Swissôtel Tallinn

Muutoin täydellinen yöpyminen, mutta valitettavasti toivomusta huoneesta kylpyammeella varustettuna ei oltu lainkaan huomattu, ja huone oli vain suihkulla. Aamiainen erittäin kattava. Tilat siistejä.

Henkilökunta ystävällistä, hotellin yleisilme siisti, aamupala todella hyvä.

Clean nice room, friendly staff, great breakfast. Highly recommend using their bed and pillow service to perfect bedding and pillows to your own lining

Upåklagelig!

We didnt eat breakfast.

Lovely big room, lovely view and rooftop bar

客室が広く、清掃が行き届いてた。スタッフの対応も素晴らしく、朝食ビュッフェはバラエティ豊富でオススメ。

Flott rom. Super frokost

Yemekler son derece taze ve lezzetliydi.Odalar cok temiz ve konforluydu.Herkese tavsiye ederim,cok guvenilir ve guzel bir oteldir.

This hotel does not live up to a five star standard. The foyer and overall ambience are great but a lot of improvements are needed. The rooms seems great surface level but staying in them you realise they are very dated. Lots of scuffs on the furniture, bathtub and water damage and marks. Only one usb port near the television in a slow and ancient device that includes an iPod player. Can't stream on the television. Spa is very different from advertised. You cannot see the city views from the swimming pool windows like at The Shard as there are grates blocking it. Spa was a bit dirty and grotty and very overcrowded. Just a small sauna and steam room next to pool. Women's changing rooms was flooded with inch deep water when I raised concerns on hygiene and safety they weren't bothered. Requested for my room to be cleaned twice and out for many hours and was never cleaned. Breakfast was fantastic first day and then following days seemed very understaffed and unorganised the staff seemed under a lot of pressure and they were very nice and so I felt sorry for them. Location is great. Horisont restaurant had no atmosphere so we went to the bar adjacent for food and champagne and it was very nice. I think they just need to update the rooms, make the spa better and hire more staff then it would be very excellent indeed.

Huone oli siisti, sänky ja tyynyt hyvät, patja ehkä hieman liian kova painavemmalle ihmiselle mutta kuitenkin erittäin hyvä nukkua, pesuhuone siisti, ainoat miinukset oli että pesuhuoneen ovi lyö silmille häiritsevästi heti kun tulet huoneeseen sisään, hieman erikoinen ratkaisu ja ei ollut pide suihkua wc pöntön vierellä. Huonepalvelu pelasi erinomaisesti ja henkilökunta oli erittäin ystävällistä. Spa ihan ok sauna hieman pettymys, pieni kiuas ja vettä ei tule kuin vesikupeilla kaatamalla tai pesutilan suihkulla suihkuttaen kiukaalle. Näkymät 27 kerroksesta erinomaiset ja suosittelen kyllä jos haluaa nähdä tallinnaa korkeammalta. Kaikipuolin hyvä hotelli ja oli ilo käydä kokemassa.

Huone oli siisti. Siivooja olisi tullut vierailun aikana siivoamaan, mutta emme tarvinneet. Aamiaisella oli ystävällinen ja palveleva henkilökunta.

Excellent service, staff and cleanliness. Top marks to Swissotel. Highly recommended.

Housekeeping and upkeep of the property was second to none. Remarkable resturant in homely settings on the 30th floor, and Spa access at a reasonable price also. Second visit to this Swissôtel, and cannot recommend highly enough. Staff deserve praise for their professionalism and welcoming attitude to their guests.

Breakfast was great, except for waiting time to getting an omelette! Unfortunately, only one person preparing, not good ... when busy... Please note" the two young Black Ladies, were excellent at their job. Always... ready with great service/smiling attitude! Thanks...

Quality/price ratio is very good. You get your money worth. Relatively to the other hotels, it's about average in terms the price and yet you get a luxurious experience. Their restaurant, bar, and masseuses although are expensive but also worth every penny.

Hello, I had a reservation with you for Saturday to Sunday night, and I would like to provide some feedback. Firstly, the room was a bit untidy when we arrived. There was dirt on the towels, which I mentioned to the front desk. Also, when I went for breakfast, I couldn’t get coffee right away. The coffee machine was broken at first, and I had to wait 30 minutes for the coffee to be made. When I finally got it, it had burnt at the bottom. I paid for the room, but unfortunately, my trip was spoiled overall because of the condition of the room.

Perfect Stay, nice rooms and very close to everything.

Very nice service

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