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Imperial Hotel & Spa

Hotels
Finding rooms for you...
9.1
/10
Exceptional
603 reviews

What Guests Say About Their Stay

Hang P.

10.0
/ 10
If I have a chance to go to Hanoi again, I will choose here! Friendly staff, clean rooms, convenient location, airport shuttle service with a cute driver.
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P***m

9.4
/ 10
I booked a room on behalf of my younger brother from Saigon. She had a short vacation of 2 nights and 1 day here. Friendly staff is probably the biggest plus point at Imperial. I was extremely impressed with their enthusiasm when welcoming me CI at midnight and when the CO helped me move all my luggage onto the car and waved goodbye. If I have the opportunity to come to Hanoi, I still think I will choose to stay at Imperial.
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TRAN T. C. V.

9.4
/ 10
The reception is very cute, the hotel is a bit old, but the toilet in my room was not cleaned when I entered. I informed the front desk, they gave it to someone to clean it
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Pham H. K. N.

9.7
/ 10
It's really great here, from the staff to the room, they are all lovely. I will come back here many more times ☺️☺️
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Do Thi T. H.

9.7
/ 10
The hotel is more than expected. The room was clean & the staffs were very nice. It takes only 3 minutes to Hoan Kiem lake.
In the Area
See Map
44 Hang Hanh Street, Hoan Kiem, Hang Trong, Hoan Kiem, Hanoi, Vietnam

Main Facilities

Read More
This accommodation offers:
Nightclub
Laundry service
Luggage storage
Elevator
Rooftop terrace
Train station pickup
Shopping center shuttle
Imperial Hotel & Spa is a 4-star hotels that has been welcoming guests since 2009. The accommodation went through a renovation in 2019. Imperial Hotel & Spa is part of Independent under Independent. There are 40 rooms spread across 8 floors.
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What's around Imperial Hotel & Spa

44 Hang Hanh Street, Hoan Kiem, Hang Trong, Hoan Kiem, Hanoi, Vietnam
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Lobby Imperial Hotel & Spa
Lobby 2 Imperial Hotel & Spa

Discover More About Imperial Hotel & Spa

General Information

Imperial Hotel & Spa is a 4-star hotels that has been welcoming guests since 2009. The accommodation went through a renovation in 2019. Imperial Hotel & Spa is part of Independent under Independent. There are 40 rooms spread across 8 floors.

Location

Located at 44 Hang Hanh Street, Hoan Kiem in Hanoi, Viet Nam. Those looking to explore will find Ngoc Son Temple, Gamuda Park, and Heritage House nearby.

Facilities & Amenities

Imperial Hotel & Spa has Nightclub, Laundry service, Luggage storage, Elevator, Rooftop terrace, and more.

Business Facilities

For guests traveling for work, Imperial Hotel & Spa has Computer station available on-site.

Dining

Guests can stop by the café.

Contact

Phone number: 84 024-39335555

All facilities in Imperial Hotel & Spa

Facility

  • Nightclub
Entertainment Facility Imperial Hotel & Spa
Entertainment Facility
Common Space Imperial Hotel & Spa
Common Space
Lobby Imperial Hotel & Spa
Lobby
Exterior Imperial Hotel & Spa
Exterior
Bedroom Imperial Hotel & Spa
Bedroom

Guest Services

  • Laundry Service
  • 24-hour front desk
  • Wedding service
  • Multilingual staff
  • Free Reception
    TEXT
  • Newspaper in lobby
    TEXT
  • Luggage storage
  • Concierge
  • Porter

Public Facilities

  • Off-Street Parking
  • Elevator
  • Safety deposit box
  • Coffee shop

Activity & Leisure

  • Full Serviced Spa
  • Romantic Package
  • Spa Treatment Rooms
  • On-Site Spa

Business Facilities

  • Computer station

Meals & Dining

  • Nightclub
  • Snack bar

Transportation

  • Garage
  • Shopping center shuttle
  • Limo or town car service

Accommodation Facilities

  • Lockers
  • Banquet Hall
  • Rooftop terrace
  • Terrace
  • Smoking area
  • Reception Hall

Nearby Facilities

  • Shopping On-Site
  • Gift shop

Accessibility

  • Wheelchair accessible

Shuttle Service

  • Trains station pickup

Connectivity

  • Wi-Fi
    TEXT
  • LAN Internet access
    TEXT

Accommodation Policy & General Information in Imperial Hotel & Spa

Important Notice

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Imperial Hotel & Spa
40
Number of floors in Imperial Hotel & Spa
8
Another facilities in Imperial Hotel & Spa
Laundry Service, 24-hour front desk, Wedding service, Multilingual staff, Free Reception

Frequently asked question in Imperial Hotel & Spa

What is normal check-in & check-out time at Imperial Hotel & Spa?
The standard check-in time at Imperial Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Imperial Hotel & Spa?
Imperial Hotel & Spa is a 4.0-star hotel.
How many floors does Imperial Hotel & Spa have?
Imperial Hotel & Spa has 8 floors.
How many rooms are available at Imperial Hotel & Spa?
Imperial Hotel & Spa has 40 rooms in total.
What do past guests say about Imperial Hotel & Spa?
Imperial Hotel & Spa is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Imperial Hotel & Spa

Overall Ratings & Reviews Imperial Hotel & Spa

Traveloka (218)
Other sources (385)
9.4
Exceptional
From 385 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.8

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Traveler Reviews Imperial Hotel & Spa

Number of reviews per page
20
40
Top reviews
Phap
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I loved this hotel. The staff were very helpful, attentive, professional, and informative. My room was very clean and nice and cool before I walked in, they have the AC turned on 24/7 to keep the room comfortable. I also loved joking around with the staff; they were really good-natured about it. One important thing to remember: because it’s located by Hoan Kiem Lake, the road is closed from Friday at 7:00 PM until Sunday at midnight. If you don't want to walk a distance to get to your hotel, just make sure to arrive earlier on Friday. There are so many activities to try nearby, like massages, city tour buses, or just walking around the lake. I’ll definitely recommend this place to any of my friends traveling to Hanoi in the future.
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tuan
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was good They need a little improvement with communication. I booked a 16 seaters van pickup from airport but somehow I was misunderstanding where to meet a driver. It took too long for them to respond to my message. I have to take 2 different minivan to hotel instead. Most of the party was my mistake not familiar with the surroundings. But I wish they can be prompt to my message. Thank you
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Dan
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Super nice people at front desk
Kenny
icon-with Children
with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel and wonderful staff
Thuy
icon-Family
Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Just walk distance to hoan Kiem lake and the old District. Staff is very helpful and nice. Most rooms are big and comfortable.
Heath
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I cannot recommend this Hotel enough. The staff were unbelievably helpful throughout my two stays at the hotel. I had originally booked just one night at the Imperial as was heading straight off to Ninh Binh, however, the very comfortable room, amazing staff, delicious breakfast and fantastic spa meant I rebooked another 2 nights when I returned to Hanoi after my travels. I cannot recommend this place enough. Its in a brilliant location and the staff cannot be more helpful.
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Jose Vicente
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Excellent staff. Location is very good too. Would recommend.
mark
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

2nd visiti here - staff are lovely, breakfast is good. Room was dark with no windows.
Pamela
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Rooms were clean. The staff was very friendly and accommodating. My favorite was the location, we were able to walk outside and everything was right there. A block up from the popular note café.
Anthony
icon-
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Internet was ok. Breakfast was very good and fresh.
Steve
icon-with Partner
with Partner
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

A lot thing is boken
Eric
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staffs
Lucian
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

All of the staff were outstanding. From Reception, to Housekeeping, to the restaurant Staff, all are top notch. And the location is great. Easy walking to shops, food, and coffee
Russell
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

We really enjoyed our stay here. The room was excellent.. great price
Jeremy
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Very pleasant one night stay for my family of 4 and my elderly parents. This hotel is at the heart of everything. All the staff are very helpful. The hotel manager John was extremely helpful and knowledgeable right from the start, assisting with setting up the lamp in my parents’ room and also with a luggage zip issue they had. The rooms we had were very spacious and the bed that we had in our room was the biggest we had had for a hotel room in a long while! Thank you John and all your staff for making our stay so memorable!
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Arminda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very clean
Chuck
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The staff was great and attentive to our needs. When we checked out early for our flight they prepared a takeout breakfast for us to eat at the airport.
Chuck
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The staff was outstanding. Friendly and accommodating.
Kamal
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very convenient location in old quarter. Room and amenities inside were bare. Staff is super friendly. Breakfast could be improved.
Christopher
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great staff!
Number of reviews per page
20
40

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Exterior 4 Imperial Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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