Royal Station Hotel

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8.1
/10
Very Good
1,522 reviews

What Guests Say About Their Stay

Robert

10.0
/ 10
I visit Newcastle about four times per year and frankly wouldn't stay anywhere else. From the moment you walk off the Station concourse, through the beautiful revolving door, you're made to feel welcome. Check in staff will always accommodate early arrivals, if available, but they do have secure luggage storage. The convenience to the city and the amenities are self evident, but the staff are the jewel in the Royal crown. Beyond exception they are friendly and efficient. Special mention for Michael, who is a fixture, serving at breakfast (incredible quality, buffet style) and later at the bar, always convivial. Five stars, every time.

Andy

10.0
/ 10
Travelled as a family of 4 in 2 x twins which were clean and met all our needs. It's a grand hotel with lots of history. The staff from reception, breakfast, and cleaning staff were all very friendly and made us feel very welcome. We'll done, customer service at its best.

Susan

10.0
/ 10
Loved the character of the hotel,a delightful surprise. Close to the station, taxi rank outside. Friendly, helpful staff. Thoroughly enjoyed our 6 night stay and will definitely recommend it to friends and family.
In the Area
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Neville Street, Newcastle, England, NE1 5DH

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Royal Station Hotel is a good choice when you are visiting Newcastle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Royal Station Hotel

Neville Street, Newcastle, England, NE1 5DH
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Lobby Royal Station Hotel
Exterior 2 Royal Station Hotel

Discover More About Royal Station Hotel

General
Near St. James' Park

Location
Centrally located in Newcastle-upon-Tyne, Royal Station Hotel is within a 15-minute walk of St. James' Park and Northumbria University. This hotel is 1.2 mi (1.9 km) from Quayside and 1.4 mi (2.2 km) from University of Newcastle-upon-Tyne.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

O2 Academy Newcastle - 0.3 km / 0.2 mi
Newcastle-upon-Tyne St. Nicholas' Cathedral - 0.3 km / 0.2 mi
Bigg Market - 0.3 km / 0.2 mi
Genting Casino Newcastle - 0.3 km / 0.2 mi
Newcastle-upon-Tyne St. Mary's Cathedral - 0.3 km / 0.2 mi
Grainger Market - 0.4 km / 0.2 mi
Castle Keep - 0.4 km / 0.2 mi
Eldon Square Shopping Centre - 0.4 km / 0.3 mi
Grey Street - 0.5 km / 0.3 mi
Newcastle-upon-Tyne Theatre Royal - 0.5 km / 0.3 mi
Life Science Centre - 0.5 km / 0.3 mi
Alderman Fenwick's House - 0.5 km / 0.3 mi
The Gate - 0.5 km / 0.3 mi
Grey's Monument - 0.6 km / 0.4 mi
Northumberland Street - 0.6 km / 0.4 mi

The preferred airport for Royal Station Hotel is Newcastle Intl. Airport (NCL) - 12.7 km / 7.9 mi

Renovations
The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:

  • Fitness facilities
  • Sauna
  • Swimming pool

Facilities
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Dining
Grab a bite to eat at Empire Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 145 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Royal Station Hotel

Swimming Pool Royal Station Hotel
Swimming Pool
Fitness Center Royal Station Hotel
Fitness Center
Functional Hall Royal Station Hotel
Functional Hall
Lobby Royal Station Hotel
Lobby
Exterior Royal Station Hotel
Exterior

Transportation

  • Limited parking

Things to Do

  • Indoor pool
  • Sauna
  • Steam room

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Reception hall
  • Parking

Accessibilty

  • Disabled access friendly
  • Accessible parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Royal Station Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Parties and events are allowed on site
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royal Station Hotel
145
Number of floors in Royal Station Hotel
4
Another facilities in Royal Station Hotel
Limited parking, Indoor pool, Sauna, Steam room, Breakfast

Frequently asked question in Royal Station Hotel

What are available facilities at Royal Station Hotel?
There are top facilites at Royal Station Hotel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Royal Station Hotel?
The standard check-in time at Royal Station Hotel is starting from 15:00 - 02:30 while the latest check-out time is at Before 11:00
Does Royal Station Hotel provide breakfast?
Yes, Royal Station Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Royal Station Hotel have?
Royal Station Hotel is a 3.0-star hotel.
How many floors does Royal Station Hotel have?
Royal Station Hotel has 4 floors.
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More Reviews from Other Guests in Royal Station Hotel

Overall Ratings & Reviews Royal Station Hotel

Traveloka (4)
Other sources (1,518)
8.2
Very Good
From 1,518 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.8

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Traveler Reviews Royal Station Hotel

Number of reviews per page
20
40
Top reviews
Robert
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I visit Newcastle about four times per year and frankly wouldn't stay anywhere else. From the moment you walk off the Station concourse, through the beautiful revolving door, you're made to feel welcome. Check in staff will always accommodate early arrivals, if available, but they do have secure luggage storage. The convenience to the city and the amenities are self evident, but the staff are the jewel in the Royal crown. Beyond exception they are friendly and efficient. Special mention for Michael, who is a fixture, serving at breakfast (incredible quality, buffet style) and later at the bar, always convivial. Five stars, every time.
Read More
Ian
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

As expected nice building but pasted its best although would not go as far as to say run down. Only thing that came as a surprise was additional fee to use pool. This might have been on the web site but did not notice.
DANIEL
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Grand old building,showing it's age though. Lovely staircase and chandeliers,but my single room tired.
Ahmaet
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Drain smells in the room and bathroom, room is minuscule under the eaves. Decor shabby everywhere, paintwork shabby, carpets in common areas repaired by duct tape. Period features gutted out.
Phil
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A lovely hotel with lots of character but in need of some tlc. Room was very small with a very small bed for two people. Window wouldn’t open so a bit stuffy. Even though I checked in online the girl on reception seemed a bit clueless as she kept saying I need a reference number of my email and to enter on the self check in. It took some time to convince her I didn’t need to do this. Then I wanted to book breakfast for the following morning and she told me it would be at the full price. I disputed this as they were offering a special price and again it took a while to get sorted at the special price. We were given tickets to present at breakfast and then when we did the following morning there was no record of our booking on the list so yet again it took a while to get this sorted. Think some of the staff need some training in customer service.
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Kevin
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Dinner was poor, chicken breast was dry as a bone. The room was hot and stuffy with no air con, and toilet intermittently topped up or drained. Such a shame as we like staying at these traditional old school classy establishments.
Andy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Travelled as a family of 4 in 2 x twins which were clean and met all our needs. It's a grand hotel with lots of history. The staff from reception, breakfast, and cleaning staff were all very friendly and made us feel very welcome. We'll done, customer service at its best.
Jez
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ok generally a bit tired. Room hadn't been properly serviced before we arrived (no towels etc). Staff very friendly and helpful. Outside noisey
Gail
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Brilliant location next to the train station, and central for the Quayside and city centre. Staff all welcoming and helpful.
Penny
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I was quite disappointed in our hotel room . From the outside the hotel looks amazing but inside it is quite tired and in need of some tlc . There were numerous things that could be improved on. The air con in the room wasn’t working , the pillows were in need of replacement as they were lumpy The bathroom had an old plastic hair tie on the floor behind the door and the bath/shower had a lot of black mould . There is a £50 deposit taken on arrival to cover damages/ mini bar ( refunded after checkout) but there was no mini bar in our room . Only positive was the location for the station the next morning which was the reason for choosing it .
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Neil
icon-Business with Friends
Business with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Disabled traveller that requested a room near the lifts, checked in, out the lift and then 2 sets of stairs. Receptionist couldnt move me. Room not clean see photos attached and on a evening coming back to the hotel felt like a prison roll call. When i travel with work the amount i do not experienced this and would not stay here again
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David
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely staff, brilliant location, slight feel of decaying grandeur but excellent value for money.
Robert
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Needs an update. Stuck in early 20th century in style and not especially clean. Will not be recommending this hotel.
Stephen
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The biggest problem at this magnificent old hotel is bedroom temperature. Even when it’s a cool 18c outside, it’s hot inside. At night, not just daytime. A fan is supplied as standard but sleep quality is often bad. Despite this, location is excellent, so it works for many. But if you value your sleep, find somewhere else to stay!!
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Christine
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very friendly helpful staff clean sheets and towels
Clare
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Our room was very hot, unable to open the windows. Fan in the wardrobe but only circulated warm air. The hotel had staffing issues so the pool was closed, very dissapointed as we booked this one to use the pool. Having said this, the hotel and room was clean, the indulgence pack was lovely and they can't help having sick staff at short notice so we will return.
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Allyson
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I’ve been going to this hotel for many years. The staff in the restaurant have been the same every time. So helpful and friendly. Food is delicious The hotel is getting a massive revamp which to be honest is needed. The plunge pool has not worked for a few years now. The pool area is always immaculate but again needs an overhaul Bedrooms are spotless. Very large. Tea coffee and hot chocolate available in the rooms I’ll definitely go back in the future
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David
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A nice hotel that back in the day would have been very grand and you can see it's had money to update it. Generally staff were very pleasant and helpful however did a couple who seemed unbothered they were working in customer facing role. Hotel has a leisure club but you to walk outside and their is an extra payment that's not mentioned on here.
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Nathan
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Location is excellent from central station. Beautiful interior but the rooms are a bit outdated. You will most likely have a noisy room if you face the street. There was no airconditioning but my room did have a fan which was great. Breakfast was decent. Typical English breakfast with different options.
Gavin
icon-
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Large grand lobby and hallways. Digital checking terminals didn't work. Room was basic, dated. Receptionist seemed keen to pre-authorize my card for £50 when checking in ar 11pm for an overnight stay. No idea what kind of cost I mate have incurred, since the room fridge was empty. Received 6 emails between booking and checking in. Excessive.
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Number of reviews per page
20
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Bedroom 4 Royal Station Hotel

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