Novotel Bristol Centre

The staff were very friendly, our accessible room was spotless, and the shower had a chair, not one of those fixed to the wall things! It felt very safe having a shower :: The only improvement would be to place a chair in one of the changing rooms by the sauna/steam room/gym, as getting showered and changed after having a steam/sauna was difficult!

Chambre spacieuse, équipements confortable, personnel disponible. Spa, hammam et salle de sport disponible un jour seulement sur les trois, mais cela arrive.

Excellent hotel, great location. Spacious room. Dog friendly. Only 1 thing still to be resolved, was I paid for the hotel,Parking and Pet separately with clear request for separate invoices, as I paid everything on arrival and make the request in advance before I arrived and at check in. yet when I checked out they had put everything onto one invoice. Apparently would have take time to resolve but I couldn’t wait. They said they would email-l it to me. But still not received and also reported that even with booking correspondence - I have never received any of their emails- not even junk. Hence wanting the invoice printed when I leave. I would have thought a weeks notice and a call and reiterated when I checked in, the importance of separate invoices was enough time to get ready for me. Minor if rectified and if the email is received- apart from this would highly recommend and would happily use again.