Harbour Hotel Guildford

All round good

Have stayed previously and standards just as high

Went to G Live next door. This hotel is a fantastic location as the high street is on its doorstep. Jenny the receptionist was so helpful and friendly. We will use this hotel again.

Lovely staff

Everything as I should be. All staff particularly friendly. Easy and secure parking inc in Expedia/Hotels bookings

No room service menu in room which was a bit annoying as had specifically booked this property as it said it had 24 hour room service. It didn't

Well appointed hotel, modern, clean, stylish and room was same as well as being quiet at night. All staff encountered were courteous and helpful. Nice and handy for the G Live venue (next door) and less than 5 mins from town centre.

Great location. Welcoming and professional staff. Given a free drink for two because we were celebrating a birthday. Made to feel special.

Great hotel wonderful spa facilities and excellent customer service I would stay here again. Central location and parking on sight - lots of food options in the area.

Very good greeting from reception and easy check in. Nice drinks at the bar really friendly stuff I was given a nice quiet room as they had to events unfortunately the staff shouts outside in the morning which woke me up. Disappointed not to have a fridge or a bath mat when coming out of the shower but the rest of it was great

The bed was comfortable. The room was suited my needs, except there was no coffee machine and no toweling robe which would have made my stay much better. The shower was great. The Tv was good. The doors in the building were very heavy could hear lots of slamming doors throughout the night and morning. Apart from that my stay was good. I picked the hotel due to location and the fact it had a pool. The pool was tinny however and not suitable for swimmjng lengths.

Nice well-managed hotel in a convenient location surrounded by shopping and restaurants.

Overnight stay in Guildford to see a concert at the adjacent GLive venue...great reception, easy parking and access. Rooms are to a high standard with comfortable beds and desk space. Bathrooms are nicely styled, my room had a bath and shower in a metallic bronze scheme. There was a design fault with the shower cubicle as the screens closed on the open corner which means when the showers running and you're getting in the water runs onto the floor ...

Room very clean, staff we extremely friendly and helpful

Hotel is clean and new. It is great.

As a whole the hotel and staff were nice, the bar staff were lovely and smiley but sadly I found one particular young lady at reception rather rude and condescending which unfortunately puts a bad tone on things. There was a slight confusion on the payment of the afternoon tea and they wouldn’t listen so that was that. The room had stains on the carpets, the lamp shade was hanging off the wall also and the bed was extremely noisy when you even rolled over. The bar was a nice place but hard to find a seat due to the amount of people working on there laptops and drinking there bottles of water. Overall it is a nice hotel and nicely placed but I’m not sure I would rush back sadly.

Great stay for my husband's birthday, thank you

Awesome. Brilliant location. Amazing bar area. Staff were super friendly. Hotel was buzzy without being too hectic. Breakfast was top notch. Would definitely recommend.

I absolutely loved how clean and comfortable this hotel was, there was one downside which was that the rooms were swelteringly hot and even with a window open and heating off it wouldn’t cool down. But other than that, my stay was amazing and would deffo recommend to others and stay again!

The hotel on appearance looks amazing! Sadly my room 226, upon entering smelt terribly of cigarettes. The room looked tired & marked walls, lampshades old looking. The shower/bath were not clean. Bath club damaged, water leaked out of bath as it did not secure into fitting. Black mould in waste water areas of shower & on bath tap surround. Not good. Room was affected by outside noise, view awful at rear. Bottles being emptied each morning!?! Spa very good, restaurant very good & staff very attentive. The room was disappointing especially as I am Platinum, I would have expected it to be better. Stayed I'm many hotels. But this particular room was in need of TLC. Would like matter reviewed &suitably recompensed. I have photos of issues to evidence my review.