Hôtel Mercure Lyon Centre Saxe Lafayette

Camera pulita,

Nous avons été bien accueillis avec un service irréprochable.

Very good location. Small bathroom and pool and gym were smaller as expected

Hôtel bien situé, acceuil impeccable. On regrette juste la climatisation un peu faiblarde et la propreté pas totalement irréprochable (poussière sur les sèche-serviettes et dans les coins). Mauvaise expérience sur la literie défectueuse la première nuit mais on nous a relogés en chambre privilège ensuite.

Clean rooms, great location, friendly service

Très bien!! Séjour parfait, bien situé

Tres bel accueil, excellent petit déjeuner (le meilleur que j ai pu prendre dans un hotel) emplacement ideal, literie de très bonne qualité Piscine agreable (mais froide), salle de sport bien équipée Service voiturier très apprécié Je recommande vivement cet hotel (sejour à 4 avec 2 enfants)

Hôtel très bien situé Parfait pour visiter Lyon sans prendre la voiture

Très bel hôtel à proximité de la gare. Un petit réfrigérateur autre que mini bar aurait été le bienvenu.

Parfait pour un séjour découverte de Lyon, propre, calme, personnel sympathique et attentionné, petit déjeuner complet. Très bien situé, proche des centres d'intérêt.

Meget let at komme til med bil Parkering på stedet Lå ca 1 km fra centrum af Lyon Super fint værelse, der var alt hvad vi havde brug for Rigtig flinke og serviceminded personale både i receptionen og restauranten Rigtig god morgenmad ligeledes i restauranten om aftenen

Nice hotel og very friendly staff. The breakfast was very good and the fitness area was a nice facility. We were looking forward to enjoy the pool, but it was quite cold and smaller and than we expected from the photos. The parking was quite expensive, 28 euros per day. We had the electric car slow-charged here, which was nice. We would stay here again another time :-)

We were unaware of the swimming pool when booking and were not told about it on arrival so didn’t make use of it. We had a problem with the lift because we hadn’t been told about placing our room card in a slot to request a lift. I found some glass on the carpet and the bathroom doorway. I also had a piece stick in my foot which drew blood. We told reception the next morning and asked for the room to be properly cleaned while we were out. This was done but I heard nothing from the hotel management in the way of an apology for the discomfort. The layout of breakfast meant that people and children were wandering around looking for things to eat and going backwards and forwards in circles filling their plates. Food was not being replenished quickly enough and on the second morning it was even worse with the staff not seeming to care at all. This may have been due to a late night watching the World Cup. We did have a very nice meal in the restaurant one evening. The waiter was very friendly and attentive. The hop on hop off bus was very disappointing and a waste of money, as you now have to download an app to listen to the commentary. If you don’t have earphones or buds which we don’t, trying to listen to it on the phone is impossible.

Super fint og pænt hotel! Meget hjælpsomt personale. Og en fantastisk placering i gåafstand til det meste.

J’ai dû changer de chambre en fin de soirée parcequ’il y avait une fête chez un locataire voisin particulièrement bruyant. Cependant le personnel a été très collaborant et m’a relogé pour la nuit.

Séjour parfait. Très propre.

Stora rymliga rum för två vuxna och två barn. Trevlig och hjälpsam personal och frukostbuffén var toppen, hade allt man förväntar sig. Vi anlände på en söndag så tyvärr det var inte mycket som var öppet i närheten gällande butiker och restauranger.

Lovely hotel in an excellent location. Helpful staff and big room. Would recommend and will stay again next time I am in Lyon.

Excellent breakfast, lots of choice. Great location not far from train station and close to centre. Quiet area. Swimming pool is tiny though.

Ett bra hotell. Bra beläget. Bodde med barnfamilj och hund. Fins frukost.