Ruby ZOE HOTEL LONDON by IHG

Great location pleasant staff really nice hotel excellent value

Had a great stay. The staff was incredible

Staff was great.

Dejligt hotel med skøn beliggenhed.

Mir gefiel die Lage des Hotels, etwas abseits vom Trubel, gut erreichbar mit der Tube, ein neues modernes Haus mit einer für mich idealen Kombi aus Zweckmäßigkeit und hohem Komfort. Das Frühstück bietet alles für einen schönen Start in den Tag. Die Zimmer sind hell, freundlich, alles funktionierte einwandfrei und die Dusche ist ein Traum. Ich komme gerne wieder.

I was very warmly welcomed and well taken care of at the hotel. The location is excellent, close to the subway, and the breakfast was great. I would like to give special thanks to Stephany, Carolina, and Chiara, who provided me with full support and were extremely attentive and friendly throughout my stay.

The hotel is clean, offers good dining and bar options. Its location is great. It is close to the Tube to get around town or to/from Heathrow. Also a good variety of restaurants in a comfortable walking distance. There is also the Portabella market on weekends. It's a good choice whether your trip is short or long. I have no hesitation to recommend it.

One of the elevators did not work and the other two that was working had some issues when the doors were closing and they opened and closed 3-4 times every time you used them. This took long time and we could not access the stairs either. The TV did not properly either, green screen after a couple of minutes. A part from those two things we enjoyed our stay (2nd time)

Spotless room with lots of space. Easy check-in with very welcoming staff. Perfect location justcsteps from the tube and busvstops, and easy walking to most of Notting Hill. Perfect place to anchor a London stay.

If you are going to London, this is the place to stay. It is very well located, clean, well decorated and designed. The staff is lovely and the price is great. Not to mention the rain showers.

Rent o fint!

Great place to stay - immaculate- helpful staff - clean comfortable rooms

El hotel esta muy bien ubicado y en una excelente area. La atencion de Camila David Chris y Carlos fue inmejorable. Fueron muy amables y antendieron todas nuestras necesidades.

No coffee in rooms.

This was my first time staying at this property and I really enjoyed it! The area is excellent to bop around Notting Hill and the room itself was clean and immaculate. Not to mention the bed and pillows were perfect. The only oddity is that I didn’t book a room with accessibility features yet this is the one I was given. It’s not a problem per se, but the bathroom sink was at my knees and I had to wrestle with the shower curtains to not soak the bathroom. Also as a note, the bathroom door does not stay open by itself and it’s heavy. I can see this being a real problem for someone in a wheelchair to maneuver. It’s also the last room on the floor so it’s especially long to get to, another ding on the accessibility side. As an able bodied person I really enjoyed the room but I want to highlight some things I noticed so that hopefully the hotel can make some changes. Otherwise, it was a lovely stay and I would go back!

Very clean room. The staff was very helpful and always with a smile on their faces

The staff was all very nice. There were 3 very nice ones. Caio, Chris and Cami. Very helpful and made a better staying.

This was a great location. Very clean, pictures show exactly what the room looks like

Always prefer Tea & coffee in the room, rather than a guitar amplifier? Very comfortable bed & a good shower.

Great location in Notting Hill. Excellent, attentive staff. Overall comfort was fine and value for money okay. (Add on breakfast was 30 pounds a day?!) But a very good rating overall.