Malacuna Manchester

Staff were polite and friendly and my room was clean and comfortable to sleep in

Lovely staff and reallly helpful! The room was very tidy, beds SO comfortable, and the kitchen had loads of room and equipment to use. One of the best hostels I’ve stayed at.

Room good standard Shower not great hot water intermittent.

Standard Room, room was clean enough, could have been vacuumed better. Bed was ok, not the most comfortable. Towels were provided in standard room. Reception staff were friendly and helpful. Did not go to shared kitchen.

Amazing as usual! My goy to place in manchester!

Amazing as usual! My go to place in manchester

Delightful stay at Hostel Macarena. We were greeted by the incredibly friendly and helpful Maria, who was so welcoming and informative. The room was spotless, the beds were very comfy, and everything felt clean and well looked after. I’d definitely come back next time I’m in Manchester.

Disappointing stay with multiple avoidable issues. The room was cold on arrival and there was no way to control the heating from inside the room, reception had to access a locked cupboard outside the room to switch it on, and the receptionist seemed frustrated when I asked for help. After eating out, the room became too hot, but I didn’t feel comfortable walking down to request help from the receptionist again, so I opened the window instead, however it was very noisy from bars and nightclubs below which also meant I slept very little, with no ear plugs or mitigation offered. The room also did not match what was advertised as there was no desk which I needed to do my work from and the shower lever was stiff and difficult to switch off. Breakfast was poorly managed, I waited around 15 minutes for a coffee, was served vegan eggs because I requested non-dairy milk, then waited a further 30 minutes for eggs that never arrived and then was told it would be better to leave rather than wait for the scrambled eggs. To make matters worse, I saw a mouse in the communal kitchen area and then noticed multiple mouse traps, suggesting an ongoing problem. The only reason I didn’t give it a 1 star was because the receptionist/assistant manager named Anna was seemed genuinely empathetic and extended checkout by an hour due to breakfast delays, offered support all which I appreciated, but unfortunately, the overall experience was unacceptable and I would not stay again.

Nice staff, clean rooms. No worries ;)

Good staff. Brilliant in the city centre. Good value.

Staff

Brilliant as always

Room was very clean. Kitchen was clean and well stocked. They provide ear plugs if you need them. Only thing they didn't provide was a lock for the locker in the room. Each bunk bed had its own light & privacy curtain. The staff were kind and eager to help.

It was our first time staying but we would definitely stay again! The woman on reception was friendly and helpful. The room was large and clean . Location was excellent!

Clean room and bathroom. Great staffs. Even greater location. Quite satisfied with my stay.

We’ve stayed here a few times and always been great but unfortunately this time the noise at 2am from a private party was unbearable

a guy in my room who probably hadn't washed his feet for a week

Nice staff, clean room, very comfortable bed.

Excellent location, staff were friendly, room was clean, bed was comfortable. I didn’t check the communal kitchen area out at all because I didn’t need it, but I expect it was probably very clean. Take your own padlock. There are cages to put your belongings in, but they don't come with locks. Front desk seems to be manned 24 hours a day.

Room was in below average condition - the radiator was leaking and the floor was very dusty. The window didn't keep out much external street noise. However, the staff were very friendly, helpful and welcoming.