Park Hyatt Melbourne

Beautiful room, gardens and surrounding beautiful and location great not noisy from city surrounding. Customer service great will definitely be back!

Lovely hotel, friendly and helpful staff. Would stay again!

Good value for money for a high class hotel. May stay a bit closer to cbd next time

Room wasn’t ready at 3pm check in, reception desk tried to charge us again for accomodation we had already paid for even though we showed them proof of payment, upon finally getting into our room it was noted the room had not been properly serviced! Significantly - our desk chair appeared to have a blood stain on the seat- reception were notified immediately, we waited over half an hour before walking to reception ourselves and speaking to the hotel manager, the lovely lady who urgently came to our room to clean it bought sheets with the message to clean soiled sheets not the seat! The seat was cleaned, but then we were left with a wet seat that couldn’t then be used. The cups in the bedroom had paper coasters but noted not in the bathroom. Maybe it’s not a done thing anymore but the toilet did not have a paper clean seal over it, which makes me wonder if it was cleaned at all. Then I ran a lovely bath and went to turn on the tv and couldn’t find the remote control… no where to be seen! Rang reception, apparently they’ve been removed from all the bathrooms whilst the networks are getting servicing. I won’t bring up dinner. 5 star hotel, 2 star experience. So disappointed. Will never go back again!!!!

全体的に悪くはないのですがパークハイアットとしては足りない気がしました。

Was a fantastic experience overall! Room was grea,staff was pleasant! Would stay there again!

Great property and location. Convenient to get to. Rooms are big and spacious. Staff extremely helpful.

The pool and sauna were great, as were the staff in that area. Room service was also great- compliments to the chef and delivery team. Check in experience was not great. I arrived at 4.30 pm to be told that my room wasn’t ready, and I should have a free drink at the lounge whilst I waited. I did not feel like a drink but had one anyway only to discover they were upselling olives by the bowl etc. Then I was told I had been given a special room with a balcony. Turned out the balcony was tiny and right up against the wall of the adjoining building. So, no view, boxed in and no natural light in the room. I managed to change rooms. The rooms themselves were ok in terms of furnishings. The LeLabo soaps and shampoos were a nice touch.

Convenient location. Lots of amenities, and a great concierge.

Lovely hotel in a great area. The very helpful staff made our family vacation very easy and relaxing.

Best room we have ever had. Extraordinary.

Rajal the receptionist was very helping and nice person we enjoyed our staying 😊😊

Excellent as usual

Amazing food and bed!

Nice place to stay for an evening.

Super quiet and convenient location

Very nice hotel. On the high end, not for average Joe…. The only reason I had chosen it was because I thought the Indian and Australian cricket teams would be staying there, but they were not…. Paid good money but did not get what I had hoped for ( my wrong presumption)…. Sofa bed was not good for my adult son…. Valet parking was $70.00 per night… so word to the wise, if you are not rich, it is not your place….

Overall good

Very nice hotel top quality service

Fantastic hotel and staff. Would not hesitate to stay again.