ロイヤル ステーション ホテル

駅から近いのは最大のメリットでした。建物は19世紀風で趣がありました。ただ、カーテンが埃だらけだったこと、そのカーテンがレールから落ちかかってしまったこと、床にときどきなにか汚れが落ちていたことが気になりました。それ以外はとてもよかったです。

Very well positioned hotel

Lovely staff. Decor old and damp smell on entrance. Many rooms renobated and modern though. Front staff very hepful.

friendly staff and great central location

Great location nice clean room

Very tired from, not cleaned particularly well, staff pleasant centrally located

Daniel the reception guy went out of his way to help me despite the freezing bathroom. An inside bathroom solved it!

So, you walk in through a glorious, grand Victorian Lobby, like something from the golden age of rail. And check in with helpful staff. Then walk to your room through the maze of coridoors that gradually shift to being like something from The Shining. The rooms are clean and tidy, but there is a lot of disrepair and a lot of money needs spending to fix a lot of minor issues. Also the plumbing is loud and makes all kind of ungodly noises. Finally, its clear the hotel is cheap and central enough that people use it when they are planning night out & dont want a taxi home. Yiu hear a lot of coming and going all night & I had one drunk couple try to draw me into their argument, only to later walk past them being arrested from within the hotel. Spend a bit of money, and this could be a great hotel. But right now its more than a little past its best

So handy for shopping and sightseeing . Great breakfast. Pool and spa good too.

We love this hotel and usually choose to stay here when we visit Newcastle. The rooms are always clean, spacious and have everything needed. This hotel is right in the centre of Newcastle and perfect if travelling by train. The breakfast has always been 10/10 with plenty of choice and is always fresh. We’ve never had any previous problems when staying with staff bending over backwards to ensure a lovely stay, however, last time we visited, we were told the rooms were ready but asked to pay £20 to be in 50 minutes before check in time, which we declined. The most recent time we had to pay £100 holding deposit and we weren’t allowed to check in until we produced ID. These have not been requested previously. We obviously weren’t prepared for this and it made check in quite lengthy so I’d advise to be prepared for this.

Thank you Amber and Michael, very friendly and helpful over and above.

Staff very friendly and sorted an issue i had very quickly and professionally.

Theb room was fine the staff were lovely. The check in process was long. We didnt k ow there was a charge for health club..but the pool was closed anyway

The room was very spacious but very dusty and tired. I appreciate the hotel is very central but the noise from outside wasn’t great for sleeping especially with single pane windows. The room was also quite a long walk away which wasn’t ideal with a heavy case

Really helpful staff Good room Excellent location

The room was clean and compact but was without feeling cramped. The TV was big.

Distinctly average all round the only good thing was hot water !

Friendly staff, comfortable bed, great breakfast - and a beautiful hotel, of course! The only issue was that the water in the shower was never hot - at tea time it was cold, and in the morning it was lukewarm.

Room was filthy, bed wasn’t made or changed in the three days we stayed and we weren’t given towels, the staff were fine but this hotel is in diabolical condition!!! We went to use the pool facilities and the pool and jacuzzi were overloaded with chlorine/chemicals and the area was dirty so obviously rather than clean the pool etc they just keep adding more chlorine so much so my eyes were red and stinging and my husband broke out in a red rash all over his shoulders and back, I was in the area because my daughter was in hospital nearby for surgery and I was absolutely devastated at the disgusting state of affairs st this property, never again!

The room was small and dated. Every floor board creaked and we could hear our neighbour enjoying his TV show. The bathroom was tiny, barely enough space to turn around. The only positive was Jonathan on reception who was informative and thorough with the check in process. We were however informed we would need to put down a £100 security deposit which we were not informed about at the time of booking and we also needed to provide photo ID again we were not aware that this was a requirement