머큐어 엑서터 사우스게이트 호텔

Friendly staff, Clean room, Good breakfast

Great staff, good location

Clean room . Friendly staff ! Dogs welcome

Lovely hotel with nice rooms, comfortable bed, good pool, delicious bottomless breakfast. Staff very helpful and courteous.

Excellent room. Great location for exploring the city.

Sadly you have to pay to use the spa facilities which isn’t noted on the hotel description. Very disappointing.

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Staff nice. Room ok but it was a shame no one mentioned to me when I checked in that the heating was not working and I would need to not spend ten minutes fiddling with the unit and instead get the radiator that was hidden in the cupboard. Also the WiFi bandwidth in the evening was terrible, which is not really good enough in a modern business hotel.

All good

Air con broken in the room, however, this was known to the hotel before we checked in as an oil heater was left in the room. Very poor service for this hotel. If the staff had mentioned it when we checked in, it would not have been an issue. Why hide it?

Staff excellent, lovely Xmas decor, breakfast was amazing. Only let down was a very uncomfortable mattress that was lumpy, uneven and you could feel the springs. One end of the bed had all but collapsed. But despite this, we would stay in a Mercure again.

Excellent service lovely comfortable room

The staff were courteous and helpful, the room was clean and tidy, overall the stay was satisfactory.

Nice, reasonably priced hotel in the centre of Exeter, just a few minutes' walk from the Quay and the Cathedral. Room was clean and comfortable.

Good breakfast, amazing location and spa.

Comfortable although the bathroom drainage needs attention

Had an issue upon arrival but this was well managed by Page on reception, The next morning Ryan from maintenance came and sorted out the problem but could not resolve the full issue Ryan assisted a move to another room Second room was very nice and Nida from house keeping kept the room clean and very nice

It was good

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All were good except they wouldn’t make me an omelette at breakfast and that is unusual for that request to be declined in this size of hotel.