吉尔福德海逸酒店

淋浴房再大一些就更好了，洗手的水龙头太旧了。

Rokm should have small fridgr. All others are fine

It’s too noisy outside the room

I stay in room 260. So noisy all night with party music. Could not sleep at all. I have originally booked another stay on may 10 night. Considering to move to another hotel

Guildford is a quiet small town. My stay is to visit relatives and was about a week in the same hotel. It is situated near edge of the city centre with an easy walk to reach. On the first day of my arrival, it was about midnight. The greeting staff who was in full of hospitality arranged the staying process. We expressed that due to the late arrival and no dinner at all, the staff immediately oet a pizza for us although the chef has already gone off. Throughout the week, we experienced a quiet and present environment as well as the marvelous food prepared by the chef at dinner. A present experience of the said hotel.

Room was nice, but too hot, Air conditioning couldn’t cool the room enough, sweated all night

A/C not working in a heatwave

Really helpful staff, excellent room and great location

The staff is very helpful and polite, enjoyed the stay a lot.

Extremely helpful and friendly staff. Great breakfast too!

It was a convenient location with parking (slightly tight at times in the car park but we managed) David on Reception was particularly helpful.

Stay at the Harbour very frequently. Wish the shower was a little larger but other than that great hotel.

Nice clean hotel, friendly staff, above average breakfast. The rooms have AC but it doesn't go lower than 19C and it didn't cool the room enough in the scorching summer heat.

Surprisingly well equipped gym - probably better than the one I pay a monthly membership for!

The room was very clean, breakfast was great and the staff were lovely. However… the aircon is quite weak (during 35 degree heatwave!) and I never actually felt cool. I had a twin room and the beds were so so high I had to jump up 😂. The rooms are not sound proofed so you can hear slamming doors and people walking above. You have to pay to use the pool (which is the main reason I booked it, £10 an hour). It’s a small pool so you can’t actually swim. The outdoor by the pool has no shade at all. The communal areas all through the hotel were very warm. I think for the price they charge they could do a courtesy hour at the spa, and definitely should invest in better aircon!

Lovely hotel, great location. I used the spa and enjoyed a wonderful treatment. Only gripe is that you have to pay to sue the swimming pool and it’s tiny.

Lovely hotel and a very pleasant stay overall. Only downside was that the air con didn't seem to work very well and I don't believe the window opened. I was boiling during the night! Amazing being able to use the spa and pool in the morning, it was £10 which is very reasonable but it would've been nice if it had been included in the hotel cost as a guest perk. We had an accessible room which wasn't necessary but it was nice and spacious. Some of the amenities in the toilet looked a little worse for wear. Very convenient location. Nice 11am check out :) Didn't have breakfast.

We arrived and we're upgraded which was nice. The room was clean and modern. We wanted to use the spa and had to pay £10.00 per hour pp which wasn't expected. Then the steam room wasnt very hot so that was disappointing. This should of been mentioned before we booked. The breakfast was good. Not somewhere I would visit again in a hurry. Very pricey for what it is.

We stayed in a recently refurshished room which was very nice with a comfortable bed and air conditioning. The breakfast was really nice and the hotel had a relaxed atmosphere.

The Hotel staff was very welcoming and helpful. The Restaurant’s served delicious food. My room was perfectly cleaned every day. If in the Guildford/London area visiting I highly recommend this hotel.