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Mercure Exeter Southgate Hotel

Hotels
7.8
/10
Pleasant
1,001 reviews

What Guests Say About Their Stay

Robert

10.0
/ 10
Nice, reasonably priced hotel in the centre of Exeter, just a few minutes' walk from the Quay and the Cathedral. Room was clean and comfortable.

COLIN

10.0
/ 10
Had an issue upon arrival but this was well managed by Page on reception, The next morning Ryan from maintenance came and sorted out the problem but could not resolve the full issue Ryan assisted a move to another room Second room was very nice and Nida from house keeping kept the room clean and very nice

Judith

10.0
/ 10
Room only so didn’t try the restaurant but lovely public areas with beautiful floral decorations ready for Halloween. Didn’t try the leisure facilities there was an extra £10 charge which was disappointing. Staff extremely welcoming and happy to provide ideas for local eateries which are plentiful within 5 minute stroll of hotel. Beautiful city to explore
In the Area
See Map
Southernhay East, Exeter District, Devon, England, EX1 1QF

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Mercure Exeter Southgate Hotel is a good choice when you are visiting Exeter . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Exeter Southgate Hotel

Southernhay East, Exeter District, Devon, England, EX1 1QF
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Discover More About Mercure Exeter Southgate Hotel

Location


Staying at Mercure Exeter Southgate Hotel is a good choice when you are visiting Exeter .

About Mercure Exeter Southgate Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Mercure Exeter Southgate Hotel.

All facilities in Mercure Exeter Southgate Hotel

Others Mercure Exeter Southgate Hotel
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Exeter Southgate Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Number of floors in Mercure Exeter Southgate Hotel
3
Another facilities in Mercure Exeter Southgate Hotel
Concierge, Express check-out, 24-hour Receptionist, Parking with surcharge, Swimming pool

Frequently asked question in Mercure Exeter Southgate Hotel

What are available facilities at Mercure Exeter Southgate Hotel?
There are top facilites at Mercure Exeter Southgate Hotel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Exeter Southgate Hotel?
The standard check-in time at Mercure Exeter Southgate Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
How many stars does Mercure Exeter Southgate Hotel have?
Mercure Exeter Southgate Hotel is a 4.0-star hotel.
How many floors does Mercure Exeter Southgate Hotel have?
Mercure Exeter Southgate Hotel has 3 floors.
Is there parking at Mercure Exeter Southgate Hotel?
Yes, Mercure Exeter Southgate Hotel provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Mercure Exeter Southgate Hotel

Overall Ratings & Reviews Mercure Exeter Southgate Hotel

Traveloka (1)
Other sources (1,000)
7.8
Pleasant
From 1,000 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Exeter Southgate Hotel

Number of reviews per page
20
40
Top reviews
Gavin
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Sadly you have to pay to use the spa facilities which isn’t noted on the hotel description. Very disappointing.
Andy
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

.
Dr Alex
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff nice. Room ok but it was a shame no one mentioned to me when I checked in that the heating was not working and I would need to not spend ten minutes fiddling with the unit and instead get the radiator that was hidden in the cupboard. Also the WiFi bandwidth in the evening was terrible, which is not really good enough in a modern business hotel.
Read More
Brian
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All good
Jackie
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Air con broken in the room, however, this was known to the hotel before we checked in as an oil heater was left in the room. Very poor service for this hotel. If the staff had mentioned it when we checked in, it would not have been an issue. Why hide it?
Vincent
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff excellent, lovely Xmas decor, breakfast was amazing. Only let down was a very uncomfortable mattress that was lumpy, uneven and you could feel the springs. One end of the bed had all but collapsed. But despite this, we would stay in a Mercure again.
Tracy
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent service lovely comfortable room
Alan
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were courteous and helpful, the room was clean and tidy, overall the stay was satisfactory.
Robert
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice, reasonably priced hotel in the centre of Exeter, just a few minutes' walk from the Quay and the Cathedral. Room was clean and comfortable.
Maria
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good breakfast, amazing location and spa.
Jennifer
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Comfortable although the bathroom drainage needs attention
COLIN
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Had an issue upon arrival but this was well managed by Page on reception, The next morning Ryan from maintenance came and sorted out the problem but could not resolve the full issue Ryan assisted a move to another room Second room was very nice and Nida from house keeping kept the room clean and very nice
Alan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was good
James
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

-
CMR
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All were good except they wouldn’t make me an omelette at breakfast and that is unusual for that request to be declined in this size of hotel.
Rebecca
icon-Leisure
Leisure
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The air conditioning was broken, we had to pay £10 per person to use the swimming pool and the jacuzzi was broken. Our pre booked dinner served was not the same as the menu description. A very disappointing stay. Only good thing was the staff were friendly.
Emma
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The breakfast was excellent, plenty of choice, staff were polite & very efficient.
Jackalyn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great room, Superbe staff from start to finish.
Judith
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room only so didn’t try the restaurant but lovely public areas with beautiful floral decorations ready for Halloween. Didn’t try the leisure facilities there was an extra £10 charge which was disappointing. Staff extremely welcoming and happy to provide ideas for local eateries which are plentiful within 5 minute stroll of hotel. Beautiful city to explore
Read More
Nicola
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The shower drain was blocked causing the water to overflow. Check in was easy and pleasant. We enjoyed our stay.
Number of reviews per page
20
40

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Others 4 Mercure Exeter Southgate Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Mercure Exeter Southgate Hotel

Traveloka (1)
Other sources (1,000)
7.8
Pleasant
From 1,000 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Exeter Southgate Hotel

Number of reviews per page
20
40
Top reviews
Gavin
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Sadly you have to pay to use the spa facilities which isn’t noted on the hotel description. Very disappointing.
Andy
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

.
Dr Alex
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff nice. Room ok but it was a shame no one mentioned to me when I checked in that the heating was not working and I would need to not spend ten minutes fiddling with the unit and instead get the radiator that was hidden in the cupboard. Also the WiFi bandwidth in the evening was terrible, which is not really good enough in a modern business hotel.
Read More
Brian
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All good
Jackie
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Air con broken in the room, however, this was known to the hotel before we checked in as an oil heater was left in the room. Very poor service for this hotel. If the staff had mentioned it when we checked in, it would not have been an issue. Why hide it?
Vincent
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff excellent, lovely Xmas decor, breakfast was amazing. Only let down was a very uncomfortable mattress that was lumpy, uneven and you could feel the springs. One end of the bed had all but collapsed. But despite this, we would stay in a Mercure again.
Tracy
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent service lovely comfortable room
Alan
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were courteous and helpful, the room was clean and tidy, overall the stay was satisfactory.
Robert
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice, reasonably priced hotel in the centre of Exeter, just a few minutes' walk from the Quay and the Cathedral. Room was clean and comfortable.
Maria
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good breakfast, amazing location and spa.
Jennifer
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Comfortable although the bathroom drainage needs attention
COLIN
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Had an issue upon arrival but this was well managed by Page on reception, The next morning Ryan from maintenance came and sorted out the problem but could not resolve the full issue Ryan assisted a move to another room Second room was very nice and Nida from house keeping kept the room clean and very nice
Alan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was good
James
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

-
CMR
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All were good except they wouldn’t make me an omelette at breakfast and that is unusual for that request to be declined in this size of hotel.
Rebecca
icon-Leisure
Leisure
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The air conditioning was broken, we had to pay £10 per person to use the swimming pool and the jacuzzi was broken. Our pre booked dinner served was not the same as the menu description. A very disappointing stay. Only good thing was the staff were friendly.
Emma
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The breakfast was excellent, plenty of choice, staff were polite & very efficient.
Jackalyn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great room, Superbe staff from start to finish.
Judith
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room only so didn’t try the restaurant but lovely public areas with beautiful floral decorations ready for Halloween. Didn’t try the leisure facilities there was an extra £10 charge which was disappointing. Staff extremely welcoming and happy to provide ideas for local eateries which are plentiful within 5 minute stroll of hotel. Beautiful city to explore
Read More
Nicola
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The shower drain was blocked causing the water to overflow. Check in was easy and pleasant. We enjoyed our stay.
Number of reviews per page
20
40