ハーバー ホテル ギルドフォード

いいかも

Good!

Nice place not too far from Guildford station

なかなか広い室内にツインベットで快適だった。 イングリッシュブレックファーストも美味しかった。ギルフォードに行ったらまた泊まってみたい。

冷蔵庫がありませんでした。あればもっと満足度が高かったかったと思います。

娘の学校訪問を目的に近くの駅のホテルということで妻が利用しました。窓の外がレストランで夜12時近くまで盛り上がってたようで、かなり騒がしかったようです。ジェットラグでそもそもなかなか寝付けなかったようですが、英語が得意ではないので苦情も言えなかったようです。来週私も合流して宿泊の予定ですが、他に変更を考えています。

The hotel location is great and perfect for shopping and good restaurants. We stayed in one of the refurbished rooms and it’s an improvement to the previous room in colour. The televisions could do with an upgrade though and the bed had a fairly plush mattress topper which didn’t really hide the fact that it wasn’t a new mattress. The shower is rather small even though the bathroom is a good size. They have moved the fridge into the closet which reduce the amount of hanging space and drawer space for clothing which made a difference as we’re staying for a week.

Very clean. Some issues with water drainage in the wet room. Impeccable service from reception staff. Jenny was extremely professional, courteous and helpful. Excellent service. Well organised from check in and thtoughout our stay. She organised for our room to be decorated, plus complimentary drinks and cakes. Spa - lovely and clean. Very therapeutic. Enjoyed the meal at Harbar restuarant. Lovely meal. Bday cake. Very enjoyable. The staff are clearly well trained!

Everything was 5⭐️.

Ok hotel bit pricey for what they offer not sure i would go back..

Quick and efficient check-in. Very comfortable and quiet room and great location.

The staff were so helpful and it was a lovely place to stay. Genny and Imaan were especially kind and made our trip even nicer.

Very friendly helpful staff and lovely hotel room/bathroom.

An excellent hotel. Friendly and efficient staff. Thank you.

Only one member of staff on the desk at check out Sunday morning. Left out bags for left luggage and they were originally left outside the office door.

Black mould in the room

One of the main reasons I booked this hotel and paid the full advertised price was for the spa facilities, which were clearly promoted as part of the stay. On arrival, I was informed that the spa was out of order and unavailable. This was extremely disappointing and not what I paid for. Had I been informed in advance, I would not have proceeded with the booking or would have expected a reduced rate. No prior notice, only alternative was discounted treatments which was sufficient given me staying with my elderly nan who is unable to use any of the treatments this significantly impacted our stay.

Lovely hotel and lovely staff! The manager (Jan) the evening we stayed went above and beyond to rectify an issue we had and moved our room within 10 minites of us talking to him! Excellent experience, will definately be back.

Good stay - Stayed some 12 Years ago in the same hotel a little bit tired now but still a good location.

Main issue we had was the confusion with the parking please just include in the price and the fact the spar was also not included in the price