ザ ミルナー ヨーク

素晴らしいホテルでしたが部屋が雨漏りした。歴史ある建物なので仕方ないが、普段からメンテナンスしていただけたら嬉しい。

大変伝統のあるホテルで部屋も広め、朝食なども充実している。ただ、やはり設備は古くなっていることは確か。ただし、とても清潔にされています。

お部屋もスタッフも立地も素晴らしく大満足です

歯ブラシが部屋になく、頼んでも持ってきてくれなかった。部屋もそこまで清潔とはいえない。ホテル内にショップもなく、あまり楽しめなかった。

The hotel seemed clean & smelled lovely throughout. Staff were extremely helpful. Room was very quiet & bed was soooo comfy ! Location was perfect.

Hotel has easy access to the city centre and ideal location. The hotel was nice around the reception & hall area. We had a deluxe room, which was starting to get ready for a refurb. Windows were rotten in plalces and the shower trap had a bad smell when the water had drained. The bed was not comfy and i wouldnt have wanted to stay in that bed for a third night. The restaurante does not cater for vegetarians very well, and the breakfast was fairly basic. Dont get me wrong, we did enjoy our stay & will return again, it just needs some TLC to the rooms and mattresses & we will give a better rating.

Gave us keys to the incorrect room despite trying to resolve the problem earlier with one member of staff, the other member of staff resolved the issue quickly and professionally however the member of staff that made the error didn’t acknowledge us or the situation when we were 4 metres away in a quiet reception. The tvs are not smart which is a shame for a suite, two tvs also. The leisure centre (pool, sauna, steam room & hot tub) is small. The hotel itself is large and beautifully decorated but the rooms are plain.

It is almost unbelievable that today the hotel does not offer charging for electric vehicles. Will not stay again until this is resolved. RW

Birthday treat for wife

Room was 2 fights higher than lift will go meaning we had to carry suitcases up 2 flights of stair. We were not advised of this on check in and my companion is awaiting one surgery. Room surfaces were covered in dust, old dry contact lens on bedside table and hairs on the bed. There is a wardrobe and full length mirror immediately on entering the room but no light so both are unusable. One light in the bathroom did not work. Th shower door opens into the shower so you have to squeeze into the corner of the cubicle between taps and shower holder in order to close the shower door. Terrible design and anyone overweight or pregnant would find this impossible. Air con wasn’t working and while this was resolved, it then started omitting a smell of drains which was revolting. Room hot but windows broken so cannot be opened. Have stayed before and had fantastic room but this was absolutely disgusting. We did complain but as they were fully booked they could not move us. Instead we were given two tins of mineral water which was basically an insult. They did send someone to clean but the chest of drawers was missed again. This is absolutely not what we had expected at The Milner and we were massively disappointed.

Very good

Hotel is currently being ref

Had a great stay. The staff were friendly and the common areas very nice. The only downside would be the cleanliness of the areas outside of the common area. There were many stains on the hallway carpets and the chair in my room was covered in all sorts of food and beverage stains. A luggage rack would be convenient as well.

Lovely location - next to the train station but easily walkable into the city centre. Clean rooms, lovely staff. Parking can be a bit tricky if you get there later in the day. Would stay here again for sure!

Altogether an amazing hotel that connects to the train station for maximum convenience. It was classy and swanky at the same time.

Not great overall. Room seemed to be one of the worst in the whole hotel and unhelpful staff due to a function. More focus on the drunk function guests than the paying ones Room on 5th floor not served by a lift, very loud wedding music from the ground floor all night, luke warm water (told we should run it for 15 minutes first). Not able to have a meal except for soup due to a function. Overall, I will not be returning which is a pity as it’s a lovely hotel.

Staff was fine. Two words sum up the entire place and experience, cadaver colors. Extremely disappointing everything except most of the staff.

Walking straight off the platform into the hotel. A beautiful interior, gorgeous staircase and discrete but attentive staff. Spacious grounds, lots of parking and a short walk to city centre. Also very close to railway museum which is fabulous. I want to visit again!

Lovely, very nice building