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Staindrop Hotel

Hotel
7.4
/10
Baik
100 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Jamielea

10.0
/ 10
Amazing place to stay if u looking for nice quiet place i definitely recommend this one .
Lihat terjemahan

Daniel

10.0
/ 10
The room was warm, clean and comfortable. I had a great night's sleep. The hotel itself is conveniently located for Barnsley, Rotherham or Sheffield. There's a Lidl and an ASDA nearby if you need anything, and various late night fast food places in Chapeltown. There's a decent amount of free parking. Make sure you enter through the hotel entrance (on your right as you look at the building)..I arrived in the evening and followed another guest into the left hand entrance and we were stood in the empty bar area for a few mins wondering where everyone was!
Lihat terjemahan

Verified traveler

10.0
/ 10
Zeeshan and his team were fantastic throughout. Service was excellent and they couldn’t do enough to help.
Lihat terjemahan
Di Kawasan
Lihat Peta
Lane End Chapeltown, Ecclesfield, Sheffield, England, S35 3UH

Kemudahan Utama

Lihat Lebih
Restoran
Meja Depan 24 jam
Parkir
WiFi
Staindrop Hotel ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Ecclesfield. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Staindrop Hotel

Lane End Chapeltown, Ecclesfield, Sheffield, England, S35 3UH
Temui Lebih Banyak Tempat
Lobi Staindrop Hotel
Luar Bangunan 2 Staindrop Hotel

Ketahui Lebih Lanjut Mengenai Staindrop Hotel

General


Berdekatan dengan Thorncliffe Leisure Centre

Location


Dengan penginapan di Staindrop Hotel di Sheffield, anda akan berada dalam lingkungan 10 minit memandu dari Pusat Beli-Belah Meadowhall dan Thorncliffe Leisure Centre. Hotel ini berada 14.4 km dari Peak District (Daerah Tanah Tinggi) dan 5 km dari Gala Bingo.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Thorncliffe Leisure Centre - 1.4 km / 0.8 mi
Gala Bingo - 4.7 km / 2.9 mi
Pusat Warisan Elsecar - 6.5 km / 4 mi
Kelab Golf Wortley - 7.1 km / 4.4 mi
Wentworth Woodhouse - 7.2 km / 4.5 mi
Wortley Top Forge - 8.3 km / 5.2 mi
Stadium Hillsborough - 8.5 km / 5.3 mi
Pusat Beli-Belah Meadowhall - 8.6 km / 5.3 mi
Stadium Owlerton - 8.8 km / 5.4 mi
Taman Hillsborough - 9.2 km / 5.7 mi
Hoober Stand - 9.5 km / 5.9 mi
Pusat Pengembaraan Sains Magna - 9.7 km / 6 mi
Taman Kastil Wentworth - 10 km / 6.2 mi
Rivelin Valley Nature Trail - 10.4 km / 6.5 mi
Muzium Pulau Keltham - 10.7 km / 6.7 mi

Lapangan terbang terdekat ialah:
Doncaster (DSA-Sheffield) - 41.8 km / 26 mi
Leeds (LBA-Leeds Bradford) - 67.3 km / 41.8 mi

Facilities


Kecapi pemandangan dari teres dan taman dan gunakan kemudahan seperti akses Internet wayarles percuma. Hotel Art Deco ini juga menampilkan tempat berkelah dan dewan sambutan.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Ada rancangan acara di Sheffield? hotel ini mempunyai ruang berukuran 65 kaki persegi (6 meter persegi) yang terdiri daripada ruang persidangan dan 2 bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Untuk makan tengah hari atau makan malam, dapatkan santapan anda di 1806 Brasserie, sebuah restoran yang pakar dalam masakan British. Tempat makan di kedai kopi atau kafe dan perkhidmatan bilik turut disediakan. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan penuh disajikan pada hai minggu dari 7:00 hingga 10:00 dan pada hujung minggu dari 7:00 hingga 10:00 dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah satu daripada 37 bilik tamu yang dilengkapkan perabot secara berasingan. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri berjenama. Kemudahan yang disediakan merangkumi meja dan cerek elektrik, manakala pengemasan disediakan setiap hari.

Semua kemudahan dari Staindrop Hotel

Bar, Kafe dan Lounge Staindrop Hotel
Bar, Kafe dan Lounge
Dewan Majlis Staindrop Hotel
Dewan Majlis
Ruang Umum Staindrop Hotel
Ruang Umum
Lobi Staindrop Hotel
Lobi
Perkhidmatan Hotel Staindrop Hotel
Perkhidmatan Hotel

Kemudahan OKU

  • Parkir mudah diakses OKU
  • Bilik mandi mudah diakses OKU
  • Pembolehcapaian mudah
  • Laluan mudah diakses OKU

Umum

  • Dewan sambutan
  • Parkir
  • Teres

Kemudahan Umum

  • Kawasan bebas rokok
  • Kedai kopi
  • Kopi/teh di lobi

Aktiviti

  • Kawasan berkelah
  • Taman

Makanan dan Minuman

  • Sarapan
  • Bar snek

Perkhidmatan Hotel

  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam

Kemudahan Perniagaan

  • Kemudahan perniagaan
  • Bilik persidangan

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Staindrop Hotel

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
14:00 - 00:00
Daftar keluar:
Sebelum 11:00

Haiwan Peliharaan

Service Animals Allowed

Dasar Tambahan

Hos/pengurus hartanah profesional, Daftar keluar tanpa sentuhan disediakan, Katil bayi (kot) tidak tersedia, Katil lipat simpan/tambahan tidak tersedia, Daftar masuk tanpa sentuhan disediakan, Pekerja Penting Sahaja - TIDAK, Tiada Lif
  • Fi untuk sarapan penuh: kira-kira GBP 12.50 untuk dewasa dan GBP 7 untuk kanak-kanak

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Restoran, Meja Depan 24 jam, Parkir, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 14:00 - 00:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Staindrop Hotel
37
Bilangan tingkat di Staindrop Hotel
3
Fasilitas lain di Staindrop Hotel
Parkir mudah diakses OKU, Bilik mandi mudah diakses OKU, Pembolehcapaian mudah, Laluan mudah diakses OKU, Dewan sambutan

Soalan lazim tentang Staindrop Hotel

Apa facilities yang tersedia di Staindrop Hotel?
Berikut facilities yang ada di Staindrop Hotel seperti Restoran, Meja Depan 24 jam, Parkir, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Staindrop Hotel?
Masa check-in di Staindrop Hotel bermula dari 14:00 - 00:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Staindrop Hotel menyediakan sarapan pagi?
Ya, Staindrop Hotel menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Staindrop Hotel?
Staindrop Hotel ialah hotel bertaraf 3.5-bintang.
Berapakah bilangan tingkat di Staindrop Hotel?
Staindrop Hotel mempunyai 3 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Staindrop Hotel

Penilaian & Ulasan Keseluruhan Staindrop Hotel

Sumber lain (100)
7.4
Baik
Daripada 100 ulasan
Kebersihan

7.4

Keselesaan Bilik

7.0

Perkhidmatan dan Kemudahan

7.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Staindrop Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Lisa
2.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Given room keys and once up 2 flights of stairs opened door and room had not been cleaned from previous occupants! Went back down and given another room anf again up two flights of stairs the room was in the same state and not be cleaned or beds changed. Back at reception was told to give them 5 minutes to get it sorted!! 5 minutes cleaning did not impress me and so left the propwrtt.
Read More
Marie
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Parking OK. This was booked as a Delux Room with breakfast: No toilet paper, no cups, no glasses, no Internet connection, no coat hangers, no iron, no ironing board, no hair dryer, no mirror in main room, no bin in room, no vanity bin in bathroom, no bath/shower mat. Finally, no breakfast despite receiving email saying we could upgrade from a continental to a full English for £10 each - there was no breakfast available at all. I had to ask at reception for the toilet paper, cups and glasses and was told no breakfast the kitchen is being renovated, ask for a refund for the breakfast. Reception was not manned at all times, there was a notice asking customers to call a mobile number and be patient for someone to arrive. At least the bedding and towels were clean. The carpet needed a vacuum and we could not double lock the key card activated door as the lock was faulty. All in all very disappointing.
Read More
Matt
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
2.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

A truly awful hotel. There was a used BIC razor left in the shower along with previous guests shampoo. The bathroom had not been properly cleaned. Hairs and the previous guests wet bath mat. I had to visit reception to get towels. The receptionist was helpful enough, if not disinterested, and the barman friendly enough. These were the only members of staff I interacted with. A friend stayed in another room. The sheets had not been cleaned and had bloodstains in them?
Read More
James
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Room ok, but a bit neglected - dim main light, wonky lampshades. Bar deserted & stank of stale beer (I think). Kitchen closed, so breakfast cancelled & refunded. Nearby Chapeltown ok - tap house is recommended.
Ryan
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
2.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

OH MY WOW STAY WELL CLEAR!!!
Anthony
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Room could do with a good clean especially bathroom also towel heater didn't work in bathroom
Sharon
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

Friendly hotel, staff nice and attentive. However this is let down by the cleanliness of the hotel; dirty carpet, broken bathroom door handle, black mould on the shower curtain to name but a few. I dont think the bathroom was cleaned before our arrival! This could be a nice hotel, reasonably priced but they do need to sort out the issues. Breakfast wasn't great, definitely not worth the money paid. Cold hash browns, cold tin tomatoes, and cold mushrooms. It's a shame as the staff were really nice.
Read More
Michael
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

We had booked a one night stay 18th/19th October 2025. We arrived at around 5.30pm on the 18th and were given the key to room 5. Within 30 minutes all the lights went out in our room. We went back to reception and we were told that it would be sorted within 5 minutes. 20 minutes later we still had no lights and we were losing natural light. Again we went to reception and we were told that it would be sorted shortly. We had a pre booked taxi due at 7.15pm and with no light in the room we had to get changed in the communal toilets. We returned to the hotel around midnight and our room had lights and power. This morning we had no hot water in the room therefore could not shower. This again was reported to reception when we checked out. The receptionist promised a call back later in the day to discuss compensation. No call was received. In view of the situation I would ask that a full refund is made.
Read More
Gary
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Room generally clean and tidy and nice and big, used shower gel left in bath from previous occupants, nice shower with hot water, Breakfast ? Awful, all tinned products, poor service, poor set up
louise
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Leaking bidet in the bathroom that caused a the floor to be covered in water so we were unable to use the bathroom or the toilet. We told the guy in reception but nothing was done about it. Think this place could do with new management who actually want to make it into a proper nice hotel the rooms are plain , outdated , and needs a good spouse up.
Read More
Thomas
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
2.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

The room was really not clean. Thick of dust everywhere. Half used shower products in the bathroom. Coffee machine at breakfast was only dispensing hot water. Room next door were so loud. Young men congregating and shouting and slamming doors all night. Hotel not fit to be running. £10 for a full English was extortionate. We should've been paid to stay here.
Read More
Andrew
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

I've stayed here twice, but never again. I'm generally happy to give a place a second chance, being an ex-hotelier myself and knowing the difficulties of running a hotel well. But.... On my second visit, I was given a room right at the back end of the hotel, so I got to see a fair bit of it on my way there. The entrance is all quite flashy, but behind that the hotel is very dated, and needs a serious deep clean. There is a bad smell of old grease, the kind you get when a 'restaurant' fries everything and never changes their oil. The worst thing though, was discovering a plaster stuck the bed sheets when I woke up in the morning. No way that would have survived a trip through a washing machine, so the sheets clearly hadn't been cleaned. There was nobody at reception at 7am. The lights were off and nobody answered the telephone number. I couldn't tell them about the problem, or request an invoice for my stay. Tried calling the hotel, but couldn't find a direct number. Complained through hotels.com, and the hotel refused any form of compensation. Hotels.com did offer some OneKey cash which was nice of them to do, but it shouldn't have to be down to them. I won't stay there again. On the plus side, if you risk a night at the Staindrop, there is a very nice pub for a good meal and a pub quiz just 2 mins walk down the road, called The Barrel.
Read More
stephen
4.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Basic but did the job.
Stephen
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

Staff were very friendly and welcoming, the room was clean and well presented, breakfast was tasty and well cooked.
Kieron
4.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

Bloke at the reception was an absolute Nause. Tried to give me and my cousin a different room because he said it was too big. Paid for a Family Room with 2 double beds. Bloke said he’s going to move us to a room with 2 single beds. Had to argue that We are having the room we paid for. Absolutely Wally.
Annemie
8.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Er stond een bevestigingsmail dat er ontbijt was om 7u maar dit was pas mogelijk om 8u. Dit was heel lastig. Voot de rest alles ok
Bemigho
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 36 minggu yang lalu

Hotels.com verified review

Accommodation was as described. Minor issues but fixed straight away. Service with a smile 😊
David
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

Website photos well out of date
Magdalena
8.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

Every its ok
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 42 minggu yang lalu

Hotels.com verified review

Positives: Bedroom was spacious, bedlinen clean, breakfast was freshly prepared. Negatives: Room had a smoky smell, one of the windows had no blinds or curtains, bathroom had hole where light should and was very dark, shower screen covered in mould, neither door locked, no toiletries (was given some when asked at reception), had to get hairdryer from reception (first come first served), breakfast tables poorly cleaned and headboard broken on bed. Was also difficult to get staff at reception desk to help with queries.
Read More
Bilangan ulasan setiap halaman
20
40

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Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Staindrop Hotel

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Penilaian & Ulasan Keseluruhan Staindrop Hotel

Sumber lain (100)
7.4
Baik
Daripada 100 ulasan
Kebersihan

7.4

Keselesaan Bilik

7.0

Perkhidmatan dan Kemudahan

7.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Staindrop Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Lisa
2.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Given room keys and once up 2 flights of stairs opened door and room had not been cleaned from previous occupants! Went back down and given another room anf again up two flights of stairs the room was in the same state and not be cleaned or beds changed. Back at reception was told to give them 5 minutes to get it sorted!! 5 minutes cleaning did not impress me and so left the propwrtt.
Read More
Marie
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Parking OK. This was booked as a Delux Room with breakfast: No toilet paper, no cups, no glasses, no Internet connection, no coat hangers, no iron, no ironing board, no hair dryer, no mirror in main room, no bin in room, no vanity bin in bathroom, no bath/shower mat. Finally, no breakfast despite receiving email saying we could upgrade from a continental to a full English for £10 each - there was no breakfast available at all. I had to ask at reception for the toilet paper, cups and glasses and was told no breakfast the kitchen is being renovated, ask for a refund for the breakfast. Reception was not manned at all times, there was a notice asking customers to call a mobile number and be patient for someone to arrive. At least the bedding and towels were clean. The carpet needed a vacuum and we could not double lock the key card activated door as the lock was faulty. All in all very disappointing.
Read More
Matt
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
2.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

A truly awful hotel. There was a used BIC razor left in the shower along with previous guests shampoo. The bathroom had not been properly cleaned. Hairs and the previous guests wet bath mat. I had to visit reception to get towels. The receptionist was helpful enough, if not disinterested, and the barman friendly enough. These were the only members of staff I interacted with. A friend stayed in another room. The sheets had not been cleaned and had bloodstains in them?
Read More
James
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Room ok, but a bit neglected - dim main light, wonky lampshades. Bar deserted & stank of stale beer (I think). Kitchen closed, so breakfast cancelled & refunded. Nearby Chapeltown ok - tap house is recommended.
Ryan
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
2.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

OH MY WOW STAY WELL CLEAR!!!
Anthony
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Room could do with a good clean especially bathroom also towel heater didn't work in bathroom
Sharon
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

Friendly hotel, staff nice and attentive. However this is let down by the cleanliness of the hotel; dirty carpet, broken bathroom door handle, black mould on the shower curtain to name but a few. I dont think the bathroom was cleaned before our arrival! This could be a nice hotel, reasonably priced but they do need to sort out the issues. Breakfast wasn't great, definitely not worth the money paid. Cold hash browns, cold tin tomatoes, and cold mushrooms. It's a shame as the staff were really nice.
Read More
Michael
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

We had booked a one night stay 18th/19th October 2025. We arrived at around 5.30pm on the 18th and were given the key to room 5. Within 30 minutes all the lights went out in our room. We went back to reception and we were told that it would be sorted within 5 minutes. 20 minutes later we still had no lights and we were losing natural light. Again we went to reception and we were told that it would be sorted shortly. We had a pre booked taxi due at 7.15pm and with no light in the room we had to get changed in the communal toilets. We returned to the hotel around midnight and our room had lights and power. This morning we had no hot water in the room therefore could not shower. This again was reported to reception when we checked out. The receptionist promised a call back later in the day to discuss compensation. No call was received. In view of the situation I would ask that a full refund is made.
Read More
Gary
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
6.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Room generally clean and tidy and nice and big, used shower gel left in bath from previous occupants, nice shower with hot water, Breakfast ? Awful, all tinned products, poor service, poor set up
louise
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Leaking bidet in the bathroom that caused a the floor to be covered in water so we were unable to use the bathroom or the toilet. We told the guy in reception but nothing was done about it. Think this place could do with new management who actually want to make it into a proper nice hotel the rooms are plain , outdated , and needs a good spouse up.
Read More
Thomas
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
2.0
/10
Diulas 32 minggu yang lalu

Expedia Group verified review

The room was really not clean. Thick of dust everywhere. Half used shower products in the bathroom. Coffee machine at breakfast was only dispensing hot water. Room next door were so loud. Young men congregating and shouting and slamming doors all night. Hotel not fit to be running. £10 for a full English was extortionate. We should've been paid to stay here.
Read More
Andrew
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

I've stayed here twice, but never again. I'm generally happy to give a place a second chance, being an ex-hotelier myself and knowing the difficulties of running a hotel well. But.... On my second visit, I was given a room right at the back end of the hotel, so I got to see a fair bit of it on my way there. The entrance is all quite flashy, but behind that the hotel is very dated, and needs a serious deep clean. There is a bad smell of old grease, the kind you get when a 'restaurant' fries everything and never changes their oil. The worst thing though, was discovering a plaster stuck the bed sheets when I woke up in the morning. No way that would have survived a trip through a washing machine, so the sheets clearly hadn't been cleaned. There was nobody at reception at 7am. The lights were off and nobody answered the telephone number. I couldn't tell them about the problem, or request an invoice for my stay. Tried calling the hotel, but couldn't find a direct number. Complained through hotels.com, and the hotel refused any form of compensation. Hotels.com did offer some OneKey cash which was nice of them to do, but it shouldn't have to be down to them. I won't stay there again. On the plus side, if you risk a night at the Staindrop, there is a very nice pub for a good meal and a pub quiz just 2 mins walk down the road, called The Barrel.
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stephen
4.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Basic but did the job.
Stephen
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

Staff were very friendly and welcoming, the room was clean and well presented, breakfast was tasty and well cooked.
Kieron
4.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

Bloke at the reception was an absolute Nause. Tried to give me and my cousin a different room because he said it was too big. Paid for a Family Room with 2 double beds. Bloke said he’s going to move us to a room with 2 single beds. Had to argue that We are having the room we paid for. Absolutely Wally.
Annemie
8.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Er stond een bevestigingsmail dat er ontbijt was om 7u maar dit was pas mogelijk om 8u. Dit was heel lastig. Voot de rest alles ok
Bemigho
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
8.0
/10
Diulas 36 minggu yang lalu

Hotels.com verified review

Accommodation was as described. Minor issues but fixed straight away. Service with a smile 😊
David
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

Website photos well out of date
Magdalena
8.0
/10
Diulas 42 minggu yang lalu

Expedia Group verified review

Every its ok
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 42 minggu yang lalu

Hotels.com verified review

Positives: Bedroom was spacious, bedlinen clean, breakfast was freshly prepared. Negatives: Room had a smoky smell, one of the windows had no blinds or curtains, bathroom had hole where light should and was very dark, shower screen covered in mould, neither door locked, no toiletries (was given some when asked at reception), had to get hairdryer from reception (first come first served), breakfast tables poorly cleaned and headboard broken on bed. Was also difficult to get staff at reception desk to help with queries.
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