吉尔福德海逸酒店

淋浴房再大一些就更好了，洗手的水龙头太旧了。

Rokm should have small fridgr. All others are fine

It’s too noisy outside the room

I stay in room 260. So noisy all night with party music. Could not sleep at all. I have originally booked another stay on may 10 night. Considering to move to another hotel

Guildford is a quiet small town. My stay is to visit relatives and was about a week in the same hotel. It is situated near edge of the city centre with an easy walk to reach. On the first day of my arrival, it was about midnight. The greeting staff who was in full of hospitality arranged the staying process. We expressed that due to the late arrival and no dinner at all, the staff immediately oet a pizza for us although the chef has already gone off. Throughout the week, we experienced a quiet and present environment as well as the marvelous food prepared by the chef at dinner. A present experience of the said hotel.

Parking major problem no clear instructions so parked in the wrong place and got a parking ticket. 80% of fine offset against hotel bill. Slightly disappointing to have to pay £10 each to use the spa facilities. Jacuzzi not very warm. Only 1 route down to reception from floor so long walk of at end of the corridor. All other aspects of hotel very good with good service

Front desk staff were great. David . The bars staff very efficient and friendly. The refurb Room excellent.

Highly recommend. Ideal location, lovely clean and modern rooms. All staff were excellent - would return.

All was great, staff very helpful!

It was refreshing to be greeted by friendly, efficient and professional staff at check in. The room was more than we expected, very modern, clean, very comfortable bed and linen and appreciated the complimentary bottles of water each day, high quality toiletries and huge, soft bath towels. Was a little disappointed we had to ask for a bath mat and milk wasn't replenished but we got some from reception.

Lovely stay, great breakfasts, in a lively hotel.

We booked two rooms and had a pleasant stay. We drove to the Harbour and in a busy town like Guildford it was difficult to find and the parking was awkward, meaning you had to book in first, entering your reg number at the front desk before being directed to the parking. Not terrible, but awkward when lots of other people are trying to do the same thing. We’d attempted to book two large double joined rooms. The property contacted us earlier in the day, to advise us this was not possible, but we had two ‘accessible’ rooms next to each other. Accessible being for disabled persons. This was generally fine, with a wet room instead of your usual shower, although shaving was out of the question, as the shaving mirror was nearly at knee height. There was disparity between the rooms, with one having dressing gowns and slippers in the room, the other neither. This being said, the staff were very helpful and friendly and the restaurant, both for dinner and breakfast was excellent. I would happily stay here again.

The hotel was amazing the deluxe room was just

Beautiful hotel, night was disturbed by a noisy couple

Checking in was a breeze. Reception were super helpful. However the bed was terrible. The mattress was way too soft and I hate to say it, probably the worst night sleep I’ve had. Disappointing end to a great trip.

Stay was generally very good. 4/5 stars - lost a star as there wasn’t a kettle in the room. The room had recently been refurbished and was lovely. Parking charges are high at £18 per night- on top of the already steep price. We didn’t then add breakfast as the cost would have been so much. But the kettle in the room is a disappointment.

Great

Stayed here quite a few times but this time the room was not good. Cannot open the frosted window and at night was way too hot. Without ac this room was not good. Next time will 100% ask if I am in a cave or will I see light and fresh air!

Overall fine but room shabby and need of decoration. Staff on reception but surly.

Here for the Women’s World Cup so great to have the NZ team staying here too!