Hotel Maximilian

Modern, clean, convenient location, friendly staff, value for money.

Temperature on shower was temperamental

I booked one more night and confirmed with the colleague at the reception during the check in and the day before on a Saturday. However, the reception team had not communicated with the housekeeping team and all my things in my fridge were disposed. I also needed to retrieve all my personal items from the corridor. Some of my clothing was missing, which the hotel was not able to provide a new one. They just kept on apologising without resolving the issue, i.e. providing a new piece of clothing that was threw away by the housekeeping mistake. Bear in mind I realised all my clothes were threw away in a Sunday afternoon when all the shops nearby were closed. The hotel staff was thinking you should go out and buy a new piece of clothing at your own cost and time (which is precious when you are travelling), maybe some shop at Basel remained open, but does it make sense? It is a Best Western Hotel, not a small unknown hotel, this is simply far below standard and disappointing.

The room was clean

Room could have done with a refresh, quite old fashioned

Personel çok kötü davranıyor oda buz gibi soğuktu. Isınması çok uzun sürdü Kesinlikle tavsiye etmiyorum

Frühstücksbuffet. Leider kaum Auswahlwechsel. Insgesamt aber zufrieden stellend. Sicher für jeden etwas dabei

Zweckmässiges Zimmer, etwas in die Jahre gekommen aber bietet alles was man braucht. Direkter Zugang zum Einkaufscenter und nur ein paar Schritte zur Tramstation.

Accès compliqué et très long couloirs pour se rendre à la chambre

Lo consiglio

All ok. We used it for a 1 night stop over while on a road trip. Friendly staff at the counter. Clean rooms.

Walk over the bridge from the hotel to a nice area with a fabulous little French restaurant, highly recommend. Hote was a bit confusing to enter but it was clean and ok for the one night.

gut

Hotel is good, it was clean but slightly tired. I was given a room with three single beds when I had booked a double, when I asked for a double room reception said they didn't have one available (which was strange as the hotel seemed quite empty) due to this my safe was not as comfortable as hoped. The room was warm but fans were supplied. Very good wifi. Parking was easy in the shopping centre multi-story. Location is good when driving and for an overnight stay but not too much around.

Gute Lage, über die Fussgängerbrücke ist man in 5. Min. in Frankreich, mit der Tram an der Grenzstation kommt man bequem nach Basel City, entlang des Rheins gute Wander- und Fahrradstrecken, auch grenzüberschreitend. Einkaufsmöglichkeit direkt am Hotel, bei Gefallen auch Restaurants. Gegen Gebühr kann das Fitnessstudio im Gebäude genutzt werden, ist aber Geschmacksache, da Decken und Wände schwarz gefärbt sind und einen düsteren Eindruck hinterlassen. Das Fitnesscenter war in früheren Jahren m. E. schöner, hatte damals auch mehr Cardiogeräte.

The hote is clean, quiet, fancy, modern in a great location. You could walk up to France and Switzerland :). Next to beautiful Rhein river and pretty park. On the top of everything it is next to a shopping mall with a big supermarket in. I enjoyed my time there

Fab location. Dad do breakfast or other dining so can't comment but if you want to be in the centre of things & right on the Rhine this is great

Vriendelijk personeel, niet altijd voldoende kundig (met als top het toewijzen van een kamer die al bezet was, toewijzen van een gereserveerde parkeerplaats zonder voldoende instructie), goed comfort, niet overweldigend, locatie voldoende, geen directe verbinding hotel-parkeergarage.

Please book with Best Western instead. It’s in the same building with the same reception, but the rooms are separate with an isolated service.

The hotel is basic and dated but clean. Staff messed up the room bookings and overcharged one of our party for an additional person in the room mistakenly, and then was quite rude and defensive when we pointed out the mistake. The problem was resolved the next morning, but the attitude of the night staff supervisor (Danni?) was, frankly, disgusting and disrespectful. I would never stay here again