Ruby LISSI HOTEL VIENNA by IHG

Ruby Lissi is excellent

Ottima posizione, camera piccola ma comoda. Non abbiamo fatto colazione in albergo in quanto troppo cara (come spesso accade) per i nostri gusti. Personale veramente gentile, unica pecca è stato il check-in che pur essendo self-service non prendeva la città e quindi c'è stata qualche difficoltà.

nice play, and very clean

Good stuff: The hotel is in a great location and we were able to walk to many attractions, restaurants and more. The rooms were clean and comfortable. Not so great stuff: The automated check-in was glitchy and we received a couple error messages before we had to ask stuff to help. The menu at the restaurant could use an upgrade. Suggest having coffee/tea setup in the rooms rather than unnecessary items like amps and speakers. Much more useful!

Small room but updated. Comfortable bed. Good breakfast buffet. Great location.

The hotel was nice The service was horrible.

Clean, a little cramp room.

The room was a nice size as it was a room for wheel chair users we didn’t book this but were given this room it had no facilities for a drink no machine or kettle or any bottled water one would expect in a room , having stayed in hotels all over Europe and first one not to include anything , on arrival we had trouble checking in on iPad wouldn’t except us as we had a common surname that lots of people had , so went to bar/reception the member of staff was quite unfriendly first of all , but after a second go on system failing she helped , we weren’t told anything about where to get breakfast etc , we struggled to work out how to use the window blinds electronic or the lights , it was so hot in the room we asked about air conditioning on 2nd day and was abruptly told by same member of staff that it’s winter they are turned off , my daughter and husband who was in the other room I had booked couldn’t open their window so asked for help , the lady came up and made them feel that they were dumb and was rude , she clearly wasn’t happy as I later found out they were short staffed by a friendly male bar staff , other staff were friendly but not her , also after paying 3 seperate times for 3 cups of tea we noticed ourselves all along there was a small kitchen near the lounge that had a hot tap with tea and coffee facilitie we could of had for free If we had been told , staff just charged us and didn’t mention a thing ! Apart from the great location to town the hotel wasn’t great

Difficult to find hotel . Staff courteous but need to invest in more staff

Indretningen

Love it

Great Location, for everything. very funky decor and very clean too. We were upgraded to a Loft room, spacious. The bar had a jazz night one night, very good. Recommended.

Good room and good location

Comfortable and clean rooms. The common areas and lounge had a great vibe. Staff was excellent t and welcoming as well.

Hotel diferenciado, em ótima localização e contando com excelentes amenidades

Room was great. The layout of the room took some getting used to as you enter the shower from the WC area and also there was not much privacy if you were sharing the room with someone but other than that it was great. The lobby/restaurant area was nice but the entrance to the hotel was not the easiest and the second entrance was sterile.

Super variation i morgenmads restaurant

iğrenç bir otel

Alles war super! Wir kommen wieder

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