Flamingo Cancun - All Inclusive

We were skeptical about staying at this hotel based off the reviews. But we were pleasant surprised. Amazing staff, very clean property, great food, wonderful ocean view. 4/5 stars simply for the fact that there was no wifi in our room which meant that we couldn’t even use the TV when we wanted to relax at night. Also, we had an AC leak in our bathroom that dripped all day and night. Also, our room phone didn’t work. Otherwise, we really enjoyed our stay!

Good ser

Lo mejor fue siempre el servicio y las amenidades del hotel

Muy buena

.

Hotel avec plage superbe, lit balineais à la plage! Par contre, peu de variétés sur la nourriture…. Buffet très limité ! Chambre acceptable mais defrechie... Très bruyant le soir lorsqu’on veut dormir. Par contre, bon rapport qualité prix pour un tout inclus

Personnel très agréable dans l'ensemble. Belles plage et piscines. La chambre avec vue sur l'océan était très sympa

Beautiful view for just an ocean view room!

Staff was great Eddie, Alejandro, Ana, super... Perla at the massage was awesome;all staff are good,,Food need to be more varied ; also the construction noise in the morning is disturbing it should start after 11 or 12noon when you are on vacation you want to rest after going to bed late. Thanks again for your service.

la habitación tenía goteras en el baño, area de la taza, el frigobar no lo surtieron ande entregar la habitación y detalles asi 😬😬

Hotel limpo, cheiroso, atendeu minhas expectativas em tudo. Todas as noites tem atividades, 4 restaurante e bares em todas as áreas, pizzaria, hambúrguer com fritas, tacos, enfim comida e bebida o dia todo. Quanto ao atendimento de alguns funcionários eles tratavam melhor os americanos por conta das gorjetas e nos tratando de qualquer jeito perderam nossas gorjetas. Só mereceu gorjetas quem nos atendeu bem, claro.

O hotel correspondeu a minha expectativa, muito limpo, organizado, uma boa variedade de alimentos e bebidas, pé na areia com praia privativa e bangalô a disposição. Toda noite eventos, show, jantares temáticos. O hotel é todo perfumado e climatizado.Super recomendo, custo benefício muito bom.

El hotel tiene un precio económico y las habitaciones están bien por el costo. Sin embargo, sentí que gran parte del personal trabajaba desmotivado y con poca energía, aunque sí hubo algunas excepciones con buena actitud como Rosario y Enrique. La clientela en general dejaba mucho que desear: muchos huéspedes con malos modales. La comida fue uno de los puntos más débiles; algunos platillos estaban aceptables, pero si buscas opciones saludables o frescas prácticamente no hay. El gimnasio es muy básico: solo cuenta con mancuernas y una caminadora, lo cual limita bastante para quienes desean mantener una rutina más completa. En resumen, es un hotel económico y cumple con lo mínimo, pero tiene varios aspectos que podrían mejorar para ofrecer una mejor experiencia

Todo estubo muy bien el cuarto la vista los restaurantes el personal todos muy amables y respetuosos todo exelente

El personal

Super clean very nice staff

unas sólidas cuatro estrellas

The hotel is small and very customer-oriented. Very clean and cozy. The staff is very polite and friendly. I would like more choice in food, but what they cook is very tasty.

This was my first all-inclusive resort experience, and aside from the food and drinks, I was disappointed. Three front desk staff were very kind, but other interactions made us feel like a nuisance. Most other staff — housekeeping, maintenance, buffet attendants, lifeguards, and door attendants — were helpful, though a few were dismissive. We booked a 2-bed room but were given a 1-bed room. The hotel fixed it, but left us feeling like our request was unreasonable and that they were doing us a favor. Our first room had no hot water at the sink, fluctuating shower temperatures, no Wi-Fi or cell signal, and was freezing. After the AC started leaking, we were moved to another room, which also had issues: heavy balcony furniture stacked in the corner, a stiff sliding door, shower temperature problems with random shut-offs and low water pressure, a toilet that wouldn’t flush without a bucket of water, the sink knob fell off, and a bathroom door handle that fell off and wasn’t fixed for 3 days after several report until we got housekeeping involved. While some staff were courteous and helpful, the overall experience was marred by maintenance problems and inconsistent service. The combination left us feeling undervalued, frustrated, and uncomfortable asking for help.

Todo muy limpio y atentos