Royal Station Hotel

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8.1
/10
Very Good
1,524 reviews

What Guests Say About Their Stay

Susan

10.0
/ 10
Loved the character of the hotel,a delightful surprise. Close to the station, taxi rank outside. Friendly, helpful staff. Thoroughly enjoyed our 6 night stay and will definitely recommend it to friends and family.

PETER

10.0
/ 10
Friendliness, comfort and goid food mark out this hotel. We had a great4-day stay and would recommend and gi back.

stephen

10.0
/ 10
The hotel itself is a typical "Railway hotel" that is tired looking in places (ie needs decorating) but that said it is still a lovely hotel, the rooms are clean there is tea and coffee making facilities and a small fridge i can't comment on the breakfast as I didnt have it. The check in lady (Annabelle i think!) Was first class her customer service was second to none and should be recognised by the hotel management, obviously very close to Newcastle Central Station and also close to restaurants etc, I would stay here again.
In the Area
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Neville Street, Newcastle, England, NE1 5DH

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Royal Station Hotel is a good choice when you are visiting Newcastle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Royal Station Hotel

Neville Street, Newcastle, England, NE1 5DH
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Lobby Royal Station Hotel
Exterior 2 Royal Station Hotel

Discover More About Royal Station Hotel

General
Near St. James' Park

Location
Centrally located in Newcastle-upon-Tyne, Royal Station Hotel is within a 15-minute walk of St. James' Park and Northumbria University. This hotel is 1.2 mi (1.9 km) from Quayside and 1.4 mi (2.2 km) from University of Newcastle-upon-Tyne.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

O2 Academy Newcastle - 0.3 km / 0.2 mi
Newcastle-upon-Tyne St. Nicholas' Cathedral - 0.3 km / 0.2 mi
Bigg Market - 0.3 km / 0.2 mi
Genting Casino Newcastle - 0.3 km / 0.2 mi
Newcastle-upon-Tyne St. Mary's Cathedral - 0.3 km / 0.2 mi
Grainger Market - 0.4 km / 0.2 mi
Castle Keep - 0.4 km / 0.2 mi
Eldon Square Shopping Centre - 0.4 km / 0.3 mi
Central Arcade - 0.5 km / 0.3 mi
Newcastle-upon-Tyne Theatre Royal - 0.5 km / 0.3 mi
The Gate - 0.5 km / 0.3 mi
Grey's Monument - 0.6 km / 0.4 mi
Northumberland Street - 0.6 km / 0.4 mi
Chinatown - 0.6 km / 0.4 mi
High Level Bridge - 0.6 km / 0.4 mi

The preferred airport for Royal Station Hotel is Newcastle Intl. Airport (NCL) - 12.7 km / 7.9 mi

Renovations
The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:

  • Fitness facilities
  • Sauna
  • Swimming pool

Facilities
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Dining
Grab a bite to eat at Empire Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 145 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Royal Station Hotel

Bar, Cafe and Lounge Royal Station Hotel
Bar, Cafe and Lounge
Swimming Pool Royal Station Hotel
Swimming Pool
Fitness Center Royal Station Hotel
Fitness Center
Functional Hall Royal Station Hotel
Functional Hall
Lobby Royal Station Hotel
Lobby

Transportation

  • Limited parking

Things to Do

  • Indoor pool
  • Sauna
  • Steam room

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Reception hall
  • Parking

Accessibilty

  • Disabled access friendly
  • Accessible parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Royal Station Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Parties and events are allowed on site
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royal Station Hotel
145
Number of floors in Royal Station Hotel
4
Another facilities in Royal Station Hotel
Limited parking, Indoor pool, Sauna, Steam room, Breakfast

Frequently asked question in Royal Station Hotel

What are available facilities at Royal Station Hotel?
There are top facilites at Royal Station Hotel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Royal Station Hotel?
The standard check-in time at Royal Station Hotel is starting from 15:00 - 02:30 while the latest check-out time is at Before 11:00
Does Royal Station Hotel provide breakfast?
Yes, Royal Station Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Royal Station Hotel
Royal Station Hotel has a 3.0-star rating.
How many floors does Royal Station Hotel have?
Royal Station Hotel has 4.
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More Reviews from Other Guests in Royal Station Hotel

Overall Ratings & Reviews Royal Station Hotel

Traveloka (4)
Other sources (1,520)
8.2
Very Good
From 1,520 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.8

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Traveler Reviews Royal Station Hotel

Number of reviews per page
20
40
Top reviews
Penny
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I was quite disappointed in our hotel room . From the outside the hotel looks amazing but inside it is quite tired and in need of some tlc . There were numerous things that could be improved on. The air con in the room wasn’t working , the pillows were in need of replacement as they were lumpy The bathroom had an old plastic hair tie on the floor behind the door and the bath/shower had a lot of black mould . There is a £50 deposit taken on arrival to cover damages/ mini bar ( refunded after checkout) but there was no mini bar in our room . Only positive was the location for the station the next morning which was the reason for choosing it .
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Neil
icon-Business with Friends
Business with Friends
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Disabled traveller that requested a room near the lifts, checked in, out the lift and then 2 sets of stairs. Receptionist couldnt move me. Room not clean see photos attached and on a evening coming back to the hotel felt like a prison roll call. When i travel with work the amount i do not experienced this and would not stay here again
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David
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely staff, brilliant location, slight feel of decaying grandeur but excellent value for money.
Robert
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Needs an update. Stuck in early 20th century in style and not especially clean. Will not be recommending this hotel.
Stephen
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The biggest problem at this magnificent old hotel is bedroom temperature. Even when it’s a cool 18c outside, it’s hot inside. At night, not just daytime. A fan is supplied as standard but sleep quality is often bad. Despite this, location is excellent, so it works for many. But if you value your sleep, find somewhere else to stay!!
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Christine
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly helpful staff clean sheets and towels
Clare
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our room was very hot, unable to open the windows. Fan in the wardrobe but only circulated warm air. The hotel had staffing issues so the pool was closed, very dissapointed as we booked this one to use the pool. Having said this, the hotel and room was clean, the indulgence pack was lovely and they can't help having sick staff at short notice so we will return.
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Allyson
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I’ve been going to this hotel for many years. The staff in the restaurant have been the same every time. So helpful and friendly. Food is delicious The hotel is getting a massive revamp which to be honest is needed. The plunge pool has not worked for a few years now. The pool area is always immaculate but again needs an overhaul Bedrooms are spotless. Very large. Tea coffee and hot chocolate available in the rooms I’ll definitely go back in the future
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David
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A nice hotel that back in the day would have been very grand and you can see it's had money to update it. Generally staff were very pleasant and helpful however did a couple who seemed unbothered they were working in customer facing role. Hotel has a leisure club but you to walk outside and their is an extra payment that's not mentioned on here.
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Nathan
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Location is excellent from central station. Beautiful interior but the rooms are a bit outdated. You will most likely have a noisy room if you face the street. There was no airconditioning but my room did have a fan which was great. Breakfast was decent. Typical English breakfast with different options.
Gavin
icon-
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Large grand lobby and hallways. Digital checking terminals didn't work. Room was basic, dated. Receptionist seemed keen to pre-authorize my card for £50 when checking in ar 11pm for an overnight stay. No idea what kind of cost I mate have incurred, since the room fridge was empty. Received 6 emails between booking and checking in. Excessive.
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Tom
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Sorry but our room was not clean. Also noisy
Nigel
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Let’s get the negatives out of the way - breakfast quality was dubious - not sure how they made scrambled eggs and cramped buffet area. The hotel is, of course, a Victorian railway hotel. The front windows need a clean. This is our second visit. Rooms are good. Would I rush back??? Probably not, but central location is a positive and parking (albeit at cost). The instructions if you are parking a car should be in capitals. THE PARKING ENTRANCE LOOKS LIKE A TAXI/STATION ENTRANCE. If you miss you are doomed to go a very long way round the one way system. It is a bit like landing on a snake that takes you from 97 to 4.
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Debra
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My single room was excellent value. I was fine walking up the final flight of stairs but thought that the lack of complete lift access should have been pointed out. With the windows open it was not too hot. I had a good view from the very top of the hotel towards Gateshead. There was not much noisy from the railway during the night. The bed was comfortable. In future I will be booking directly as the hotel no longer included swimming pool access in third party bookings.
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Andrew
icon-
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very noisy bars underneath the hotel. Don’t expect to sleep until about 3am.
Lynn
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Self check in and out resulted in not speaking to a single member of staff during our stay. Hotel was clean and cheerful, with many antique features that, with a little investment, could be brought to back to their full beautiful life. Room was clean, some noise from the train station, which is expected given its proximity. Beds very soft.
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Ruby
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Parking is paid, spa services are paid.
Rosie
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely staff but rooms extremely dated, wallpaper peeling, carpets worn and grotty. Drains seemed to back up whenever I used the shower so I'd be treated to the smell of sewage for a few hours after washing. Mini fridge wasn't working so had to waste the food I'd treated myself to as I was over for a few nights for a work trip. Gym was... Okay? Matching sets of free weights and a few cardio machines, for the price you pay for entry I'd have expected at least a cable machine but hey ho. Pool was fine (small obviously but not tiny), steam room and sauna weren't bad at all. Good location but unfortunately hotel generally is in desperate need of a refurb to be honest.
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James
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A very good hotel, the staff were very helpful and breakfast was very nice.
Lee
icon-
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The curtains in my room were too small for the window by about 12 inches letting light in at 04.30am, the sink was cracked in the bathroom, the tiles were cracked and dangerous (sharp bits) the carpet was filthy and communal areas filthy. I stop in hotels every week and never leave a review but this was terrible
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.