Hilton London Watford

Great location and facilities

Room out dated, red die on carpets, bath dirty and worn this is probably the most out dated Hilton room we have been in, did not complain because all the rooms are probably the same and it was only for one night and the price you pay the parking should be included £10

Just generally underwhelming

Reception on check-in not very friendly room 138 wet room floor old with rips and just patch up cracked tiles window nets discoloured asked for towel as lack off did not get them Bar staff james helpful and friendly On my experience would not recommend to stay hear

Clean room and helpful staff

It was lovely. Amazing breakfast choice. I was a long way from most amenities but close to the gym which was a plus

Spotless room, lovely little touches like biscuits and plenty of coffee and tea. Fluffy towels. Perfect. Staff on reception were lovely too

No they did not have booking or payment had to re book with hotel directly and re pay so i need a refund

Was ok

Frankly the worst Hilton I think existing. Rooms and furniture straight out of the 60s at best. Doors so tired, tiling with mold here and there, carpet you’d rather walk while wearing socks. Quite literally no sound proofing at all so you will hear anything from outside (hello, hotel deliveries, team exit…) or inside (hello anyone speaking or even walking in the hallway. Leaving the hotel by foot is dangerous - cars drive very fast and there is no pedestrian crossing nearby. If you need to cross the road, it will be at your own risk. Two positive points, the can of water now present in room (a nice change), and the room service which was alright and decently priced. Team nice and pro. Came for a business visit, I would be mortified for this to be a hotel where I spend a holiday…

Busy reception staff obviously harrassed

Room felt very dated but staff and service was good. Greeted warmly on arrival. Shame you charge for parking considering how much of it you have. Should be included in the price and charged to visitors really. Room was ok but toilet didn’t really flush at all. Didn’t even get rid of a single tissue so not good really. Curtains needed cleaning and windows in disrepair. Overall I think a refurb is in order here as the communal areas seem to have had a lick of paint and fresh fabrics.

Excellent - very good breakfast

Paying a £10 car parking charge on top of your room charge is disgusting !

Clean room nice breakfast pleasant staff.

Overall very dissapointed, cold harsh approach at reception unhelpful no genuine warmth and customer care given. Was suppossed to be a very special stay

Great friendly service and good location

On arrival the litter bin by main entrance was overflowing also litter strewn around the front steps. Not a great welcome. Litter still there the next morning. Also a high number of room service trays uncollected in the corridors. I expected higher standards from the Hilton group.

Lovely spacious room with a 12pm checkout time allowing me plenty of time in the morning to work from the room. Breakfast was excellent and they provided ample time - around 3 hours. Staff were excellent and extremely friendly.

The room and bathroom are very dated and in desperate need of redecorating. The staff were very nice and the breakfast was amazing.