Solent Hotel and Spa

Hotel
Mencari bilik untuk anda...
8.6
/10
Sangat Baik
976 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Nick

10.0
/ 10
Great hotel and spa facilities. Shame about the TVs that have no TV guide facility due to them being linked into some daft hotel menu nonsense. The two rooms I stayed in also had screens that were failing and were almost entirely blue in tone due to the cheap outdated Samsung TVs that are in all of the rooms.
Lihat terjemahan

Pamhidzai

10.0
/ 10
Excellent amenities, close to Portsmouth and Fareham, Lidl over the road. Room was very spacious for a double it felt like a suite. Really nice added touches of robes and slippers, sleep masks and white company toiletries. Spa and breakfast were top notch.
Lihat terjemahan

Nicky

10.0
/ 10
I had a wonderful stay at the Solent Hotel. From the moment I checked in, Sasha made the experience exceptional. She was incredibly accommodating, welcoming, and ensured I was given a lovely room. Thanks to her attention to detail and kindness, my two-day stay was comfortable and stress-free. Thank you, Sasha — you truly made my stay!
Lihat terjemahan
Di Kawasan
Lihat Peta
Rookery Avenue, Whiteley, Winchester District, Whiteley, Hampshire, England, PO15 7AJ

Kemudahan Utama

Lihat Lebih
Restoran
Kolam Renang
Meja Depan 24 jam
Parkir
WiFi
Lif
Solent Hotel and Spa terletak di kawasan / bandar Whiteley. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Solent Hotel and Spa

Rookery Avenue, Whiteley, Winchester District, Whiteley, Hampshire, England, PO15 7AJ
Temui Lebih Banyak Tempat
Luar Bangunan Solent Hotel and Spa
Luar Bangunan 2 Solent Hotel and Spa

Ketahui Lebih Lanjut Mengenai Solent Hotel and Spa

General


Berdekatan dengan Taman Perniagaan Solent

Location


Terletak di Fareham, Solent Hotel and Spa berada di pinggir bandar, 1 minit memandu dari Taman Perniagaan Solent dan 14 minit dari Universiti Portsmouth. Hotel spa ini berada 16.3 km dari Terminal Krus Southampton dan 19.5 km dari Portsmouth Guildhall.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Taman Perniagaan Solent - 0.2 km / 0.1 mi
Taman Perniagaan Segensworth - 1.4 km / 0.9 mi
Gereja Titchfield - 3.8 km / 2.3 mi
Kincir Angin Bursledon - 7.1 km / 4.4 mi
Pantai Meon Shore - 8.2 km / 5.1 mi
Wickham Estate - 8.5 km / 5.3 mi
Kelab Golf Wickham Park - 9 km / 5.6 mi
Pantai Lee-on-the-Solent - 9.9 km / 6.2 mi
Taman Desa Diraja Victoria - 11 km / 6.8 mi
Utilita Bowl - 11.1 km / 6.9 mi
Gereja Kecil Netley - 11.9 km / 7.4 mi
Muzium Solent Sky - 12.4 km / 7.7 mi
Taman Negara South Downs - 12.5 km / 7.8 mi
Marina Perkampungan Laut - 12.7 km / 7.9 mi
Stadium St. Mary - 13 km / 8.1 mi

Lapangan terbang terdekat ialah:
Southampton (SOU) - 15.9 km / 9.9 mi
Bournemouth (BOH-Lapangan Terbang Antarabangsa Bournemouth) - 62 km / 38.6 mi

Lapangan terbang pilihan untuk Solent Hotel and Spa ialah Southampton (SOU).

Facilities


Manjakan diri anda di spa yang menawarkan urut, rawatan badan dan rawatan muka. Jika anda inginkan peluang rekreasi, anda akan mendapati sebuah kelab kesihatan, kolam renang tertutup dan sauna. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan perkahwinan dan pendiangan di lobi.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar keluar ekspres dan perkhidmatan pencucian kering/dobi. Kemudahan acara di hotel ini terdiri daripada ruang persidangan dan 10 bilik mesyuarat. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.

Dining


Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disajikan pada hai minggu dari 6:30 hingga 9:00 dan pada hujung minggu dari 7:30 hingga 10:30 dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah satu daripada 117 bilik berhawa dingin yang menampilkan peti sejuk dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan kelengkapan dandanan diri berjenama dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta meja dan pembancuh kopi/teh.

Semua kemudahan dari Solent Hotel and Spa

Bar, Kafe dan Lounge Solent Hotel and Spa
Bar, Kafe dan Lounge
Kolam Renang Solent Hotel and Spa
Kolam Renang
Kemudahan Hiburan Solent Hotel and Spa
Kemudahan Hiburan
Pusat Kecergasan Solent Hotel and Spa
Pusat Kecergasan
Dewan Majlis Solent Hotel and Spa
Dewan Majlis

Aktiviti

  • Spa
  • Kelab kesihatan
  • Kolam renang tertutup
  • Taman
  • Sauna
  • Bilik wap
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penjaga pintu
  • Kakitangan berbilang bahasa
  • Penyambut tetamu 24 jam

Umum

  • Bankuet
  • Pendiangan di lobi
  • Parkir
  • Teres

Kemudahan Umum

  • Parkir
  • Kawasan bebas rokok
  • Kopi/teh di lobi
  • Lif

Kemudahan Perniagaan

  • Kemudahan perniagaan
  • Bilik persidangan

Mesra Keluarga

  • Kolam renang kanak-kanak

Makanan dan Minuman

  • Sarapan

Kemudahan Internet

  • WiFi percuma

Kemudahan OKU

  • Akses kerusi roda

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Solent Hotel and Spa

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 23:00
Daftar keluar:
Sebelum 11:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Hartanah ini mempunyai hak untuk melakukan prapengesahan kepada kad kredit tetamu sebelum ketibaan.
  • Transaksi tanpa tunai tersedia
  • Bilik tetamu bebas-bising tidak dapat dijamin
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
, Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 24 jam sebelum ketibaan, menggunakan maklumat pada pengesahan tempahan.Jika anda merancang untuk tiba selepas 12:00 tengah hari, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan.  Tetamu mesti menghubungi hartanah lebih awal untuk mendapatkan arahan daftar masuk. Kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Service Animals Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Restoran, Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 23:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Solent Hotel and Spa
117
Bilangan tingkat di Solent Hotel and Spa
3
Fasilitas lain di Solent Hotel and Spa
Spa, Kelab kesihatan, Kolam renang tertutup, Taman, Sauna

Soalan lazim tentang Solent Hotel and Spa

Apa facilities yang tersedia di Solent Hotel and Spa?
Berikut facilities yang ada di Solent Hotel and Spa seperti Restoran, Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Solent Hotel and Spa?
Masa check-in di Solent Hotel and Spa bermula dari 15:00 - 23:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Solent Hotel and Spa menyediakan sarapan pagi?
Ya, Solent Hotel and Spa menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Solent Hotel and Spa?
Solent Hotel and Spa ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Solent Hotel and Spa?
Solent Hotel and Spa mempunyai 3 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Solent Hotel and Spa

8.6
Sangat Baik
Daripada 976 ulasan
Kebersihan

9.0

Keselesaan Bilik

8.8

Lokasi

8.6

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Solent Hotel and Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Nick
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

The pool was a good size. Rooms clean and good food.
Richard
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Did not have a spa
John
2.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Buyer beware. We booked a two night break at this hotel using Tesco points . 5 days b4 our car engine blew up on the motorway. This hotel would not even let us defer this break let alone refund us the cost . This happened despite hotels.coms best efforts to intercede on our behalf. Just pure profiteering .
Nick
icon-
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Great hotel and spa facilities. Shame about the TVs that have no TV guide facility due to them being linked into some daft hotel menu nonsense. The two rooms I stayed in also had screens that were failing and were almost entirely blue in tone due to the cheap outdated Samsung TVs that are in all of the rooms.
Nicky
icon-
8.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

I had an overall positive experience during my recent two day stay. Check-in was seamless, and Emily was incredibly welcoming and accommodating to my needs, which made a great first impression. The staff throughout my stay were friendly and approachable, and I really appreciated the warm service. The room itself was a nicely refurbished space, comfortable and modern, which added to an enjoyable stay. Unfortunately, there were a couple of housekeeping details that were overlooked. I noticed hair (not mine) across the shower tiles while I was in the shower, which was unpleasant, as well as some splatter marks on the mirror in the living area. I arranged for the room to be cleaned the following day through the app and also mentioned the specific areas needing attention to the receptionist the next morning, who assured me she would inform the cleaner. When I returned later that day, the room had clearly been serviced; however, the same areas had been missed again. Despite this issue not being rectified, my overall experience was still a good one thanks to the lovely staff and the comfort of the refurbished room. With a bit more attention to detail from housekeeping, it would have been excellent.
Read More
James Norman
6.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

The room was lovely, and very comfy. But did not expect to pay £35 for continental Breakfasts! Took the shine off the stay.
Pamhidzai
icon-
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Excellent amenities, close to Portsmouth and Fareham, Lidl over the road. Room was very spacious for a double it felt like a suite. Really nice added touches of robes and slippers, sleep masks and white company toiletries. Spa and breakfast were top notch.
Diane
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

The room was lovely, very spacious and comfortable. We didnt realise until later in our stay that you needed to request your room to be cleaned relying on Qr codes that we missed. Breakfast times were confusing and not very well comunicated. We arrived on time but felt rushed as they were trying to clear things away. My partner had to ask for his breakfast to be heated up
Read More
Sam
10.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

We loved our stay and the attention to
Nicky
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 24 minggu yang lalu

Hotels.com verified review

I had a wonderful stay at the Solent Hotel. From the moment I checked in, Sasha made the experience exceptional. She was incredibly accommodating, welcoming, and ensured I was given a lovely room. Thanks to her attention to detail and kindness, my two-day stay was comfortable and stress-free. Thank you, Sasha — you truly made my stay!
Read More
Sarah
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

A real gem! We booked it last minute after a disaster with our first hotel. We walked in and immediately felt welcomed. It has a lovely feel, smells gorgeous and the spa is stunning. Food in the restaurant was delicious and staff are friendly. It was a nice treat for my birthday. We’ll definitely be staying again. Thank you 🤗
Melvyn
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

Very good
Mulley
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Lovely hotel
Ole Kristian
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Lovede op til forventningerne. Personalet prof og havde nye, unge mennesker under oplaering med rundt - rigtig godt.
Mark
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Everything was great
Linda
8.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Lovely spa
michael
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 28 minggu yang lalu

Hotels.com verified review

My issue with the stay was that the description on your site wasn’t correct, they for caused an issue upon arrival.
John D
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

Overall our stay was good and as expected as we have stayed here many times before. However as we were staying two nights we expected as normal our room for our second night to be serviced ready for a fresh stay on night two. However disappointingly when on returning from a day out visiting family it clearly had not, we asked reception if this could be done as soon as possible as we needed to get ready to entertain family in hotel restaurant that night they said they would see to it straight away. After an hour it still wasn’t serviced we asked again and was told it would be done straight away. A new policy wasn’t mentioned. It was then shortly after a staff member knocked in the door to tell us that two weeks ago they introduced a new policy that it had to be requested via an app before 10am if your staying more than one night. Apparently there was a card in the room advising of this that we missed as never having had such a policy in a hotel before and crucially it was NOT mentioned or warned about to us at check-in as a new policy introduced only two weeks prior. They tried to rectify it with new towels but housekeeping had all gone home so room could not be serviced. So be aware you have to request this now.! We wondered why would you not have a room serviced and refreshed, as paying same rate for both nights? to have with bins emptied, fresh towels, toilet rolls, tea coffee refreshed, room cleaned etc etc especially as no reduction in room cost for doing it yourself.!
Read More
Mathew
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Clean, friendly and good local amenities
Stephen
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

I checked in with Endang and she was super helpful. The room was great & i enjoyed my stay.
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Solent Hotel and Spa

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.6
Sangat Baik
Daripada 976 ulasan
Kebersihan

9.0

Keselesaan Bilik

8.8

Lokasi

8.6

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Solent Hotel and Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Nick
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

The pool was a good size. Rooms clean and good food.
Richard
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Did not have a spa
John
2.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Buyer beware. We booked a two night break at this hotel using Tesco points . 5 days b4 our car engine blew up on the motorway. This hotel would not even let us defer this break let alone refund us the cost . This happened despite hotels.coms best efforts to intercede on our behalf. Just pure profiteering .
Nick
icon-
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Great hotel and spa facilities. Shame about the TVs that have no TV guide facility due to them being linked into some daft hotel menu nonsense. The two rooms I stayed in also had screens that were failing and were almost entirely blue in tone due to the cheap outdated Samsung TVs that are in all of the rooms.
Nicky
icon-
8.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

I had an overall positive experience during my recent two day stay. Check-in was seamless, and Emily was incredibly welcoming and accommodating to my needs, which made a great first impression. The staff throughout my stay were friendly and approachable, and I really appreciated the warm service. The room itself was a nicely refurbished space, comfortable and modern, which added to an enjoyable stay. Unfortunately, there were a couple of housekeeping details that were overlooked. I noticed hair (not mine) across the shower tiles while I was in the shower, which was unpleasant, as well as some splatter marks on the mirror in the living area. I arranged for the room to be cleaned the following day through the app and also mentioned the specific areas needing attention to the receptionist the next morning, who assured me she would inform the cleaner. When I returned later that day, the room had clearly been serviced; however, the same areas had been missed again. Despite this issue not being rectified, my overall experience was still a good one thanks to the lovely staff and the comfort of the refurbished room. With a bit more attention to detail from housekeeping, it would have been excellent.
Read More
James Norman
6.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

The room was lovely, and very comfy. But did not expect to pay £35 for continental Breakfasts! Took the shine off the stay.
Pamhidzai
icon-
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Excellent amenities, close to Portsmouth and Fareham, Lidl over the road. Room was very spacious for a double it felt like a suite. Really nice added touches of robes and slippers, sleep masks and white company toiletries. Spa and breakfast were top notch.
Diane
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

The room was lovely, very spacious and comfortable. We didnt realise until later in our stay that you needed to request your room to be cleaned relying on Qr codes that we missed. Breakfast times were confusing and not very well comunicated. We arrived on time but felt rushed as they were trying to clear things away. My partner had to ask for his breakfast to be heated up
Read More
Sam
10.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

We loved our stay and the attention to
Nicky
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 24 minggu yang lalu

Hotels.com verified review

I had a wonderful stay at the Solent Hotel. From the moment I checked in, Sasha made the experience exceptional. She was incredibly accommodating, welcoming, and ensured I was given a lovely room. Thanks to her attention to detail and kindness, my two-day stay was comfortable and stress-free. Thank you, Sasha — you truly made my stay!
Read More
Sarah
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

A real gem! We booked it last minute after a disaster with our first hotel. We walked in and immediately felt welcomed. It has a lovely feel, smells gorgeous and the spa is stunning. Food in the restaurant was delicious and staff are friendly. It was a nice treat for my birthday. We’ll definitely be staying again. Thank you 🤗
Melvyn
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

Very good
Mulley
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Lovely hotel
Ole Kristian
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Lovede op til forventningerne. Personalet prof og havde nye, unge mennesker under oplaering med rundt - rigtig godt.
Mark
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Everything was great
Linda
8.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Lovely spa
michael
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 28 minggu yang lalu

Hotels.com verified review

My issue with the stay was that the description on your site wasn’t correct, they for caused an issue upon arrival.
John D
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 30 minggu yang lalu

Hotels.com verified review

Overall our stay was good and as expected as we have stayed here many times before. However as we were staying two nights we expected as normal our room for our second night to be serviced ready for a fresh stay on night two. However disappointingly when on returning from a day out visiting family it clearly had not, we asked reception if this could be done as soon as possible as we needed to get ready to entertain family in hotel restaurant that night they said they would see to it straight away. After an hour it still wasn’t serviced we asked again and was told it would be done straight away. A new policy wasn’t mentioned. It was then shortly after a staff member knocked in the door to tell us that two weeks ago they introduced a new policy that it had to be requested via an app before 10am if your staying more than one night. Apparently there was a card in the room advising of this that we missed as never having had such a policy in a hotel before and crucially it was NOT mentioned or warned about to us at check-in as a new policy introduced only two weeks prior. They tried to rectify it with new towels but housekeeping had all gone home so room could not be serviced. So be aware you have to request this now.! We wondered why would you not have a room serviced and refreshed, as paying same rate for both nights? to have with bins emptied, fresh towels, toilet rolls, tea coffee refreshed, room cleaned etc etc especially as no reduction in room cost for doing it yourself.!
Read More
Mathew
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Clean, friendly and good local amenities
Stephen
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

I checked in with Endang and she was super helpful. The room was great & i enjoyed my stay.
Bilangan ulasan setiap halaman
20
40