Serela Waringin

The room wasn't very clean, and some of the amenities were seriously lacking. The soap and shampoo were replaced; they didn't smell good at all. The bathroom trash can was rusty and ugly, and it couldn't be opened with a step. The bathroom door was a bit oddly designed; when you opened it, it hit the shower door. The TV had a bad picture, probably a signal issue.

We stayed on the 3rd floor. The room was dirty, with two small cockroaches. The bathroom smelled and wasn't cleaned properly; the sink was cracked, and the toilet hadn't been flushed. The staff were friendly and very helpful.

The hotel room door was broken (though I eventually got a new room with a door that wasn't broken). The towels were worn, torn, and smelly. There were small cockroaches. The hot water wasn't hot. Overall, it wasn't great for that price. If it were 200, then so be it.

Hopefully, in the future, the issues of bathroom waste and breakfast food will improve. Best of luck.

Dirty sheets, broken shower hanger, small water, not hot.

Friendly and helpful staff, clean rooms.

The overall quality of the facilities is good, except for a slight drawback in the bathroom, where the water is a bit difficult to drain. Hopefully, the TV will be replaced with an Android TV soon to keep up with the times.

The location is very strategic near the city center and culinary spots of Bandung.

Hi, I wrote this review so that it can change for the better 😊. The staff is friendly, the hotel lobby is comfortable and fragrant, the lobby is also safe and clean, but sorry for the room I give 2 out of 5. The value of 2 is only for the room according to the request and has a water heater. The rest, sorry, the room should be "renovated". Found a lot of baby cockroaches because the wood is rotten, the cleanliness of the mattress is also time to be replaced with a new one, there are lots of black mold spots due to humidity in the bathroom, lots of "crust" under the sink. It's a shame because the location is strategically close to the mall, food street, and station. 🥺 I hope the management reads my review, because I seriously state that this hotel is time for renovation. Because people who want to go to the hotel want to rest comfortably. I hope my review helps. Thank you.

Price 450K/night, room size 15 square, very cramped, TV is not functioning properly...

Friendly, kind. Clean rooms. Safe, comfortable.

Excellent service!! Modern design, comfort, and strategic location.

The room was dirty, there was hair on the pillowcase, I don't know if it was changed or not, there were lots of small cockroaches in the room, I didn't check in and immediately checked out after seeing the room. Hopefully, the cleanliness will be maintained next time, the location is strategic, but the cleanliness is still very lacking.

Friendly staff and easy access... and very close to Paskal Mall. However, the bathroom was too small, and a small cockroach crawled into the bedroom from the bathroom.

There were some cockroaches in the room, but the service was good.

The AC wasn't cold, the towels given were tattered, the door was hard to open, and it was surprising that there wasn't even WiFi.

Strategic location, clean rooms, good room facilities

The staff is friendly, the hotel is comfortable, clean, the rooms are also comfortable.

Not bad, close to Paskal 23 so just walk

The Wi-Fi doesn't reach the 5th floor.