Ruby ZOE HOTEL LONDON by IHG

Stayed here again after six months. Maybe it’s because they’ve joined the IHG group, but the vibe among the staff felt different this time. Are they short on staff? I liked it better before when everyone was a bit more friendly. As for the room, I’d prefer a mini fridge over the amp.

綺麗で立地も地下鉄の駅からも近く３分くらいです。スタッフもフレンドリーで気持ち良く過ごせました。 去年もこのホテルに滞在したのですが、来年も行きたいです。

初めてのロンドン旅行にこちらを選択。結果、大正解！観光エリアなので結構治安もいいし、レストランやショップも豊富。ヒースロー空港からパディントンで乗り換えてすぐですし、ウェストミンスターなどのエリアにも出やすい。スタッフさんもいつも笑顔で出迎えてくれました。無料の紅茶スポットでお湯や紅茶もゲットできました。 ロンドン旅行へ行かれる際はぜひ！

インテリアが可愛くて清潔でとても良かったです。 朝食も満足できるものでした。 各階にお茶をいれられるコーナーがあるのはとても良くて便利だった。 ただ、お湯がぬるいので、もう少し熱い湯が出ると紅茶が美味しく飲める。

We were welcomed with friendly staff. They kindly accepted our luggage’s and kept them safely. Rooms were clean but expected tea they offered at every floor should have been better.

観光用に立地が良い

ロンドン市内から近く、施設もきれい

They were kind to me even though I couldn't speak English. Thank you so much

とても綺麗で最高でした。 ロンドンに行く際は必ず利用したいです

綺麗でセンスが良い。 朝食も量、種類、質全てよし

Reasonable price. The room is cozy and clean. A couple of minutes to Nitting Hill Gate tube station.

The hotel exceeded my expectations.The staff was very friendly and accommodating.

Great place to stay - immaculate- helpful staff - clean comfortable rooms

El hotel esta muy bien ubicado y en una excelente area. La atencion de Camila David Chris y Carlos fue inmejorable. Fueron muy amables y antendieron todas nuestras necesidades.

No coffee in rooms.

This was my first time staying at this property and I really enjoyed it! The area is excellent to bop around Notting Hill and the room itself was clean and immaculate. Not to mention the bed and pillows were perfect. The only oddity is that I didn’t book a room with accessibility features yet this is the one I was given. It’s not a problem per se, but the bathroom sink was at my knees and I had to wrestle with the shower curtains to not soak the bathroom. Also as a note, the bathroom door does not stay open by itself and it’s heavy. I can see this being a real problem for someone in a wheelchair to maneuver. It’s also the last room on the floor so it’s especially long to get to, another ding on the accessibility side. As an able bodied person I really enjoyed the room but I want to highlight some things I noticed so that hopefully the hotel can make some changes. Otherwise, it was a lovely stay and I would go back!

Very clean room. The staff was very helpful and always with a smile on their faces

The staff was all very nice. There were 3 very nice ones. Caio, Chris and Cami. Very helpful and made a better staying.

This was a great location. Very clean, pictures show exactly what the room looks like

Always prefer Tea & coffee in the room, rather than a guitar amplifier? Very comfortable bed & a good shower.