Dormy House Hotel

No hot water and on one morning no water at all. Not enough storage for clothes in the family rooms. Staff friendly but not happy with tbe facilities

Staff were great. But they were rather busy. Another person would have been a plus. Room was lovely. Breakfast hamper was generous. Loved having a fridge in the room. And having a balcony was well worth the extra money.

Fantastic would stay agian

This a lovely hotel with sea views. The staff are very freindly and accommadating. The hotel was easy to get to and had plenty of parking. We were booked to have a cooked breakfast but they changed this to a continental in your room. It was cold porridge pots and muffins. There was granola with dried fruit with milk in the fridge. It would have been nice to have porridge pots that needed boiled water and Croissants. There was no extra fan in bathroom and the doors had no soft hunges. This meant from as early as 6am people were slamming doors.

friendly staff, nice bar area, free pool table and darts was a plus.. breakfast hamper was below par, plumbing was a bit suspect

No cooked breakfast. Cold selection of carbs and yoghurt in room. Repeated issue with fuse tripping so no kettle or phone charging at odd times and then need to find staff. Thought I requested a quiet room. . . am 60 plus single female travelling alone. Room was facing the road, music playing outside under window until close, and bright lights shining in through thin curtains. Only did a 2 night stay. Would not rush back. However did have slat and pepper squid as a start and it the best thing about the whole stay! 😊👍 Staff were polite and pleasant, and helped when asked. 👍

Very comfortable, lovely family room that my 14 year old loved. Dinning area and bar very friendly,helpful and a pleasant place to be. Food good. Our only complaint was the shower had hardly any pressure, so i got up at 5.30am for a shower, before anyone else so i had more than a drip. Other than that perfect.

The hotel looks great inside and out but you could hear everything that was going on in the bar downstairs from kids playing on the piano to loud music! There was no door to our shower so you had to shower in the corner so as the bathroom floor didn’t get soaked. The biggest disappointment was the breakfast, to pay £135 for the night and only get a bowl of muesli and Tesco basics yogurt and a few other bit was very disappointing to say the least, nowhere on the website did it say it was a continental breakfast.

Extremely noisy hotel .. hardly boutique as advertised

Owen was friendly and helpful nothing seemed too much Shower door was missing but workable

cooked breakfast was taken of the menu the day before we arrived and replaced by a hamper in our bedroom containing muesli and dried fruit, this was a complete insult to us as the english cooked breakfast comes as part of our break. in the three days that we were there, apart from the bin rubbish being collected, no other cleaning was done in the room, although we complained.

Staff were amazing, ameneded our dinner reservation without any issues. Food was amazing for dinner and breakfast. Staff were super friendly withnua and the kids. Room was fab! 10 minutes walk to beach, couldn't als for more, will definitely return!

My husband and i booked an overnight stay for valentines day, we were greeted warmly by very friendly staff, the hotel itself was very inviting with beautiful decor and a relaxed vibe our dining experience was lovely amazing food served by a very sweet waitress followed by a delicious breakfast the next day. Our room was perfect, spotlessly clean with everything accessible for an overnight stay, we loved the little valentines touches added to our stay little heart chocolates on our pillows and beautiful red roses on the dining table for dinner followed by a fantasic jazz band playing throughout the evening. We would both highly recommend visiting this hotel it did not disappoint, we will certainly be visiting again soon.

Great staff here with the kids and dog. Couldn’t believe how welcoming the place is for dogs. Lovely bar area where we met many other dog owners and had a few drinks. We played some pool and board games. We had a nice carvery in the evening and a very large breakfast the following day. The staff are super friendly and will help with anything you need. There’s a really easy, 5 min, walk to the beach. Only downside - our room was on the top floor, which means it had very low ceiling I struggled with (I’m 6ft 3) and we could hear the people in the next room. Minor inconvenience given the price and quality of everything else

We often return to Dormy House if we are in the area. We like that the breakfast is included in the price and that the check out time being 11am is later than other hotels in the area. The location is good, you can walk a path alongside some fields down to the beach. Staff are friendly, the hotel has a relaxed atmosphere and a lovely bar area. The prices are very competitive as a last minute booking compared to other hotels of the same standard . All in all very good although some rooms are not well sound proofed and you can hear music from the bar or your next door guests. Another plus is if you have a dog they only charge a small amount per stay unlike their neighbouring competition. I’m sure with a quick call to the helpful reception staff prior to arriving they could advise which rooms would be quieter.

The gentleman on reception who checked us in was very helpful check in experience was excellent.

I love the refurbishment and particularly like seeing the black and white photo of Rod and Elton in the bath. Superb welcome by Owen on Reception when I checked in. Nothing too much trouble. Lovely chat with the lady serving breakfast. I asked if I could take the Hungarian chef home with me!! An extremely memorable breakfast. As Arni would say "I'll be back" Thank you to all the wonderful staff at The Dormy House West Runton Norfolk. The bed was huge and cosy - don't make me go!!

Overall very nice stay. The standout was the food, especially the lovely breakfast

Stopped for two nights. All meals excellent but surprised how expensive drinks in restaurant were. Room was over bar so expect it would be noisy when busy. Also a few unfinished renovation details in ensuite and poor shower performance required attention.

We had the most comfortable, relaxed and lovely 2 night stay. The staff were friendly, responsive and just really nice people. The bed was SOOO comfortable and had very decent pillows. The food was delicious and they catered for my coeliac disease with no problem or difficulty. The location is brilliant being close to fantastic walks and interesting Norfolk towns and villages. I'm pretty sure we'll be back before too long. We came home refreshed and feeling very good. Thank you to all the brilliant staff.