Ruby ZOE HOTEL LONDON by IHG

직원의 실수로 결제가 2번 되었는데 바로 피드백에 응답해주시며 환불 받을 수 있게 도와줬습니다. 한국인들 강력추천 합니다. 화장실도 완전 깨끗하고 직원들 응대도 너무너무 좋아요!

청소 대신 음료 쿠폰 주는거 너무 좋았어요!

We loved our stay at Ruby Zoe, its steps from the notting hill market and homes. It was very quiet, clean, and had fun decor. We enjoyed the speaker in the room it had great sound! The bed was comfortable and the staff were very friendly and helpful. The only negative was they didn’t have a smart TV.

Carlos at front desk got us our rooms over three hours early which was HUGE as it was our first time in London and we didn’t really know what to expect. It was so nice to be able to check in and get into the room before exploring the city.

This place was adorable and in such a great location. Staff was super cool and I’d definitely stay here again!

No tomamos desayuno, pero tomamos unas bebidas que ofrecieron en lugar de la Limpieza de habitation y nos parecio genial, ya que de esa manera disfrutamos de una de las atracciones de este hotel, y no estaba limitado a un tipo de bebida, estaba cualquier bebida a disposición del boucher. Nos encanto!!!

The reception staff were variable! Guy who checked us in very friendly, however the woman the next morning was very rude & abrupt. Despite having an email to confirm we had booked breakfast she refused saying this was not part of our booking and actually said the other staff were wrong. Her approach to customer service was very poor and would put me off booking the hotel again! The room was clean & well appointed.

新しくて清潔

Great location for visiting Notting Hill. A little pricey for what is essentially minimalist self-service in a trendy wrapper. Like they had his cool budget concept, but forgot to lower the price. ;) More of an Amsterdam Hostel vibe - which is fine if that's what you came for. For a similar price at other London hotels I had helpful staff jumping to assist with check-in, luggage, cabs and what to-do. Not so much here. I wasn't unhappy and would stay again if the price was right. It was new and clean. Breakfast was good but kind light on hot food for the price.

Great location

I love it here. Home away from home! The staff is amazing and it’s a dreamy location. I felt so safe, taken care of, and happy!

Cute property, great location. Room was perfect for solo traveler

Otelin konumu, temizliği ve kullanışlı olmasını çok beğendik. Özellikle çalışan arkadaşlar çok ilgiliydi, Oscar’in hazırladığı kokteylleri bir gün tekrar denemek dilegiyle :)

Left elevator was extremely slow when we went there and the 3rd elevator was out of order so they only had one elevator working; we just had to wait a little bit coming and going. Only other thought was their ADA accessible room was complete bare, no decor, no paint, no character, felt minimal and depressing, and the door was extremely heavy and hard to open and closed behind (no way to just leave it open) making getting in and out for a person with any sort of disability so much harder than it should have been.

The breakfast was fine and the coffee excellent. The staff was present and I good spirit. The room was bright and with big windows to the city.

Have stayed here dozens of times, on my own, with my child, with my husband, and it's always great. My only wish is that they had mini fridges in the rooms for leftovers!

The front desk staff were exceptional at their jobs. Professional, friendly and even went the extra mile for us. Definitely would stay here again.

Clean. Hip hotel. Amazing staff

Loved the laid-back and relaxed atmosphere. Room was incredibly quiet and bed very comfortable. Breakfast was amazing, can't remember ever having such a choice. Couple of negatives. No-one told us the room key also worked the lift. There is no in room tea/coffee. The room numbers are black on a black wall in a dim corridor which did give me problems finding my room.

Great location and clean