Ruby ZOE HOTEL LONDON by IHG

Stayed here again after six months. Maybe it’s because they’ve joined the IHG group, but the vibe among the staff felt different this time. Are they short on staff? I liked it better before when everyone was a bit more friendly. As for the room, I’d prefer a mini fridge over the amp.

綺麗で立地も地下鉄の駅からも近く３分くらいです。スタッフもフレンドリーで気持ち良く過ごせました。 去年もこのホテルに滞在したのですが、来年も行きたいです。

初めてのロンドン旅行にこちらを選択。結果、大正解！観光エリアなので結構治安もいいし、レストランやショップも豊富。ヒースロー空港からパディントンで乗り換えてすぐですし、ウェストミンスターなどのエリアにも出やすい。スタッフさんもいつも笑顔で出迎えてくれました。無料の紅茶スポットでお湯や紅茶もゲットできました。 ロンドン旅行へ行かれる際はぜひ！

インテリアが可愛くて清潔でとても良かったです。 朝食も満足できるものでした。 各階にお茶をいれられるコーナーがあるのはとても良くて便利だった。 ただ、お湯がぬるいので、もう少し熱い湯が出ると紅茶が美味しく飲める。

We were welcomed with friendly staff. They kindly accepted our luggage’s and kept them safely. Rooms were clean but expected tea they offered at every floor should have been better.

観光用に立地が良い

ロンドン市内から近く、施設もきれい

They were kind to me even though I couldn't speak English. Thank you so much

とても綺麗で最高でした。 ロンドンに行く際は必ず利用したいです

綺麗でセンスが良い。 朝食も量、種類、質全てよし

Reasonable price. The room is cozy and clean. A couple of minutes to Nitting Hill Gate tube station.

The hotel exceeded my expectations.The staff was very friendly and accommodating.

Great location for visiting Notting Hill. A little pricey for what is essentially minimalist self-service in a trendy wrapper. Like they had his cool budget concept, but forgot to lower the price. ;) More of an Amsterdam Hostel vibe - which is fine if that's what you came for. For a similar price at other London hotels I had helpful staff jumping to assist with check-in, luggage, cabs and what to-do. Not so much here. I wasn't unhappy and would stay again if the price was right. It was new and clean. Breakfast was good but kind light on hot food for the price.

Great location

I love it here. Home away from home! The staff is amazing and it’s a dreamy location. I felt so safe, taken care of, and happy!

Cute property, great location. Room was perfect for solo traveler

Otelin konumu, temizliği ve kullanışlı olmasını çok beğendik. Özellikle çalışan arkadaşlar çok ilgiliydi, Oscar’in hazırladığı kokteylleri bir gün tekrar denemek dilegiyle :)

Left elevator was extremely slow when we went there and the 3rd elevator was out of order so they only had one elevator working; we just had to wait a little bit coming and going. Only other thought was their ADA accessible room was complete bare, no decor, no paint, no character, felt minimal and depressing, and the door was extremely heavy and hard to open and closed behind (no way to just leave it open) making getting in and out for a person with any sort of disability so much harder than it should have been.

The breakfast was fine and the coffee excellent. The staff was present and I good spirit. The room was bright and with big windows to the city.

Have stayed here dozens of times, on my own, with my child, with my husband, and it's always great. My only wish is that they had mini fridges in the rooms for leftovers!