 5 stars from me on this property and will definitely stay there again.
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Joan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was amazing..staff were great amd always helpful. We stayed at the main wing deluxe family room and it was spacious. It even fit an extra bed. There was a separate living area and a balcony. Our view was beautiful. Beds were so comfy. Therw was complimentary water bottles and snacks. The whole place was lovely. Amenities were.top notch. I love that theres a marine sanctuary and love feesing the fish.i wanna go back someday.
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Barry S.
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Always a pleasant stay. Great amenities, amazing dinner and breakfast buffets and friendly staff. Plenty of activities for the kids to keep them entertained on the property. I would recommend.
Caryl
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Service was amazing. Staff was always accommodating and made everything feel special
hipolito
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything is excellent
JENNIFER MARIE CHARMAINE
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was too crowded. They can do a little better with service and cleaning up areas.
Mchale
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

i will keep staying on this hotel. Im more comfortable bringing my family in this hotel, I feel more relaxed.
Todd
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was our third Trip to this resort in the past ten years. Unfortunately they are noticeably suffering from terrible management. The staff was fantastic, but they are severely understaffed and supposedly its intentional from management. They are trying to cut costs and the product, the experience of the resort, is severely suffering in quality as a result. Check in, breakfast, even ordering a drink all took forever because lots of guests and hardly any staff in comparison to years past.
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Josephine
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Over all its excellent
Francis John
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The food was superb!
Minerva
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

clean
Maria Jenneth
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing experienced. My family enjoyed everything in Shangrila. Nice service and friendly staff. I love how this hotel has all you need. Great and unforgetable memories we made.
Robert
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice resort and friendly staff. Great location right on the beach 🏖️
Ronald
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good place.
Grace
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Always 5 stars. I love this paradise, staff are very friendly and sweet super accommodating.
Abegail
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel has wonderful staff. They go out of their way to assist what’s needed. They have lots of activities within the premises. They have lots of lifeguards in the pool and beach area. The only hotel that I have seen who uses a jet ski to rescue a guest that needs help . The hotel is clean but needed renovations. The room , furnitures are old so as the bathroom. The beach is beautiful with lots of fish. The swimming pool is old and the tiles are dirty. Needed to be renovated. Overall the hotel is nice and the staff are all pleasant and helpful. Will go back.
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Rodrigo
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Shangri-La Is a beautiful resort plus the employees were amazing, the breakfast buffet was great! I recommend a visit here.
Carlos
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great for couples or families with small or pre-teen aged children
Number of reviews per page
20
40

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Others 4 Shangri La Mactan Cebu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.