플라밍고 칸쿤 - 올 인클루시브

Lo mejor fue siempre el servicio y las amenidades del hotel

Muy buena

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Hotel avec plage superbe, lit balineais à la plage! Par contre, peu de variétés sur la nourriture…. Buffet très limité ! Chambre acceptable mais defrechie... Très bruyant le soir lorsqu’on veut dormir. Par contre, bon rapport qualité prix pour un tout inclus

Personnel très agréable dans l'ensemble. Belles plage et piscines. La chambre avec vue sur l'océan était très sympa

Beautiful view for just an ocean view room!

Staff was great Eddie, Alejandro, Ana, super... Perla at the massage was awesome;all staff are good,,Food need to be more varied ; also the construction noise in the morning is disturbing it should start after 11 or 12noon when you are on vacation you want to rest after going to bed late. Thanks again for your service.

la habitación tenía goteras en el baño, area de la taza, el frigobar no lo surtieron ande entregar la habitación y detalles asi 😬😬

Hotel limpo, cheiroso, atendeu minhas expectativas em tudo. Todas as noites tem atividades, 4 restaurante e bares em todas as áreas, pizzaria, hambúrguer com fritas, tacos, enfim comida e bebida o dia todo. Quanto ao atendimento de alguns funcionários eles tratavam melhor os americanos por conta das gorjetas e nos tratando de qualquer jeito perderam nossas gorjetas. Só mereceu gorjetas quem nos atendeu bem, claro.

O hotel correspondeu a minha expectativa, muito limpo, organizado, uma boa variedade de alimentos e bebidas, pé na areia com praia privativa e bangalô a disposição. Toda noite eventos, show, jantares temáticos. O hotel é todo perfumado e climatizado.Super recomendo, custo benefício muito bom.

El hotel tiene un precio económico y las habitaciones están bien por el costo. Sin embargo, sentí que gran parte del personal trabajaba desmotivado y con poca energía, aunque sí hubo algunas excepciones con buena actitud como Rosario y Enrique. La clientela en general dejaba mucho que desear: muchos huéspedes con malos modales. La comida fue uno de los puntos más débiles; algunos platillos estaban aceptables, pero si buscas opciones saludables o frescas prácticamente no hay. El gimnasio es muy básico: solo cuenta con mancuernas y una caminadora, lo cual limita bastante para quienes desean mantener una rutina más completa. En resumen, es un hotel económico y cumple con lo mínimo, pero tiene varios aspectos que podrían mejorar para ofrecer una mejor experiencia

Todo estubo muy bien el cuarto la vista los restaurantes el personal todos muy amables y respetuosos todo exelente

El personal

Super clean very nice staff

unas sólidas cuatro estrellas

The hotel is small and very customer-oriented. Very clean and cozy. The staff is very polite and friendly. I would like more choice in food, but what they cook is very tasty.

This was my first all-inclusive resort experience, and aside from the food and drinks, I was disappointed. Three front desk staff were very kind, but other interactions made us feel like a nuisance. Most other staff — housekeeping, maintenance, buffet attendants, lifeguards, and door attendants — were helpful, though a few were dismissive. We booked a 2-bed room but were given a 1-bed room. The hotel fixed it, but left us feeling like our request was unreasonable and that they were doing us a favor. Our first room had no hot water at the sink, fluctuating shower temperatures, no Wi-Fi or cell signal, and was freezing. After the AC started leaking, we were moved to another room, which also had issues: heavy balcony furniture stacked in the corner, a stiff sliding door, shower temperature problems with random shut-offs and low water pressure, a toilet that wouldn’t flush without a bucket of water, the sink knob fell off, and a bathroom door handle that fell off and wasn’t fixed for 3 days after several report until we got housekeeping involved. While some staff were courteous and helpful, the overall experience was marred by maintenance problems and inconsistent service. The combination left us feeling undervalued, frustrated, and uncomfortable asking for help.

Todo muy limpio y atentos

First- money went missing which was in the safe. We left for the day and upon returning, money was missing from the safe. Turns out the safe was not functioning properly. I put in a random code and it opened. Great!!! Food is good if you like and enjoy Mexican cuisine. The buffet is Mexican food so if you don’t like this, you won’t be happy with the buffet food options. The Italian restaurant is good. The pizza and snack bar also good. Drinks were odd depending which bar they were made. I found the bar by the pizza place to be the best for drinks. Great ocean view like any other resort. There are far more palm trees than I have seen at other resorts which was nice. Many cabanas on the beach. Never had a day without one. Staff are very friendly. Some staff better than others in the buffet restaurant but that’s not unusual as compared to other places. Room was clean. Had to ask for coffee as there wasn’t any left and it didn’t get restocked. Location is great, walking distance to la isla shopping if that’s your scene- it’s not mine. I much prefer the old la isla before it became what it is now. Easy to take the city bus out to other areas and to downtown Cancun.

Great amenities. The room was only cleaned once. I asked maid to come back , it was just past 8am . She didnt return. Although I hung the sign for service. Swim up bar seemed to wait locals ( spanish sneaking) quicker than my english speaking group. We tipped anyway. US$