Whately Hall

No Hot water on the first evening was told by the male receptionist that they would 'do something for me' but nothing appeared and then told they will get it fixed, Rang that evening as still no hot water and was told to let it run for 5 minutes but still nothing. final morning lovely hot water, no apology until I told the receptionist how frustrating it was. Room I stayed in had multiple issues including the mess on the ceiling, a broken slat in the radiator cover and a broken cover for the plughole in the shower that is quite a trip hazard

Lovely hotel we had a recently refurbished room which was great and refurbushment is still ongoing but didnt make any difference to us breakfast was good plenty of selection but cooked food could have been better

The staff were Uber helpful and professional.

Central location but hotel is tired looking which is a shame as it’s a beautiful building

Enclosed car park (free), nice breakfast and quiet rooms.

Staff were very helpful, to all guests. observed some above and beyond by some staff members

Central location with local choice of eateries. Spotlessly clean, just creaky floorboards due to the age of the building.

Room was comfortable and clean. In middle of town, handy for restaurants. Staff were helpful as always.

Very nice place

The hotel is lovely stayed twice before however I checked in and got given a room and the room had damage to a wall on the right side and then damp and wet on the wall on the left. Went down after taking photos and the receptionist was apologetic and swapped the room to another however the next room had damage to the wall.

A lovely hotel, centrally located in Banbury. The hotel Inc reception, corridors and rooms were immaculate and fresh. Parking was readily available and free. We opted for the buffet breakfast option which was excellent value. All the staff were pleasant and helpful. I totally recommend this hotel

The room was really nice and clean but we hadto move because of noise and thw room we moved to was to hot and disturbed out sleep

Staff was brilliant, food was excellent and room was clean, another great stay. Thank you.

Clean room, comfy beds, lovely place, nice staff

a fantastic price for 3 nights b & b. Reception was friendly & when she noticed I had a broken arm she switched my booking from the main house to the 1970 something annexe as there was lots to sta in main house. Initially. I was dissapointed when I got to the room so the receptionist gave me the key to the original room to see if I liked it more. To be honest there’s no difference apart from lead windows with secondary glazing. Bathrooms the same. So I kept the annexe room as the stairs were too difficult. To get to the lift you have to go outside then back in so that’s not ideal when it’s raining. But my room was by the lift so great location for my mobility. Bed was only a double and I quickly we shed if booked two singles as we’re used to a king size -it was too small. It was comfortable . Room has everything you need , tea coffee etc. They have toiletries on the wall in the shower & by the sink but the one in the shower was broken. The sink tap was hanging off. The soap dispenser & mirror needed a clean. There was a desk with a hard chair but no single lounger chair like advertised. Could have done with that. Room 116 had terrible banging when the heating or water system was on in the building. At night it was hard to sleep as it was so noisy. I didn’t complain as I didn’t want the hassle of switching rooms. Staff were fabulous. This is a 300 year old building undergoing renovations. I could also hear the work on the Monday 9-5

Staff were very attentive, food was excellent and our room was great except the squeaky floors but in a very old house you expect that. Our bed was extremely comfortable and clean, we also got an upgrade so that was very nice. The only issue was ( and it’s not very nice to talk about) that there wasn’t a toilet brush in our bathroom and even though I asked for one it never arrived, this was our only issue but it did spoil it a bit for us.

Rooms had been renovated but if staying in the garden view part- it’s not part of the main mansion. Our garden view overlooked the car park- but the room was nice. Due to the ongoing works you would need to go outside to a separate building. Receptionist very friendly as were the bar staff. Only thing is they close the bar a little early which is a shame. The Horton bar did open for the rugby but smelled of sewage. The location is perfect, ample parking at the back.

Room lovely but very noisy with workmen in the common parts. Stairs blocked off and access was only by an old lift, signs not clear and was confusing how to get to my room. Not provided with door code for the main door from the car park and so was stuck outside.

Nice to stay

Staff welcoming, professional and helpful, the main areas are lovely and relaxing, had pizza one evening and was very good, dining areas nice, and breakfast was alright, buffet style and enough options. Sadly the room had extensive previous water damage to the ceiling, 2 single beds put together which had mattresses at different levels made for an interesting king size bed, no mattress or pillow protectors on the bed either. A shame really as with a few tweaks would be a lovely room. Would stay again but probably request one of the rooms that has already undergone renovation.